Is your GE washing machine not washing? If so, this guide is for you. We’ll be discussing the various causes of this issue and giving you easy-to-follow steps on how to fix them. So, without wasting any more time, let’s get right to it…
Table of Contents
GE Washing Machine Not Washing — Solution
Here are the things that could cause your GE washing machine not to wash your clothes…
1. Door Isn’t Properly Locked
Your washing machine won’t begin the wash cycle unless the door is properly locked. If your washer’s door isn’t locking, you’ll need to replace the lock assembly. Here’s how to do this…
Replacing The Door Lock Of A GE Front Loader Washing Machine
Here’s what you need to do in order to replace the door lock of your GE front loader washing machine…
Step 1. Avoid doing any repairs on your washing machine before turning of the power and water supply (this is to prevent water leakage and electrocution).
Step 2. Open the door of your washing machine.
Step 3. Wedge a flat-blade screwdriver under the retaining band around the door boot seal and work your way around until you can take the whole band off.
Step 4. Push the door boot seal aside away from the door lock.
Step 5. Use a Philips screwdriver to remove the three screws holding the door lock assembly to the washing machine.
Step 6. Reach inside the washer behind the door opening and disconnect the two wire harnesses connected to the door lock assembly.
Step 7. Pull the old door lock assembly out of your washing machine and set it aside.
Step 8. Get your new door lock assembly out of its pack.
Step 9. Connect the two electrical connectors to the new door lock assembly and install the new lock in the washing machine.
Step 10. To secure the new door lock assembly to the washing machine, apply the three Philips screws.
Step 11. Fit the door boot seal back around the door opening.
Step 12. Fit the retaining band back around the door opening (you’ll probably need a flat-blade screwdriver to do this since it’s a tight fitting).
Step 13. Close the door of your washing machine.
Step 14. Turn on your washing machine’s water and power supply then check to see if everything is functioning properly by running a wash cycle.
Replacing The Door Lock Of A Top Loader GE Washing Machine
To replace the door lock in your GE top loader washing machine, here are the steps to take…
Step 1. Always ensure that you properly turn off your washing machine’s water and power supply before attempting any repairs (this is to avoid electrocution and water leakage).
Step 2. Take out the screws at the back of your washing machine holding the control panel to the main top assembly with a screwdriver.
Step 3. Slide the control panel sideways and detach it from the main top.
Step 4. Disconnect the wires from the control board and set the board aside.
Step 5. Insert a putty knife under the main top panel of your washing machine to release the two clips holding the main front section.
Step 6. Detach the front panel from your washing machine and set it aside.
Step 7. Take out the two screws holding the top panel at the front section of your washing machine with your screwdriver.
Step 8. Pull the top panel forward a bit and lift it up slightly.
Step 9. Reach under the top panel with a pair of pliers and release the lid switch wire retainer from the cabinet.
Step 10. Open the lid of your washing machine.
Step 11. Reach under the top panel and press the tab on the lid switch to release it.
Step 12. Push the lid switch through the opening on the top panel.
Step 13. Turn the switch sideways and push it back through the opening.
Step 14. Take the front panel off the washing machine and set it aside.
Step 15. Cut the lid switch wires as close to the lid switch as possible and set the old lid switch aside.
Step 16. Get your new lid switch out of its pack.
Step 17. Trim the wires of the new lid switch to an appropriate length and trim off about a quarter inch of insulation from the old lid and new lid switch wires.
Step 18. Splice each wire to its corresponding counter-part and secure them using wire nuts.
Step 19. Put the wire retainer back in the frame.
Step 20. Push the new lid switch through the hole in the main top panel and snap it in place.
Step 21. Push the main top panel back in place and apply the screws at the front to secure.
Step 22. Snap the main front panel of your washing machine back in place.
Step 23. Connect the wires back to the control board and position the board on the main top. Apply the screws at the back to secure.
Step 24. Turn on your washing machine’s water and power supply and then try running a wash cycle to ensure that everything works normally.
Check out these other articles…
GE Washing Machine Flashing [Solutions]
GE Washing Machine Stuck [Problems & Solutions]
GE Washing Machine Door [Issues & Solutions]
GE Washing Machine Leaking [Issues & Solutions]
GE Washing Machine Spinning [Issues & Solutions]
GE Washing Machine Overflowing [How To Fix]
GE Washing Machine Agitates/Won’t Agitate [Problems & Solutions]
2. Faulty Control Board
Here’s how to replace the control board of your GE washing machine…
How To Replace GE Front Loader Washing Machine Control Board
Do the following to replace the control board of your GE front loader washing machine…
Step 1. Make sure to turn off your washing machine’s power and water supply in order to avoid water leakage or electrical damage.
Step 2. Take out the screws at the back of your washing machine holding the control panel with a Philips screwdriver.
Step 3. Slide the top panel backwards a bit and pull off the trim at the front of the top panel.
Step 4. Lift the panel up and set it aside.
Step 5. Pull out the soap dispenser of your washer and press the little lever inside the dispenser drawer to free it from the washing machine. Set the soap drawer aside.
Step 6. Use your Philips screwdriver to take out the screw next to the dispenser drawer housing on the control panel.
Step 7. Take out the four screws across the back of the console with a Philips screwdriver.
Step 8. Gently release the locking tabs at the top of the control panel.
Step 9. Reach behind the panel and release the tabs at the bottom of the panel.
Step 10. Disconnect each of the electrical connectors attached to the control board (take note of where each wire goes).
Step 11. Pull the control panel assembly off the washing machine.
Step 12. Set the control board assembly on the ground and use a Philips screwdriver to take out the screws holding it.
Step 13. Use a flat-blade screwdriver to release the three locking tabs securing the control board.
Step 14. Detach the control board off the control panel assembly.
Step 15. Use a flat-blade screwdriver to release the buttons from the control board.
Step 16. Get your new control board out of its pack.
Step 17. Snap all the buttons from the old control board in place on the new board.
Step 18. Put the new control board in place on the control panel assembly and apply the Philips screws to secure it.
Step 19. Plug each electrical connector to its appropriate terminal on the new control board.
Step 20. Snap the control panel back in place and apply the screw beside the detergent drawer housing to secure it.
Step 21. Push the detergent drawer back in place.
Step 22. Use your screwdriver to apply the screws at the back of the control panel.
Step 23. Put the top panel back on top of your washing machine and snap the trim piece back in place. Apply the screws on the trim piece to secure it.
Step 24. Push the top panel forward in place and apply the screws on the panel to secure it.
Step 25. Turn on your washing machine’s water and power supply then try running a wash cycle to ensure that everything is functioning properly.
Replacing The Control Board In A GE Top Loader Washing Machine
Here’s how to replace the control board in your GE top loader washing machine…
Step 1. Avoid electrocution or water leakage by turning off your washing machine’s water and power supply before attempting any repairs.
Step 2. Run some wire or string around all the knobs on the control panel and pull them off.
Step 3. Use your screwdriver to take out the screws at the back of the washing machine holding the rear of the control panel.
Step 4. Slide the control panel assembly sideways and disconnect it from the main top.
Step 5. Disconnect all the electrical connectors from the control board.
Step 6. Take out the bracket and mounting screws holding the control board and switches.
Step 7. Pull the control board and switches out of the control panel assembly and set them aside.
Step 8. Get your new control board and switch assembly out of its pack.
Step 9. Transfer the jumper plug from the old control board to the new one.
Step 10. Put the new control board and switch assembly in the control panel and secure with the bracket and mounting screws.
Step 11. Connect each electrical connector to its appropriate terminal on the new control board.
Step 12. Snap the control panel assembly back in place and apply the screws at the back of the washing machine to secure it.
Step 13. Push the control knobs back in place on the control panel.
Step 14. Turn on your washing machine’s power and water supply and try running a wash cycle to make sure everything is functioning properly.
3. Damaged Start Capacitor
Here’s how to replace a damaged start capacitor in your GE top loader washing machine…
Step 1. Do not attempt to fix your washing machine without turning off the water and power supply first. This helps prevent water leakage and electrocution.
Step 2. Insert a putty knife under the main top panel of your washing machine to release the clips holding the front panel of your washing machine.
Step 3. Detach the main front panel from your washing machine and set it aside.
Step 4. The start capacitor is mounted on the side of the washer’s cabinet. Disconnect the two electrical connectors from the capacitor.
Step 5. Cut the zip ties holding the capacitor to the cabinet frame and set the capacitor aside.
Step 6. Get your new start capacitor out of its pack.
Step 7. Mount the new start capacitor on the cabinet frame and secure by passing zip ties through the two holes on the cabinet.
Step 8. Tape the start capacitor wires to the new capacitor and connect the wires to the capacitor.
Step 9. Snap the main front panel of your washing machine back in place.
Step 10. Turn on your washing machine’s power and water supply and try running a wash cycle to ensure that everything is working properly.
Note: Click here to learn more about your washing machine’s start capacitor.
