If your Neff washing machine is not filling, it will prevent wash cycles from completing. This detailed guide explains the causes of this problem and provides easy-to- follow steps on how to deal with them…
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Neff Washing Machine Is Not Filling With Water — Solved
If your Neff washing machine is not filling with water, the following are some causes to look for…
1. Neff Washing Machine Is Not Filling With Water — Water Supply Is Off
Your Neff washing machine will not be able to fill if the water faucet is turned off. If the machine still isn’t filling after opening the faucet, it could be that the water pressure is low.
Turn the water faucet off, then disconnect the inlet hose from the port at the back of the machine. Place the end of the hose in a bucket. Fully open the water faucet. If the water runs very slowly, it indicates an issue with the supply. You’ll need to contact a plumber to help you with this.
2. Neff Washing Machine Is Not Filling With Water — Clogged Water Inlet Filters
Over time, dirt from the water supply can accumulate in the water filters at the back of the machine. This prevents your washing machine from filling properly. Follow the steps below to clean the water inlet filters.
Step 1. Unplug your machine from the power outlet before starting this procedure in order to prevent electrocution.
Step 2. Turn the COLD and HOT water supply faucets off to prevent leaks. Using a pair of pliers if needed, loosen the two hoses from the ports at the back of the machine.
Step 3. Use a pair of needle-nosed pliers to pull out the little mesh filters in the water inlet ports at the back of the machine. Take the filters to a sink, then clean out any accumulated debris.
Step 4. Once the filters are clean, push them back into the ports at the back of the machine. Connect each hose to its appropriate port at the back of the washer (in order to avoid leaks, ensure that each hose is properly connected).
Step 5. Turn the water faucets back on, then plug the power cord into the electrical outlet. Try running a cycle to see if your Neff washing machine is not filling.
3. Neff Washing Machine Is Not Filling With Water — Damaged Water Inlet Valve
The water inlet valve controls the quantity of water that flows into the machine. If the valve fails, the drum may overfill or not fill at all. Follow the steps below to replace a damaged water inlet valve in your Neff washing machine…
Step 1. Prevent any chances of leakage and electrocution by unplugging your appliance from the power outlet and turning the water faucets off before you start the repair.
Step 2. Go to the rear of the cabinet, then loosen the nuts holding the top cover to the cabinet using a Torx-20 screwdriver. Slide the cover backwards a bit, then lift it off the cabinet.
Step 3. Disconnect the HOT and COLD water inlet hoses from the ports at the back of the machine (it is advised that you keep a rag nearby in case water spills).
Step 4. Note the positioning of the electrical connectors attached to the water inlet valve at the back of the machine, then unplug them.
Step 5. Using pliers, release the spring clamps holding the outlet tubes to the inlet valve assembly. Disconnect each tube from the valve (some water may spill).
Step 6. Use your Torx screwdriver to loosen the nuts at the back of the cabinet securing the water inlet valve assembly. Pull the inlet valve out of the cabinet and discard it.
Step 7. Prepare your new inlet valve assembly for installation by unpacking it. Mount the new valve on the cabinet, then tighten the Torx screws to secure it.
Step 8. Connect each of the outlet tubes to the appropriate ports on the new valve. Secure the connection by moving the spring clamps into place.
Step 9. Plug each wire connector into its appropriate terminal on the new water inlet valve. Mount the top cover on the cabinet and slide it into place. Apply the Torx screws at the back to secure the panel.
Step 10. Connect the HOT and COLD water hoses to the appropriate ports at the back of the machine (ensure that each hose is properly connected so water doesn’t spill).
Step 11. Plug your washing machine back into the power outlet, then open the water faucets. To ensure that your Neff washing machine is filling, try running a wash cycle.
4. Neff Washing Machine Is Not Filling With Water — Failed Water Pressure Switch
The water pressure switch monitors the level of water in the drum and tells the valve when to turn off. If this part fails, your machine will overfill or not fill at all. Follow the steps below to replace this part in your washing machine…
Step 1. In order to avoid any chances of electrocution, make sure to unplug your washing machine from the power outlet.
Step 2. Go to the back of the appliance, then loosen the nuts securing the top panel to the machine using a Torx screwdriver.
Step 3. Slide the top panel backwards about an inch or so, then lift it off the cabinet. Use your screwdriver to take out the nut holding the pressure switch to the side of the cabinet.
Step 4. Pry the switch off the cabinet, then detach the pressure tube from the port. Discard the old water pressure switch, then prepare the new one for installation by taking it out of its packaging.
Step 5. Connect the pressure tube to the port on the new switch. Snap the pressure switch into the cabinet, then apply the screw to secure it.
Step 6. Mount the top panel on the cabinet, then slide it into place. Tighten the screws at the back of the machine to secure the top panel. Plug the appliance into the outlet, then try running a cycle to ensure that the problem has been fixed.
