If your Whirlpool washing machine spinning cycle is giving you problems, you problems, you’ve come to the right place; this guide will explain the causes of these issues and give you steps on how to fix them…
Table of Contents
Whirlpool Washing Machine Spinning Out Of Control — How To Fix
Is your Whirlpool washing machine spinning out of control? Look for the following problems…
1. Machine Isn’t Leveled
If your Whirlpool washing machine is spinning out of control, the first thing you should do is ensure that the machine is leveled.
Your washing machine should sit on an even, firm surface. Try rocking the washing machine backwards and forwards a bit to see if it moves around a lot.
If the machine rocks about, it indicates that the legs aren’t properly balanced. To fix this issue, carefully tip the machine backwards and support it. Use an adjustable wrench to increase or decrease the height of the legs as needed.
Set the washer back onto its feet, then use a spirit level to ensure that the machine is properly balanced.
2. Failed Shock Absorbers (Front Loaders Only)
If your Whirlpool washing machine is spinning out of control, another common problem is a damaged shock absorber.
If a shock absorber can be extended or retracted with no resistance, it is damaged. You’ll also need to replace it if you notice any cracks. Here are the steps you’ll need to take to replace damaged shock absorbers in your Whirlpool front loader washing machine…
Front Shock Absorber
Take the following steps to replace the front shock absorber in your Whirlpool front loader washing machine…
Step 1. In order to prevent electrical damage, unplug your washing machine from the outlet before starting this procedure.
Step 2. Remove the three bolts holding the top panel to the cabinet using a 1/4 inch nut-driver. Lift the cover off the cabinet and set it aside.
Step 3. Slide the soap tray out of the housing, then press the tab to completely release it from the dispenser.
Step 4. Using a t-20 Torx screwdriver, loosen the bolts next to the dispenser opening. Loosen the bolts holding the control panel to the front of the cabinet using a 1/4 inch nut-driver.
Step 5. Pry the control panel off the front of the machine, then set it on top of the cabinet. Open the door of your washer.
Step 6. Use a pair of needle-nosed pliers to pry the retaining wire off the door boot seal (make sure not to accidentally puncture the seal). Peel the door boot seal off the panel.
Step 7. With your Torx screwdriver, remove the bolts securing the door lock to the front of the cabinet. Carefully tip the machine backwards and place a support underneath.
Step 8. Use a 1/4 inch socket to take out the four bolts at the bottom of the front panel. Take the support out from underneath the machine and set the washer on its feet.
Step 9. Remove the upper front panel mounting bolts using a 5/16 inch socket wrench. Pull the front panel upwards and lift it off the cabinet.
Step 10. Squeeze the upper mount of the shock absorber you want to replace using pliers. Rotate the mount counter-clockwise to release it from the bottom of the tub.
Step 11. Pull the shock absorber off the mount at the bottom of the tub. With your pliers, squeeze the lower mount and rotate it to release the shock absorber from the cabinet.
Step 12. Take the shock absorber out of the machine, then discard it. Prepare your new shock absorber for installation by removing it from its packaging.
Step 13. Push the lower mount into the slot on the cabinet, then rotate it to secure. Push the upper mount of the new shock absorber into the tub, then secure it by rotating it clockwise.
Step 14. Lift the front panel and remount it onto the cabinet. With your 5/16 inch socket wrench, tighten the bolts at the top of the front panel.
Step 15. Tip the washing machine backwards carefully and support it. With a 1/4 inch socket, tighten the four nuts at the bottom of the panel.
Step 16. Set your washing machine back onto its feet. Snap the control panel onto the cabinet, then use your Torx screwdriver to apply all the nuts. Slide the detergent tray into the dispenser.
Step 17. Open the door of the machine and push the door lock into place. Secure the door lock by applying the nuts with your Torx screwdriver.
Step 18. Fit the door boot seal around the front panel. Using needle-nosed pliers, fit the metal wire around the door gasket.
Step 19. Snap the top cover onto the cabinet, then apply the nuts at the back to secure it. Plug the washer back into the outlet, then ensure that the issue has been fixed by running a spin cycle.
Rear Shock Absorber
Here are the steps you’ll need to take to change a damaged rear shock absorber in your Whirlpool front loader washing machine…
Step 1. Disconnect your washer’s water supply faucets and unplug the power cord from the outlet before starting this procedure in order to prevent electrocution and water leaks.
Step 2. Use a flat-blade screwdriver to pry out the four plastic covers in the rear panel. Loosen all the bolts holding the rear panel to the cabinet. Lift the panel off the machine and set it aside.
Step 3. Use a pair of pliers to squeeze the upper mounting pin of the shock absorber you want to replace. Rotate the mount counter-clockwise and pull it out of the mount. Repeat this process with the lower mount.
Step 4. Pull the shock absorber out of the cabinet and discard it. Prepare your new washing machine shock absorber for installation by taking it out of its packaging.
Step 5. Push the lower mount of the new shock absorber into the opening at the bottom of the tub. Rotate the lower pin to secure the shock. Repeat this procedure with the upper mount.
Step 6. Mount the rear access panel back onto the cabinet, then tighten the bolts to secure it. Snap the four plastic caps into the rear panel.
Step 7. Plug your washing machine back into the electrical outlet, then turn the water supply faucets back on. To ensure that the issue has been fixed, try running a spin cycle.
3. Damaged Suspension Springs (Top Loaders)
Take the following steps to replace the suspension spring assembly in your top loader Whirlpool washing machine…
Step 1. Ensure that your washing machine is unplugged from the outlet and the water faucets are turned off before starting this procedure in order to prevent electrocution and water leaks.
Step 2. Spread a towel underneath the two water supply hoses. Using pliers, unscrew the COLD and HOT water inlet hoses from the ports at the back of your washing machine.
Step 3. Using your pliers, squeeze the clamp on the drain hose at the back of the washer, then slide it out of place. Pull the drain hose off your machine (some water may leak out, so ensure that you keep a rag nearby).
Step 4. Place some tape on the lid of your washer to help secure it. Use your 1/4 inch socket to take out the bolt holding the tube and wiring guard to the back of the machine.
Step 5. Using your nut-driver, loosen all the screws holding the top panel to the cabinet. Lift the top panel assembly and support it using a lanyard, or by setting it against a wall.
Step 6. Lift one of the rear suspension rods, then rotate the ball support and take it off the rod. Lower the rod out of the opening on the cabinet, then hook it back on to support the tub. Repeat this procedure with the second rear suspension spring.
Step 7. Lift the front suspension rods and take the ball supports off. Lower the rods through the opening on the cabinet, but don’t hook them back on.
Step 8. Take out the bushings off all four suspension rods from the mounts on the cabinet. Lower the top panel and snap it back into place. Use your 1/4 inch socket to apply the nuts at the back.
Step 9. Tip your washing machine backwards carefully and set it on the floor (if needed, get someone to assist you).
Step 10. Slide the upper suspension rods out of the mounts on the tub, then set them aside. Unhook the lower suspension rods from the cabinet, then slide them out of the tub mounts.
Step 11. Discard the old suspension rod assembly, then take the new one out of its packaging.
Step 12. Slide the new four suspension rods through the openings at the bottom of the tub. Hook the lower suspension springs onto the support brace.
Step 13. Carefully lift your washing machine back onto its feet. Use your 1/4 inch socket to loosen the bolts holding the top panel. Lift the top panel and support it.
Step 14. Snap the four new bushings into the slots on the cabinet. Lift each of the four suspension rods through the opening on the cabinet. Attach the ball supports to the new suspension rods, then rotate them to secure.
Step 15. Carefully lower each rod. Snap the top panel back onto the cabinet, then apply the bolts at the back using your nut-driver.
Step 16. Peel the tape off the lid of your machine. Put the tube and wire harness guard back onto the rear panel, then secure it by applying the nut.
Step 17. Reconnect the water supply hoses to the ports at the back of your washing machine (ensure that the hoses are secured properly in order to prevent water leaks).
Step 18. Attach the drain hose to the port at the back of the washer, then slide the retaining clamp into place to secure it.
Step 19. Turn your washing machine’s water supply faucets back on, then plug the power cord into the outlet. To ensure that the issues has been fixed, try running a spin cycle.
4. Failed Bearings
The bearings are mounted in the rear half of the outer tub. These bearings help ensure that the inner drum spins freely and smoothly.
Open the door of your washer and try rotating the inner drum by hand. If you notice that the drum shakes excessively, it indicates that the bearings have gone bad and need to be replaced. Read this article to learn how to do this.
5. Damaged Splutch Assembly (Top Loaders)
Follow the steps below to learn how to replace a damaged splutch assembly in your Whirlpool top loader washing machine…
Step 1. Prevent electrical damage and water leaks by unplugging your washer from the outlet and turning the water faucets off before starting this procedure.
Step 2. To help secure the lid of your washer, put some tape on it. Loosen the water supply hoses from the inlet ports at the back of the machine (some water may spill out, so it is advised that you keep a rag nearby).
Step 3. Pull the drain hose out off your home drain. Get someone to help you tip the machine forwards carefully, then set it on the floor.
Step 4. Remove the bolts holding the belt guard to the bottom of the tub using a 5/16 inch socket. Carefully take the drive belt off the pulley wheels.
Step 5. Loosen the nut holding the transmission pulley using a 13mm socket wrench. Squeeze the tabs on the splutch housing and pull it off the shaft.
Step 6. Slide the basket drive gear and spring off the transmission plate, then set them aside. Take your new splutch assembly out of its packaging.
Step 7. Place the new spring and basket drive gear on the transmission shaft. Hook the new cam ring onto the actuator’s pin. Snap the new splutch housing onto the assembly.
Step 8. Mount the new pulley wheel on the transmission plate, then secure it by applying the bolt with your 13mm socket wrench.
Step 9. Loop the drive belt around the motor shaft and pulley wheel (ensure that the grooved side is turned inwards).
Step 10. Place the belt guard on the assembly, then use your 5/16 inch nut-driver to apply the bolts.
Step 11. Get someone to help you lift the washing machine back onto its feet, then peel the tape off the lid.
Step 12. Reinsert the drain hose into the standpipe. Attach the COLD and HOT water inlet hoses to the ports at the back of your washing machine.
Step 13. Reconnect the power cord to the outlet, then turn the water faucets back on. To ensure that the issue has been fixed, try running a spin cycle.
Check out these other articles…
How To Move A Washing Machine [Detailed Guide]
Whirlpool Washing Machine Error Codes [How To Fix]
Whirlpool Washing Machine Not Spinning [How To Fix]
Whirlpool Washing Machine Flashing/Blinking [Solutions]
Whirlpool Washing Machine Belt [How To, Issues & Solutions]
How To Replace A Whirlpool Washing Machine Door Seal [Detailed Guide]
Whirlpool Washing Machine Spinning Off Balance — Solution
Is your Whirlpool washing machine spinning off balance? Here are the issues to look for…
1. Damaged Balance Ring (Top Loaders)
Replace a damaged balance ring in your top loader whirlpool washing machine with the following steps…
Step 1. Check to ensure that your washing machine is unplugged from the outlet before starting this repair in order to prevent electrocution.
Step 2. Go to the back of the machine and loosen the screws holding the control panel to the cabinet. Lift the control panel assembly and let it hang over the rear panel.
Step 3. Unplug the lid switch wire harness from the top panel. With a flat-blade screwdriver, pry out the two spring clips holding the cabinet to the rear panel.
Step 4. Carefully pull the cabinet off the machine and set it aside. Pry the tub cover off the tub assembly (if needed, use a flat-blade screwdriver).
Step 5. Use your flat-blade screwdriver to release the tabs holding the balance ring between the inner tub and outer tub. Pull the balance ring out and discard it.
Step 6. Prepare your new washer balance ring for installation by removing it from its packaging. Push the new balance ring into place on the tub, then rotate it clockwise to lock it in.
Step 7. Lift the cabinet and mount it back on the machine. Use your flat-blade screwdriver to push the two retaining clips back into the cabinet.
Step 8. Reconnect the lid switch wire connector. Lower the control panel and snap it back into the cabinet. Apply the bolts at the back to secure the control panel.
Step 9. Reconnect your washing machine’s power cord to the outlet, then try running a cycle to see if the issue has been fixed.
2. Damaged Suspension Springs
To replace damaged suspension springs in your Whirlpool washing machine, here are the steps you’ll need to take…
Front Loaders
Take the following steps to replace damaged suspension springs in your front loader Whirlpool washing machine…
Step 1. Prevent any chances of electrical damage by unplugging your washing machine’s power cord from the outlet before starting this repair.
Step 2. Use a 1/4 inch socket to remove the three bolts at the back of the machine securing the top cover. Pull the top backwards about an inch or so, then lift it off the cabinet.
Step 3. Pull the vent hose off the port at the left side of the tub. Support the left side off the tub using a ratchet strap.
Step 4. Lift the left suspension spring, then take the bushing off. Unhook the suspension spring from the cabinet mount and tub.
Step 5. Take your new suspension springs out of their packaging. Hook one of the springs onto the tub mount and cabinet mount, then push the new bushing into place.
Step 6. Unhook the ratchet strap from the left side of the tub and transfer it to the right. Unhook the right suspension spring and replace it with the new one.
Step 7. Reattach the vent hose to the port at the top of the drum. Place the top panel on the cabinet, then apply the screws at the back with your 1/4 inch socket wrench.
Step 8. Reconnect your washer to the electrical outlet, then try running a spin cycle to ensure that everything works properly.
Washer/Dryer Combo
Follow the steps below to replace a damaged suspension spring in your Whirlpool washer/dryer combo machine…
Step 1. Disconnect your washing machine’s power cord from the outlet before starting this procedure in order to prevent electrical damage.
Step 2. Use a Philips screwdriver to take out the screws holding the lower dryer access panel. Take the panel off the cabinet and set it aside.
Step 3. Pull out the rear access panel retaining clips. Use a 1/4 inch socket wrench to remove the four bolts holding the two rear access panels. Take the panels off the machine.
Step 4. Use a flat-blade screwdriver to pry out the two retaining clips holding the top panel to the cabinet. Pull the top panel assembly forwards, then lift it off the machine.
Step 5. Using a 5/16 inch nut-driver, loosen the screw holding the support bar to the front panel. Move the bar out of place.
Step 6. Use the nut-driver to take out the bolts holding the front panel to the cabinet. Lift the front panel.
Step 7. Loosen the bolts holding the tub base to the frame using a 9/16 inch socket wrench. Unplug the wire harness from the motor assembly.
Step 8. Disconnect the wire connectors attached to the capacitor near the motor. Release the wire retainer attached to the transmission plate (use needle-nosed pliers if needed).
Step 9. Release the air pressure tube from the retainer at the side of the tub. Release the clamp holding the drain hose to the coupler using a pair of pliers. Pull the drain hose off the port.
Step 10. With the help of another person, slide the tub assembly out of the cabinet. If still intact, use pliers to unhook the counter-balance spring from the support frame.
Step 11. Discard the old spring, then remove the new one from its packaging. Attach the short end of the new spring to the tub bracket.
Step 12. Using pliers, attach the longer end of the new spring onto the base frame. With someone else helping you, carefully move your washing machine back into the cabinet.
Step 13. Attach the drain hose to the port on the cabinet, then secure it with the spring clamp. Snap the air pressure tube back into the retainer at the side of the tub.
Step 14. Plug the wire harness back into the terminal on the motor assembly. Plug the electrical connectors into the capacitor.
Step 15. Snap the retainer back into place on the transmission plate. Ensure that the tub assembly base is properly positioned on the cabinet support rails. Apply the bolts to secure the cabinet to the frame using your 9/16 inch socket wrench.
Step 16. Lift the front panel and snap it back onto the cabinet. Use your 5/16 inch socket wrench to apply the front panel bolts.
Step 17. Move the support bar back into place, then secure it by applying the bolt with your nut-driver.
Step 18. Push the top panel back onto the cabinet. Use your flat-blade screwdriver to snap the two spring clips into place.
Step 19. Push the rear access panels back in place, then apply the four bolts with your 1/4 inch socket wrench. Put the rear access panel clips into place.
Step 20. Mount the main access panel at the bottom of the dryer compartment, then use your Philips screwdriver to apply the screws.
Step 21. Reconnect your washing machine to the electrical outlet, then run a spin cycle to ensure that everything works properly.
3. Broken Spider Support Arm (Front Loaders)
The spider arm is mounted at the back of the inner tub; it helps ensure that the drum spins evenly. If you notice a lot of shaking and noise during spin cycles, it indicates that the spider arm is broken. In order to fix this issue, the spider arm assembly will need to be replaced. Here are the steps you’ll need to take to replace this part…
Tools Needed:
- Hammer
- Large and Small Flat-blade Screwdrivers
- Pliers
- 7mm, 13mm, and 24mm Socket Wrenches
- Torx-10, Torx-20, and Torx-25 Screwdrivers
Step 1. In order to prevent any chances of water leakage and electrocution, turn off the water supply faucets and disconnect the power cord from the outlet before starting this repair.
Step 2. Loosen the screws at the back of the machine holding the top panel to the cabinet using your Torx-20 screwdriver.
Step 3. Pull the top panel backwards and lift it off the cabinet. Using the same Torx screwdriver, loosen the bolts holding the rear access panel to the cabinet. Lift the panel upwards and take it off the cabinet.
Step 4. Loosen the bolts holding the support braces to the cabinet using your Torx-20 screwdriver. Slide the soap tray out of the dispenser, then press the button inside to release it completely.
Step 5. Use the Torx-20 screwdriver to loosen the nut next to the dispenser opening. Pry the tabs off the right side of the control panel.
Step 6. Open the door of your washing machine. Insert a small flat-blade screwdriver into the slot at the bottom of the control panel. Lift the panel off the cabinet.
Step 7. Disconnect the control panel’s wire harness from the terminal on the main control board. Release the control board wires from the retainers.
Step 8. Wedge a flat-blade screwdriver underneath the metal wire around the retaining band, then work your way around until the wire comes off. Peel the door boot seal off the front panel.
Step 9. Using the Torx -20 screwdriver, loosen the bolts holding the door lock to the front panel. Use the same Torx screwdriver to take out the three nuts at the bottom of the lower front access panel.
Step 10. Pry the lower access panel off the front of the machine and set it aside. Take out the bolts at the top and bottom of the main front panel using your Torx-20 screwdriver. Carefully pull the front assembly off the cabinet and set it aside.
Step 11. Pry the inlet and window washer tubes off the ports at the top of the door boot seal. Remove the bolts holding the top frame brace to the cabinet.
Step 12. Lift the top frame brace, then release the window washer tube from the retainer. Set the frame brace aside.
Step 13. Pull out the dispenser hose attached to the port at the top of the machine. Loosen the retaining clamp holding the door gasket to the drum using a 7mm socket wrench.
Step 14. Peel the boot seal off the front of the drum, then set it aside. With a 13mm socket, take out the nuts holding the two counter-weights to the front of the tub. Carefully lift each weight off the machine.
Step 15. Go to the back of the tub, then carefully take the drive belt off the motor pulley and drive pulley.
Step 16. Loosen the bolt holding the pulley wheel to the back of the tub using your 24mm socket wrench (you can jam the pulley wheel with a hammer to make this easier).
Step 17. Take the pulley wheel off the tub and set it aside. Use your Torx-25 screwdriver to loosen the nut holding the grounding wire near the bearing hub.
Step 18. Disconnect the second grounding wire from the motor assembly. Loosen the bolts holding the motor assembly to the bottom of the tub using a 13mm socket wrench.
Step 19. Take out the nuts holding the rear counter-weight using your 13mm socket. Carefully lift the weight off the machine and set it aside.
Step 20. In order to catch any water leaks, spread a towel on the floor underneath the tub assembly.
Step 21. Use a Torx-10 screwdriver to loosen the bolt holding the pressure tube assembly to the back of the tub.
Step 22. Pull the green wires out of the retainers at the back of the machine (ensure that you take note of how the wires are routed).
Step 23. Turn the pump filter knob and let any water stuck in it drain out (make sure to keep a rag to clean any leaks).
Step 24. With pliers, squeeze the clamp holding the sump hose to the bottom of the tub. Slide the clamp out of place, then pull the hose off the tub.
Step 25. Use your pliers to release the spring clamp holding the second outlet hose to the right side of the tub. Pull the hose off the machine.
Step 26. Grab one of the shock absorbers, then rotate the upper mount counter-clockwise about 90 degrees. Pull the shock absorber off the tub. Repeat this process with the other shock absorbers.
Step 27. Pull the temperature sensor wires from the retainers on the tub assembly. Unplug the wire connector attached to the sensor.
Step 28. Use a flat-blade screwdriver to pry the wire harness retaining bracket off the side of the cabinet. Carefully lift the two suspension springs and unhook them from the cabinet (get someone to help you if needed).
Step 29. Guide the tub out of the cabinet and unhook the two suspension springs from the mount. Turn the tub assembly over and set it face-down on the floor.
Step 30. Pry out each of the retaining clips holding the two halves of the tub together (ensure that you note where each clip goes).
Step 31. Turn the tub over, then lift the front half of the outer tub off the assembly. Lift the inner drum out of the outer drum, then set it on the floor upside-down.
Step 32. Use your Torx screwdriver to loosen the six bolts holding the spider support arm to the bottom of the inner tub. Lift the broken spider arm off and discard it.
Step 33. Prepare your new washing machine spider support arm for installation by removing it from its packaging. Mount the new spider arm on the inner tub, then secure it by applying the six screws with your Torx screwdriver.
Step 34. Set the front half of the outer tub face-down on the floor. Lower the inner tub onto the front half of the outer.
Step 35. Lower the rear half of the outer tub onto the assembly. Use a hammer to knock each of the tub retaining clips into place.
Step 36. Set the tub assembly upright, then attach the two suspension springs to the mounts.
Step 37. Guide the tub assembly back into the cabinet. Lift each of the two suspension springs and hook them onto the cabinet.
Step 38. Push each of the shock absorbers into the mounts at the bottom of the tub assembly, then rotate them clockwise to secure.
Step 39. Mount the two counter-weights onto the front of the tub, then apply the bolts with your 13mm socket.
Step 40. Install the rear counter-weight on the drum, then use your 13mm socket wrench to apply the nuts.
Step 41. Attach the two outlet hoses to the bottom and rear of the tub. Secure the hoses by sliding the retaining clamps into place.
Step 42. Carefully lift the drive motor and mount it at the bottom of the tub assembly. Secure the drive motor by applying the nuts using a 13mm socket wrench.
Step 43. Plug the grounding wire into the terminal on the drive motor. Use your screwdriver to apply the second grounding wire bolt near the bearing hub.
Step 44. Push the air pressure tub assembly back into place at the back of the tub, then secure it by applying the screws.
Step 45. Mount the drive pulley on the shaft at the back of the tub, then apply the bolt using your 24mm socket wrench.
Step 46. With the grooved side turned inwards, loop the drive belt back around the motor pulley and drive pulley.
Step 47. Mount the two rear braces onto the cabinet, then apply the screws with your Torx-20 screwdriver. Snap the rear panel back on, then secure it by applying the nuts.
Step 48. Go to the front of the machine and fit the door gasket around the drum’s opening. Fit the inner retaining band around the door gasket, then tighten the bolt with your 7mm socket wrench.
Step 49. Move the detergent dispenser back into place, then push the dispenser hose into the port at the top of the drum.
Step 50. Snap the wire harness bracket back into the slots at the side of the cabinet. Attach the inlet tube to the port at the top of the door gasket.
Step 51. Push the window washer tube into the top frame brace retainer. Snap the top frame brace on the cabinet, then apply the bolts using your Torx screwdriver.
Step 52. Reattach the window washer tube to the port on the door gasket. Plug the wire harness back into the temperature sensor at the bottom of the tub.
Step 53. Remount the front panel onto the cabinet, then apply the bolts at the bottom and top of the panel using your Torx-20 screwdriver.
Step 54. Push the door lock back into place, then apply the screws with your Torx screwdriver.
Step 55. Fit the door boot seal around the front panel. Use a flat-blade screwdriver to fit the retaining wire around the gasket.
Step 56. Mount the lower access panel on the cabinet, then tighten the three screws at the bottom with your Torx screwdriver.
Step 57. Pass the control panel’s wires through the opening at the front of the cabinet. Secure the control panel’s wires in the retainers, then plug the connector into the main control board.
Step 58. Use your Torx-20 screwdriver to apply the nut next to the dispenser opening. Place the top panel on the cabinet, then apply the bolts at the back using your nut-driver.
Step 59. Plug your washing machine back into the electrical outlet, then turn the water supply faucets back on. To ensure that the problem has been fixed, try running a spin cycle.
Whirlpool Washing Machine Stuck On Spin Cycle — Solved
If your Whirlpool washing machine is stuck on a spin cycle, it is most likely due to a damaged shift actuator. Here are the steps you’ll need to take to replace this part…
Step 1. In order to prevent any chances of electrocution, make sure to unplug your washing machine’s power cord from the outlet before starting this procedure.
Step 2. Turn off the water supply faucets in order to prevent water leaks. Use your pliers to unscrew the water supply hoses from the back of the machine (make sure to keep a rag nearby).
Step 3. With your pliers, release the clamp holding the drain hose to the port at the back of the cabinet. Pull the drain hose off your machine.
Step 4. Place some tape on your washing machine’s lid to help secure it. With someone assisting you, tip the washing machine backwards carefully and set it on the floor.
Step 5. Use a 5/16 inch socket wrench to take out the bolts holding the belt guard to the bottom of the machine.
Step 6. Unplug the wire harness attached to the shift actuator. Using a Philips screwdriver, loosen the bolts holding the shift actuator to the transmission plate.
Step 7. Discard the old actuator and take the new one out of its packaging. Mount the new shift actuator on the transmission plate, then use your Philips screwdriver to apply the screws.
Step 8. Plug the wire connector into the new shift actuator. Reposition the belt guard on the transmission assembly, then apply the screws to secure it.
Step 9. Carefully lift the machine and set it upright. Peel the tape off the lid and reconnect the water supply hoses to the inlet ports.
Step 10. Attach the drain hose to the port at the back of the machine, then slide the spring clamp into place to secure it.
Step 11. Turn the HOT and COLD water faucets back on, and plug your washer into the power outlet. Try running a spin cycle to make sure the problem has been fixed.
Note: This is only applicable to top loaders.