If your Zanussi washing machine is leaking from the bottom, this guide is for you. We’ll be discussing the causes of this issue, and providing steps to deal with them…
Table of Contents
Zanussi Washing Is Leaking From The Bottom — Solved
The following are causes to look for if your Zanussi washing machine is leaking from the bottom…
1. Zanussi Washing Is Leaking From The Bottom — Damaged Sump Hose
The sump hose connects the tub to the drain pump. If your Zanussi washing machine is leaking, this hose could be damaged. Follow the steps below to replace this part…
Front Loaders
Follow the steps below to replace the sump hose in your front loader Zanussi washing machine…
Step 1. Prevent any chances of electrocution by disconnecting your washing machine from the power outlet before starting this repair.
Step 2. Go to the back of the machine, then use a Philips screwdriver to take out the bolts holding the top panel. Slide the panel backwards about an inch or so, then lift it off the cabinet.
Step 3. Use your Philips screwdriver to take out the bolts at the top of the control panel. Pull the soap tray out, then press the little tab inside to release it from the housing.
Step 4. Loosen the two screws on the control panel next to the dispenser opening. Pry the panel off the cabinet, then disconnect the user interface wire connector.
Step 5. Pry the cover off the main control board (use a flat-blade screwdriver if needed). Detach the door lock wire connector from the main control board.
Step 6. Open the door of your washing machine. Wedge a flat-blade screwdriver underneath the retaining band around the door boot seal. Carefully work the screwdriver around until the wire pops off (ensure that you don’t damage the seal).
Step 7. Pry the door boot seal off the door opening. Carefully tip your appliance backwards and support it (get someone to assist you if needed).
Step 8. Loosen the Philips screws at the bottom of the front panel. Set your washing machine back onto the floor.
Step 9. Take out the bolts at the top of the front panel. Carefully lift the front panel off the cabinet and set it aside.
Step 10. Using pliers, squeeze the retaining clamps securing the sump hose to the circulation pump, and drain pump. Slide the clamps out of place, then disconnect the hose.
Step 11. Use a Philips screwdriver to loosen the screw-clamp holding the sump hose to the bottom of the tub. Disconnect the hose from the tub (water may spill, so keep a rag nearby).
Step 12. Pull the sump hose out of the cabinet, then prepare the new one for installation by unpacking it. Transfer the drain trap from the old sump hose to the new one.
Step 13. Take the retaining clamps off the old sump hose and move them to the new one. Install the new hose in the cabinet, then connect each end to the appropriate port.
Step 14. Secure the ends of the hose by sliding the spring clamps into place with pliers. Lift the front panel, then carefully mount it on the cabinet. Secure the panel by applying the nuts at the top.
Step 15. Carefully tip the machine backwards, then apply the bolts at the bottom of the front panel using your Philips screwdriver.
Step 16. Set your washing machine back onto its feet. Open the door of your washer, then refit the door seal around the front panel.
Step 17. Use a flat-blade screwdriver or needle-nosed pliers to fit the retaining band around the door boot seal.
Step 18. Plug the door switch wire harness into the main control board, then snap the cover on.
Step 19. Plug the wire harness into the control panel. Snap the panel onto the front of the machine, then use your Philips screwdriver to apply the bolts at the top.
Step 20. Tighten the two screws next to the dispenser opening on the control panel. Push the soap tray back into the dispenser.
Step 21. Place the top panel on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.
Step 22. Reconnect your washer’s power cord to the outlet, then try running a wash cycle to see if your Zanussi washing machine is leaking from the bottom.
Top Loaders
Replace a damaged sump hose in your top loader Zanussi washing machine by following the steps below…
Step 1. Prevent any chances of electrocution by disconnecting the appliance from the power outlet before starting this procedure.
Step 2. Put some tape on the lid of your washing machine to secure it. Insert a putty knife under the top panel, then lift and support it. With a Philips screwdriver, take out the bolts at the bottom of the front panel.
Step 3. Pull the front panel downwards, then lift it off the cabinet. With a pair of pliers, squeeze the spring clamps holding the sump hose to the bottom of the tub and pump. Move the clamps out of place.
Step 4. Detach each end of the hose from the tub and pump (keep a rag nearby to clean any leaks).
Step 5. Slide the retaining clamps off the old hose. Prepare the new sump hose for installation by unpacking it. Transfer the clamps to the new sump hose.
Step 6. Connect the ends of the hose to the port on the pump and tub. Secure the connections by sliding the retaining clamps into place.
Step 7. Snap the front panel onto the cabinet, then apply the bolts at the bottom using your Philips screwdriver.
Step 8. Lower the top panel and snap it onto the cabinet. Peel the tape off the lid of your machine.
Step 9. Reconnect your washing machine to the power outlet, try running a wash cycle to see if your Zanussu washing machine is leaking from the bottom.
2. Zanussi Washing Is Leaking From The Bottom — Damaged Main Drain Hose
If your Zanussi washing machine is leaking from the bottom, it could be that the main drain hose is damaged somewhere. Inspect the drain hose in your Zanussi washing machine by following the steps below…
Front Loaders
Inspect and replace the main drain hose in your front loader Zanussi washing machine by taking the following steps…
Step 1. Turn the water supply taps off and disconnect the power cord from the outlet before starting this repair, in order to avoid leakage and electrocution.
Step 2. Using pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the machine (it is advised that you keep a towel nearby to clean leaks).
Step 3. With a Philips screwdriver, loosen the bolts at the back of the cabinet securing the top panel. Pull the top cover backwards a bit, then lift it off the machine.
Step 4. Pull your washing machine’s drain hose out of the standpipe. Get someone to help you tip the machine backwards and support it.
Step 5. Using needle-nosed pliers, release the drain hose retainers at the bottom of the cabinet.
Step 6. Carefully lower the machine onto the floor. Loosen the Philips screws at the top of the control panel.
Step 7. Pull the soap tray out, then press the little tab inside to completely release it from the housing.
Step 8. Use your screwdriver to take out the nuts next to the dispenser opening. Pry the control panel off the mounting bracket, then disconnect the wire harness.
Step 9. Pry the control board cover open, then disconnect the door switch plug (if needed, use a flat-blade screwdriver).
Step 10. Open the door of your washing machine. Carefully wedge a flat-blade screwdriver underneath the retaining band around the door boot seal.
Step 11. Work the screwdriver around until the wire pops off. Carefully pry the door boot seal off the front panel.
Step 12. Get someone to help you tip the machine backwards carefully, then support it. With your Philips screwdriver, take out the bolts at the bottom of the front panel.
Step 13. Set your washing machine back onto its feet. Loosen the nuts at the top of the front panel.
Step 14. With a pair of pliers, squeeze the retaining clamp securing the drain hose to the pump, then slide it out of place. Detach the hose from the pump (keep a rag nearby to clean leaks).
Step 15. Using your Philips screwdriver, take out the bolts holding the vibration dampening block to the top of the machine. Carefully lift the block off and set it aside.
Step 16. Disconnect the power cord’s grounding wire and wire harness. Use a screwdriver to take out the bolts holding the support rail to the top of the rear panel. Lift the rail off and set it aside.
Step 17. Use a Philips screwdriver to take out the nut securing the retainer to the drain hose. Slide the retainer off the hose and set it aside.
Step 18. Use your screwdriver to take out the bolts holding the rear access panel to the cabinet. Lift the panel off the machine carefully.
Step 19. Slide the drain hose out of the opening on the rear panel. Using needle-nosed pliers, release the retainers holding the drain hose to the washer’s cabinet.
Step 20. Pull the drain hose out of the machine and set it aside. Prepare your new hose assembly for installation by unpacking it.
Step 21. With the straight end facing up, push the retainers of the new drain hose into the slots on the cabinet.
Step 22. Connect the end of the drain hose to the port on the drain pump, then secure the connection by sliding the retaining clamp into place with pliers.
Step 23. Snap the retainers of the drain hose into the base of the cabinet. Lift the front panel, then carefully snap it onto the cabinet.
Step 24. Tighten the bolts at the top of the front panel using a Philips screwdriver. Carefully tip the washing machine backwards, then apply the bolts at the bottom of the panel.
Step 25. Set your washing machine back onto its feet. Open the washing machine’s door. Carefully the door gasket around the front panel. With a flat-blade screwdriver, fit the metal wire around the door seal.
Step 26. Plug the door switch wire harness back into the main control board. Snap the cover onto the control board.
Step 27. Plug the user interface wire connector into the control panel. Snap the panel onto the front of the machine, then secure it by applying the Philips screws at the top.
Step 28. Use your Philips screwdriver to tighten the bolts next to the dispenser opening. Push the soap tray into the dispenser.
Step 29. Go to the back of the machine, then pass the new drain hose through the rear panel.
Step 30. Slide the retainer onto the hose. Mount the rear panel on the cabinet, then secure it by applying the Philips screws. Tighten the nut to secure the hose retainer.
Step 31. Place the support rail on the rear panel, then apply the bolts. Plug the power cord wire harness and grounding wire back in.
Step 32. Place the vibration dampening block on top of the washer, then use your screwdriver to apply the bolts.
Step 33. Insert the new drain hose into your standpipe. Reconnect the HOT and COLD water hoses to their corresponding ports.
Step 34. Place the top panel on the cabinet, then push it forwards. Secure the panel by applying the Philips screws.
Step 35. Plug your washing machine’s power cord back into the electrical outlet, then turn the water taps back on. To see if your Zanussi washing machine is leaking from the bottom, try running a wash cycle.
Top Loaders
Replace the drain hose in your top loader Zanussi washing machine by following the steps below…
Step 1. Prevent any chances of electrocution by disconnecting your washing machine from the power outlet before starting this repair.
Step 2. Secure the lid of your washing machine by putting some tape on it. Insert a putty knife underneath the front corners of the top panel (this will help release the locking clips).
Step 3. Carefully lift the top panel and support it. Using a Philips screwdriver, take out the bolts at the bottom of the front panel. Slide the panel downwards, then lift it off the cabinet.
Step 4. Use pliers to squeeze the retaining clamp securing the drain hose to the pump, then slide it out of place.
Step 5. Detach the drain hose from the pump (it is advised that you keep a rag nearby to clean any leaks).
Step 6. Release the hose from the retainer in the cabinet. Pull the other end of the drain hose out of the standpipe.
Step 7. Pull the splash retainer off the end of the drain hose. Release the drain hose retainer from the rear panel using needle-nosed pliers.
Step 8. Slide the ring off the hose. From the front of the machine, carefully pull the drain hose out of the cabinet.
Step 9. Prepare your new washing machine drain hose for installation by unpacking it. Transfer the spring clamps from the old drain hose to the new one.
Step 10. Slide the straight end of the new hose through the opening at the back of the cabinet.
Step 11. Attach the retaining ring to the new drain hose, then snap it into the cabinet. Push the splash guard onto the new drain hose, then insert the hose into the standpipe.
Step 12. Reach into the cabinet, then secure the drain hose in the retainer. Connect the other end of the drain hose to the pump assembly, then use your pliers to slide the spring clamp into place.
Step 13. Lift the front panel, then mount it on the cabinet. Use a Philips screwdriver to apply the bolts at the bottom of the front panel.
Step 14. Lower the top panel carefully, then snap it onto the cabinet. Peel the tape off the lid of the machine.
Step 15. Plug your washing machine’s power cord into the outlet, then try running a wash cycle to see if your Zanussi washing machine is leaking.
Note: Some of the steps above will be a bit different depending on the model of your washing machine.
3. Zanussi Washing Is Leaking From The Bottom — Damaged Drain Pump
The drain pump is the next thing to check if your Zanussi washing machine is leaking from the bottom. Follow the steps below to inspect your washing machine’s drain pump…
Front Loaders
Inspect the pump assembly in your front loader Zanussi washing machine by following the steps below…
Step 1. In order to avoid electrocution, make sure to disconnect your washing machine from the power outlet before starting this repair.
Step 2. Get someone to help you move your washing machine forwards a bit. Go to the back of the machine, then take out the bolts securing the top panel. Slide the panel backwards a few inches, then lift it off the cabinet.
Step 3. Open the door of your washing machine. Using needle-nosed pliers or a flat-blade screwdriver, carefully pry out the retaining band around the door boot seal.
Step 4. Pry the door seal off the front panel. With someone assisting you, tip the washing machine backwards carefully, then support it.
Step 5. Using your Philips screwdriver, loosen the bolts at the bottom of the front panel. Set your washing machine back onto its feet.
Step 6. Pull the soap tray out, then press the little tab inside to release it from the housing. Loosen the bolts on the control panel next to the dispenser opening.
Step 7. Take out the nuts at the top of the control panel. Lift the front panel off the cabinet carefully, then disconnect the user interface wire connector and door switch wire connector.
Step 8. Disconnect the wire harness from the pump assembly at the bottom of the tub (if needed, use needle-nosed pliers).
Step 9. Using pliers, squeeze the retaining clamps holding the sump hose and outlet hoses to the pump, then slide the clamps out of place.
Step 10. Disconnect each hose from the drain pump (ensure that you keep a rag nearby in case water spills).
Step 11. With a 5/16 inch nut-driver, take out the bolts holding the pump assembly to the cabinet. Pull the pump assembly out of the cabinet.
Step 12. Carefully inspect the pump assembly for cracks or other signs of damage. If the pump is damaged in any way, you’ll need to replace it.
Step 13. Once you are sure that the drain pump is in good condition, reinstall it in the cabinet, then use your 5/16 inch nut-driver to apply the bolts.
Step 14. Plug the wire harness back into the drain pump. Attach each hose to its appropriate port on the pump assembly. Secure the hoses by sliding the spring clamps into place.
Step 15. Carefully lift the front panel, then plug the two wire connectors back in. Snap the front panel onto the cabinet, then use your Philips screwdriver to apply the bolts at the top.
Step 16. Tip your washing machine backwards carefully and support it. Tighten the nuts at the bottom of the front panel.
Step 17. Set your washing machine back onto its feet. Apply the two screws next to the dispenser’s opening on the control panel. Push the soap tray into the dispenser.
Step 18. Open the door of your washing machine, then carefully fit the door seal around the front panel.
Step 19. Using needle-nosed pliers or a flat-blade screwdriver, fit the retaining wire around the door boot seal (take care not to puncture the seal).
Step 20. Place the top cover on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.
Step 21. Plug your washing machine’s power cord into the outlet, then see if your Zanussi washing machine is leaking by running a wash cycle.
Note: Please keep in mind that some of the steps above will be a bit different depending on the model of your washing machine.
Top Loaders
Inspect the drain pump in your Zanussi top loader washing machine by following the steps below…
Step 1. In order to avoid any chances of electrocution, make sure to unplug your washing machine from the power outlet before starting this procedure.
Step 2. Put some tape over the lid of your washing machine to secure it. Insert a tool such as a putty knife under the front corners of the top panel, in order to release the locking clips.
Step 3. Lift the top panel carefully, then support it. Use a Philips screwdriver to take out the bolts underneath the front panel. Slide the panel downwards a bit, then lift it off the cabinet.
Step 4. Use a pair of pliers squeeze the retaining clamps holding the sump hose and outlet hose to the drain pump. Slide the spring clamps out of place.
Step 5. Disconnect each hose from the drain pump (it is advised that you keep a rag nearby to clean leaks).
Step 6. Unplug the wire connector from the pump assembly. Using a 5/16 inch socket wrench, loosen the nuts securing the pump to the cabinet.
Step 7. Pull the drain pump out of the machine, then carefully inspect it for cracks or signs of damage.
Step 8. Once you’re sure that the pump assembly is in good condition, remount it on the cabinet, then apply the bolts.
Step 9. Plug the wire harness into the pump. Attach each hose to the appropriate port on the pump, then secure them by sliding the spring clamps into place.
Step 10. Lift the front panel, then carefully mount it on the cabinet. Use your Philips screwdriver to tighten the bolts at the bottom of the front panel.
Step 11. Carefully lower the top panel, then snap it into the cabinet. Peel the tape off your washer’s lid.
Step 12. Plug the power cord into the electrical outlet. To ensure that the leakage has stopped, try running a wash cycle.
4. Zanussi Washing Is Leaking From The Bottom — Damaged Tub Seal
The tub seal is installed in the outer tub. If your Zanussi washing machine is leaking from the bottom, the final cause to look for is a damaged tub seal. Follow the steps below to replace this part…
Front Loaders
Take the following steps to replace the tub seal in your Zanussi front loader washing machine…
Step 1. In order to avoid electrocution and leakage, ensure that you disconnect your washing machine from the power supply and shut the water taps before starting this repair.
Step 2. Go to the back of the machine, then disconnect the HOT and COLD water supply hoses.
Step 3. With a Philips screwdriver, take out the bolts holding the rear access panel to the cabinet. Lift the panel off the machine and set it aside.
Step 4. Take out the screws securing the top panel. Pull the panel backwards about an inch or so, then lift it off.
Step 5. Go to the front of the machine, then loosen the bolts securing the lower front access panel. Lift the panel off the cabinet.
Step 6. Open the door of your washing machine. With a flat-blade screwdriver or needle-nosed pliers, carefully pry out the retaining band securing the door seal.
Step 7. Pry the door seal off the door opening. Using pliers, untwist the retaining wire securing the door boot seal to the inlet tube.
Step 8. Push a 6-point 1/2 inch socket onto the pointed end of the upper shock absorber mounting pins. Pull the pins out using pliers.
Step 9. Detach each shock absorber from the bottom of the tub. Use needle-nosed pliers or a flat-blade screwdriver to help release the pressure chamber from the side of the tub.
Step 10. Go to the back of the machine, then carefully unhook the drive belt from the pulleys. Disconnect the wire harness attached to the drive motor.
Step 11. Cut the zip-tie holding the motor wires to the bottom of the tub. Using a socket wrench, loosen the bolts holding the drive motor to the tub. Carefully lift the motor off the tub, then set it aside.
Step 12. Place a towel underneath the tub to catch leaks. With your Philips screwdriver, loosen the screw-clamp holding the sump hose to the bottom of the tub. Detach the hose from the machine.
Step 13. Disconnect the vent hose from the opening at the top of the drum. Take out the bolt holding the rear weight to the drum using a 13mm socket wrench. Carefully lift the weight off and set it aside.
Step 14. Use your Philips screwdriver to take out the bolts holding the motor control board to the cabinet. Pull the board out of place, then disconnect the wire harnesses (ensure that you note where each plug goes).
Step 15. Use your screwdriver to loosen the nuts securing the retaining straps to the suspension springs.
Step 16. With someone assisting you, carefully lift the two suspension springs, then unhook them from the cabinet. Carefully guide the tub assembly out of the cabinet.
Step 17. Unhook the springs from the tub, then set them aside. Set the tub assembly on its rear.
Step 18. Loosen all the bolts securing the two halves of the outer tub together. Carefully lift the front half of the outer tub off, then set it aside (the front weights will still be mounted).
Step 19. Using a flat-blade screwdriver, pry the old seal out of the groove in the rear half of the outer tub. Discard the old seal, then prepare the new one for installation by unpacking it.
Step 20. Carefully push the new seal into the groove of the outer tub. With the new seal in place, lower the front half of the outer tub onto the assembly.
Step 21. Secure the two halves of the outer tub by applying the 3/8 inch bolts. Lift the tub assembly, then attach the two springs to the mounts.
Step 22. Lift the tub assembly and guide it into the cabinet. Lift the two springs on the tub, then hook them onto the mounting brackets.
Step 23. Put the spring retaining straps in place, then use your Philips screwdriver to apply the bolts.
Step 24. Reattach the vent hose to the port at the top of the drum. Connect the sump hose to the bottom of the tub, then tighten the screw-clamp with your Philips screwdriver.
Step 25. Plug the wire connectors back into the motor control board. Install the board in the cabinet, then apply the bolts.
Step 26. Mount the rear weight on the tub, then use the 13mm socket wrench to tighten the nuts.
Step 27. Use a new zip-tie to secure the motor wires to the bottom of the tub. Remount the drive motor on the tub, then secure it by applying the bolts with your socket wrench.
Step 28. Plug the wire harness back into the drive motor. With the grooved side turned inwards, loop the belt around the motor pulley and drive pulley.
Step 29. Snap the pressure chamber into the retainer at the side of the tub. Push each shock absorber into its mount at the bottom of the tub, then secure them by sliding the retaining pins in.
Step 30. Go to the front of the machine, then fit the door seal around the water inlet tube. Secure the connection with the twist wire.
Step 31. Fit the door boot seal around the door opening. Use a flat-blade screwdriver or needle-nosed pliers to fit the retaining wire around the seal.
Step 32. Snap the lower front access panel onto the cabinet. Secure the panel by applying the Philips screws.
Step 33. Mount the top cover on the cabinet, then secure it by tightening the Philips screws. Snap the rear panel on the cabinet. Secure the panel by applying the bolts.
Step 34. Reconnect the water supply lines to the appropriate ports at the back of the machine.
Step 35. Plug your appliance into the electrical outlet, then turn the water supply taps on. To see if your Zanussi washing machine is leaking, try running a wash cycle.
Note: Some of the steps above may be a bit different depending on the model of your washing machine.
Top Loaders
Replace the tub seal in your top loader Zanussi washing machine by following the steps below…
Step 1. Prevent any chances of electrocution by disconnecting your washing machine from the power outlet before starting this repair.
Step 2. Secure your washer’s lid by putting some tape on it. Using a putty knife, release the locking clips in the front corners of the top panel. Carefully lift the top panel, then support it.
Step 3. Loosen the bolts at the bottom of the front panel. Lift the panel upwards, then detach it from the cabinet. Set the front panel aside.
Step 4. Pry the dispenser cup and cover off the agitator, then set them aside. With a 1/2 inch socket wrench, loosen the bolt holding the agitator to the tub shaft. Lift the agitator out of the tub and set it aside.
Step 5. Release the pressure tube from the retainer on the tub cover. Use a flat-blade screwdriver to pry the tub cover off the assembly.
Step 6. With your 1/2 inch socket, take out the bolts securing the trunnion block to the tub shaft. Take the block out of the tub.
Step 7. Carefully lift the inner tub out of the cabinet and set it aside. Push the brass ring on the shaft downwards to release it from the gasket. Slide the ring and gasket off the shaft, then set them aside.
Step 8. Push in and downwards on the tub seal, then slide it off the transmission shaft. Discard the old tub seal, then prepare the new one for installation by unpacking it.
Step 9. Push the new seal onto the transmission shaft. Slide the brass ring and gasket onto the shaft. Push the gasket downwards to secure it to the ring.
Step 10. Carefully lower the inner tub onto the shaft. Put the trunnion block in place, then apply the 1/2 inch bolts to secure it.
Step 11. Lower the agitator into the tub, then secure it by applying the 1/2 inch bolt. Push the cap and cover onto the agitator.
Step 12. Snap the tub cover onto the assembly. Secure the pressure switch tube in the retainer on the tub cover.
Step 13. Carefully lift the front panel and snap it onto the cabinet. Use your Philips screwdriver to apply the bolts at the bottom.
Step 14. Lower the top panel and snap it onto the cabinet. Peel the tape off your washing machine’s lid.
Step 15. Plug your washing machine’s power cord into the outlet, then try running a wash cycle to see if your Zanussi washing machine is leaking from the bottom.
