GE Washing Machine Stuck [Problems & Solutions]

If you find your GE washing machine stuck in different cycles and you don’t know what to do, this guide is for you. We’ll be explaining the different causes of these issues and showing you how to fix them. So, without further ado, let’s get right to it…

GE Washing Machine Stuck In Drain Cycle — How To Fix

If your GE washing machine is stuck in the drain cycle, it indicates that something is preventing it from draining. Here are the most common causes of this problem…

1.Blocked Drain Pump Filter (Front Loader Washing Machines Only)

Do the following to clean a clogged drain pump filter on your GE washing machine…

Step 1. Before attempting any repairs, ensure that you turn off your washing machine’s water and power supply in order to avoid water leakage and electrocution.

Step 2. Using a flat-blade screwdriver, pry out the little panel at the lower front section of your washing machine. Pull out the drain channel under the panel

Step 3. Place a container under the drain channel to catch any water that is stuck in the washing machine.

Step 4. To control the quantity of water being released, turn the knob inside the drain channel counterclockwise slowly and pull it out (this is the drain pump filter).

Step 5. Once all the water has drained out from your washing machine, take the drain pump filter to a sink and clean out any lint or debris that may have accumulated in it.

Step 6. Once you’ve cleaned the filter properly, put it back in place and turn it clockwise to secure.

Step 7. Flip the drain channel up and push the access panel back in place.

Step 8. Turn on your washing machine’s water and power supply.

Step 9. Run a wash cycle to ensure that everything is working properly.

2.Damaged Drain Pump

Here’s how to replace a defective drain pump in your GE washing machine…

How To Replace A GE Top Loader Washing Machine Drain Pump

To replace the drain pump on your GE top loader washing machine, do the following…

Step 1. Always ensure that you turn off your washing machine’s water and power supply before attempting any repairs. This helps prevent water leakage and electrocution.

Step 2. Insert a putty knife under the main top panel of your washing machine to release the two clips holding the main front section of your washing machine.

Step 3. Detach the panel from the washing machine and set it aside.

Step 4. Disconnect the electrical connector from the drain pump assembly.

Step 5. Use a pair of pliers to press the clamps on the tub-to-pump and outlet hose and slide the clamps out of place.

Step 6. Disconnect the two hose from the drain pump assembly.

Step 7. Take out the mounting nut holding the drain pump assembly to the base of your washing machine.

Step 8. Pull the drain pump assembly out of the washing machine’s cabinet.

Step 9. Get your new drain pump assembly out of its pack.

Step 10. Install the drain pump assembly in your washing machine and secure it to the base of the washer by applying the mounting nuts.

Step 11. Connect the tub-to-pump and outlet hoses to their appropriate port on the new drain pump assembly and secure them by sliding the retaining clamps in place.

Step 12. Connect the electrical connector to the new drain pump assembly.

Step 13. Snap the main front panel of your washing machine back in place.

Step 14. Turn on your washing machine’s water and power supply and try running a wash cycle to make sure everything is working properly.

Replacing GE Front Loader Washing Machine Drain Pump

Do the following to replace the drain pump in your GE front loader washing machine.

Step 1. Never attempt any washing machine repairs without unplugging the power cord and turning off the water supply. This prevents electrocution and water leakage.

Step 2. Take out the three screws holding the lower front panel of your washing machine with a Philips screwdriver.

Step 3. Pull the panel out of the washing machine.

Step 4. Place a towel under the hoses connected to the drain pump to catch any water leaks.

Step 5. With a pair of pliers, press the clamps on the two hoses connected to the drain pump assembly and slide them out of place.

Step 6. Detach the tub-to-pump hose and the outlet hose from the drain pump assembly.

Step 7. Reach inside the washing machine and disconnect the two electrical connectors attached to the drain pump assembly.

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Step 8. Use your Philips screwdriver to take out the screws holding the drain pump assembly to the washing machine.

Step 9. Lift the drain pump out of your washing machine.

Step 10. Get your new drain pump assembly out of its pack.

Step 11. Install the new drain pump assembly inside your washing machine and apply the two Philips mounting screws to secure it to the base.

Step 12. Connect the two electrical connectors to their appropriate terminals on the new drain pump assembly.

Step 13. Connect the tub-to-pump and outlet hoses to their appropriate ports on the new drain pump assembly. Secure the hoses by sliding the retaining clamps in place.

Step 14. Put the lower front panel of your washing machine back on and apply three screws at the bottom to secure it.

Step 15. Turn on your washing machine’s water and power supply and try running a wash cycle to see if everything is working as it should.

Note: Click here to learn how the drain pump in your GE washing machine works.

Check out these other articles…

GE Washing Machine Flashing [Solutions]

GE Washing Machine Drum/Tub [Issues & Solutions]

GE Washing Machine Making Noise [Solutions]

GE Washing Machine Spinning [Issues & Solutions]

GE Washing Machine Overflowing [How To Fix]

GE Washing Machine Agitates/Won’t Agitate [Problems & Solutions]

GE Washing Machine Not Washing [How To Fix]

GE Washing Machine Stuck In Spin Cycle — Solved

Here are the things that could cause your GE washing machine to get stuck in a spin cycle…

1.Unbalanced Load

If your load in your washing machine is unbalanced, the machine will keep spinning in order to try to balance it. Do the following to fix an unbalanced load in your GE washing machine…

Step 1. Turn off your washing machine’s power supply.

Step 2. Open the door of your washing machine and inspect the quantity of clothes in the drum. Make sure that the drum has not been filled with clothes more than 3/4. If the drum is overloaded, your washing machine won’t be able to spin properly.

Step 3. Check to make sure your washing machine sits on an even, firm surface. If your washing machine is tilted at an angle, the weight of the clothes won’t be evenly distributed.

Step 4. Turn on your washing machine’s power supply and try running the spin cycle once more to check if the issue has been resolved.

2.Damaged Tub Bearing

To replace a damaged tub bearing in your GE washing machine, here’s what you need to do…

Step 1. Never attempt any repairs without turning off your washing machine’s water and power supply, first. This will help prevent water leakage and electrocution.

Step 2. Disconnect the water inlet hoses from the ports at the back of your washing machine.

Step 3. Use a screwdriver to take out the screws at the back of the control panel.

Step 4. Slide the control panel sideways a bit to detach it from the main top of the washer.

Step 5. Detach the wires from the control panel and set it aside.

Step 6. Insert a putty knife under the main top panel of your washing machine to release the clips holding the front section of your washing machine.

Step 7. Pull the front panel off your washing machine and set it aside.

Step 8. Remove the screws at the front of your washing machine holding the main top panel with a Philips screwdriver.

Step 9. Slide the panel forward a bit and lift it up slightly.

Step 10. Reach under the top panel and use a pair of pliers to release the lid switch wire retainer from the cabinet.

Step 11. Open the lid of your washing machine.

Step 12. Reach under the tab and squeeze the tab on the lid switch to release it.

Step 13. Push the lid switch through the opening at the top. Turn the lid switch sideways and push it back through the opening.

Step 14. Take the main top panel off the washing machine completely.

Step 15. Use your screwdriver to take out the screws on the control panel bracket, trim, and rear panel.

Step 16. Use a pair of pliers to release the air pressure tube from the water pressure switch.

Step 17. Set the control panel bracket aside.

Step 18. Use your screwdriver to take out the screws holding the shock dampening straps to the tub cover and pull the straps off.

Step 19. Release the tabs at the bottom side of the tub cover and pull the cover off the tub.

Step 20. Pull up the dispenser cap and rotate the cup counter-clockwise to take it out of the washing machine’s tub.

Step 22. Take out the agitator bolt using a 7/16 inch socket wrench (turn clockwise to take the bolt out).

Step 23. Pull the agitator out of the washing machine.

Step 24. Pull the drive block and washer off the agitator shaft.

Step 25. Take out the tub nut using a 1-11/16 inch tub nut wrench (turn clockwise).

Step 26. Lift the inner tub off the drive shaft and set it aside.

Step 27. Using a flat-blade screwdriver, pry the split ring off the drive shaft and lift the washer nut out.

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Step 28. Disconnect the mode shifter and motor wires from the drive motor (take note of the positioning of each wire).

Step 29. Use a screwdriver to take out the drive motor grounding wire.

Step 30. Use a pair of pliers to release the wires from the drive motor mounting bracket.

Step 31. Untwist the wires from the suspension rod.

Step 32. Use your screwdriver to release the screw holding the drain hose to the tub of your washing machine.

Step 33. Pull the hose off the tub (expect some water to leak out.

Step 34. Use a pair of pliers to disconnect the air pressure tub from the side of the tub and detach it from the retainer.

Step 35. Lift the tub up slightly and release the four suspension rods from the base frame.

Step 36. Tilt the tub and motor assembly forward a bit and pull it out of the cabinet.

Step 37. Lay the tub on the ground and turn it upside down.

Step 38. Release the drive belt from the bottom of the tub.

Step 39. Take out the nut holding the drive pulley with a 3/4 socket wrench.

Step 40. Lift the pulley off and take out the hex bolts underneath.

Step 41. Use your socket wrench to take out the bolts holding the base frame to the outer tub.

Step 42. Cut the zip-tie holding the overflow tube to the base frame.

Step 43. Lift the base frame assembly off the outer tub.

Step 44. Pull the mode shifter and shaft assembly out of the washing machine’s tub.

Step 45. Pull the nylon washer off and use a screwdriver to take out the screw holding the tub bearing.

Step 46. Pry the bearing out of the tub.

Step 47. Get your new tub bearing out of its pack.

Step 48. Push the new tub bearing into the opening at the bottom of the tub.

Step 49. Apply the screw to secure the new tub bearing to the outer tub.

Step 50. Put the nylon washer on the new tub bearing.

Step 51. Insert the shaft and mode shifter assembly through the opening at the bottom of the tub.

Step 52. Align the base frame with the mode shifter and outer tub.

Step 53. Use your socket wrench to reapply the base frame bolts.

Step 54. Use a zip-tie to secure the overflow tube to the base frame.

Step 55. Secure the mode shifter by applying the hex bolts.

Step 56. Put the drive pulley back on and reapply the nut with a socket wrench to secure it.

Step 57. Loop the drive belt back around the motor shaft and drive pulley.

Step 58. Put the tub and motor assembly back inside the cabinet (ensure that the motor is facing forward.

Step 59. Lift the outer tub up a bit and snap the four suspension rods back in place on the base frame.

Step 60. Reconnect the air pressure tube to the side of the tub and secure the tube to the suspension rod with the retaining wire.

Step 61. Connect the drain hose back to the bottom of the tub and reapply the screw to secure it.

Step 62. Wind the motor wires around the suspension rod and snap all the retainers in place.

Step 63. Reapply the screw to secure the grounding wire.

Step 64. Connect the mode shifter and motor wires to the drive motor.

Step 65. Put the washer nut and split ring back on the drive shaft.

Step 66. Put the inner tub back in place by aligning it on the drive shaft.

Step 67. Put the tub nut back in place and thread it counter-clockwise to secure it.

Step 68. Put the washer and drive block back in place on the agitator shaft.

Step 69. Put the agitator back in place and apply the bolt to secure it.

Step 70. Put the soap dispenser cup back in place and turn it clockwise to secure it.

Step 71. Snap the tub cover back in place.

Step 72. Connect the shock dampening straps back to the tub cover and secure them by applying the screws.

Step 73. Put the control panel bracket back in place and apply the screws to secure it.

Step 74. Reconnect the air pressure tube to the water pressure switch.

Step 75. Put the control panel trim and rear panel back in place. Apply the screws to secure.

Step 76. Insert the lid switch through the hole in the main top panel and snap the switch in place.

Step 77. Snap the wire retainer into the frame.

Step 78. Push the main top panel back in position and apply the screws at the front to secure it.

Step 79. Snap the main front panel of your washing machine back in place.

Step 80. Reconnect the electrical connectors to the control board and push the board back in place. Apply the screws at the back to secure.

Step 81. Connect the water inlet hoses back to the water inlet ports at the back of your washing machine.

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Step 82. Turn on your washing machine’s power and water supply then try running a wash cycle to ensure that everything is working as it should.

GE Washing Machine Stuck In Fill Cycle — Quick Fix

If your GE washing machine stays stuck in a fill cycle, check for the following faults…

1.Water Inlet Filters Are Blocked

To clean a blocked water inlet filter in your GE washing machine, here’s what you need to do.

Step 1. Avoid electrocution and water leakage by turning off your washing machine’s water and power supply before attempting any repairs.

Step 2. Go to the back of your washing machine.

Step 3. Disconnect the water inlet hoses from the back of your washing machine.

Step 4. You will find little mesh filters inside the water inlet ports at the back of the washing machine. Use a pair of pliers to pull the mesh filters out.

Step 5. Take the filters to a sink and thoroughly rinse out any lint or debris that may be clogging them.

Step 6. Once the filter is clean, put it back in place inside the water inlet port.

Step 7. Connect the water inlet hose to the back of your washing machine.

Step 8. Turn on your washing machine’s water and power supply and try running a wash cycle to make sure everything is working as it should.

2.Water Inlet Valve Is Damaged

If the issue wasn’t resolved after cleaning the water inlet filters, you’ll need to replace your washing machine’s water inlet valve. Here’s how to do this…

Replacing GE Front Loader Washing Machine Water Inlet Valve

Here’s how to replace a defective water inlet valve in your GE front loader washing machine…

Step 1. Before attempting any repairs, always ensure that you turn off your washing machine’s water and power supply in order to avoid water leakage and electrocution.

Step 2. Go to the back of your washing machine and disconnect the water inlet hoses (be prepared for some water to leak out).

Step 3. Remove the screws at the back of your washing machine holding the top panel with a Philips screwdriver.

Step 4. Slide the top panel back a few inches and lift it off your washing machine.

Step 5. Disconnect the solenoid wires connected to the water inlet valve inside the washing machine’s cabinet (ensure that you take note of the positioning of each wire).

Step 6. Use a pair of pliers to press the clamp holding the hose to the water inlet valve and slide it out of place.

Step 7. Disconnect the hose from the water inlet valve assembly.

Step 8. Use your Philips screwdriver to take out the two mounting screws at the back of your washing machine holding the water inlet valve.

Step 9. Pull the water inlet valve assembly out of the washing machine.

Step 10. Get your new water inlet valve assembly out of its pack.

Step 11. Install the new water inlet valve assembly in your washing machine and apply the two screws at the back to secure it.

Step 12. Connect the hose to the new water inlet valve assembly and slide the retaining clamp in place to secure it.

Step 13. Connect each solenoid wire to its appropriate terminal on the new water inlet valve assembly.

Step 14. Connect the water inlet hoses to their appropriate ports on the new water inlet valve assembly (in order to avoid water leakage, make sure the connection is properly secured).

Step 15. Slide the top panel of your washing machine back on and apply the Philips screws at the back to secure it.

Step 16. Turn on your washing machine’s water and power supply and try running a wash cycle to ensure that everything is working as it should.

Replacing GE Top Loader Washing Machine Water Inlet Valve

To replace the water inlet valve in your GE top loader washing machine, here’s what you need to do…

Step 1. Turn off your washing machine’s water and power supply before attempting any repairs to avoid electrocution and water damage.

Step 2. Go to the back of your washing machine and disconnect the water inlet hoses (get ready for some water to spill out).

Step 3. Take out the screws at the back of the control panel.

Step 4. Slide the control panel sideways and detach it from your washing machine.

Step 5. The water inlet valve will be mounted on the control panel bracket. Disconnect the solenoid wires from the valve.

Step 6. Use a pair of pliers to press the clamp on the hose connected to the water inlet valve and slide it out of place.

Step 7. Remove the mounting screws holding the water inlet valve to the washing machine with a Philips screwdriver.

Step 8. Pull the old water inlet valve assembly out of your washing machine.

Step 9. Get your new water inlet valve out of its pack.

Step 10. Install the new water inlet valve in your washing machine and apply the three mounting screws to secure it.

Step 11. Connect the hose to the new water inlet valve and secure it by sliding the retaining clamp in place.

Step 12. Connect the each solenoid wire to its appropriate terminal on the new water inlet valve.

Step 13. Put the control panel back on and secure it by applying the screws at the back.

Step 14. Connect the water inlet hoses back to the ports at the back of your washing machine.

Step 15. Turn on your washing machine’s water and power supply and try running a wash cycle to make sure everything is working as it should.

Note: Click here for more GE washing machine fill issues.