If your Candy washing machine draining function is giving you issues, you’ve come to the right place. This guide will give you easy-to-follow steps on how to fix these problems. So, without wasting any more time, let’s get right to it…
Candy Washing Machine Not Draining — Solved
If your Candy washing machine isn’t draining properly, here are the things you should check for…
1. Drain Pump Filter Is Blocked
Here’s what you’ll need to do if the drain pump filter in your washing machine is clogged…
Step 1. Turn off your washing machine’s water supply and unplug the power cord. Place a towel on the ground in front of your washing machine.
Step 2. Flip open the panel at the lower left side of the front of your washing machine. If your washing machine has one, pull out the little hose beside the knob under the panel. Place a container under the hose and pull the hose’s cap off. Let any water that may be stuck in your washing machine drain out.
Step 3. Once all the water has drained out of the hose, put the cap back on and push the hose back in place. If your washing machine doesn’t have a hose, place the container under the knob.
Step 4. Turn the knob beside the hose to pull it out (this is the drain pump filter). Take the filter to a sink and rinse out any lint or debris that may have accumulated in it. Clean out the drain pump filter housing of anything that may be blocking it.
Step 5. Once you’ve cleaned the filter, put it back in place and turn it to secure. Flip the access panel back up, then turn on the water supply supply and plug in the power cord. Make sure everything is working properly by running a wash cycle.
2. Clogged Tub-To-Pump Hose
Here’s how to check the tub-to-pump hose in your Candy washing machine…
Step 1. Unplug your washing machine’s power cord and turn off the water supply before attempting any repairs in order to prevent electrocution and water leakage.
Step 2. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to keep a rag nearby in case water spills out). Carefully tilt your washing machine backwards and lay it on the floor.
Step 3. Carefully press the hose that connects the tub to the drain pump to see if there is a foreign object clogging it. If you do feel something, use a pair of pliers to press the clamp on the end of the hose connected to the pump and slide the clamp out of place.
Step 4. Disconnect the hose from the drain pump assembly and use a screwdriver to clean out any debris that may be blocking it. Once the hose is clean, connect it back to the drain pump and slide the retaining clamp back in place.
Step 5. Lift the washing machine upright and connect the water inlet hoses to the inlet ports at the back of your washing machine (ensure that the connections are properly secured in order to avoid water leakage).
Step 6. Plug your washing machine back to its power source and turn on the water supply, then make sure everything is working properly by running a wash cycle.
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3. Damaged Drain Pump
Do the following to replace a damaged drain pump in your candy washing machine…
Step 1. Turn off your washing machine’s water supply, and unplug the power cord before attempting any repairs in order to prevent any chances of water leakage and electrocution.
Step 2. Disconnect the two water inlet hoses from the inlet ports located at the rear of your washing machine (ensure that you have a rag nearby, as some water could spill out of the hoses).
Step 3. Carefully tilt your washing machine backwards and lay it on the floor. The drain pump assembly will be mounted at the bottom of your washer. In some cases, there may be a metal sheet underneath your machine. All you need to do is take out the screws holding the panel.
Step 4. Use a pair of pliers to press and slide the metal clamps on the two hoses connected to the drain pump assembly out of place. Disconnect the hoses from the drain pump (keep a rag handy in case water spills out).
Step 5. Take out the mounting screws holding the drain pump assembly to your washing machine’s frame and disconnect the electrical connectors. Pull the drain pump assembly out of your washing machine and set it aside.
Step 6. Take your new drain pump assembly out of its packaging and install it in your machine by applying the mounting screws. Connect the electrical connectors to their corresponding terminals on the new drain pump assembly.
Step 7. Connect the tub-to-pump hose and outlet hose to the new drain pump assembly and secure them by sliding the retaining clamps in place.
Step 8. Lift your washing machine upright and connect the water inlet hoses back to the water inlet ports (make sure you secure the connections properly in order to prevent water leaks).
Step 9. Plug your washing machine back to its power source and turn the water supply back on. Make sure the issue has been fixed by running a wash cycle.