If your Zanussi washing machine is not draining, you’ve come to the right place. In this in-depth guide, we’ll be listing the causes of this issue and providing easy-to-follow steps on how to fix them…
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Zanussi Washing Machine Is Not Draining — Solved
If your Zanussi washing machine is not draining, the following are causes to look for…
1. Blocked Pump Filters (Front Loaders Only).
Over time, dirt and debris from the machine can accumulate in the pump filter and clog the pump. If your Zanussi washing machine is not draining, this could be the issue. It is advised that you clean the filter once a month, in order to prevent blockage. Follow the steps below to clean the filter in your Zanussi washing machine…
Step 1. Ensure that your washing machine’s power cord is disconnected from the outlet before starting this repair, in order to prevent electrocution.
Step 2. Pry the lower front access panel open (use a flat-blade screwdriver if needed). Pull the emergency drain tube out.
Step 3. Place a small dish underneath the emergency drain tube. Pull the cap off the tube, then let any water stuck in the machine drain out.
Step 4. With all the water drained out, push the cap back onto the hose. Turn the pump filter knob next to the emergency drain tube.
Step 5. Pull the filter out of the housing (keep a rag nearby in case water spills). Take the filter to a sink, then clean out any dirt that may have accumulated in it.
Step 6. Once the filter is clean, push it back into the housing. Close the lower front access panel.
Step 7. Plug your washing machine’s power cord back into the outlet. Turn your machine on, then try running a wash cycle to ensure that the problem has been fixed.
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2. Damaged Drain Pump
If your Zanussi washing machine is not draining even after cleaning the filter, it indicates that the drain pump is damaged. Follow the steps below to replace this part…
Front Loaders
Replace a damaged drain pump in your front loader Zanussi washing machine by following the steps below…
Step 1. Disconnect your washing machine from the power outlet before starting this repair, in order to avoid electrocution.
Step 2. With someone helping you, move your washer forwards a bit to get more working space. Using a Philips screwdriver, take out the bolts at the back of the machine securing the top panel.
Step 3. Slide the top panel backwards a few inches, then lift it off the cabinet. Open your washing machine’s door.
Step 4. Using a flat-blade screwdriver or needle-nosed pliers, carefully pry off the retaining band around the door seal (ensure that you don’t damage the seal).
Step 5. Peel the door seal off the front panel. Tip your washing machine backwards carefully, then place a support underneath the front panel.
Step 6. Use your Philips screwdriver to loosen the bolts at the bottom of the front panel. Take the support out from underneath the machine, then lower your appliance.
Step 7. Pull the detergent tray out. Press the little tab in the tray to release it from the housing.
Step 8. Use your screwdriver to take out the bolts on the control panel next to the dispenser’s opening.
Step 9. Take out the bolts at the top of the front panel. Lift the entire front panel off the cabinet carefully. Detach the door switch and control panel wire harnesses to fully release the panel.
Step 10. Set the front panel aside. Detach the wire harness attached to the drain pump underneath the tub.
Step 11. Using pliers, squeeze the spring clamps holding the sump hose and outlet hose to the pump, then slide them out of place.
Step 12. Detach each hose from the pump (some water may leak, so ensure that you keep a rag nearby).
Step 13. Using a 5/16 inch socket wrench, loosen the bolts securing the pump assembly to the cabinet. Pull the drain pump out of the machine and set it aside.
Step 14. Prepare your new washing machine drain pump for installation by unpacking it.
Step 15. Snap the new drain pump into place in the cabinet. Secure the pump by applying the 5/16 inch bolt.
Step 16. Plug the wire harness into the new drain pump assembly. Connect each hose to its appropriate port on the pump, then secure them by sliding the retaining clamps into place.
Step 17. Carefully lift the front panel. Reconnect the door switch and control panel wires to the front panel.
Step 18. Remount the front panel on the cabinet. Use your Philips screwdriver to apply the bolts at the top of the front panel. Tighten the two screws next to the dispenser opening.
Step 19. Carefully tip your appliance backwards and have someone help you support it. Use your Philips screwdriver to tighten the bolts at the bottom.
Step 20. Take the support out from underneath the machine, then lower your appliance. Push the soap tray back into the housing.
Step 21. Open your washing machine’s door. Carefully refit the door boot seal around the front panel.
Step 22. Use a flat-blade screwdriver to help fit the retaining band around the door boot seal.
Step 23. Mount the top panel on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.
Step 24. Reconnect your washing machine to the power outlet. Try turning the appliance on and running a wash cycle to ensure that the issue has been fixed.
Top Loaders
To replace a damaged pump in your top loader Zanussi washing machine, follow the steps below…
Step 1. In order to avoid any chances of electrocution, it is advised that you disconnect your washing machine’s power cord from the outlet before starting this repair.
Step 2. Place some tape on your washing machine’s lid to help secure it. Insert a tool such as a putty knife underneath the front corners of the top panel (this will release the locking clips).
Step 3. Use a Philips screwdriver to take out the bolts at the bottom of the front panel. Lift the panel upwards, then detach it from the cabinet.
Step 4. Disconnect the wire harness from the drain pump underneath the tub. Using a pair of pliers, squeeze the spring clamps securing the inlet and outlet hoses to the pump, the move them out of place.
Step 5. Disconnect each hose from the drain pump (ensure that you keep a rag nearby to prevent leakage).
Step 6. Using your Philips screwdriver, loosen the bolts securing the drain pump to the bottom of the cabinet. Pull the pump assembly out of place and discard it.
Step 7. Prepare the new pump assembly for installation by unpacking it. Mount the new pump in the cabinet, then tighten the bolts using your Philips screwdriver.
Step 8. Plug the wire harness into the new pump assembly. Connect the two hoses to their corresponding ports on the new pump.
Step 9. Secure the new hoses to the pump by sliding the spring clamp into place with pliers.
Step 10. Lift the front panel, then carefully mount it on the cabinet. Secure the panel by applying the bolts at the bottom.
Step 11. Lower the top panel onto the cabinet, then snap it into place. Peel the tape off your washer’s lid.
Step 12. Plug your washer’s power cord into the outlet, then try running a wash cycle to ensure that the issue has been fixed.
