If your washing machine will not agitate, you’ve come to the right place. This detailed guide gives you easy-to-follow steps on how to fix this problem. So, without wasting any more time, let’s begin…
Table of Contents
Washing Machine Will Not Agitate — How To Fix
If your washing machine will not agitate, the first thing you should do is unplug the machine for about 10 minutes.
This will clear any temporary system glitches. Try running a wash cycle again. If the machine still doesn’t agitate, you’ll need to replace the agitator. Here’s how to do this…
Step 1. Unplug your washing machine’s power cord from the power supply before starting this repair in order to prevent any chances of electrocution.
Step 2. Open the lid of your washing machine. Pull the cap off the agitator and set it aside. Use a socket wrench to take out the bolt holding the agitator to the washing machine. Pry the agitator out and set it aside.
Step 3. Take your new washing machine agitator out of its packaging. Install the new agitator in your washing machine and apply the mounting bolt to secure it. Put the cap onto the new agitator and close the lid of your washing machine.
Step 4. Plug your washing machine’s power cord back into the power supply and try running a wash cycle to see if the issue has been fixed.
Washing Machine Will Not Agitate Or Spin — How To Fix
If your washing machine will not agitate or spin, here are some issues to look for…
1. Door Isn’t Properly Locked
As a safety precaution, some washing machines will not agitate or spin if the lid/door isn’t properly locked. Make sure to firmly shut your washing machine’s door before starting any cycle.
If your washing machine door doesn’t lock it indicates that the door lock is damaged; you’ll need to replace the lock to fix this issue. Here’s how to do this…
Replacing A Damaged Front Loader Washing Machine Door Lock
Here are the steps you’ll need to take to replace a damaged door lock in your front loader washing machine.
Step 1. Make sure to unplug your washing machine’s power cord from the power outlet before starting this repair in order to prevent electrocution.
Step 2. Open your washing machine’s door. Insert a tool such as a flat-blade screwdriver under the metal retaining wire securing the door boot seal. Work the screwdriver around until the entire wire comes off.
Step 3. Peel the door boot seal from the right side of the door opening away from the lock. Use a Philips screwdriver to take out the screws holding the door lock to the cabinet.
Step 4. Reach behind the seal inside your washing machine and pull the door lock out of place. Disconnect the door lock electrical connector and set the door lock aside.
Step 5. Take your new washing machine door lock out of its packaging. Connect the electrical connector to the new door lock assembly.
Step 6. Install the new door lock in your washing machine and apply the screws using a Philips screwdriver.
Step 7. Fit the door boot seal back around the door opening. Use your flat-blade screwdriver to fit the metal retaining band back around the door boot seal.
Step 8. Close the door of your washing machine and plug the power cord back into the outlet. Try running a wash cycle to see if the problem has been fixed.
Replacing A Damaged Top Loader Washing Machine Door Lock
Do the following to replace a defective top loader washing machine door lock…
Step 1. Unplug your washing machine from its power supply before attempting this repair in order to prevent electrocution.
Step 2. Use your screwdriver to remove the screws at the back of your washing machine holding the rear cover of the control panel. Detach the control panel from the base and lay it on the lid of your washing machine.
Step 3. Use your screwdriver to remove the screws holding the cover of the control board. Pry the board off the control panel and set it aside. Disconnect the lid lock electrical connector.
Step 4. Snap the control panel back into the mounting base. Open the lid of your machine. Insert a tool such as a putty knife under the main top panel to release the two retaining clips. Lift the top panel and support it.
Step 5. Use your Philips screwdriver to take out the screws holding the lid lock to the top panel. Release the lid lock wire from the retainers. Pull the lid lock and electrical connector out of your washing machine.
Step 6. Take your new washing machine lid lock out of its packaging. Mount the new lid lock on the top panel and apply the screws to secure it. Secure the lid lock wire in the retainer.
Step 7. Pass the lid lock electrical connector through the opening in the top panel. Snap the top panel of your washing machine back in place and close the lid. Detach the control panel from the housing and connect the lid lock electrical connector to the control board.
Step 8. Snap the control board cover back on and apply the screws with your screwdriver to secure it. Snap the control panel back into the base and use your Philips screwdriver to apply the screws at the back. Plug your washing machine back into the power supply and try running a wash cycle to see if the problem has been fixed.
2. Damaged Coupling
Here are the steps you’ll need to take to replace a damaged coupling assembly in your washing machine…
Step 1. Shut off your washing machine’s water supply and unplug the power cord from the power outlet before starting this repair in order to prevent electrocution or water leakage.
Step 2. Use a pair of pliers to unscrew the COLD and HOT water supply hoses from the inlet ports at the back of your washing machine (we recommend keeping a rag nearby in case water spills out).
Step 3. Open the lid of your washing machine. Carefully tilt your washing machine backwards and lay it on the floor.
Step 4. Using an adjustable wrench and a hammer, loosen the bolt at the bottom of the machine holding the rotor assembly. Pull the rotor off your washing machine and set it aside.
Step 5. Using a 10mm socket wrench, take out the six mounting bolts holding the motor stator to the bottom of the tub. Pull the motor stator off and set it aside.
Step 6. Use a 5/16 socket wrench to take out the bolts holding the shift actuator to the washing machine. Pull the shift actuator off the assembly.
Step 7. Pull the coupling off the shift actuator and set it aside. Take your new coupling out of its packaging and apply some grease to it. Install it in the shift actuator.
Step 8. Insert the spring into the groove on the new coupling. Push the shift actuator back onto the shaft and apply the mounting bolts to secure it.
Step 9. Put the drive motor stator back on the bottom of your washing machine. Apply the six bolts with the 10mm socket wrench to secure it.
Step 10. Push the rotor assembly back on and apply the bolt to secure it. Lift your washing machine upright and close the lid.
Step 11. Connect the COLD and HOT water supply hoses back to the inlet ports at the back of your washing machine (make sure to secure the connections in order to prevent water leaks).
Step 12. Plug your washing machine’s power cord back into the outlet and turn the water supply valve on. Run a wash cycle to make sure everything is working properly.
3. Damaged Drive Belt
Your washing machine will not be able to spin if the drive belt is broken. Here’s how to replace a damaged drive belt in your washing machine…
How To Replace Damaged Drive Belt In Top Loader Washing Machine
Do the following to replace a broken drive belt in your top loader washing machine…
Step 1. Unplug your washing machine’s power cord and turn the water supply valve off before starting this repair in order to prevent electrocution or water leakage.
Step 2. Use a pair of pliers to unscrew the HOT and COLD water supply lines from the inlet ports at the back of your washing machine (it is advised that you keep a rag nearby in case water spills out of the hoses).
Step 3. Pull your washing machine’s drain hose out of your home drain. Tilt your washing machine backwards carefully and lay it on the floor.
Step 4. Rotate the drive pulley at the bottom of your washing machine and pull the drive belt off if still intact (depending on your washing machine, there may be a plastic case covering the belt assembly).
Step 5. Take your new washing machine drive belt out of its packaging. Fit the new belt around the drive pulley and motor shaft. Make sure the grooved part of the belt faces downwards.
Step 6. Carefully lift your washing machine upright. Insert the drain hose back into your home drain.
Step 7. Connect the two water supply hoses back to the inlet ports at the back of your washing machine (secure the connections properly so water doesn’t leak out).
Step 8. Plug your washing machine’s power cord back into the power outlet and turn the water supply valve back on. Run a spin cycle to see if the problem has been fixed.
How To Replace Damaged Drive Belt In Front Loader Washing Machine
Take the following steps to change a broken drive belt in your front loader washing machine…
Step 1. Make sure to turn off your washing machine’s power supply first before starting this repair in order to avoid electrocution.
Step 2. Using a Philips screwdriver, remove the screws at the back of your washing machine holding the rear access panel. Pull the panel off your washing machine and set it aside.
Step 3. Take the broken drive belt out of your washing machine and dispose it. Take your new washing machine drive belt out of its packaging.
Step 4. Fit the new drive belt around the motor shaft and the drive pulley (make sure the grooved part of the belt faces downwards). Put the rear access panel back on and apply the screws to secure it.
Step 5. Plug your washing machine’s power cord back into the power outlet and try running a cycle to see if the problem has been fixed.
4. Damaged Clutch Assembly
Here are the steps you’ll need to take to replace a damaged clutch assembly in your top loader washing machine…
Step 1. Turn off your washing machine’s water supply valve and unplug the power cord from the outlet before starting this repair in order to prevent electrocution or water leakage.
Step 2. Use a pair of pliers to unscrew the two water supply hoses from the inlet ports at the back of your washing machine (make sure to keep a rag nearby in case water spills out of the hoses).
Step 3. Use a screwdriver to take out the screws at the back of the control panel’s rear access cover. Detach the control panel from the housing and lay it on the lid of your washing machine.
Step 4. Disconnect all the electrical connectors attached to the control board (make sure to note where each connector goes). Set the control panel aside.
Step 5. Insert a tool such as a putty knife under your washing machine’s main top panel to release the two clips holding the front panel. Pull the front panel off your washing machine and set it aside.
Step 6. Use a screwdriver to take out the screws at the front of your washing machine holding the top panel. Lift the panel up slightly and release the lid switch wire retainer from the frame.
Step 7. Press the tab on the lid switch to release it from the top panel and push it through the opening. Lift the top panel off your washing machine and set it aside.
Step 8. Use your screwdriver to take out the screws holing the control panel bracket, rear panel, and trim. Disconnect the air pressure tube from the water level sensor and set the control panel bracket aside.
Step 9. Using a screwdriver, take out the screws holding the shock dampening straps to the tub cover. Pull the straps off the cover.
Step 10. Using a flat-blade screwdriver, pry the locking tabs on the tub cover to release. Pull the tub cover out of place and set it aside.
Step 11. Open the dispenser cover and rotate the cup to release it from the agitator. Take out the bolt holding the agitator to the washing machine using a 7/16 inch socket wrench. Pull the agitator out of your washing machine and set it aside.
Step 12. Pull the drive block and washer nut out of your washing machine and set them aside.
Step 13. Using a 1-11/16 inch tub nut wrench and a hammer, take out the tub nut inside your washing machine. Lift the inner tub assembly out of the outer tub.
Step 14. Use a flat-blade screwdriver to pry the split ring and washer off the drive shaft. Disconnect all the electrical connectors attached to the motor assembly (ensure that you note where each connector goes). Take out the bolt holding the grounding wire to the motor.
Step 15. Using a pair of needle-nosed pliers, release the motor wires from the retainer. Untwist the motor wires from the suspension rod.
Step 16. Use your screwdriver to loosen the screw on the clamp holding the drain hose to the bottom of the tub. Detach the hose from the tub (keep a rag nearby in case water spills out of the hose).
Step 17. Use a pair of pliers to pull the air pressure tube from the port at the side of the tub. Lift the tub up slightly and knock the four suspension rods out of the mounts.
Step 18. Carefully pull the tub assembly out of the cabinet. Turn the tub assembly upside-down and lay it on the floor. Slowly rotate the drive pulley and pull the drive belt off the tub assembly.
Step 19. Using a 3/4 inch socket wrench, take out the bolt holding the drive pulley to the bottom of the tub assembly. Lift the drive pulley off and set it aside. Take out the three hex bolts on the pulley mounting plate.
Step 20. Use your socket wrench to take out the bolts securing the base frame to the outer tub. Cut the zip-tie securing the overflow tube to the base frame. Lift the motor and frame assembly off the outer tub and set it aside.
Step 21. Pull the clutch assembly out of the outer tub and set it aside. Take your new clutch assembly out of its packaging. Insert the new clutch assembly into the opening at the bottom of the tub.
Step 22. Align the base frame onto the outer tub and clutch assembly apply the mounting bolts to secure it. Secure the overflow tube to the base frame leg with a zip-tie.
Step 23. Apply the hex bolts on the base frame to secure the new clutch assembly. Put the drive pulley back onto the tub and apply the bolt to secure it. Fit the drive belt back around the pulley and motor shaft (make sure the grooved part of the belt faces downwards).
Step 24. Lift the tub assembly back into the cabinet. Pull the tub upwards slightly and snap the four suspension rods into place. Connect the air pressure tube to back to the port at the side of the tub.
Step 25. Connect the drain outlet hose back to the port at the bottom of the tub. Slide the retaining clamp in place to secure the hose.
Step 26. Twist the motor wires around the suspension rod. Connect each electrical connector to its appropriate terminal on the motor assembly. Connect the grounding wire to the motor and apply the nut to secure it. Snap the wire retainers into the holes on the motor assembly.
Step 27. Push the washer nut and split ring onto the drive shaft. Lower the inner tub assembly onto the shaft and apply the tub nut to secure it. Put the washer nut onto the agitator shaft and put the agitator back inside your washing machine. Apply the bolt to secure the agitator.
Step 28. Put the dispenser cup back onto the agitator and rotate it to secure. Snap the tub cover onto the tub assembly. Hook the shock dampening straps onto the tub cover and apply the screws to secure them.
Step 29. Put the control panel bracket back into place and apply the mounting screws to secure it. Connect the air pressure tube back to the water level sensor.
Step 30. Put the control panel trim and rear cover back on and apply the screws to secure them.
Step 31. Insert the lid lock through the opening on the main top panel and snap it in place. Secure the lid lock wire in the retainer. Slide the top panel back into place and apply the screws at the front with your Philips screwdriver to secure.
Step 32. Snap the front panel back onto your washing machine. Connect each electrical connector to its appropriate terminal on the control board. Snap the control panel back onto the housing and apply the screws at the back to secure.
Step 33. Connect the COLD and HOT water supply hoses back to the inlet ports at the back of your washing machine (make sure to secure the connections properly so water doesn’t leak out).
Step 34. Plug your washing machine’s power cord back into the outlet and turn the water supply valve on. Try running a wash cycle to see if the issue has been fixed.
5. Failed Motor Control Board
If your washing machine’s motor control board fails, the drive motor won’t work properly. Here’s how to replace a defective motor control board in your washing machine…
How To Replace A Failed Motor Control Board In Top Loader Washing Machine
Do the following to replace a failed motor control board in your top loader washing machine…
Step 1. Ensure that you unplug your washing machine’s power cord from its power supply before starting this repair in order to prevent electrocution.
Step 2. Use a Philips screwdriver to take out the screws at the bottom of the front panel. Pull the front panel off your washing and set it aside.
Step 3. Use your screwdriver to take out the mounting screws holding the motor control board to the cabinet. Pull the motor control board out of place and disconnect each electrical connector (make sure to take note of where each connector goes.
Step 4. Set the old motor control board aside and take your new board out of its packaging. Connect each electrical connector to its appropriate terminal on the new control board.
Step 5. Install the new control board in your washing machine and apply the mounting screws to secure it. Snap the front panel of your washing machine back into place and apply the two screws at the bottom to secure it.
Step 6. Plug your washing machine’s power cord back into the power outlet and try running a cycle to make sure everything is working properly.
How To Replace A Failed Motor Control Board In Front Loader Washing Machine
Do the following to replace a failed motor control board in your front loader washing machine…
Step 1. Turn off your washing machine’s water supply valve and unplug the power cord from the outlet before starting this repair in order to prevent any chances of electrocution or water leakage.
Step 2. Use a pair of pliers to unscrew the two water supply hoses at the back of your washing machine (make sure to keep a rag nearby in case water spills out).
Step 3. Use a Philips screwdriver to take out the screws holding the rear access panel of your washing machine. Pull the panel off your washing machine and set it aside.
Step 4. Rotate the drive pulley slowly and pull the drive belt off. Disconnect the electrical connectors attached to the drive motor (make sure to take note of where each connector goes).
Step 5. Use a socket wrench to take out the bolts holding the drive motor to the bottom of the tub. Pull the motor out of your washing machine and set it aside.
Step 6. Use your screwdriver to take out the mounting screw securing the motor control board and grounding wire to the washing machine.
Step 7. Pull the motor control board out of place. Pull off the plastic cap on the control board and disconnect all the electrical connectors. Set the control board aside and take your new motor control board out of its packaging.
Step 8. Pull the plastic cap off the board and connect each electrical connector to its appropriate terminal. Mount the new control board inside your washing machine and apply the screw to secure the board and the grounding wire.
Step 9. Put the drive motor back inside your washing machine and apply the mounting bolts to secure it. Connect each electrical connector to its corresponding terminal on the drive motor.
Step 10. Fit the drive belt back around the drive pulley and motor shaft (the grooved part of the belt should face downwards). Put the rear panel back on and apply all the screws with your Philips screwdriver to secure it.
Step 11. Connect the two water supply hoses back to the inlet ports at the back of your washing machine (secure the connections properly to prevent water leaks). Plug the power cord back into the outlet and turn the water supply valve back on. Run a wash cycle to see if the problem has been fixed.
6. Damaged Tub Bearings
The tub bearings help the drum to spin smoothly. If the bearings get warped, your washing machine may not spin again. Here’s how to replace damaged bearings in your washing machine…
How To Replace Worn Tub Bearing In Top Loader Washing Machine
Here are the steps you’ll need to take to replace a worn spin bearing in your front loader washing machine…
Step 1. Always ensure to unplug your washing machine’s power cord and turn the water supply valve off before starting any repairs in order to prevent electrocution or water leaks.
Step 2. Put some tape over the lid of your washing machine to secure it. Insert a tool such as a putty knife under the main top panel to release the two retaining clips. Lift the main top panel and support it (be careful because the top panel has no hinge).
Step 3. Pull the dispenser cup off the agitator and set it aside. Use a pair of pliers to pull out the little cap inside the agitator. Use a 1/2 inch socket with an extension to take out the bolt holding the agitator. Pull the agitator out of your washing machine and set it aside.
Step 4. Pry the tabs on the tub cover to release it from the tub assembly. Pull the tub cover off and set it aside. Thoroughly clean out any accumulated dirt in the tub using a hard brush.
Step 5. If you notice that the bolts are rusted, apply some anti-rust spray to them and let the spray sit for a while. Use a 1/2 inch socket wrench to take out the two bolts holding the trunnion block.
Step 6. Pull the trunnion block out and set it aside. Rock the agitator shaft back and forth a bit to free the inner tub. Apply the anti-rust oil to the shaft once more and let it sit. Once it becomes loose, Pull the inner tub out of the washing machine and set it aside.
Step 7. Apply some liquid soap to the agitator shaft. Carefully pull the brass ring and tub seal off the shaft and set it aside. Use a Philips screwdriver to take out the screws at the bottom of the front panel. Push the panel downwards and lift it off your washing machine.
Step 8. Use a Philips screwdriver to take out the two screws holding the motor shield to the outer tub.
Step 9. Place a rag on the floor of the cabinet under the drain pump hose. Use a pair of pliers to press the clamp on the hose connected to the pump and slide it out of place. Disconnect the drain hose from the drain pump (some water will leak out).
Step 10. Use a 1/2 inch socket wrench to take out the bolts around the base of the tub securing it to the base frame. Pull the air pressure tube off the port at the side of the outer tub.
Step 11. Carefully lift the outer tub off the shaft and pull it out of your washing machine. Turn the outer tub over and set it on the floor.
Step 12. Use a Philips screwdriver to take out the two screws holding the spin bearing to the outer tub. Use a flat-blade screwdriver to pry the bearing out of the tub. Apply some penetrating oil to the bearing if it is hard to get out.
Step 13. Set the old bearing aside and take your new spin bearing out of its packaging. Push the new tub bearing into the opening (use a mallet to carefully tap it in if needed). Apply the two screws with your Philips screwdriver to secure the new bearing.
Step 14. Turn the outer tub over and carefully lower it back onto the agitator shaft (make sure the base frame legs line up with the bolt holes on the outer tub). Apply all the bolts around the base of the outer tub to secure it to the base frame.
Step 15. Connect the air pressure tub back to the port at the side of the tub. Connect the drain hose back to the pump assembly and slide the retaining clamp into place using a pair of pliers.
Step 16. Put the motor shield back onto the outer tub and apply the two screws with your Philips screwdriver to secure it.
Step 17. Snap the front panel back onto the cabinet and apply the two screws at the bottom using a Philips screwdriver.
Step 18. Push the tub seal and brass ring back onto the agitator shaft (apply some liquid soap to the seal to make go down the shaft smoothly).
Step 19. Carefully lower the inner tub onto the shaft. Put the trunnion block back in place and apply the two bolts to secure it.
Step 20. Snap the tub cover back onto the outer tub. Put the agitator assembly back inside your washing machine and apply the bolt inside it to secure. Push the agitator bolt cover into place. Push the dispenser back into the agitator.
Step 21. Carefully lower the top panel of your washing machine and snap it into place. Turn on your washing machine’s water supply valve back on and plug the power cord back into the outlet. Make sure everything is working properly by running a spin cycle.
Check out these other articles…
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Washing Machine Agitates But… [Various Problems Solved]
Frigidaire Washing Machine Seal/Gasket [How To]
Frigidaire Washing Machine Pump [Problems & Solutions]
How To Replace Worn Tub Bearing In Front Loader Washing Machine
Here’s what you’ll need to do to replace the bearings in your front loader washing machine…
Step 1. Turn off your washing machine’s water supply valve and unplug the power cord from the outlet before starting this repair (this will prevent water leaks and electrocution).
Step 2. Unscrew the COLD and HOT water supply hoses from the inlet ports at the back of your washing machine (keep a towel nearby to clean up any water leaks).
Step 3. Use a Philips screwdriver to take out the screws at the back of your washing machine holding the top panel. Slide the panel backwards and lift it off your washing machine.
Step 4. Use your screwdriver to take out the screw at the back of the control panel towards your right. Pull the soap drawer out and press the tab at the center to completely release it from the washing machine.
Step 5. Use a Philips screwdriver to take out the two screws beside the detergent drawer housing. Go to the back of your washer’s control panel and disconnect all the electrical connectors attached to the board (make sure to note where each connector goes). Pull the panel off your washing machine and set it aside.
Step 6. Open the door of your washing machine. Insert a tool such as a flat-blade screwdriver under the metal retaining band around the door boot seal. Work the screwdriver around until the entire wire comes off.
Step 7. Peel the door seal off the door opening and push it into the drum. Use a Philips screwdriver to take out the two screws holding the door lock to the cabinet. Pull the door lock out of place.
Step 8. Flip open the lower front access panel and pull the emergency drain hose out of place. Place a container under the hose. Pull the cap off the drain hose and drain out any water that may be in the washing machine. Once all the water has drained out, put the hose’s cap back on.
Step 9. Use your Philips screwdriver to take out the screw next to the emergency drain hose. Pull the drain pump filter housing out of the washing machine and set it aside.
Step 10. Take out the single screw near the emergency drain hose holding the front panel. Use a Philips screwdriver to take out the screws at the top of the front panel. Pull the panel off your washing machine and set it aside.
Step 11. Your washing machine door bellows may have some hoses attached to it. Use a pair of pliers to press the clamp on each of the hoses and slide them out of place. Pull each hose off the door boot seal.
Step 12. Use a 10mm socket wrench to take out the bolts holding the bottom counter-weight to the front of your washing machine. Pull the weight off the tub and set it aside.
Step 13. Reach under the tub and disconnect the heating element electrical connectors (make sure to note where each connector goes). Use a socket wrench to take out the bolt holding the heating element grounding wire.
Step 14. Cut the zip-ties securing the wires to the bottom of the tub. Use your 10mm socket wrench to take out the bolts holding the top counter-weight. Pull the counter-weight off your washing machine and set it aside.
Step 15. Go to the back of your washing machine. Use your Philips screwdriver to take out the screws holding the rear access panel. Pull the panel off your washing machine and set it aside.
Step 16. Use a screwdriver to take out the ties holding the rotor assembly to the back of the tub. Use the screwdriver to take out the clamp next to the electrical connector.
Step 17. Take out the bolt holding the rotor assembly to the back of your washing machine using a 17mm socket wrench. Carefully pull the rotor assembly off the tub and set it aside.
Step 18. Use a 10mm socket wrench to take out the six bolts holding the drive motor stator. Pull the motor stator off the tub. Disconnect the electrical connectors attached to the motor stator and set the stator aside.
Step 19. Use your screwdriver to take out the screw holding the air dome assembly to the bottom of the tub. Push the air dome out of place.
Step 20. Place a towel on the floor of the cabinet. Use your Philips screwdriver to loosen the screw clamp on the tub-to-pump hose. Pull the hose off the tub (some water may leak out).
Step 21. Slide a 12mm wrench over the pointed end of the pin holding the shock absorber to the tub. Use a pair of pliers to pull the pin out from the other end. Pull the shock absorber off the tub and lay it on the floor of the cabinet. Go to the front of your washer and repeat this process with the two front shock absorbers.
Step 22. Use your Philips screwdriver to loosen the screw clamp holding the vent hose to the top of the tub assembly. Pull the vent hose off.
Step 23. Use your screwdriver to take out the two screws on the metal cross-piece attached to the steam box. Pull the steam box sideways to release the locking tabs. Push the steam box out of place.
Step 24. Using a Philips screwdriver, loosen the screw clamp on the soap dispenser hose attached to the drum. Pull the hose off.
Step 25. Disconnect the little tube attached to the top of the drum. Use a flat-blade screwdriver to pry out the clips on each side of the cabinet securing the suspension springs.
Step 26. Carefully lift each suspension spring and lower the tub onto the floor of the cabinet. Carefully pull the tub assembly through the front of your washing machine.
Step 27. Turn the tub assembly so it faces upwards and lay it on two wooden supports. Use a 10mm socket wrench to take out the bolts holding the two halves of the tub together.
Step 28. Pull the front half of the outer tub off the tub assembly and set it aside (be careful not to damaged the heating element). carefully lift the inner tub out of the tub assembly and set it aside.
Step 29. Use a drift and a mallet to knock the outer bearing out of the tub. Use a flat-blade screwdriver to pry out the bearing seal. Turn the tub upside-down and lay it on the supports. Use your mallet and drift once more to knock the inner bearing out.
Step 30. Clean any dirt that may be in the bearing housing. Take your new bearing kit out of its packaging. Apply some liquid soap to the new outer bearing and place it on the opening. Use your mallet to evenly tap the new bearing into place.
Step 31. Turn the tub over once more and use your mallet to knock the new inner bearing into place. Push the new bearing seal into place. Carefully lower the inner drum assembly onto the bottom half of the outer tub.
Step 32. Inspect the seal around the lower half of the outer tub. If you notice any damage, you’ll need to replace it (we actually recommend replacing it any time you split the drum).
Step 33. Place the top half of the outer drum back onto the the tub assembly and apply the 10mm bolts to secure the two halves.
Step 34. Carefully lift the tub assembly back into the cabinet. Hook the two suspension springs to the tub. Lift the springs and hook them onto the cabinet. Put the clamps back onto the springs and apply the screws with your Philips screwdriver to secure them.
Step 35. Connect each hose to its appropriate port on the tub assembly and tighten the screw clamps with a Philips screwdriver. Slide the steam box back into place and apply the screws on the cross-piece to secure it.
Step 36. Put the top and bottom counter-weights back onto the front of your washing machine and apply the bolts to secure them.
Step 37. Connect the inlet tubes to the ports on the door bellows and secure them with the retaining clamps. Insert the front shock absorbers into the mounts on the tub and push the locking pins into place. Repeat this process for the rear shock absorber.
Step 38. Connect the electrical connectors back to the heating element and secure the grounding wire with the bolt. Secure the wires to the bottom of the tub with a zip-tie.
Step 39. Connect the tub-to-pump hose back to the tub and apply the tighten the screw clamp to secure it. Push the air dome back in place and apply the retaining screw.
Step 40. Connect the electrical connectors to the drive motor stator. Place the motor stator on the back of the drum and apply the six 10mm bolts to secure it.
Step 41. Put the wire harness retainers back onto the drum and secure the grounding screw. Put the rotor assembly back onto the drive motor stator and apply the mounting bolt to secure it.
Step 42. Snap the rear access panel of your washing machine back on and apply the screws with your Philips screwdriver to secure it.
Step 43. Go to the front of your washing machine. Connect each electrical connector to its appropriate terminal on the control board. Snap the control panel onto the front of the washing machine and apply the two screws beside the detergent drawer housing and the single screw at the back of the control panel.
Step 44. Slide the detergent drawer back into place. Place the top panel back onto the washing machine and apply the screws at the back with a Philips screwdriver.
Step 45. Snap the front panel of your washing machine back into place and apply all the screws to secure it. Open the door of your washing machine. Push the door lock back into place and apply the two screws with your Philips screwdriver to secure it. Fit the door boot seal back around the door opening.
Step 46. Use a flat-blade screwdriver to fit the retaining band around the door boot seal. Close the door of your washing machine.
Step 47. Put the drain pump filter housing back into place and apply the screw to secure it. Put the filter housing cover back on.
Step 48. Connect the COLD and HOT water supply hoses back to the inlet ports at the back of your washing machine (secure the connections properly to avoid water leaks).
Step 49. Plug your washing machine’s power cord back into the power supply and turn the water valve back on. Try running a spin cycle to see if the issue has been fixed.
Washing Machine Won’t Agitate Or Drain — Solved
If your washing machine won’t agitate or drain, here are the issues to look for…
1. Clogged Tub-To- Pump Hose
Take the following steps to clean a clogged tub-to-pump hose in your washing machine…
Cleaning Front Loader Washing Machine Tub-To-Pump Hose
Here’s how top clean a clogged tub-to-pump hose in your front loader washing machine…
Step 1. Make sure to unplug your washing machine’s power cord from the power outlet before starting this repair in order to prevent electrocution.
Step 2. Using a Philips screwdriver, take out the screws at the back of your washing machine holding the top panel. Slide the top panel backwards a few inches and lift it off your washing machine.
Step 3. Pull out the detergent drawer and press the tab at the center to take it out of the machine completely. Use your screwdriver to take out the single screw at the back of the control panel and the two screws beside the detergent drawer housing.
Step 4. Pry the control panel out of place and set it on top of the cabinet (the electrical connectors will still be attached to the board).]
Step 5. Flip open the lower front access panel and pull the emergency drain hose out of place. Use your screwdriver to take out the screw holding the drain pump filter housing. Pull the housing out and set it aside. Take out the screw holding at the bottom of the front panel next to the drain hose.
Step 6. Open the door of your washing machine. Insert a flat-blade screwdriver under the retaining wire securing the door boot seal to the opening. Work the screwdriver around the opening until you can take the entire wire off.
Step 7. Peel the door boot seal away from the door opening (be careful not to damaged the door seal). Using your Philips screwdriver, take out the two screws holding the door lock assembly to the cabinet. Reach inside the machine and pull the door lock out of place.
Step 8. Close your washing machine’s door. Use your screwdriver to take out the four screws at the top of the front panel. Lift the front panel off your washing machine and set it aside. Place a container under the emergency drain hose. Pull the cap off and drain out any water stuck in the machine.
Step 9. Use a pair of pliers to press the clamp securing the outlet hose to the bottom of the tub and slide the clamp out of place. Pull the hose off the tub (keep a rag nearby). Repeat this process to disconnect the hose from the drain pump.
Step 10. Pull the tub-to-pump hose out of your washing machine. Insert a screwdriver into the hose and clean out any debris that may be clogging it. Take the hose to a sink and try running some water through it.
Step 11. Once the hose is clean, connect it back to the port at the bottom of the tub and slide the retaining clamp into place to secure it. Connect the other end of the hose to the drain pump and secure it with the retaining clamp.
Step 12. Snap the main front panel back onto your washing machine and apply the four screws at the top and the single screw at the bottom. Put the filter housing back into place and apply the screw to secure it.
Step 13. Snap the control panel back onto the washing machine and apply the three screws to secure it. Slide the detergent drawer back into the housing.
Step 14. Slide the top panel back onto your washing machine use your Philips screwdriver to apply the screws at the back.
Step 15. Open the door of your machine. Reach inside the machine and put the door lock assembly back into place. Apply the two mounting screws with your Philips screwdriver to secure it.
Step 16. Carefully fit the door boot sea back around the door opening. Use a flat blade screwdriver to fit the seal retaining band back around the door opening.
Step 17. Close your washing machine’s door. Turn on the water supply valve and plug the power cord back into the outlet. To make sure everything is working properly, try running a wash cycle.
Cleaning Top Loader Washing Machine Tub-To-Pump Hose
Take the following steps to clean the tub-to-pump hose in your top loader washing machine…
Step 1. Turn off your washing machine’s water supply valve and unplug the power cord before starting this repair in order to prevent water leakage and electrocution.
Step 2. Use a pair of pliers to unscrew the HOT and COLD water supply hoses from the inlet ports at the back of your washing machine (we recommend keeping a towel nearby to clean up any water leaks).
Step 3. Pull your washing machine’s drain hose out of the home drain. Carefully tilt your washing machine backwards and lay it on the floor
Step 4. Use a pair of pliers to press the clamp on the hose attached to the bottom of the tub and slide the clamp out of place. Pull the hose off the tub (make sure to keep a rag handy to clean up any water leakage).
Step 5. Use the pliers to press the clamp on the other end of the hose attached to the pump and slide it out of place. Pull the hose off the drain pump take it out of the washing machine.
Step 6. Use a screwdriver to clean out anything that may be clogging the hose. Once you’ve cleaned everything out, run some tap water through the hose to ensure it is free.
Step 7. Connect the hose back to the drain pump and slide the retaining clamp into place to secure it. Repeat this process with the other end of the hose.
Step 8. Lift your washing machine upright and insert the drain hose back into your home drain. Connect the water supply lines back to the ports on your washer (secure them properly so water doesn’t spill).
Step 9. Plug your washing machine’s power cord back into the power outlet and turn the water supply valve back on. To make sure everything is working properly, try running a wash cycle.
2. Failed Drain Pump
Here are the steps you’ll need to take to replace a failed drain pump in your washing machine…
Replacing A Damaged Drain Pump Assembly In Front Loader Washing Machine
Do the following to replace a faulty drain pump assembly in you front loader washing machine…
Step 1. Unplug your washing machine from its power supply before starting this repair in order to prevent electrocution.
Step 2. Use a Philips screwdriver to take out the screws at the back of your washing machine holding the top panel. Slide the top panel backwards and lift it off your washing machine.
Step 3. Pull out the detergent drawer and press the tab at the center to completely release it from the washing machine.
Step 4. Use your Philip screwdriver to take out the two screws beside the detergent drawer housing and the single screw behind the control panel. Pull the control panel out of place and lay it on top of the cabinet (the connectors will still be attached).
Step 5. Open the door of your washing machine. Insert a tool such as a flat-blade screwdriver under the metal retaining wire around the door boot seal. Work the screwdriver around until the entire wire comes off. Peel the door boot seal off the door opening.
Step 6. Use your Philips screwdriver to take out the two screws holding the door lock to the cabinet. Reach inside the washing machine and pull the door lock out of place.
Step 7. Close the door of your washing machine. Open the lower front access panel. Pull the emergency drain hose out of place and use a screwdriver to take out the screw beside it. Pull the drain pump filter housing out of place.
Step 8. Using a Philips screwdriver, take out the screw holding the front panel beneath the emergency drain hose. Take out the four screws at the top of the front panel. Carefully lift the main front panel upwards and pull it off your washing machine.
Step 9. Place a container under the emergency drain hose. Pull the cap off the hose and drain out any water that may be stuck in your washing machine. Once all the water has drained out, put the hose’s cap back on.
Step 10. Disconnect the electrical connectors attached to the drain pump assembly (ensure that you take note of where each connector goes). Use a socket wrench to take out the mounting bolts holding the drain pump to the base of your washing machine.
Step 11. Use a pair of pliers to press the clamps on the hoses connected to the drain pump and slide the clamps out of place. Disconnect each hose from the drain pump (make sure to keep a towel nearby to clean up any water leaks).
Step 12. Pull the old drain pump assembly out of the washing machine and set it aside. Take your new washing machine drain pump out of its packaging.
Step 13. Install the new drain pump inside your washing machine and apply the mounting bolts to secure it. Connect each hose to its appropriate port on the new drain pump assembly and slide the retaining clamps into place to secure them. Connect each electrical connector to its appropriate terminal on the new drain pump.
Step 14. Snap the main front panel back onto your washing machine. Apply the four screws at the top and the single screw at the bottom to secure it.
Step 15. Put the drain pump filter housing back into place and apply the screw with your Philips screwdriver to secure it.
Step 16. Open the door of your washing machine. Reach inside the machine and push the door lock assembly back into place. Apply the two screws with your Philips screwdriver to secure it.
Step 17. Carefully fit the door boot seal back around the door opening. Use a flat-blade screwdriver to fit the metal retaining wire around the door seal. Close the door of your washing machine.
Step 18. Snap the control panel back onto the front of your washing machine and apply the three screws with a Philips screwdriver. Slide the detergent drawer back in.
Step 19. Put your washing machine’s top panel back on and apply the screws at the back with a Philips screwdriver to secure.
Step 20. Plug the power cord back into the outlet and turn the water supply valve on. Try running a wash cycle to see if the issue has been fixed.
Replacing A Damaged Drain Pump Assembly In Top Loader Washing Machine
Do the following to replace a faulty drain pump assembly in your top loader washing machine…
Step 1. Turn off your washing machine’s water supply valve and unplug the power cord from the outlet before starting this repair in order to prevent any chances of electrocution or water leakage.
Step 2. Unscrew the COLD and HOT water supply hoses from the inlet ports at the back of your washing machine (we recommend keeping a rag nearby in case water leaks out of the hoses). Pull the drain hose out of your home drain.
Step 3. Carefully tilt your washing machine backwards and lay it on the floor. Disconnect the two electrical connectors attached to the drain pump assembly. Use a pair of pliers to press the clamp on the hose attached to the drain pump and slide the clamp out of place.
Step 4. Pull the outlet hose off the drain pump (keep a towel nearby to clean up any water leaks). Use a socket wrench to take out the mounting bolts holding the drain pump assembly to the cabinet. Pull the drain pump assembly out of your washing machine and set it aside.
Step 5. Take your new washing machine drain pump out of its packaging and install it in the cabinet. Apply the mounting bolts with a socket wrench to secure it. Connect the outlet hose to the new pump and secure it by sliding the retaining clamp into place.
Step 6. Connect each electrical connector to its appropriate terminal on the new drain pump assembly.
Step 7. Lift your washing machine upright. Insert the drain hose back into the home drain. Connect the two water supply hoses back to the ports on your washing machine (secure the connections properly to avoid water leaks).
Step 8. Plug the power cord back into the power outlet and turn the water supply valve back on. To make sure the issue has been fixed, try running a wash cycle.
Click here to learn how your washing machine’s drain pump works.
3. Failed Timer
Here are the steps you’ll need to take to replace a failed timer in your washing machine…
How To Replace Timer In A Front Loader Washing Machine
Do the following to replace the timer in your front loader washing machine…
Step 1. Unplug your washing machine’s power cord from the power outlet before starting this repair in order to prevent electrocution.
Step 2. Using a Philips screwdriver, take out the screws at the back of your washing machine securing the top panel. Slide the top panel backwards about an inch or so, and lift it off your washing machine.
Step 3. Pull the timer knob and knob skirt off the control panel. Use your screwdriver to take out the screw on the control panel holding the timer assembly.
Step 4. Reach into the back of the control panel and pull the timer assembly out of place. Disconnect the electrical connector attached to the timer and set it aside.
Step 5. Take the new washing machine timer assembly out of its packaging. Connect the electrical connector to the new timer. Install the new timer in your washing machine and apply the screw on the control panel to secure it.
Step 6. Push the timer knob and knob skirt back onto the shaft. Slide your washing machine’s top panel back on and apply the screws at the back with your Philips screwdriver to secure it. Plug your washing machine’s power cord back in and try running a wash cycle to see if the issue has been fixed.
How To Replace Timer In A Top Loader Washing Machine
Take the following steps to replace a failed timer in your top loader washing machine…
Step 1. Unplug your washing machine’s power cord from the power outlet before starting this repair in order to prevent electrocution.
Step 2. Use your screwdriver to take out the screws holding the control panel rear access. Pull the rear panel off the washing machine and set it aside.
Step 3. Pull the timer knob and knob skirt off the control panel (use some string to make this step easier). Use a Philips screwdriver to take out the screw next to the timer shaft. Disconnect the electrical connector attached to the timer assembly.
Step 4. Insert a small screwdriver into the hole on the timer and pull the locking pin out. Pull the timer out of the washing machine and set it aside.
Step 5. Take your new washing machine timer out of its packaging. Install the new timer in the washing machine and apply the screw on the control panel to secure it.
Step 6. Push the timer knob and knob skirt back into place. Use a small screwdriver to push in the new timer locking pin. Connect the electrical connector to the new timer.
Step 7. Put the rear access panel back onto your washing machine and apply the screws with your Philips screwdriver to secure it.
Step 8. Plug your washing machine back into the power outlet and turn the water supply valve on. Run a wash cycle to see if the issue has been fixed.
Note: Please keep in mind that the steps above will vary greatly depending on the brand of your washing machine.
