Are certain things in your GE washing machine not working? If so, you’ve come to the right place. This detailed guide will explain the most common causes of these issues and give you easy-to-follow steps on how to fix them. So, without further ado, let’s begin…
Table of Contents
GE Washing Machine Agitator Not Working — Solved
If the agitator of your GE washing machine isn’t working, you’ll need to replace it. Here’s how to do this…
Step 1. Avoid attempting any repairs on your washing machine until you turn off the water and power supply (this is in order to avoid electrocution or water leakage).
Step 2. Open the lid of your washing machine.
Step 3. Use a flat-blade screwdriver to pry the top of the agitator off.
Step 4. Lift the agitator up a bit and run a strap under the space. Pull firmly to release the agitator.
Step 5. Use a 7/16 inch socket wrench to take out the bolt holding the coupling to the washing machine (turn the wrench counterclockwise).
Step 6. Pull the coupling off the transmission shaft.
Step 7. Get your new agitator out of its pack (the coupling will be attached to it).
Step 8. Take the bolt from the old agitator and use the 7/16 inch socket wrench to insert the bolt into the hole in the new agitator assembly.
Step 9. Turn the agitator over and align it unto the transmission shaft.
Step 10. Use the 7/16 inch socket wrench to tighten the bolt (turn the wrench clockwise to secure).
Step 11. Snap the agitator cap in place on the new agitator assembly.
Step 12. Close the lid of your washing machine and turn on the water and power supply then make sure everything works normally by trying to run a wash cycle
GE Washing Machine Spin Cycle Not Working — Fixed
Here are the various things that could prevent your GE washing machine from going into the spin cycle…
1. Blocked Drain Pump Filter (For Front Loader Washing Machines Only)
Your washing machine won’t enter the spin cycle unless all the water has drained out. If the pump filter is blocked, water won’t flow out normally. Do the following to clean a clogged drain pump filter on your GE washing machine…
Step 1. Before attempting any repairs, ensure that you turn off your washing machine’s water and power supply in order to avoid water leakage and electrocution.
Step 2. Using a flat-blade screwdriver, pry out the little panel at the lower front section of your washing machine. Pull out the drain channel under the panel
Step 3. Place a container under the drain channel to catch any water that is stuck in the washing machine.
Step 4. To control the quantity of water being released, turn the knob inside the drain channel counterclockwise slowly and pull it out (this is the drain pump filter).
Step 5. Once all the water has drained out from your washing machine, take the drain pump filter to a sink and clean out any lint or debris that may have accumulated in it.
Step 6. Once you’ve cleaned the filter properly, put it back in place and turn it clockwise to secure.
Step 7. Flip the drain channel up and push the access panel back in place.
Step 8. Turn on your washing machine’s water and power supply then make sure everything is working properly by running a wash cycle.
2. Defective Drain Pump
Water won’t drain out of your washer if the drain pump is damaged. Here’s how to replace a defective drain pump in your GE washing machine…
Replacing A GE Top Loader Washing Machine Drain Pump
Here’s what you need to do to replace a defective drain pump assembly in your GE top loader washing machine…
Step 1. Always ensure that you turn off your washing machine’s water supply and unplug the power cord before attempting any repairs.
Step 2. Insert a putty knife under the main top panel of your washing machine to release the two clips holding the main front section of your washing machine.
Step 3. Detach the panel from the washing machine and set it aside.
Step 4. Disconnect the electrical connector from the drain pump.
Step 5. Use a pair of pliers to press the clamps on the tub-to-pump and outlet hose and slide the clamps out of place.
Step 6. Disconnect the two hoses from the drain pump assembly.
Step 7. Take out the mounting nut holding the drain pump assembly to the base of your washing machine.
Step 8. Pull the drain pump assembly out of the washing machine’s cabinet.
Step 9. Take out your new drain pump assembly from its packaging.
Step 10. Install the new drain pump assembly in your washing machine and secure it to the base of the washer by applying the mounting nuts.
Step 11. Connect the tub-to-pump and outlet hoses to their appropriate port on the new drain pump assembly and secure them by sliding the retaining clamps in place.
Step 12. Connect the electrical connector to the new drain pump assembly.
Step 13. Snap the main front panel of your washing machine back in place.
Step 14. Turn on your washing machine’s water and power supply then make sure everything works as it should by running a wash cycle.
Replacing A GE Front Loader Washing Machine Drain Pump
To replace the drain pump in your GE front loader washing machine, do the following…
Step 1. Make sure to turn off your washing machine’s water supply and unplug the power cord before attempting any repairs.
Step 2. Take out the three screws holding the lower front panel of your washing machine with a Philips screwdriver.
Step 3. Pull the panel out of the washing machine.
Step 4. Place a towel under the hoses connected to the drain pump to catch any water leaks.
Step 5. Use a pair of pliers to press the clamps holding the two hoses to the drain pump assembly and slide the clamps out of place..
Step 6. Detach the tub-to-pump hose and the outlet hose from the drain pump assembly.
Step 7. Reach inside the washing machine and disconnect the two electrical connectors attached to the drain pump assembly.
Step 8. Use your Philips screwdriver to take out the screws holding the drain pump assembly to the washing machine.
Step 9. Lift the drain pump out of your washing machine.
Step 10. Get your new drain pump assembly out of its pack.
Step 11. Install the new drain pump assembly inside your washing machine and apply the two Philips mounting screws to secure it to the base.
Step 12. Connect the two electrical connectors to their appropriate terminals on the new drain pump assembly.
Step 13. Connect the tub-to-pump and outlet hoses to their appropriate ports on the new drain pump assembly. Secure the hoses by sliding the retaining clamps in place.
Step 14. Put the lower front panel of your washing machine back on and apply three screws at the bottom to secure it.
Step 15. Turn on your washing machine’s water and power supply then make sure everything is working properly by running a wash cycle.
Note: Click here to learn how your washing machine drain pump works
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3. Worn Drum Bearing
The drum bearing helps the washing machine spin properly. If it gets worn out or damaged, your washer won’t spin. Here’s how to replace this part in your GE top loader washing machine…
Step 1. Make sure you do not carry out any repairs on your washing machine until you turn off the water supply and unplug the power cord. This prevents electrocution or water spillage.
Step 2. Disconnect the water inlet hoses from the ports at the back of your washing machine.
Step 3. Use a screwdriver to take out the screws at the back of the control panel.
Step 4. Slide the control panel sideways a bit to detach it from the main top of the washer.
Step 5. Detach the wires from the control panel and set it aside.
Step 6. Insert a putty knife under the main top panel of your washing machine to release the clips holding the front section of your washing machine.
Step 7. Pull the front panel off your washing machine and set it aside.
Step 8. Remove the screws at the front of your washing machine holding the top panel with a screwdriver.
Step 9. Slide the panel forward a bit and lift it up slightly.
Step 10. Reach under the top panel and use a pair of pliers to release the lid switch wire retainer from the cabinet.
Step 11. Open the lid of your washing machine.
Step 12. Reach under the tab and squeeze the tab on the lid switch to release it.
Step 13. Push the lid switch through the opening at the top. Turn the lid switch sideways and push it back through the opening.
Step 14. Take the main top panel off the washing machine completely.
Step 15. Use your screwdriver to take out the screws on the control panel bracket, trim, and rear panel.
Step 16. Use a pair of pliers to release the air pressure tube from the water pressure switch.
Step 17. Set the control panel bracket aside.
Step 18. Use your screwdriver to take out the screws holding the shock dampening straps to the tub cover and pull the straps off.
Step 19. Release the tabs at the bottom of the tub cover and pull the cover off the tub.
Step 20. Pull up the dispenser cap and rotate the cup counter-clockwise to take it out of the washer’s tub.
Step 22. Take out the agitator bolt using a 7/16 inch socket wrench (turn clockwise to take it out).
Step 23. Pull the agitator out of the washing machine.
Step 24. Pull the drive block and washer off the agitator shaft.
Step 25. Take out the tub nut using a 1-11/16 inch tub nut wrench (turn clockwise).
Step 26. Lift the inner tub off the drive shaft and set it aside.
Step 27. Using a flat-blade screwdriver, pry the split ring off the drive shaft and lift the washer nut out.
Step 28. Disconnect the mode shifter and motor wires from the drive motor (take note of the positioning of each wire).
Step 29. Use a screwdriver to take out the drive motor grounding wire.
Step 30. Use a pair of pliers to release the wires from the drive motor mounting bracket.
Step 31. Untwist the wires from the suspension rod.
Step 32. Use your screwdriver to release the screw holding the drain hose to the tub of your washing machine.
Step 33. Pull the hose off the tub (keep a rag nearby in case some water spills out).
Step 34. Use a pair of pliers to disconnect the air pressure tub from the side of the tub and detach it from the retainer.
Step 35. Lift the tub up slightly and release the four suspension rods from the base frame.
Step 36. Tilt the tub and motor assembly forward a bit and pull it out of the cabinet.
Step 37. Lay the tub on the ground and turn it upside down.
Step 38. Release the drive belt from the bottom of the tub.
Step 39. Take out the nut holding the drive pulley with a 3/4 socket wrench.
Step 40. Lift the pulley off and take out the hex bolts underneath.
Step 41. Take out the bolts holding the base frame to the outer tub with your socket wrench.
Step 42. Cut the zip-tie holding the overflow tube to the base frame.
Step 43. Lift the base frame assembly off the outer tub.
Step 44. Pull the mode shifter and shaft assembly out of the tub.
Step 45. Pull the nylon washer off and use a screwdriver to take out the screw holding the tub bearing.
Step 46. Pry the bearing out of the tub.
Step 47. Bring your new tub bearing out of its packaging.
Step 48. Push the new tub bearing into the opening at the bottom of the tub.
Step 49. Apply the screw to secure the new tub bearing to the outer tub.
Step 50. Put the nylon washer on the new tub bearing.
Step 51. Insert the shaft and mode shifter assembly through the opening at the bottom of the tub.
Step 52. Align the base frame with the mode shifter and outer tub.
Step 53. Reapply the base frame bolts with your socket wrench.
Step 54. Hold the tube to the base frame using a zip tie.
Step 55. Secure the mode shifter by applying the hex bolts.
Step 56. Put the drive pulley back on and reapply the nut with a socket wrench to secure it.
Step 57. Loop the drive belt back around the motor shaft and drive pulley.
Step 58. Put the tub and motor assembly back inside the cabinet (ensure that the motor is facing forward.
Step 59. Lift the outer tub up a bit and snap the four suspension rods back in place on the base frame.
Step 60. Reconnect the air pressure tube to the side of the tub and secure the tube to the suspension rod with the retaining wire.
Step 61. Connect the drain hose back to the bottom of the tub and reapply the screw to secure it.
Step 62. Wind the motor wires around the suspension rod and snap all the retainers in place.
Step 63. Reapply the screw to secure the grounding wire.
Step 64. Connect the mode shifter and motor wires to the drive motor.
Step 65. Put the washer nut and split ring back on the drive shaft.
Step 66. Put the inner tub back in place by aligning it on the drive shaft.
Step 67. Put the tub nut back in place and thread it counter-clockwise with the tub wrench to secure it.
Step 68. Put the washer and drive block back in place on the agitator shaft.
Step 69. Put the agitator back in place and apply the bolt to secure it.
Step 70. Put the soap dispenser cup back in place and turn it clockwise to secure it.
Step 71. Snap the tub cover back in place.
Step 72. Connect the shock dampening straps back to the tub cover and secure them by applying the screws.
Step 73. Put the control panel bracket back in place and apply the screws to secure it.
Step 74. Reconnect the air pressure tube to the water pressure switch.
Step 75. Put the control panel trim and rear panel back in place. Apply the screws to secure.
Step 76. Insert the lid switch through the hole in the main top panel and snap the switch in place.
Step 77. Snap the wire retainer into the frame.
Step 78. Push the main top panel back in position and apply the screws at the front to secure it.
Step 79. Snap the main front panel of your washing machine back in place.
Step 80. Reconnect the electrical connectors to the control board and push the board back in place. Secure the board by applying the screws at the back of your washing machine with a screwdriver.
Step 81. Connect the water inlet hoses back to the water inlet ports at the back of your washing machine.
Step 82. Turn on your washing machine’s water supply and plug the power cord then try running a wash cycle to make sure everything is working properly.
