If your AEG washing machine is leaking from the bottom, it could lead to a lot of other issues. If your machine has this issue, you’ve come to the right place. This detailed guide provides steps on how to fix this issue…
Table of Contents
AEG Washing Machine Is Leaking From The Bottom — Solutions
If your AEG washing machine is leaking from the bottom, the following are problems to look for…
1. AEG Washing Machine Is Leaking From The Bottom — Damaged Sump Hose
If your AEG washing machine is leaking from the bottom, the first thing you should do is ensure that the sump hose is in good condition. Follow the steps below to do this…
Step 1. Unplug your washing machine from the power outlet before starting this repair in order to avoid electrocution.
Step 2. From the back of the cabinet, use a Philips screwdriver to loosen the nuts holding the top cover. Pull the cover backwards about an inch or so, then lift it off.
Step 3. Go to the front of the machine, the slide the soap tray out. Release the tray from the housing by pressing the little tab inside.
Step 4. Using your screwdriver take out the bolts next to the dispenser’s opening on the control panel. Loosen the screws securing the top of the control panel. Pry the panel off the mounting bracket, then disconnect the user interface wire connector.
Step 5. Get someone to help you tip the machine backwards a bit and support it. Using your Philips screwdriver, take out the bolts at the bottom of the front panel.
Step 6. Lower the machine onto the floor. Open your washing machine’s door. Carefully pry out the retaining wire holding the door seal to the lip of the front panel (use needle-nosed pliers or a flat-blade screwdriver to do this.
Step 7. Peel the door seal off the lip of the front panel. Loosen the nuts at the top of the front panel. Lift the entire front panel off the cabinet. Unplug the door lock wire connector on the other side of the front panel.
Step 8. Place some rags underneath the tub to catch any leaks. Use a pair of pliers to squeeze the retaining clamp securing the sump hose to the pump, then slide it out of place. Detach the hose from the pump.
Step 9. Release the retaining clamp securing the other end of the hose to the bottom of the tub. Detach the third end of the hose connected to the air chamber. Pull the hose out of the cabinet.
Step 10. Carefully inspect the hose for puncture marks or other signs of damage. If the hose is damaged in any way, replace it as soon as possible.
Step 11. Once you are sure that the hose is in good condition, reinstall it in the cabinet. Reconnect each end to its appropriate port on the pump, tub, and air chamber. Secure the connections by moving the retaining clamps into place.
Step 12. Lift the front panel, then plug the door switch wire connector in. Mount the panel onto the cabinet, then use your Philips screwdriver to apply the screws at the top.
Step 13. Open the washer’s door, the fit the seal around the lip of the front panel. Use a flat-blade screwdriver to fit the retaining band around the door seal.
Step 14. Plug the user interface wire connector into the control panel. Snap the panel onto the front of the machine, then apply the nuts at the top using your Philips screwdriver.
Step 15. Tighten the two screws next to the dispenser’s opening on the control panel. Push the soap tray back into the housing.
Step 16. Mount the top cover on the cabinet, then push it forwards. Apply the Philips screws at the back of the machine to secure the panel.
Step 17. Plug your machine back into the power outlet. Try running a wash cycle to see if your AEG washing machine is leaking from the bottom.
2. AEG Washing Machine Is Leaking From The Bottom — Cracked Pump Assembly
If your AEG washing machine is leaking from the bottom, another probable cause is a damaged pump. Inspect the drain pump in your AEG washing machine by following the steps below…
Step 1. Ensure that you unplug your appliance from the power outlet before starting this repair in order to avoid electrocution.
Step 2. Go to the back of the cabinet. With a Philips screwdriver, loosen the bolts holding the top cover to the machine. Pull the cover backwards about an inch or so, then lift it off the machine.
Step 3. Slide the detergent tray out, then release it from the dispenser by pressing the little button inside.
Step 4. Take out the two screws on the control panel next to the dispenser’s opening. Loosen the screws at the top of the control panel.
Step 5. Pry the control panel off the mounting bracket at the front of the cabinet. Disconnect the user interface wire connector from the panel and set the panel aside.
Step 6. Carefully tip the machine backwards a bit, then support it by placing something underneath (you can also get someone to help you support it).
Step 7. With your Philips screwdriver, loosen the bolts at the bottom of the front panel. Lower the machine onto the floor.
Step 8. Open the door of your machine. Carefully wedge a flat-blade screwdriver underneath the retaining wire around the door boot seal. Work the screwdriver around until the wire pops off.
Step 9. Peel the door gasket off the lip of the front panel. Loosen the Philips screws at the top of the front panel. Lift the front panel off the machine, then disconnect the door switch wire connector at the back.
Step 10. Reach underneath the tub and unplug the wire connector from the pump assembly. With a pair of pliers, squeeze the retaining clamps holding the outlet hose and sump hose to the pump, then move them out of place.
Step 11. Disconnect each hose from the pump assembly (ensure that you keep a towel nearby to clean any leaks).
Step 12. Use a screwdriver to take out the bolts holding the pump assembly to the cabinet. Pull the drain pump out of the cabinet.
Step 13. Carefully inspect the drain pump for signs of damage such as cracking. If you notice any damage to the pump, it is advised that you replace it.
Step 14. Once you are sure that the drain pump is in good condition, reinstall it in the cabinet, then apply the nuts to secure it.
Step 15. Connect each hose to its appropriate port on the pump assembly, then move the spring clamps into place with pliers.
Step 16. Lift the front panel, then plug the door lock wire connector back in. Mount the front panel on the cabinet, then apply the nuts at the top using your Philips screwdriver.
Step 17. Tip the washing machine backwards carefully, then support it. Apply the screws at the bottom of the front panel.
Step 18. Lower your machine onto the floor. Open the door of your washer. Fit the door seal around the lip of the front panel.
Step 19. Use a flat-blade screwdriver to fit the retaining wire around the door boot seal. Plug the user interface wire connector into the control panel.
Step 20. Snap the control panel onto the mounting bracket, then apply the Philips screws at the top. Tighten the two screws next to the opening on the control panel.
Step 21. Push the soap tray into the dispenser housing. Mount the top cover on the cabinet, then slide it into place. Apply the Philips screws at the back to secure the top panel.
Step 22. Plug your appliance into the power outlet. Try running a cycle to see if your AEG washing machine is leaking from the bottom.
3. AEG Washing Machine Is Leaking From The Bottom — Damaged Bearing Seal
The bearing seal is mounted in the rear half of the outer tub. If this seal is damaged, water will leak out of the drum and end up damaging the bearings. Follow the steps below to replace this part…
Step 1. Make sure to unplug your washing machine from the electrical outlet and turn the water taps off before starting this repair in order to avoid leakage and electrocution.
Step 2. Go to the back of the washer, then disconnect the HOT and COLD water inlet hoses from the ports using pliers (we recommend keeping a rag nearby to clean any leaks).
Step 3. Use a Philips screwdriver to take out the bolts holding the top cover to the machine. Pull the cover backwards about an inch or so, then lift it off the machine.
Step 4. Go to the front of the machine and pull the soap tray out. To release the tray from the dispenser housing, press the little tab inside.
Step 5. Use your screwdriver to loosen the nuts next to the dispenser’s opening on the control panel. Take out the screws at the top of the control panel.
Step 6. Pry the panel off the front of the machine, then unplug the user interface wire connector. Set the control panel aside.
Step 7. Unplug the door switch wire connector behind the front panel. Open the door of your washing machine.
Step 8. Carefully pry out the metal band securing the door seal to the lip of the front panel using a flat-blade screwdriver. Peel the rubber seal off the front panel.
Step 9. With someone assisting you, tip your washing machine backwards carefully and support it. Use your screwdriver to take out the bolts underneath the front panel.
Step 10. Lower your washing machine carefully. Take out the screws holding the top of the front panel. Lift the panel off the cabinet carefully and set it aside.
Step 11. Pry the light assembly out of the port at the top of the door seal. Use wire cutters to cut the zip-tie holding the inlet tube to the top of the door seal. Pull the hose off.
Step 12. Take out the nuts securing the front weights to the drum using a 7/16 inch socket wrench. Lift each weight off the drum and set aside.
Step 13. Push a 12mm wrench onto the pointed end of an upper shock absorber mounting pin (this releases the locking clips). Pull the mounting pin out through the other end using pliers. Repeat this with the second front shock absorber.
Step 14. Pull each shock absorber out of its mount at the bottom of the tub. Go to the back of the cabinet.
Step 15. Unplug the grounding wire and power cord wire connector at the back of the machine. Release the wire retainer from the slot on the upper support rail using a pair of needle-nosed pliers.
Step 16. Loosen the screws holding the support rail to the top of the rear panel using a Philips screwdriver. Lift the rail off the cabinet.
Step 17. Take out the nut securing the retainer to the drain hose. Slide the retainer off and set it aside.
Step 18. With your Philips screwdriver, take out the screws holding the rear access panel to the machine. Lift the panel off the cabinet carefully, then set it aside (the drain hose will still be attached to the rear panel.
Step 19. Rotate the drive pulley slowly, then take the belt off. Reach underneath the tub, then disconnect the wire harness from the motor assembly.
Step 20. With a 5/16 inch socket, take out the nuts holding the drive motor to the bottom of the tub. Lift the motor off the tub carefully and pull it out of the cabinet.
Step 21. Use needle-nosed pliers to release the wire retainer from the motor. Loosen the screws holding the motor control board to the cabinet. Pry the cover off the motor control board.
Step 22. Pull the motor control board out of place, then disconnect the wire harnesses (ensure that you note where each plug goes).
Step 23. Release the wire retainer from the slot on the motor control board housing using needle-nosed pliers. Set the motor control board aside.
Step 24. Note the positioning of the wires connectors attached to the heating element at the bottom of the tub, then unplug each one.
Step 25. Release the wire retainers at the bottom of the tub using a pair of needle-nosed pliers.
Step 26. Push a 12mm socket onto the pointed end of the upper rear shock absorber mounting pins. Pull the pins out through the other end.
Step 27. Detach each shock absorber from the bottom of the tub. Place a towel underneath the tub to catch any leaks.
Step 28. Using your Philips screwdriver, loosen the screw-clamp holding the sump hose to the bottom of the tub. Detach the hose from the machine.
Step 29. Release the spring clamp holding the other end of the sump hose to the pressure chamber, then move it out of place. Pull the hose off the chamber.
Step 30. Pull the pressure tube off the port at the top of the air chamber. Unplug the wire connectors attached to the inlet valve assembly (ensure that you note where each plug goes).
Step 31. Loosen the screws on the upper support rail securing the dispenser assembly. Loosen the nut on the screw-clamp holding the dispenser’s outlet hose to the tub. Pull the hose off the tub.
Step 32. Pull the dispenser and inlet valve assembly out of the cabinet carefully, then set it aside. Pass the drain hose through the opening on the rear access panel.
Step 33. Using your Philips screwdriver, loosen the nuts holding the suspension spring retaining straps to the top of the cabinet. Take the straps off and set them aside.
Step 34. With someone assisting you, lift the two suspension springs and unhook them from the cabinet. Carefully lower the tub and guide it off the cabinet.
Step 35. Unhook the two springs from the tub assembly. Lift the tub assembly, then set it on two supports facing upwards.
Step 36. With a 3/8 inch socket, loosen the bolts securing the two halves of the outer tub. Lift the front half of the outer tub off the assembly and set it aside.
Step 37. Turn the tub assembly over and set it face-down on the floor. With a 6mm Allen wrench, loosen the nut securing the drive pulley to the inner tub shaft. Lift the pulley off the shaft and set it aside.
Step 38. Lift the rear half of the outer tub off the inner tub shaft (if this is difficult, apply some penetrating oil to the bearings and inner tub shaft).
Step 39. Turn the rear half of the outer tub over. Using a flat-blade screwdriver, pry out the bearing seal in the housing. Discard the old seal, then prepare the new one for installation by taking it out of its packaging.
Step 40. Apply some liquid soap to the outer side of the new bearing seal. Firmly push the new seal into place in the tub.
Step 41. Lift the rear half of the outer tub, then lower it onto the inner tub shaft. Place the drive pulley back on the inner tub shaft. Secure the pulley by applying the nut with your 6mm Allen wrench.
Step 42. Lift the tub assembly upright, then place it on the supports. Lower the front half of the outer tub onto the tub assembly (mind the heating element). Secure the two halves of the tub with the 3/8 inch bolts.
Step 43. Lift the tub assembly, then hook the two suspension springs on. Get someone to help you lift the tub and carefully guide it into the cabinet.
Step 44. Lift the two suspension springs and hook them onto the cabinet. Put the suspension spring retaining straps in place, then apply the Philips screws.
Step 45. Pass the drain hose through the opening on the rear access panel. Push the detergent dispenser back into place at the top of the drum. Secure the dispenser to the support rail with the Philips screws.
Step 46. Connect the dispenser’s outlet hose to the port on the drum. Tighten the screw-clamp on the hose.
Step 47. Reconnect each wire harness to its appropriate terminal on the water inlet valve. Reach into the cabinet beside the tub, then reconnect the pressure tube to the air chamber.
Step 48. Connect the sump hose to the outlet port at the bottom of the machine. Tighten the screw-clamp to secure the connection.
Step 49. Reconnect the other end of the sump hose to the bottom of the pressure chamber, then use pliers to move the spring clamp into place.
Step 50. Push the rear shock absorbers into the mounts. Secure the shock absorbers by pushing the retaining pins in.
Step 51. Snap the wire retainers back into place at the bottom of the tub. Plug each wire connector into its corresponding terminal on the heating element.
Step 52. Go to the front of the machine, then push the front shock absorbers into the mounts. Secure the shocks by pushing the mounting pins into place.
Step 53. Snap the wire retainer into the motor control board. Plug each wire harness into its appropriate terminal on the board.
Step 54. Install the motor control board in the cabinet, then apply the Philips screws to secure it. Snap the wire retainer into the drive motor, then plug the wire harness in.
Step 55. Mount the drive motor at the bottom of the tub, then use your 5/16 inch socket to tighten the nuts.
Step 56. Carefully loop the drive belt around the motor pulley and drive pulley (ensure that the grooved side of the belt is facing inwards). Rotate the drive pulley to ensure that the belt is properly aligned.
Step 57. Mount the rear panel on the cabinet, then secure it by applying the Philips screws. Place the retainer on the drain hose, then tighten the screw.
Step 58. Place the upper support rail on the rear panel, then tighten the screws to secure it. Snap the power cord’s wire retainer into the support rail.
Step 59. Reconnect the grounding wire and power cord wire connector at the back of the cabinet.
Step 60. Go to the front of the machine and mount the weights on the drum. Secure the weights by tightening the 7/16 inch bolts.
Step 61. Reconnect the inlet hose to the port on the door boot seal. Secure the hose with a zip-tie. Push the light assembly back into the door seal.
Step 62. Lift the front panel carefully, then remount it on the cabinet. Use your Philips screwdriver to apply the nuts at the top of the panel.
Step 63. Tilt the machine backwards carefully and support it. Tighten the screws at the bottom of the front panel. Lower your machine onto the floor.
Step 64. Open the door of the washer, then fit the door seal around the lip of the front panel. With needle-nosed pliers or a flat-blade screwdriver, fit the retaining wire around the door seal.
Step 65. Reach in behind the front panel and reconnect the door switch wire harness. Plug the user interface wire connector to the control panel.
Step 66. Snap the control panel onto the front of the cabinet, then apply the nuts at the top. Tighten the two screws next to the dispenser’s opening, then push the soap tray in.
Step 67. Mount the top panel on the cabinet, then push it forwards. Secure the cover by applying the Philips screws.
Step 68. Reconnect the HOT and COLD water inlet hoses to the corresponding ports at the back of the machine.
Step 69. Plug your appliance into the electrical outlet, then turn the water taps on. To see if your AEG washing machine is leaking from the bottom, try running a wash cycle.
Note: Please keep in mind that some of the steps in the section above may be slightly different depending on the model of your washing machine.
4. AEG Washing Machine Is Leaking From The Bottom — Damaged Tub Seal
The tub seal can be found in the groove of the rear half of the outer tub. If this seal breaks or gets damaged, water will leak out from the outer tub. The steps below show you how to replace the tub seal…
Step 1. Unplug your machine from the power outlet and shut the water faucets before starting this repair in order to prevent leakage and electrocution.
Step 2. Go to the back of the cabinet, then loosen the nuts holding the top panel using a Philips screwdriver. Pull the cover back about an inch or so, then lift it off the machine.
Step 3. Pull the soap tray out, then press the button inside to release it from the dispenser. Remove the two screws next to the dispenser’s opening on the control panel.
Step 4. Loosen the nuts at the top of the control panel. Pry the panel off the mounting bracket at the front of the machine.
Step 5. Unplug the user interface wire connector from the control panel, then set the panel aside. Reach into the cabinet behind the front panel and unplug the door switch wire connector.
Step 6. Open your washing machine’s door. Use needle-nosed pliers to pry out the retaining band holding the door boot seal to the front panel. Pry the seal off the front panel.
Step 7. Tilt your appliance backwards a bit and place a support underneath. With your Philips screwdriver, take out the nuts at the bottom of the front panel.
Step 8. Take the support out from under the machine, then lower the appliance onto the floor. Loosen the Philips screws at the top of the front panel. Lift the front panel off the cabinet carefully and set it aside.
Step 9. Pull the light assembly out of the port at the top of the door boot seal. Cut the zip-tie holding the inlet tube to the door seal.
Step 10. Use a 7/16 Inch socket wrench to loosen the bolts holding the weights to the front of the drum. Lift the weights off the machine carefully and set them aside.
Step 11. Push a 12mm socket onto the pointed end of the upper front shock absorber mounting pins. Pull the mounting pins out through the other end. Detach each shock asborber from the bottom of the tub.
Step 12. Go to the back of the machine. Loosen the nut holding the retainer to the drain hose. Pull the retainer off the hose and set it aside.
Step 13. Unplug the power cord wire connector and grounding wire at the back of the machine. Use needle-nosed pliers to release the power cord wire retainer from the support rail on the rear panel.
Step 14. Loosen the nuts securing the support rail to the rear panel. Lift the rail off the machine and set it aside.
Step 15. Disconnect the HOT and COLD water supply hoses from the inlet ports (some water may spill out, so keep a rag nearby).
Step 16. Loosen the nuts holding the rear panel to the cabinet. Lift the rear cover off the machine carefully, then support it against the cabinet (the drain hose will still be attached to the panel).
Step 17. Rotate the drive belt slowly, then unhook it from the drive pulley and motor pulley. Reach under the tub and unplug the wire connector from the drive motor.
Step 18. Take out the bolts holding the drive motor to the bottom of the tub. Carefully lower the motor. Release the wire retainer from the motor, then set the motor aside.
Step 19. Note the positioning of the wires connected to the heating element at the bottom of the tub, then unplug each one.
Step 20. Use your screwdriver to loosen the nuts holding the motor control board to the cabinet. Pull the board out of place.
Step 21. Pry the cover off the motor control board, then unplug each wire connector (make sure to take note of where the plugs go). Release the wire retainer from the motor control board using needle-nosed pliers.
Step 22. Use needle-nosed pliers to release all the wire retainers at the bottom of the tub. Push a 12mm socket onto the pointed end of the upper rear shock absorber mounting pins. Pull the pins out through the other end.
Step 23. Pull each of the rear shock absorbers out of the mounts at the bottom of the tub. Place some towels underneath the tub to catch leaks.
Step 24. With your Philips screwdriver, loosen the screw-clamp securing the sump hose to the outlet port at the bottom of the tub. Pull the hose off.
Step 25. Use pliers to squeeze the spring clamp securing the other end of the sump hose to the pressure chamber, then slide it out of place. Detach the hose from the chamber.
Step 26. Pull the pressure tube off the port at the top of the air chamber. Using pliers if needed, disconnect the wire harnesses attached to the inlet valve assembly (make sure to take note of where each plug goes).
Step 27. Loosen the nuts on the support bar across the cabinet securing the dispenser and water inlet valve assembly.
Step 28. Use your Philips screwdriver to loosen the screw-clamp securing the dispenser’s outlet hose to the tub. Pull the hose off the tub.
Step 29. Pull the detergent dispenser backwards and take it out of the cabinet. Use your screwdriver to loosen the retaining straps securing the suspension springs to the cabinet.
Step 30. With the straps removed, lift the two suspension springs and carefully unhook them from the cabinet (get someone to help you).
Step 31. Guide the tub assembly out of the cabinet carefully. Unhook the two springs from the tub assembly. Set the tub assembly facing upwards on two supports.
Step 32. With a 3/8 inch socket wrench, loosen the screws holding the front half of the outer tub to the assembly. Carefully lift the front half of the outer tub off and set it aside.
Step 33. Use a flat-blade screwdriver to pry out the rubber seal in the groove of the rear half of the outer tub.
Step 34. Discard the old tub seal, then prepare the new one for installation by unpacking it.
Step 35. Carefully push the new tub seal into place in the outer tub. With the new seal in place, lower the front half of the outer tub onto the assembly (mind the heating element).
Step 36. Secure the two halves of the tub by applying the 3/8 inch bolts. Lift the tub assembly, then hook the suspension springs on.
Step 37. Lift the tub assembly and guide it into the cabinet. Hook each spring onto the cabinet. Put the spring retaining straps in place, then tighten the Philips screws.
Step 38. Pass the drain hose through the opening on the rear panel. Push the dispenser assembly into place at the top of the drum. Secure the dispenser by applying the Philips screws on the support rail.
Step 39. Connect the dispenser’s outlet hose to the port at the top of the drum. Secure the connection by tightening the screw-clamp.
Step 40. Plug each wire harness into its corresponding terminal on the water inlet valve. Reach into the cabinet, then connect the pressure tube to the air chamber at the side of the tub.
Step 41. Connect the sump hose to the port at the bottom of the tub. Secure the hose by tightening the screw-clamp.
Step 42. Connect the other end of the sump hose to the port on the air chamber. Use pliers to move the retaining clamp back in place on the hose.
Step 43. Push the rear shock absorbers into the ports at the bottom of the tub. Secure the shock absorbers by pushing the mounting pins in.
Step 44. Snap all the wire retainers into the slots at the bottom of the tub. Plug each wire connector into its appropriate terminal on the heating element at the bottom of the tub.
Step 45. Go to the front of the machine, then push the front shock absorbers into the tub. Secure the shocks by pushing the mounting pins in.
Step 46. Snap the wire retainer back into the slot on the motor control board. Plug each connector into its appropriate terminal on the board.
Step 47. Install the board in the cabinet, then apply the Philips screws to secure it. Snap the cover back onto the control board.
Step 48. Reconnect the wire harness to the drive motor, then snap the wire retainer in. Lift the motor carefully, then remount it underneath the tub. Secure the motor with your 5/16 inch nuts.
Step 49. With the grooved side turned inwards, loop the belt around the motor pulley and idler pulley. Ensure that the belt is properly aligned by rotating the pulley.
Step 50. Lift the rear panel and snap it on the cabinet. Secure the rear access panel by applying the Philips screws.
Step 51. Mount the retainer on the drain hose, then apply the Philips screw to secure it. Place the upper support rail on the rear panel, then secure it by tightening the Philips screws.
Step 52. Plug the power cord’s grounding wire and wire harness back in. Snap the wire retainer into the support rail.
Step 53. Go to the front of the machine, then carefully remount the drum weights. Secure each weight by tightening the 7/16 inch bolts.
Step 54. Attach the inlet tube to the port on the door seal. Secure the connection using a zip-tie. Push the light assembly into the port at the top of the door seal.
Step 55. Lift the front panel and carefully mount it on the cabinet. With your Philips screwdriver, apply the nuts at the top of the panel.
Step 56. Open your washer’s door, then carefully fit the door gasket around the lip of the front panel. Use needle-nosed pliers to fit the retaining wire around the door boot seal.
Step 57. Get someone to help you tilt your washing machine backwards a bit and support it. Tighten the Philips screws at the bottom of the front panel.
Step 58. Lower your appliance onto the floor. Plug the user interface wire harness back into the control panel.
Step 59. Snap the control panel onto the front of the machine, then apply the nuts at the top using your Philips screwdriver.
Step 60. Plug the door switch wire connector at the behind the front panel. Apply the two nuts on the control panel next to the dispenser’s opening, then push the detergent tray in.
Step 61. Connect the HOT and COLD water supply hoses to their appropriate ports at the back of the washer.
Step 62. Mount the top cover on the cabinet, then apply the Philips screws at the back. Turn the water faucets back on, then plug the power cord into the outlet. Find out if your AEG washing machine is leaking from the bottom by running a wash cycle.
5. AEG Washing Machine Is Leaking From The Bottom — Cracked Outer Tub
If your AEG washing machine is leaking from the bottom at this point, the final cause to look for is a cracked outer tub (please keep in mind that this is a very complex repair). Follow the steps below to replace the outer tub assembly in your AEG washing machine…
Step 1. Avoid electrocution and leakage by turning the water supply taps off and disconnecting the power cord from the electrical outlet before starting this repair.
Step 2. Go to the back of the cabinet, then use a Philips screwdriver to take out the bolts securing the top panel. Slide the cover back a bit, then lift it off the cabinet.
Step 3. Pull the soap tray out of the dispenser, then press the little tab inside to release it from the housing. Loosen the two nuts next to the dispenser’s opening using your Philips screwdriver.
Step 4. Loosen the two screws securing the top of the control panel. Pry the panel off the mounting bracket at the front of the machine. Unplug the user interface wire connector, then set the panel aside.
Step 5. Unplug the door lock wire connector behind the front panel. Open your machine’s door, then use needle-nosed pliers to carefully pry out the retaining wire securing the door seal.
Step 6. Pry the seal off the lip off the front panel. Tilt the washing machine backwards a bit, then place something underneath to support it.
Step 7. Take out the Philips screws at the bottom of the front panel. Lower your washing machine onto the floor.
Step 8. Take out the screws a the top of the front panel, then carefully lift the entire panel off the cabinet. Pry the pry the drum light out of the port on the door seal.
Step 9. With a pair of wire cutters, cut the zip-tie holding the inlet hose to the door boot seal. Pull the hose off the seal and set it aside.
Step 10. Use a 7/16 inch socket wrench to remove the nuts holding the lower and upper weights to the front of the machine. Carefully lift each weight off the drum and set aside.
Step 11. Push the pointed end of the upper front shock absorber mounting pins using a 12mm socket. Pull the pins out through the other end.
Step 12. Pull each shock absorber out of its mount at the bottom of the tub. Go to the back of the cabinet, then release the power cord’s wire retainer using needle-nosed pliers.
Step 13. Disconnect the power cord wire connector and grounding wire at the back of the machine.
Step 14. Use your Philips screwdriver to loosen the bolts holding the upper support rail to the rear panel. Lift the rail off the cabinet.
Step 15. Take out the screw holding the retainer on the drain hose. Slide the retainer off the hose and set it aside.
Step 16. Loosen the screws holding the rear cover to the cabinet using a Philips screwdriver. Carefully lift the rear panel off and support it against the cabinet (the drain hose will still be attached to the panel).
Step 17. Carefully pull the drive belt off the motor pulley and drive pulley. Reach under the tub with a 5/16 inch socket wrench and loosen the bolts holding the drive motor.
Step 18. Lift the motor off the tub carefully, then lower it. Unplug the wire harness from the motor assembly. Release the wire retainer on the motor housing.
Step 19. Use your Philips screwdriver to take out the bolts securing the motor control board to the cabinet. Pull the board out of place, then pry the cap off.
Step 20. Take note of the positioning of the wires connected to the motor control board, then unplug each one.
Step 21. Unplug the wire connectors attached to the heating element at the bottom of the tub (take note of where each plug goes).
Step 22. Using needle-nosed pliers, release all the wire retainers at the bottom of the tub. Push the pointed end of the upper rear shock absorber mounting pins using your 12mm wrench.
Step 23. Pull the pins out of the mounts. Detach each shock absorber from the bottom of the tub.
Step 24. Place some towels underneath the tub to catch leaks. With a Philips screwdriver, loosen the screw-clamp holding the sump hose to the drain port at the bottom of the tub.
Step 25. Detach the sump hose from the bottom of the tub. Squeeze the spring clamp holding the other end of the sump hose to the pressure chamber, then move it out of place.
Step 26. Pull the pressure tube off the port at the top of the air chamber. Unplug the wire connectors attached to the water inlet valve assembly (ensure that you take note of where each plug goes).
Step 27. Loosen the screws on the support rail securing the dispenser assembly. Reach into the cabinet, then loosen the screw-clamp securing the dispenser’s outlet hose to the tub. Pull the hose off.
Step 28. Carefully pull the water inlet valve and dispenser assembly out of the cabinet. With your Philips screwdriver, loosen the nuts holding the suspension spring retaining straps to the cabinet.
Step 29. Lift the two springs carefully, then unhook them from the cabinet (make sure to get someone to assist you).
Step 30. Guide the tub assembly out of the cabinet carefully. Unhook the two suspension springs from the tub.
Step 31. Set the tub assembly on two supports facing upwards. Use a flat-blade screwdriver to carefully pry out the inner retaining band holding the door boot seal to the drum opening. Pry the seal off the drum and set it aside.
Step 32. Using a 3/8 inch socket wrench, take out the nuts holding the two halves of the outer tub together. Lift the front half of the outer tub off the assembly and set it aside.
Step 33. Turn the tub assembly over and set it on the floor. Use a 6mm Allen wrench to loosen the nut holding the drive pulley to the inner tub shaft. Slide the pulley off the shaft and set it aside.
Step 34. Use a 10mm socket wrench to loosen the bolt holding the heating element to the rear half of the outer tub. Pry the heating element out using a flat-blade screwdriver, then set it aside.
Step 35. With a pair of needle-nosed pliers, release the retainer securing the air chamber to the side of the outer tub. Lift the rear half of the outer tub off the inner tub shaft and set it aside.
Step 36. Prepare the new outer tub assembly for installation by unpacking it. Lower the rear half of the outer tub onto the inner tub shaft. Snap the air chamber retainer into the slot on the outer tub.
Step 37. Place the drive pulley on the inner tub shaft, then use your 6mm Allen wrench to apply the nut.
Step 38. Push the heating element into the housing in the outer tub. Secure the heater by applying the 10mm bolt.
Step 39. Turn the tub assembly over and set it on the two supports. Lower the new front half of the outer tub onto the assembly. Secure both halves of the tub by applying the 3/8 inch bolts.
Step 40. Fit the door boot seal around the drum opening (ensure that the ports line up at the top of the drum).
Step 41. Use your flat-blade screwdriver to fit the inner retaining band around the door boot seal.
Step 42. Lift the tub assembly upright, then attach the two suspension springs to the mounts. Lift the tub assembly carefully, the guide it into the cabinet.
Step 43. Lift the springs and hook them onto the cabinet. Push the suspension spring retaining straps into place, then apply the nuts with your Philips screwdriver.
Step 44. Carefully push the detergent dispenser assembly into place in the cabinet. Secure the dispenser to the cabinet by applying the Philips screws on the support rail.
Step 45. Connect the dispenser’s outlet hose to the port at the top of the drum. Secure the hose by tightening the screw-clamp with your Philips screwdriver.
Step 46. Reconnect each wire harness to its appropriate terminal on the water inlet valve assembly.
Step 47. Reach into the cabinet, then reattach the pressure tube to the air chamber. Attach the sump hose to the bottom of the tub, then tighten the screw-clamp.
Step 48. Connect the other end of the sump hos to the port at the bottom of the air chamber. Use a pair of pliers to slide the spring clamp into place on the hose.
Step 49. Push the rear shock absorbers into the mounts underneath the tub. Secure the shock absorbers by pushing the upper mounting pins into place.
Step 50. Snap all the wire retainers into the slots at the bottom of the tub. Plug each connector into its appropriate terminal on the heating element.
Step 51. Go to the front of the machine, then push the front shocks into the tub. Secure the shock absorbers by pushing the retaining clips in.
Step 52. Snap the wire retainer into the opening on the motor control board. Plug each wire connector into its corresponding terminal on the board.
Step 53. Snap the cover onto the board, then install it in the cabinet. Secure the motor control board by applying the Philips screws.
Step 54. Snap the wire retainer into the motor assembly, then reconnect the wire harness. Mount the drive motor at the bottom of the tub, then apply the 5/16 inch bolts to secure it.
Step 55. With the grooved side facing inwards, loop the drive belt around the motor pulley and drive pulley. Make sure the belt is properly aligned by rotating the drive pulley.
Step 56. Carefully snap the rear access panel onto the cabinet, then secure it by tightening the Philips screws.
Step 57. Push the retainer onto the drain hose, then apply the nut. Mount the support rail on the rear panel, then apply the screws.
Step 58. Snap the power cord’s wire retainer into the slot on the support rail. Plug the power cord’s wire connector and grounding wire back in.
Step 59. Carefully remount the front weights on the drum. Secure the weights by tightening the 7/16 inch nuts.
Step 60. Reattach the inlet hose to the port on the door boot seal. Secure the hose with a new zip-tie. Push the drum light into the opening at the top of the door seal.
Step 61. Lift the front panel and carefully mount it on the cabinet. Apply the Philips screws at the top of the front panel.
Step 62. With someone assisting you, tilt the washing machine backwards carefully and support it. Tighten the nuts at the bottom of the front panel.
Step 63. Set your washing machine back onto its feet. Open the door of the machine, then fit the door boot seal around the lip of the front panel.
Step 64. Use a flat-blade screwdriver to fit the outer retaining wire around the door boot seal. Plug the door switch wire connector at the back of the front panel.
Step 65. Plug the user interface wire connector into the control panel. Snap the panel onto the front of the washer, then apply the Philips screws at the top.
Step 66. Tighten the two screws on the control panel next to the dispenser’s opening. Slide the soap tray into the dispenser.
Step 67. Place the top panel on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.
Step 68. Connect the COLD and HOT water supply hoses to their corresponding ports. Turn the water faucets on and plug the power cord into the outlet. To find out if your AEG washing machine is leaking from the bottom, try running a wash cycle.
Note: Some of the steps in the section above will be a bit different depending on your washing machine’s model.