Zanussi washing machine error codes can be quite an inconvenience especially when you don’t know what they mean. In this detailed guide, we’ll be explaining the meanings of various error codes and providing steps to fix them…
Table of Contents
Zanussi Washing Machine Error Code E10 — How To Fix
The E10 Zanussi washing machine error code indicates that your machine isn’t filling. When you see this code, the first thing to do is check the water taps. If the taps are open and the water pressure is high, you’ll need to ensure that the inlet hoses aren’t kinked or bent.
If your washing still won’t fill after this, it indicates that the inlet valve is damaged. Before rushing to replace this part, you’ll need to test it with a multimeter. Follow the steps below to do this…
Front Loaders
Test the water inlet valve in your front loader Zanussi washing machine by following the steps below…
Step 1. Prevent electrocution and leakage by turning the water supply taps off and disconnecting the power cord from the outlet before starting this repair.
Step 2. Using a pair of pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the machine (keep a rag nearby in case water spills).
Step 3. With your Philips screwdriver, loosen the bolt securing the drain hose retainer to the back of the cabinet. Slide the retainer off the hose and set it aside.
Step 4. Take out the nuts securing the top panel to the machine. Lift the panel off the cabinet and set it aside. Take out all the screws holding the vibration dampening block to the top of the machine. Lift the block off and set it aside
Step 5. Disconnect the power cord’s wires harness and grounding wires from inside the cabinet. Loosen the bolts securing the upper rear brace to the cabinet.
Step 6. Lift the brace off the cabinet and set it aside. Take out all the screws holding the rear access panel to the cabinet. Lift the panel off the machine and set it aside (keep in mind that the drain hose will still be attached to the panel).
Step 7. Note the positioning of the wires connected to the inlet valve assembly, then disconnect each one.
Step 8. With your Philips screwdriver, loosen the bolts holding the inlet valve assembly to the dispenser. Pull the valve off the dispenser.
Step 9. Get a digital multimeter, then turn the dial to the lowest setting for ohms of resistaince.
Step 10. Push each probe of the multimeter into the inlet valve terminals. For a working connection, you should get a reading between 600 and 1500 ohms.
Step 11. If the meter reading is much lower or higher than these numbers, the valve is damaged and needs to be replaced.
Step 12. Once you are sure that the inlet valve is in good condition, reattach it to the dispenser, then apply the bolts using your Philips screwdriver.
Step 13. Plug the wire connectors into the appropriate terminals on the valve. Lift the rear panel, then remount it on the machine. Secure the panel by applying the bolts.
Step 14. Slide the retainer onto the drain hose, then use your Philips screwdriver to apply the bolts.
Step 15. Mount the rear top frame on the cabinet, then apply the screws. Plug the power cord wire connector back in, then reconnect the grounding wire.
Step 16. Mount the vibration dampening block on the machine, then use your Philips screwdriver to apply the bolts.
Step 17. Remount the top cover on the cabinet, then push it forwards. Secure the panel by applying the Philips screws.
Step 18. Reconnect the HOT and COLD water supply hoses to the ports at the back of the machine (in order to prevent leakage, ensure that the hoses are properly attached).
Step 19. Plug your washing machine’s power cord into the outlet, then turn the water taps on. To ensure that the error code is gone, try running a wash cycle.
Top Loaders
Test the water inlet valve in your top loader Zanussi washing machine by following the steps below…
Step 1. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution.
Step 2. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage).
Step 3. Place some tape on your washing machine’s lid to secure it. Insert a tool such as a putty knife underneath the front corners of the top panel. Lift the panel upwards and support it.
Step 4. Reach into the cabinet behind the drum, then disconnect the wires connected to the inlet valve.
Step 5. Using pliers, release the spring clamp securing the outlet hose to the valve assembly. Detach the hose from the valve (some water may spill).
Step 6. Go to the back of the machine, then loosen the Philips screws securing the inlet valve. Pull the valve assembly out of the cabinet.
Step 7. Get a digital multimeter, then turn the dial to the lowest setting for ohms of resistance.
Step 8. Push the probes of the multimeter into the inlet valve terminals. A working inlet valve should give a reading between 500 and 1500 ohms.
Step 9. If the meter’s readings are much higher or lower than these numbers, it indicates that the valve is damaged and needs to be replaced.
Step 10. Once you have confirmed that the inlet valve is in good condition, remount it on the cabinet, then secure it by tightening the Philips screws.
Step 11. Plug each wire harness into its appropriate terminal on the valve. Reattach the outlet hose to the valve, then secure it by sliding the retaining clamp into place.
Step 12. Lower the top panel, then snap it into the cabinet. Peel the tape off your washing machine’s lid.
Step 13. Go to the back of the machine and reconnect the HOT and COLD water supply hoses.
Step 14. Plug your washing machine’s power cord into the outlet, then turn the water supply taps on. Ensure that the error code is gone by running a wash cycle.
If your Zanussi washing machine still doesn’t fill, read this article for more detailed solutions: Zanussi Washing Machine Is Not Filling.
Zanussi Washing Machine Error Code E20 — Solved
This Zanussi washing machine error code indicates an issue with the drainage system. To fix this issue, go to the back of the machine and ensure that the drain hose isn’t inserted more than 9 inches into the home drain (it also shouldn’t be inserted less than 5 inches).
Ensure that the drain hose isn’t bent or kinked (a kink in the hose can restrict water flow). If your Zanussi washing machine still isn’t draining, read this article for more detailed solutions: Zanussi Washing Machine Is Not Draining [2 Problems & Quick Solutions].
Zanussi Washing Machine Error Code E22 — Quick Fix
The E22 Zanussi washing machine error code also refers to a drainage issue. Please read the section above for steps to fix this issue.
Zanussi Washing Machine Error Code E40 — How To Fix
The E40 Zanussi washing machine error code indicates that your machine’s door isn’t locked. Try shutting the door firmly before starting a wash cycle.
If your washing machine’s door isn’t locking, it could be as a result of a failed lock. Before rushing to replace this part, you should test it first. Follow the steps below to do this…
Front Loaders
Test the door lock in your front loader Zanussi washing machine by following the steps below…
Step 1. In order to prevent any chances of electrocution, ensure that you disconnect your washing machine from the power outlet before starting this repair.
Step 2. Open the door of your washing machine. Using a flat-blade screwdriver or needle-nosed pliers, carefully pry out the retaining band around the door boot seal.
Step 3. Peel the door seal off the front panel. Use a Philips screwdriver to take out the bolts on the front panel securing the door switch.
Step 4. Reach into the machine behind the front panel, then pull the door switch out of place. Disconnect the wire harness from the door lock.
Step 5. Get a digital multimeter, then turn the dial to the lowest setting for ohms of resistance.
Step 6. Place the probes of the meter on the door switch terminal. For a working switch, you should get a reading between 1500 and 1800 ohms.
Step 7. If the meter’s readings are much lower or higher than these number, the door switch is damaged and needs to be replaced.
Step 8. Once you are sure that the door switch is in good condition, plug the wire harness back in.
Step 9. Install the door switch in the cabinet, then secure it by applying the bolts with your Philips screwdriver.
Step 10. Carefully fit the door boot seal around the front panel. Use your flat-blade screwdriver to fit the retaining band around the door seal.
Step 11. Plug your washing machine’s power cord back into the outlet. Try turning the machine on and running a wash cycle to ensure that the issue has been fixed.
Top Loaders
To test the door switch in your top loader Zanussi washing machine, follow the steps below…
Step 1. In order to prevent any chances of electrocution, disconnect your washing machine’s power cord from the outlet before starting this repair.
Step 2. Place some tape on your washing machine’s lid to secure it. Insert a putty knife underneath the top panel (this will help release the locking clips).
Step 3. Lift the top panel carefully and support it. Disconnect the wires from the lid switch at the bottom of the top panel.
Step 4. Use your Philips screwdriver to take out the bolts securing the door switch to the bottom of the panel. Pull the door switch out of place.
Step 5. Get a digital multimeter, then turn the control knob to the lowest setting for ohms of resistance.
Step 6. Place the probes of the meter on the door switch terminals. For a working connection, you should get a reading between 1500 and 1800 ohms.
Step 7. If the reading is much lower or higher than these numbers, it indicates that the door switch is damaged and needs to be replaced.
Step 8. Once you’ve gotten your new door switch, mount it on the cabinet, then apply the bolts using your Philips screwdriver.
Step 9. Plug the wires into the door switch. Lower the top panel onto the cabinet and snap it into place.
Step 10. Peel the tape off the lid of the machine. Plug the power cord into the outlet and try running a wash cycle to ensure that the error code is gone.
Dryers
To test the door switch in your Zanussi dryer, follow the steps below…
Step 1. Prevent any chances of electrocution by disconnecting your appliance from the power outlet before starting this procedure.
Step 2. Take out the screws at the back of the machine securing the top panel, using a Philips screwdriver.
Step 3. Pull the top panel backwards a few inches, then lift it off the cabinet. Use your screwdriver to take out the bolts at the top of the control panel.
Step 4. Pry the control panel off the front of the cabinet. Disconnect the wires attached to the control panel, then set it aside.
Step 5. Open the door of your dryer, then use your Philips screwdriver to take out the bolts on the front panel securing the lint filter housing.
Step 6. With someone helping you, carefully tip your washing machine backwards and place a support underneath it.
Step 7. Using your Philips screwdriver, loosen the bolts at the bottom of the front panel. Take the support out from under the machine, then lower the machine.
Step 8. Loosen the bolts at the top of the front panel. Carefully lift the front panel off the cabinet. Disconnect the wire harness from the door switch on the front panel.
Step 9. Open the door of the dryer, the pry the tabs on the door switch to release it from the front panel. Pull the door switch out.
Step 10. Get a digital multimeter, then turn the dial to the lowest setting for ohms of resistance.
Step 11. Place the probes of the multimeter against the door switch terminals. For a working door switch, you should get a reading between 1500 and 1800 ohms.
Step 12. If the reading is much lower or higher than these numbers, it indicates that the door switch has failed.
Step 13. If the meter’s readings came out all right, snap the door switch onto the front panel.
Step 14. Lift the front panel, then reconnect the wires to the door switch. Mount the front panel on the cabinet, then apply the bolts at the top using your Philips screwdriver.
Step 15. Carefully tip your washing machine backwards and support it. Use your Philips screwdriver to apply the bolts at the bottom.
Step 16. Take out the support from underneath the machine, then lower the appliance.
Step 17. Open the door of the machine, then use your screwdriver to tighten the bolts to secure the lint filter housing.
Step 18. Plug the wires into the control panel. Snap the panel onto the front of the cabinet, then secure it by applying the Philips screws at the top.
Step 19. Mount the top panel back onto the cabinet, then use your screwdriver to tighten the bolts at the back.
Step 20. Reconnect your washing machine to the power outlet, then try running a wash cycle to ensure that the error code is gone.
Zanussi Washing Machine Error Code E41 — Quick Fix
The E41 Zanussi washing machine error code also indicates that the door is open. Follow the steps in the section above to clear this error.
Zanussi Washing Machine Error Code E50 — Solved
This Zanussi washing machine error code indicates an issue with the drive motor. Before rushing to replace this part, you should test it with a multimeter first. Follow the steps below to do this…
Front Loaders
To test the drive motor in your front loader Zanussi washing machine, follow the steps below…
Step 1. Disconnect your washing machine from the power outlet and turn the water taps off in order to prevent leakage and electrocution.
Step 2. Using pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage).
Step 3. Using a Philips screwdriver, take out the bolts at the back of the machine securing the top panel. Pull the top panel backwards a bit, then lift it off the cabinet.
Step 4. Take out the bolts securing the vibration dampening block at the top of the drum. Lift the block off the machine and set it aside.
Step 5. Disconnect the power cord wire harness, then detach the grounding wire from the back of the cabinet.
Step 6. With your screwdriver, loosen the bolt holding the retainer to the drain hose. Slide the retainer off the hose and set it aside.
Step 7. Loosen the bolts securing the upper rear support bracket. Lift the bracket off the cabinet and set it aside.
Step 8. Take out the bolts holding the rear access panel to the cabinet. Lift the panel off the machine and set it aside (the drain hose will still be attached to the rear panel).
Step 9. Carefully unhook the drive belt from the motor pulley and drive pulley. Set the belt aside.
Step 10. Detach the wire harness from the drive motor, then disconnect the grounding wire.
Step 11. Release the wire retainer from the drive motor. Using a 5/16 inch socket wrench, take out the bolts securing the drive motor to the bottom of the tub.
Step 12. Carefully detach the drive motor from the tub and pull it out of the cabinet. Get a digital multimeter, then turn the dial to the ohms setting.
Step 13. Push the probes of the meter into the red terminal ports on the drive motor. For a working connection, you should get a reading between 69 and 72 ohms.
Step 14. Insert the meter’s probes into the remaining terminals, then look for a reading between 1 and 8 ohms.
Step 15. If the readings were much lower or higher than the numbers above, the motor is damaged and needs to be replaced.
Step 16. If the motor’s readings came out all right, plug the wire harness and grounding wire back in.
Step 17. Carefully remount the drive motor at the bottom of the tub, then secure it by applying the bolts with your 5/16 inch nut-driver.
Step 18. With the grooved side turned inwards. Carefully loop the drive belt around the motor pulley and drive pulley.
Step 19. Lift the rear access panel, then carefully snap it onto the cabinet. Secure the panel by applying the Philips screws.
Step 20. Mount the upper rear support bracket on the cabinet, then apply the screws. Plug the power cord wire connector and grounding wire back in.
Step 21. Slide the retainer onto the drain hose, then use your Philips screwdriver to apply the bolt.
Step 22. Mount the vibration dampener on the tub. Secure the block by tightening the Philips screws.
Step 23. Mount the top panel on the cabinet, then secure it by applying the bolts at the back using your Philips screwdriver.
Step 24. Reconnect the HOT and COLD water supply hoses to the corresponding ports at the back of the machine (in order to prevent leaks, make sure each hose is properly attached).
Step 25. Plug your washing machine’s power cord into the outlet, then turn the water supply faucets back on. Ensure that the error code is gone by running a wash cycle.
Top Loaders
To test the drive motor in your top loader Zanussi washing machine, follow the steps below…
Step 1. In order to prevent any chances of electrocution, ensure that you disconnect your washing machine’s power cord from the outlet before starting this repair.
Step 2. Put some tape on the lid of your washing machine to secure it. Insert such as a putty knife under the front corners of the top panel (this should release the locking clips).
Step 3. With the clips released, lift the top panel carefully and support it. Use a Philips screwdriver to take out the nuts at the bottom of the front panel.
Step 4. Lift the front panel off the cabinet carefully and set it aside. Pull the tub forwards, then unhook the horizontal and vertical support springs from the tub (note where each spring goes).
Step 5. Use your Philips screwdriver to take out the bolts securing the motor shield to the tub. Move the shield and capacitor out of place, then disconnect the wires attached to the capacitor.
Step 6. Disconnect the wire harness from the drive motor underneath the tub. Loosen the front bolt securing the tub to the mounting base using a socket wrench.
Step 7. Wedge a block of wood under the tub, then lift the tub a bit. Slide the nut through the opening in the tub above the tri-base (the nut will help suspend the tub above the base).
Step 8. Reach underneath the tri-base, then push the idler pulley inwards (this will release the tension on the drive belt).
Step 9. Unhook the drive belt from the motor pulley and idler pulley, then take it out of the cabinet.
Step 10. Take out the bolt holding the drive motor to the base using a 3/8 inch socket wrench. Pull the drive motor out of the cabinet carefully.
Step 11. Get a digital multimeter, then turn the dial to the ohms setting. Push the probes of the meter into the red terminals on the motor connector port.
Step 12. For a working connection, look for a reading between 69 and 72 ohms. If the reading is significantly lower or higher than these numbers, you’ll need to replace the motor.
Step 13. Insert the probes of the meter into the remaining terminals on the motor, then look for a reading between 1 and 8 ohms. If the readings are significantly lower or higher, the motor is damaged.
Step 14. If the motor readings came out all right, reinstall it in the cabinet, then apply the 3/8 inch bolt to secure it.
Step 15. Loop the drive belt around the motor pulley, idler pulley and transmission pulley. Plug the wire harness back into the drive motor.
Step 16. Wedge the block of wood under the tub, then lift it a bit. Take the bolt out of the opening at the bottom of the tub.
Step 17. Lower the tub assembly back into place, then secure it by applying the nut using your socket wrench.
Step 18. Plug the wires back into the capacitor. Put the motor shield back in place, then apply the Philips screws to secure it.
Step 19. Pull the tub forwards, then hook the vertical and horizontal springs on. Remount the front panel onto the cabinet, then apply the bolts at the bottom using your Philips screwdriver.
Step 20. Lower the top panel and snap it onto the cabinet. Peel the tape off the lid of your washing machine.
Step 21. Reconnect your washing machine’s power cord to the outlet, then try running a wash cycle to ensure that the error code is gone.
Note: Please keep in mind that the steps above will be a bit different depending on the model of your washing machine.
Dryers
Follow the steps below to test the drive motor in your Zanussi dryer…
Step 1. Disconnect your appliance from the power outlet before starting this procedure, in order to prevent electrocution.
Step 2. Use a Philips screwdriver to take out the bolts at the back of the machine holding the top panel. Slide the panel backwards a few inches and lift it off the cabinet.
Step 3. Loosen the screws at the top of the control panel. Pry the panel off the front of the cabinet. Disconnect the wire harness attached to the control panel, then set the panel aside.
Step 4. Open the door of the dryer, then use your Philips screwdriver to take out the nuts securing the lint filter housing.
Step 5. Carefully tip the machine backwards, then place a small block underneath the front panel (get someone to assist you if needed).
Step 6. Using a Philips screwdriver, loosen the bolts at the bottom of the front panel. Take the support out from under the machine, the carefully lower the appliance.
Step 7. Take out the bolts at the top of the front panel. Lift the front panel off the cabinet. Disconnect the wire harness from the door switch on the front panel, then set the panel aside.
Step 8. Disconnect the user control board and drum light wire connectors from the main control board at the top of the drum.
Step 9. Loosen the screws on the front bulkhead holding the control board’s support bracket. Move the bracket out of place.
Step 10. Loosen the bolts at the bottom of the front bulkhead. Lift the bulkhead off the machine, then support it against the side of the cabinet.
Step 11. Lift the control board bracket off the tub, then support it. Carefully reach under the drum, then push the idler pulley inwards (this will release the tension on the drive belt).
Step 12. Unhook the belt from the motor pulley and idler pulley. Lift the drive belt and drum out of the cabinet carefully.
Step 13. Unhook the spring from the idler arm. Lift the arm off the assembly and set it aside. Unplug the wire harness from the drive motor.
Step 14. Using pliers, secure the motor shaft. While holding the shaft, loosen the blower wheel with a 7/8 inch socket wrench (turn the wrench clockwise).
Step 15. Using a flat-blade screwdriver, carefully pry off the mounting clip and retaining bracket securing the drive motor to the cabinet.
Step 16. Lift the motor out of the cabinet. Get a digital multimeter, then turn the control knob to the ohms setting.
Step 17. Push the probes of the meter into the red terminals on the motor’s connector port. A working motor should give a reading between 68 and 73 ohms.
Step 18. Push the meter’s probes into the remaining terminals, then look for a reading between 1 and 9 ohms.
Step 19. If the motor’s readings came out all right, reinstall it in the cabinet and snap the retaining clips on.
Step 20. Plug the wire harness into the drive motor. Secure the blower wheel by applying the 7/8 inch bolt.
Step 21. Attach the idler arm to the mount, then hook the spring on. Guide the belt and drum into the cabinet carefully.
Step 22. Reach underneath the drum carefully, then hook the drive belt onto the motor pulley and idler pulley in a zig-zag formation.
Step 23. Slowly rotate the drum by hand to ensure that the belt is properly aligned. Lift the front bulkhead and mount it on the cabinet. Secure the bulkhead by applying the bolts.
Step 24. Move the control board bracket back against the front bulkhead, then apply the bolts to secure it.
Step 25. Plug the user interface and drum light wire connectors back into the main control board.
Step 26. Plug the wire harness into the door switch on the front panel. Carefully mount the front panel on the cabinet.
Step 27. Use your Philips screwdriver to apply the nuts at the top of the front panel. With someone assisting you, tip the appliance backwards carefully and support it.
Step 28. Use the screwdriver to tighten the bolts at the bottom of the front panel. Take the support out from under the appliance, then lower the machine.
Step 29. Open the door of your machine, then apply the two screws to secure the lint filter housing.
Step 30. Plug the control panel’s wire harness back in. Snap the panel onto the front of the cabinet, then apply the bolts at the top using a Philips screwdriver.
Step 31. Mount the top cover onto the cabinet, then slide it forwards. Secure the panel by tightening the bolts at the back.
Step 32. Plug your dryer back into the power outlet, then try turning it on to ensure that the error code is gone.
Zanussi Washing Machine Error Code E90 — How To Fix
This Zanussi washing washing machine error code indicates that the control board has failed. To replace the main control board in your Zanussi washing machine, follow the steps below…
Step 1. In order to prevent any chances of electrocution, disconnect your washing machine’s power cord from the outlet before starting this repair.
Step 2. Move your washing machine forwards a bit to gain access to the back (get someone to help you if needed).
Step 3. Using a Philips screwdriver, take out the bolts at the back of the machine securing the top panel.
Step 4. Slide the top panel backwards a few inches and lift it off the cabinet. Take out the bolt holding the control board assembly to the side of the cabinet.
Step 5. Pry the cover off the control board housing. Disconnect the wires attached to the control board (ensure that you note where each plug goes).
Step 6. Carefully pry the control board out of the housing, then discard it. Prepare the new board for installation by unpacking it.
Step 7. Snap the new board into the housing. Plug each wire connector into its appropriate terminal on the new board.
Step 8. Mount the control board assembly on the cabinet, then tighten the bolt to secure. Snap the cover onto the control board housing.
Step 9. Mount the top panel onto the cabinet, then use your Philips screwdriver to apply the nuts at the back.
Step 10. Plug your washing machine’s power cord into the outlet. Try turning the machine on to ensure that the error code is gone.
Note: The steps above are only applicable to front loader washing machines.
