Is your Zanussi washing machine stuck on a cycle, or does it have a stuck part? If so, you’ve come to the right place. This detailed guide explains the causes of these issue and provides steps to fix them…
Table of Contents
Zanussi Washing Machine Stuck Filter — How To Fix
Your Zanussi washing machine stuck filter is most likely the result of an obstruction in the drain pump. Follow the steps below to fix this issue…
Step 1. Disconnect your washing machine from the power outlet before starting this repair in order to prevent any chances of electrocution.
Step 2. Pull the soap tray out, then press the little tab inside to release it from the housing. Use your Philips screwdriver to loosen the two screws on the control panel next to the dispense opening.
Step 3. With someone assisting you, tip the machine backwards and support it (get someone to help you if needed). Use your Philips screwdriver to take out the nuts at the bottom of the front panel.
Step 4. Set your washing machine onto its feet. Use your Philips screwdriver to take out the nuts at the top of the front panel. Lift the panel off the cabinet, then disconnect the door switch wire harness.
Step 5. Wedge a flat-blade screwdriver underneath the retaining wire around the door boot seal. Work the screwdriver around until the wire pops off.
Step 6. Peel the door seal off the lip off the front panel. Using needle-nosed pliers if needed, disconnect the wire harness from the drain pump.
Step 7. Using pliers, squeeze the clamps holding the sump hose and outlet hoses to the pump, then slide them out of place. Detach the hoses from the pump (keep a rag nearby in case water spills).
Step 8. Using a 5/16 inch socket wrench, loosen the nuts holding the drain pump to the cabinet. Pull the pump out of the machine.
Step 9. Push needle-nosed pliers into the ports on the pump, then pull out any pieces of debris clogging the pump. Once the pump is clear, try turning the pump filter knob to see if it is free.
Step 10. Once the filter is free, install the pump in the cabinet, then secure it by applying the 5/16 inch bolts.
Step 11. Plug the wire harness into the drain pump. Reconnect the sump hose and outlet hose to the pump, then use your pliers to move the clamps into place.
Step 12. Lift the front panel, then plug the wire harness into the door switch on the front panel.
Step 13. Snap the front panel onto the cabinet, then use your Philips screwdriver to apply the bolts at the top.
Step 14. Tip your washing machine backwards carefully, then use your screwdriver to apply the nuts at the bottom of the front panel.
Step 15. Set your washing machine back onto its feet. Open your washing machine’s door. Fit the door boot seal around the front panel.
Step 16. With your flat-blade screwdriver, fit the retaining band around the door boot seal.
Step 17. Mount the top panel on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.
Step 18. Plug your washing machine into the electrical outlet, then try running a wash cycle to ensure that the issue has been fixed.
Zanussi Washing Machine Stuck On Rinse Cycle — Solved
Your Zanussi washing machine stuck on a rinse cycle is the result of the appliance not filling. The most common cause of this issue is a damaged water inlet valve. Follow the steps below to test this part…
Front Loaders
Test the water inlet valve in your front loader Zanussi washing machine by following the steps below…
Step 1. In order to avoid electrocution and leakage, make sure to disconnect your washing machine from the power outlet, then turn the water taps off before starting this repair.
Step 2. Disconnect the COLD and HOT water supply hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby in case water spills).
Step 3. Using a Philips screwdriver, loosen the bolts at the back of the cabinet holding the top panel to the cabinet. Pull the panel backwards and lift it off the cabinet.
Step 4. Use your screwdriver to take out the nuts holding the vibration block to the top of the cabinet. Lift the block off and set it aside.
Step 5. Disconnect the power cord wire harness and grounding wire. Release the power cord’s wire retainer from the support bar on top of the rear panel.
Step 6. Loosen the nuts holding the support rail to the rear panel. Lift the rail off and set it aside.
Step 7. With your Philips screwdriver, take out the bolts holding the retainer to the drain hose. Pull the retainer off and set it aside.
Step 8. Take out the nuts securing the rear access panel to the washer. Lift the panel off carefully, then support it on the side of the cabinet.
Step 9. Detach the wires connected to the water inlet valve assembly (ensure that you take note of where each plug goes).
Step 10. With your Philips screwdriver, loosen the bolts securing the inlet valve assembly to the dispenser. Pull the inlet valve off.
Step 11. Get a digital multimeter, the turn the control knob to the lowest setting for ohms of resistance.
Step 12. Push the probes of the meter into each of the inlet valve’s terminals. For a working connection, the meter should give a reading between 600 and 1600 ohms. If the reading is much lower or higher than these numbers, the valve is damaged and needs to be replaced.
Step 13. Once you’ve gotten your new washing machine water inlet valve, mount it on the dispenser, then apply the nuts using your Philips screwdriver.
Step 14. Plug each wire connector into its appropriate terminal on the inlet valve assembly.
Step 15. Lift the rear access panel, then snap it onto the cabinet. Using your Philips screwdriver, apply the nuts to secure the panel.
Step 16. Slide the retainer onto the drain hose, then apply the bolt to secure it. Place the support rail on top of the rear panel, then apply the nuts to secure it.
Step 17. Plug the power cord grounding wire and wire harness back in. Snap the wire retainer into the slot on the support rail.
Step 18. Mount the vibration block on the machine. Secure the block by applying the Philips screws.
Step 19. Place the cover on the cabinet, then push it into place. Apply the nuts at the back of the machine to secure the top panel.
Step 20. Reconnect the HOT and COLD water hoses to their corresponding ports (ensure that each hose is properly attached, so water doesn’t spill).
Step 21. Plug your washing machine into the power outlet, then turn the water taps back on. Try turning the appliance on to see if your Zanussi washing machine stuck cycle has been fixed.
Top Loaders
Follow the steps below to test the inlet valve assembly in your Zanussi top loader washing machine…
Step 1. Prevent any chances of electrocution and leakage by shutting the water taps and disconnecting the power cord from the outlet.
Step 2. Disconnect the COLD and HOT water supply hoses from the ports at the back of the cabinet (some water may spill, so ensure that you keep a rag nearby).
Step 3. Put some tape on the lid of your washer to secure it. Insert a tool such as a putty knife underneath the top panel to release the locking clips. Lift the panel, then support it.
Step 4. Reach into the cabinet behind the drum, then disconnect the wires attached to the inlet valve assembly (note where each plug goes).
Step 5. Go to the back of the machine, then use your Philips screwdriver to take out the nuts securing the inlet valve. Pull the valve assembly out of the cabinet.
Step 6. Get a digital multimeter, then turn the control knob to the lowest setting for ohms of resistance.
Step 7. Push the meter’s probes into the inlet valve terminals. A working valve should give a reading between 600 and 1600 ohms. If the readings are significantly lower or higher than these numbers, the valve is damaged and should be replaced.
Step 8. Once you’ve replaced the valve assembly, install it in the cabinet, then apply the bolts to secure it.
Step 9. Plug each wire connector into it’s appropriate terminal on the valve. Lower the top panel, then snap it into place.
Step 10. Peel the tape off the lid of your washing machine. Go to the back of the appliance, then reconnect the HOT and COLD water supply hoses to the corresponding ports.
Step 11. Plug your washing machine into the electrical outlet, then turn the water faucets on. Try turning the washer on ensure that your Zanussi washing machine stuck cycle has been fixed.
Dryers (Inlet Mist Valve)
To test the inlet mist valve in your Zanussi dryer, follow the steps below…
Step 1. Ensure that you disconnect your appliance from the electrical outlet and shut the water valve before starting this repair, in order to prevent damage.
Step 2. Go to the back of the cabinet, then use a Philips screwdriver to loosen the bolts holding the top panel. Pull the panel backwards a few inches, then lift it off.
Step 3. Use your screwdriver to take out the bolts holding the support bracket to the top of the rear panel. Lift the bracket off and set it aside.
Step 4. Using a pair of pliers if needed, disconnect the water inlet hose from the port at the back of the cabinet (keep a rag nearby to clean leaks).
Step 5. Loosen the bolts holding the lower rear access panel. Lift the panel off and set it aside. Note the positioning of the power cord wires on the terminal block.
Step 6. Loosen the nuts holding each of the power cord wires to the block. Take out the bolts holding the rear access panel to the cabinet. Lift the panel off carefully, then support it against the side of the cabinet.
Step 7. Unplug the wire harness from the inlet valve on the rear bulkhead. Using a flat-blade screwdriver if needed, pry the outlet tube off the valve.
Step 8. With your Philips screwdriver, loosen the bolts securing the valve to the rear bulkhead. Pull the valve out of the machine.
Step 9. Get a digital multimeter, then turn the dial to the lowest setting for ohms of resistance.
Step 10. Push the probes of the meter into the terminals on the valve assembly. For a working connection, the meter, should give a reading between 600 and 1600 ohms.
Step 11. If the meter’s readings where much lower or higher than the numbers above, the part is damaged and needs to be replaced.
Step 12. Once you’ve gotten your new valve assembly, mount it on the rear bulkhead, then apply the Philips screws. Connect the outlet tube to the new inlet valve.
Step 13. Plug the wire harness into the new valve assembly. Lift the rear panel and carefully snap it onto the cabinet. Secure the panel by tightening the Philips screws.
Step 14. Attach each of the power cord wires to the appropriate points on the terminal block. Secure the wires by applying the Philips screws.
Step 15. Snap the lower access panel onto the cabinet, then apply the bolts. Place the upper support rail on the rear panel, then apply the Philips screws to secure it.
Step 16. Mount the top cover on the cabinet. Secure the cover by tightening the bolts. Reconnect the inlet hose to the port at the back of the dryer.
Step 17. Plug your appliance into the electrical outlet, then try running a cycle to ensure that it works properly.
Note: If your washing machine isn’t filling with water, read this article for detailed solutions: Zanussi Washing Machine Is Not Filling.
Zanussi Washing Machine Stuck On Drain — Solutions
If your Zanussi washing machine is stuck on drain, the first thing to do is check the pump filter (front loaders only). Once you are sure that the filter is clean, the next thing to do is test the drain pump using a multimeter. Follow the steps below to do this…
Front Loaders
Test the pump assembly in your front loader Zanussi washing machine by following the steps below…
Step 1. In order to prevent any chances of electrical damage, ensure that your appliance is disconnected from the power outlet before starting this repair.
Step 2. Go to the back of your washing machine. Loosen the bolts holding the top panel using a Philips screwdriver. Pull the panel backwards about an inch or so, then carefully lift it off.
Step 3. Go to the front of the appliance and pull the soap tray out. Press the little tab inside the soap drawer to release it from the dispenser housing.
Step 4. Use your screwdriver to take out the bolts next to the dispenser’s opening on the control panel.
Step 5. Take out the bolts at the top of the control panel. Pry the panel off the cabinet carefully, then disconnect the wire harness.
Step 6. Open your washer’s door. Wedge a flat-blade screwdriver under the retaining band around the door seal (ensure that you don’t damage the seal).
Step 7. Work the screwdriver around carefully until the wire pops off. Pry the door seal off the lip of the front panel.
Step 8. Get someone to help you tip the machine backwards a bit and support it. Using your Philips screwdriver, loosen the bolts at the bottom of the front panel.
Step 9. Carefully lower the appliance onto its feet. Loosen the nuts at the top of the front panel.
Step 10. Lift the front panel off the cabinet carefully, then disconnect the door lock wire harness.
Step 11. Detach the wire harness connected to the drain pump (use needle-nosed pliers if needed).
Step 12. Use pliers to squeeze the spring clamps holding the outlet hose and sump hose to the pump, then move the clamps out of place.
Step 13. Disconnect each hose from the pump assembly (ensure that you keep a rag nearby to clean any leaks).
Step 14. Loosen the nuts securing the pump assembly to the cabinet using a 5/16 inch nut-driver. Pull the drain pump out of the cabinet.
Step 15. Get a digital multimeter, then turn the control knob to the ohms setting. Place the probes of the meter in the terminals of the pump.
Step 16. For a working drain pump, you should get a reading of roughly 20 ohms. If the reading is much lower or higher than this, the pump is damaged and should be replaced.
Step 17. Once you’ve gotten your new pump, install it in the cabinet, then apply the nuts to secure. Plug the wire harness into the new drain pump.
Step 18. Connect the hoses to the appropriate ports on the drain pump, then move the retaining clamp into place using pliers.
Step 19. Carefully lift the main front panel. Plug the door switch wire harness into the front panel. Snap the panel onto the front of the machine.
Step 20. Use your Philips screwdriver to tighten the nuts at the top of the front panel. With someone assisting you, tip your machine backwards a bit and support it.
Step 21. Apply the nuts at the bottom of the front panel. Carefully set the machine back onto its feet.
Step 22. Open your washing machine’s door. Refit the door seal around the lip of the front panel. Refit the retaining band around the door boot seal (use a flat-blade screwdriver or needle-nosed pliers).
Step 23. Plug the wire harness back into the control panel. Snap the control panel onto the mounting bracket, then use your screwdriver to apply the bolts at the top.
Step 24. Tighten the two nuts next to the dispenser’s opening. Push the soap drawer back into the housing.
Step 25. Mount the top cover on the cabinet, then push it forwards. Secure the panel by applying the Philips screws.
Step 26. Plug your appliance back into the electrical outlet. Try turning the appliance on to ensure that the Zanussi washing machine stuck cycle has been fixed.
Top Loaders
Follow the steps below to test the pump assembly in your Zanussi top loader washing machine…
Step 1. It is advised that you disconnect your washing machine from the power outlet before starting this procedure, in order to prevent electrocution.
Step 2. Use a Philips screwdriver to take out the nuts at the bottom of the front panel. Pull the panel downwards a bit, then lift it off the machine.
Step 3. Squeeze the clamps holding the two hoses to the drain pump, then move them out of place. Detach each hose from the pump (ensure that you have a towel nearby to clean leaks).
Step 4. Unplug the wire harness from the drain pump assembly. Take out the nuts securing the drain pump, using a 5/16 inch nut-driver. Carefully pull the pump out of the machine.
Step 5. Get a digital multimeter, then turn the dial to the ohms setting. Push the meter’s probes into the pump terminals.
Step 6. For a working pump, the meter should give a reading of about 20 ohms. If the reading is much higher or lower than this, it indicates that the pump is damaged and needs to be replaced.
Step 7. Once you have acquired a new pump (if needed), install it in the cabinet, then apply the bolts to secure it.
Step 8. Plug the wire connector into the pump assembly. Connect each hose to its appropriate port on the pump, then move the spring clamps into place.
Step 9. Snap the front panel onto the cabinet, then use your Philips screwdriver to apply the bolts at the bottom.
Step 10. Plug your appliance into the power outlet. Ensure that the problem has been fixed by running a wash cycle.
Zanussi Washing Machine Stuck Door — Quick Fix
Front loader washing machines unlock by themselves about 3 minutes after wash cycle is completed. If your washing machine’s door is stuck, you’ll need to force the catch open manually.
Run some string or fishing line around the door frame. Pull the two ends of the string together firmly, away from the door handle (this should force the door latch open).
