Neff Washing Machine Smells [5 Problems & Detailed Solutions]

If your Neff washing machine smells bad, you’ve come to the right place. In this detailed guide, we’ll be discussing the causes of this issue and providing steps on how to fix them…

neff washing machine smells

Neff Washing Machine Burnt Smell — How To Fix

If your Neff washing machine smells burnt, the following are issues to look for…

1. Neff Washing Machine Smells Burnt — Worn Drive Belt

The first thing to check if your Neff washing machine smells is the drive belt. The belt may produce a burning smell if it gets worn. Follow the steps below to inspect this part…

Step 1. Prevent any chances of electrocution by disconnecting your washing machine from the electrical outlet before starting this procedure.

Step 2. Go to the back of your appliance, then loosen the screws securing the rear access panel using a Torx-20 screwdriver. Lift the rear panel off the machine and set it aside.

Step 3. If still intact, carefully unhook the drive belt from the motor pulley and drive pulley. Inspect the belt to see if the grooves are worn out. If you notice any damage to the belt, you’ll need to replace it.

Step 4. Once you’ve gotten your new belt, hook it onto the motor pulley and drive pulley (ensure that the grooved side faces inwards).

Step 5. Once you’ve put the new belt in place, remount the rear access panel on the cabinet. Secure the panel by tightening the Torx screws.

Step 6. Plug your washing machine into the power outlet and try running a cycle to see if the burning smell is gone.

2. Neff Washing Machine Smells Burnt — Burnt Motor

The second thing to check if your Neff washing machine smells burnt is the drive motor. If this part fails or gets damaged, it will produce a burning smell during cycles. Follow the steps below to inspect this part…

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Step 1. In order to avoid electrocution, ensure that you unplug your appliance from the power outlet before starting this procedure.

Step 2. Go to the back of the appliance. With a T-20 Torx bit screwdriver, take out the nuts securing the rear panel. Lift the panel off the machine and set it aside.

Step 3. Unhook the drive belt from the motor pulley and drive pulley. If the motor is still hot, wait for it to cool down before moving on with the repair.

Step 4. Unplug the wire connector from the drive motor. Using a 13mm socket wrench, take out the bolts securing the motor to the bottom of the tub.

Step 5. Carefully pull the drive motor out of the cabinet. Inspect the drive motor for burn marks or signs of damage. If you notice any damage to the motor, you’ll need to purchase a new one.

Step 6. Once you’ve gotten a new drive motor, carefully mount it at the bottom of the tub. Secure the motor by tightening the 13mm bolts.

Step 7. Plug the wire connector into the new motor. Hook the drive belt onto the motor pulley and drive pulley (ensure that the grooved side is facing inwards).

Step 8. Once the belt is in place, remount the rear panel on the cabinet. Secure the panel by applying the Torx screws.

Step 9. Plug your washing machine back into the electrical outlet. Try running a wash cycle to see if your Neff washing machine smells.

3. Neff Washing Machine Smells Burnt — Damaged Control Board

The next thing to check if your Neff washing machine smells burnt is the control board. Follow the steps below to remove/replace this part…

Step 1. Unplug your washing machine from the electrical outlet before starting this repair in order to avoid electrocution.

Step 2. Go to the back of the machine, then loosen the Torx-20 screws holding the top cover to the cabinet. Slide the cover backwards a few inches, then lift it off the machine.

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Step 3. Pull the soap tray out, then release it from the dispenser by pressing the little button inside.

Step 4. Using your screwdriver, loosen the nuts at the sides of the control panel. Pry carefully pry the panel off the front of the machine.

Step 5. Note the positioning of the connectors attached to the control board, then disconnect each one.

Step 6. With your screwdriver, loosen the screws securing the control board to the control panel.

Step 7. Lift the control board off the panel. Carefully inspect the control board for burn marks or other signs of damage. If the board is damaged in any way, replace it.

Step 8. Place the new control board on the control panel, then apply the screws to secure it. Plug each wire connector into its appropriate terminal on the new board.

Step 9. Snap the control panel back onto the front of the machine. Secure the panel by applying the Torx screws at the sides.

Step 10. Push the soap tray into the dispenser housing. Place the top panel on the machine, then slide it into place. Secure the panel by tightening the Torx screws at the back.

Step 11. Plug your washing machine back into the electrical outlet. To find out if your Neff washing machine smells, try running a wash cycle.

Neff Washing Machine Smells Bad — How To Fix

If your Neff washing machine smells bad, it is most likely due to detergent and mould build-up. This section shows you how to fix this problem…

1. Neff Washing Machine Smells Bad — Cleaning The Dispenser Assembly

If your Neff washing machine smells bad, the first thing you should do is clean the soap dispenser assembly. Follow the steps below to do this…

Step 1. Prevent any chances of electrocution by unplugging your washing machine from the electrical outlet before starting this repair.

Step 2. Go to the back of the cabinet, then take out the Torx-20 screws securing the top cover. Slide the cover backwards about an inch or so, then lift it off.

Step 3. Go to the front of the machine, then slide the soap tray out. Release the tray from the housing by pressing the little tab inside.

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Step 4. Take the soap tray to a sink, then thoroughly rinse out any accumulated detergent. Set the tray aside.

Step 5. Using your Torx screwdriver, take out the screws at the sides of the control panel. Carefully pry the control panel off the front of the machine, then set it on top of the cabinet.

Step 6. Push the dispenser housing backwards a bit. Using pliers, squeeze the retaining clamp holding the outlet hose to the bottom of the dispenser, then slide it out of place.

Step 7. Pull the outlet hose off the dispenser housing. Using your pliers, release the spring clamps holding the inlet tubes to the ports at the back of the housing. Pull each tube off.

Step 8. Pull the dispenser housing out of the cabinet. Take the dispenser to a sink, then use a brush with warm water to clean out any accumulated detergent.

Step 9. Once the housing is clean, reconnect the inlet tubes to the appropriate ports at the back. Slide the retaining clamps into place to secure them.

Step 10. Connect the outlet hose to the port at the bottom of the housing, then move the spring clamp into place with pliers.

Step 11. Snap the control panel onto the front of the cabinet, then apply the screws at the sides.

Step 12. Push the soap tray into the dispenser opening. Carefully mount the top cover on the cabinet, then slide it into place. Secure the panel by applying the Torx-20 screws.

Step 13. Plug your washing machine back into the electrical outlet, then try running a wash cycle to see if your Neff washing machine smells.

2. Neff Washing Machine Smells Bad — Cleaning The Drum

If your Neff washing machine smells bad, the second thing to do is clean the drum. The steps below show you how to do this…

Step 1. Open the door of your washing machine, then take out all the clothes in the drum.

Step 2. Pour about 2 cups of white vinegar into the soap tray (you can use some bleach as an alternative).

Step 3. Close the door of your machine, then turn the power supply on. Set the machine to a normal wash cycle with the highest water temperature, then press the Start button.

Step 4. Once the wash cycle is completed, open the door of your washing machine. Clean the grooves of the door boot seal with a towel.