If your KitchenAid washing machine is leaking, you’ve come to the right place. In this detailed guide, we’ll be explaining the causes of this issue and providing steps to deal with them…
Table of Contents
KitchenAid Washing Machine Is Leaking From Dispenser — How To Fix
If your KitchenAid washing machine is leaking from the dispenser, the following are causes of this issue…
1. KitchenAid Washing Machine Is Leaking From Dispenser — Cracked Dispenser
Replace a a cracked dispenser in your front loader KitchenAid washing machine by following the steps below…
Step 1. In order to prevent any chances of electrocution, ensure that your washing machine is disconnected from the power outlet before starting this repair.
Step 2. Using a Torx screwdriver, take out the bolts at the back of the machine securing the top panel. Slide the panel backwards a few inches, then lift it off the cabinet.
Step 3. Pull the soap tray out of the dispenser. Press the little tab in the tray to release it from the housing.
Step 4. Loosen the two bolts next to the dispenser opening. Take out the nuts at the top of the control panel securing the dispenser.
Step 5. Move the detergent dispenser backwards to release it from the cabinet. Using pliers if needed, squeeze the retaining clamp securing the outlet hose to the bottom of the dispenser.
Step 6. Detach the hose from the dispenser. Release the retaining clamps securing the inlet valve tubes to the dispenser. Detach each hose from the dispenser (ensure that you keep a rag nearby in case water spills).
Step 7. Pull the dispenser assembly out of the cabinet, then set it aside. Prepare your new washing machine dispenser for installation by unpacking it.
Step 8. Connect the inlet tubes to the ports on the new dispenser, then slide the retaining clamps into place.
Step 9. Attach the outlet hose to the port at the bottom of the dispenser. Slide spring clamp into place to secure the connection.
Step 10. Mount the dispenser assembly on the cabinet. Tighten the bolts at the top of the control panel to secure the dispenser.
Step 11. Apply the two screws next to the dispenser. Push the soap tray into the new dispenser.
Step 12. Place the top panel on the cabinet, then apply the bolts at the back using a Torx screwdriver.
Step 13. Plug your appliance back into the outlet, then try turning the machine on to ensure that the issue has been fixed.
2. KitchenAid Washing Machine Is Leaking From Dispenser — Damaged Dispenser Hose
Another thing that could cause your washing machine to leak from the dispenser is a damaged hose. Follow the steps below to replace this part…
Step 1. In order to prevent leakage and electrocution, ensure that your machine is disconnected from the outlet, and the water taps are turned off.
Step 2. Using a Torx screwdriver, loosen the bolts securing the top panel to the cabinet. Slide the panel backwards about an inch or so, then lift it off the cabinet.
Step 3. Pull the soap tray out of the dispenser, then press the little tab to release it from the housing.
Step 4. Take out the two bolts next to the dispenser opening. Loosen the nuts at the top of the control panel using your nut-driver.
Step 5. Move the dispenser out of place. Use pliers to release the retaining clamp securing the outlet hose to the bottom of the dispenser. Detach the hose from the dispenser.
Step 6. Using your pliers, release the spring clamp from the other end of the hose on the tub. Detach the hose from the tub, then pull it out of the cabinet.
Step 7. Prepare the new dispenser hose for installation by unpacking it. Transfer the spring clamps from the old hos to the new one.
Step 8. Connect one end of the new hose to the tub, then slide the retaining clamp into place. Attach the other end of the hose to the port on the dispenser, then secure it with the clamp.
Step 9. Mount the dispenser on the cabinet, then tighten the screws at the top using a nut-driver. Apply the two bolts next to the dispenser.
Step 10. Push the soap tray into the dispenser. Place the top panel on the cabinet, then use your Torx screwdriver to apply the bolts at the back.
Step 11. Turn the water supply taps on, then plug the power cord into the outlet. Ensure that the leakage has stopped by running a wash cycle.
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KitchenAid Washing Machine Is Leaking From The Bottom — Solved
If your KitchenAid washing machine is leaking from the bottom, the following are issues to look for…
1. KitchenAid Washing Machine Is Leaking From The Bottom — Damaged Sump Hose
If the sump hose in your front loader KitchenAid washing machine is damaged, it will cause the drum to leak. Follow the steps below to replace this part…
Step 1. Disconnect your washing machine from the power outlet before starting this repair in order to prevent electrocution.
Step 2. Using a Torx screwdriver, loosen the bolts at the bolts at the bottom of the lower front access panel. Pry the panel of the cabinet, then set it aside.
Step 3. Place a container underneath the emergency drain tube. Pull the cap off the tube, then drain out any water stuck in the machine.
Step 4. Once all the water has drained out, put the hose’s cap back on. Using a pair of pliers, release the spring clamp securing the sump hose the bottom of the tub.
Step 5. Detach the hose from the port at the bottom of the tub. Release the clamp securing the other end of the hose to the drain pump. Detach the hose from the pump, then slide it out of the cabinet.
Step 6. Prepare the new sump hose for installation by unpacking it. Transfer the retaining clamps from the old hose to the new one.
Step 7. Connect one end of the new hose to the port on the drain pump, then slide the retaining clamp into place.
Step 8. Attach the other end of the hose to the port at the bottom of the tub, then secure it with the clamp.
Step 9. Snap the lower front access panel onto the cabinet, then apply the bolts using your screwdriver.
Step 10. Plug your washing machine back into the power outlet. Try running a wash cycle by ensure that the leakage has stopped.
2. KitchenAid Washing Machine Is Leaking From The Bottom — Damaged Tub Seal
Another thing that could cause your KitchenAid washing machine to leak is a damaged tub seal. Follow the steps below to replace this part…
Top Loaders
Replace a damaged tub seal in your top loader KitchenAid washing machine by following the steps below…
Step 1. In order to prevent any chances of leakage and electrocution, disconnect your machine from the power outlet and turn the water taps off before starting this repair.
Step 2. Using a pair of pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the machine (ensure that you keep a rag nearby to clean any leaks).
Step 3. Use pliers to release the spring clamp securing the drain hose to the back of the cabinet. Detach the hose from the machine.
Step 4. Place some tape on the lid if your machine to secure it. Loosen the nut securing the wiring and tube guard to the back of the cabinet using a Torx screwdriver.
Step 5. Loosen the bolts securing the top panel. Pull the top panel forwards a bit, then lift and support it.
Step 6. Pry the cover off the tub assembly (if needed, use a flat-blade screwdriver). Pry the cap off the agitator, then pull the lint filter out).
Step 7. Take out the bolt securing the agitator to the tub shaft using a 7/16 inch socket wrench. Lift the agitator out of the inner tub, then set it aside.
Step 8. Using a hammer and a tub-nut wrench, loosen the bolt securing the inner tub. Lift the inner tub out of the cabinet, then set it aside.
Step 9. Using a hammer, carefully knock the drive block off the transmission shaft. Lower the top panel onto the cabinet, then snap it in place. Apply the bolts at the back of the top panel.
Step 10. Carefully tip your washing machine forwards and set it on the floor (if needed, get someone to help you).
Step 11. Take out the bolts securing the belt cover to the bottom of the tub using a 5/16 inch nut-driver. Take the cover off the machine and set it aside.
Step 12. Unhook the drive belt from the motor pulley and transmission pulley, then set it aside.
Step 13. Disconnect the wire harness attached to the motor at the bottom of the machine. Release the motor wire from the retainer on the transmission plate.
Step 14. Using a socket wrench, take out the bolts securing the drive motor to the transmission plate. Lift the drive motor off carefully, then set it aside.
Step 15. Disconnect the wire connectors from the shift actuator and capacitor. Using a Torx screwdriver, take out the bolts securing the shift actuator to the transmission plate.
Step 16. Loosen the nut securing the capacitor to the transmission plate. Take the capacitor off and set it aside.
Step 17. Using a 13mm socket wrench, loosen the bolt securing the transmission pulley to the shaft. Take the pulley off and set it aside.
Step 18. Pry the splutch housing, basket drive gear, and spring off the transmission shaft, then set them aside.
Step 19. Using your socket wrench, take out the bolts securing the transmission assembly to the tub. Slide the transmission assembly out of the cabinet and set it aside.
Step 20. Pry the old tub seal out of the tub, then discard it. Prepare the new tub seal for installation by unpacking it.
Step 21. Fill the grooves of the new tub seal with the provided grease. Push the new seal onto the transmission shaft.
Step 22. Lift the transmission assembly, then carefully slide it into the tub. Secure the transmission by applying the bolts. Snap the motor connector wire retainer into the transmission plate.
Step 23. Slide the spring, basket drive gear, and splutch housing onto the shaft. Place the transmission pulley on the shaft, then tighten the 13mm bolt to secure it.
Step 24. Mount the shift actuator and capacitor on the transmission plate, then tighten the Torx screws to secure them.
Step 25. Plug the wire connectors into the shift actuator and capacitor. Place the drive motor on the mounting plate, then tighten the bolts to secure it.
Step 26. Plug the wire harness into the drive motor. With the grooved side turned inwards, loop the drive belt around the motor pulley and transmission pulley.
Step 27. Put the belt guard in place, then tighten the bolts using a 5/16 inch nut-driver.
Step 28. With someone assisting you, carefully lift your washing machine onto its feet. Loosen the bolts at the back of the machine securing the top panel. Carefully lift the top panel and support it.
Step 29. Slide the drive block onto the transmission shaft. Carefully lower the inner tub into the cabinet. Secure the tub nut using a hammer and a tub nut wrench (you can also use a pipe wrench).
Step 30. Lower the agitator into the tub. Secure the agitator by applying the 7/16 inch bolt. Push the lint filter into the agitator, then snap the cap on.
Step 31. Snap the tub cover onto the drum assembly. Lower the top panel carefully, then snap it onto the cabinet. Secure the panel by applying the bolts at the back using a Torx screwdriver.
Step 32. Put the wiring and tube guard back in place, then apply the nut. Reconnect the drain hose to the port at the back of the machine. Using pliers if needed, squeeze the retaining clamp and slide it into place.
Step 33. Reconnect the HOT and COLD water supply hoses to the corresponding ports at the back of the machine (ensure that each hose is securely connected in order to prevent leakage).
Step 34. Turn your machine’s water supply faucets back on, then reconnect the power cord into the outlet. Ensure that the leakage has stopped by running a wash cycle.
Front Loaders
To replace a damaged tub seal in your front loader KitchenAid washing machine, follow the steps below…
Tools Needed:
- 7mm, 13mm, 24mm socket wrenches
- Flat-blade screwdriver
- Hammer
- Pliers
- Torx 10, 20, and 25 screwdrivers
- New tub seal
Step 1. In order to prevent electrocution and leakage, ensure that you disconnect your washing machine from the power outlet and turn the water taps off before starting this repair.
Step 2. Go to the back of the machine, then use your Torx-20 screwdriver to take out the bolts securing the top panel. Slide the panel backwards a few inches, then lift it off the cabinet.
Step 3. Using your Torx screwdriver, take out the bolts securing the rear access panel. Lift the panel off the cabinet, then set it aside.
Step 4. Loosen the nuts securing the upper and lower rear braces to the cabinet using a Torx-20 screwdriver.
Step 5. Unhook the drive belt from the drive pulley and motor pulley. Go to the front of the machine, then pull the soap tray out.
Step 6. Press the little tab in the detergent tray to release it from the housing. Using a Torx-20 screwdriver, take out the bolt next to the dispenser opening.
Step 7. Using a flat-blade screwdriver if needed, pry the control panel off the mounting bracket at the front of the machine.
Step 8. Disconnect the control panel’s wire harness from the control board. Release the control panel wire’s from the retainers on the cabinet. Take the control panel off the machine and set it aside.
Step 9. Wedge a flat-blade screwdriver underneath the retaining wire around the door boot seal. Work the screwdriver around until the wire pops off (take care not to damage the door seal).
Step 10. Pry the door boot seal off the front panel. With your Torx-20 screwdriver, loosen the bolts on the front panel securing the door lock.
Step 11. Loosen the bolts at the bottom of the lower front access panel. Pry the panel off the cabinet and set it aside.
Step 12. Take out the bolts at the bottom of the front panel. Use your Torx screwdriver to take out the nuts at the top of the front panel. Lift the front panel off the cabinet, then set it aside.
Step 13. Detach the little tube from the port at the top of the door boot seal. Use your Torx screwdriver to take out the nuts securing the top frame brace.
Step 14. Lift the top frame brace off the cabinet. Release the door boot seal inlet tube from the retainer on the top frame brace.
Step 15. Pull the dispenser hose off the port at the top of the drum. Loosen the bolt securing the inner retaining band to the door boot seal using a 7mm socket.
Step 16. Pry the door seal off the drum opening, then set it aside. With your 13mm socket wrench, take out the bolts securing the lower and upper weights to the drum. Lift each weight off the machine, then set them aside.
Step 17. Loosen the bolt securing the drive pulley to the back of the tub using a 24mm socket wrench. Lift the pulley wheel off the shaft and set it aside.
Step 18. With a Torx-25 screwdriver, loosen the bolt securing the grounding wire near the bearing hub.
Step 19. Disconnect the grounding wire and wire harness from the drive motor at the bottom of the tub.
Step 20. Take out the bolts securing the drive motor to the tub using a 13mm socket wrench. Lift the motor off the tub, then pull it out of the cabinet.
Step 21. Take out the bolts securing the rear weight to the tub using your 13mm socket wrench. Lift the weight off the tub and set it aside.
Step 22. Go to the front of the machine, then place a container underneath the emergency drain tube. Pull the cap off the tube, then let any water stuck in the machine drain out.
Step 23. Once all the water has drained out of the machine, put the hose’s cap back on. From the back of the machine, place a rag underneath the tub to catch any leaks.
Step 24. Use your Torx screwdriver to loosen the bolts securing the pressure chamber to the back of the tub.
Step 25. Using a pair of pliers, squeeze the retaining clamp securing the sump hose to the bottom of the tub, then slide it out of place. Detach the hose from the bottom of the tub.
Step 26. With your pliers, release the retaining clamp securing the second outlet hose to the upper rear of the tub. Detach the hose from the machine.
Step 27. Using your pliers if needed, grab the upper part of the two rear shock absorbers, rotate them, then detach them from the mounts at the bottom of the tub. Repeat this process with the front shocks.
Step 28. Go to the lower front of the tub. Release the thermistor wires from the retainers at the bottom of the tub. Detach the wire harness from the thermistor.
Step 29. Use a flat-blade screwdriver to pry the wire harness retaining bracket off the cabinet. Carefully lift the two suspension springs and unhook them from the cabinet.
Step 30. Carefully guide the tub assembly out of the cabinet. Unhook the two suspension springs from the tub.
Step 31. Using your flat-blade screwdriver, pry off the retaining clips securing the two halves of the outer tub.
Step 32. Lift the front half of the outer tub off the assembly, then set it aside. With your flat-blade screwdriver, pry out the rubber seal in the groove of the rear half of the outer tub.
Step 33. Discard the old seal, then prepare the new one for installation by unpacking it. Push the new seal into the groove of the rear half of the outer tub.
Step 34. Lift the front half of the outer tub, then lower it onto the tub assembly. Secure the two halves of the outer tub by snapping the retaining clips on.
Step 35. Lift the tub assembly, then hook the two suspension springs on. Guide the tub assembly into the cabinet.
Step 36. Hook the two springs onto then cabinet. Snap the wire harness retaining bracket back into the cabinet.
Step 37. Grab each shock absorber, push them into the mounts, then rotate them to lock in place.
Step 38. Lift the front weights, then carefully mount them on the cabinet. Secure the weights by applying the 13mm bolts.
Step 39. Fit the door boot seal around the drum opening. Fit the inner retaining wire around the door seal. Secure the wire by applying the 7mm bolt.
Step 40. Mount the rear weight on the tub, then tighten the 13mm bolts to secure it. Connect the outlet hose to the port at the upper rear of the tub, then slide the retaining clamp into place.
Step 41. Attach the sump hose to the port at the bottom of the tub, then secure it using the retaining clamp.
Step 42. Reconnect the thermistor wire harness at the lower front of the tub. Push the thermistor wire into the retainer on the tub.
Step 43. Remount the pressure chamber at the back of the tub, then tighten the nut to secure it.
Step 44. Use your Torx screwdriver to tighten the bolt on the grounding wire near the bearing hub.
Step 45. Mount the drive motor at the bottom of the tub, then secure it by tightening the 13mm bolts. Plug the wire connectors into the motor.
Step 46. Place the drive pulley on the inner tub shaft, then tighten the 24mm bolt to secure it.
Step 47. With the grooved side turned inwards, loop the drive belt around the drive pulley and motor pulley.
Step 48. Place the upper and lower rear braces on the cabinet, then apply the bolts with your Torx screwdriver.
Step 49. Move the detergent dispenser back into place. Reconnect the dispenser hose to the port at the top of the drum.
Step 50. Push the little tube into the retainer on the top frame brace. Mount the top frame brace on the cabinet, then tighten the bolts.
Step 51. Attach the little tube to the port on the door boot seal. Lift the front panel, then carefully mount it on the cabinet. Secure the panel by applying the bolts at the bottom and top.
Step 52. Snap the lower front access panel onto the cabinet, then use your Torx screwdriver to apply the bolts.
Step 53. Open the door of your machine, then push the door lock into place. Secure the lock by applying the bolts.
Step 54. Fit the door seal around the front panel. Using your flat-blade screwdriver, fit the outer retaining wire around the door seal.
Step 55. Pass the control panel’s wire harness through the opening on the top frame brace. Secure the wire in the retaining bracket on the cabinet.
Step 56. Plug the control panel’s wire harness into the control board. Snap the control panel onto the mounting bracket, then apply the bolts next to the dispenser opening.
Step 57. Place the top panel on the cabinet, then push it forwards. Secure the panel by applying the bolts at the back using a Torx screwdriver.
Step 58. Mount the rear access panel onto the cabinet, then tighten the Torx screws. Plug your washing machine’s power cord into the outlet.
Step 59. Turn the water supply taps back on, then ensure that the leakage has stopped by running a wash cycle.
3. KitchenAid Washing Machine Is Leaking From The Bottom — Cracked Outer Tub
If your KitchenAid washing machine is leaking, another cause is a damaged outer tub. Follow the steps below to replace a cracked outer tub in your KitchenAid washing machine…
Top Loaders
Replace a cracked outer tub in your top loader KitchenAid washing machine by following the steps below…
Step 1. Before starting this repair, ensure that you disconnect your washing machine from the power outlet and turn the water taps off in order to prevent leakage and electrocution.
Step 2. Using a pair of pliers if needed, disconnect the water supply hoses from the ports at the back of the machine (some water may spill, so keep a rag nearby).
Step 3. Squeeze the retaining clamp securing the drain hose to the port at the back of the cabinet, then slide it out of place. Disconnect the hose from the back of the machine.
Step 4. Use a 1/4 inch nut-driver or a Torx screwdriver to loosen the bolt securing the wiring and tube guard to the back of the machine. Take the guard off and set it aside.
Step 5. Place some tape on the lid of your washing machine to secure it. Loosen the bolts at the back of the machine securing the top panel. Lift the top panel, then support it.
Step 6. Using a flat-blade screwdriver, pry the tub cover off the tub assembly and set it aside.
Step 7. Pry the cap off the agitator. Using a 7/16 inch socket wrench, loosen the bolt securing the agitator to the tub shaft. Lift the agitator out of the tub and set it aside.
Step 8. Using a pipe wrench and a hammer, loosen the tub nut. Lift the inner tub out of the cabinet carefully, then set it aside.
Step 9. With your hammer, carefully knock the drive block off the transmission shaft. Lower the top panel and snap it back onto the cabinet. Tighten the bolts at the back of the machine to secure the panel.
Step 10. With someone assisting you, tip your washing machine backwards and set it on the floor. Pry the cap off the pump assembly at the bottom of the tub.
Step 11. Disconnect the wire harness from the pump assembly. Use pliers to squeeze the retaining clamp securing the outlet hose to the pump. Detach the hose from the pump.
Step 12. Using a 5/16 inch nut-driver, take out the bolts securing the pump to the bottom of the tub. Lift the pump off the tub and set it aside.
Step 13. Disconnect the wire harnesses attached to the shift actuator, capacitor, and drive motor (ensure that you note where each connector goes).
Step 14. Release the wire harness retainers from the slots on the gear case using a flat-blade screwdriver.
Step 15. Take out the bolts securing the gear case to the bottom of the tub using a 10mm socket wrench. Pull the gear case out of the tub and set it aside.
Step 16. Use your flat-blade screwdriver to release the wire harness retainers from the slots at the bottom of the tub.
Step 17. Carefully lift your washing machine back onto its feet. Loosen the bolts at the back of the machine securing the top panel. Lift the top panel carefully, then support it.
Step 18. Using your Torx screwdriver, take out the bolts securing the wire harness and pressure tube retainers to the side of the tub. Detach the pressure tube from the tub.
Step 19. Lift each suspension rod, rotate the ball support, then slide the support off. Lower each rod through the opening on the cabinet. Carefully lift the suspension springs and tub out of the cabinet.
Step 20. Slide each rod through the opening at the bottom of the tub. Prepare your new washing machine tub assembly for installation by unpacking it.
Step 21. Slide the four rods through the openings on the tub. Lift the rods and tub, then lower them into the cabinet.
Step 22. Pass each rod through the opening on the cabinet, then snap the ball supports on.
Step 23. Reconnect the pressure tube to the port at the side of the tub. Secure the wire harness and pressure tube retainers to the side of the tub by tightening the bolts.
Step 24. Lower the top panel onto the cabinet, then apply the bolts at the back using your Torx screwdriver.
Step 25. Tip your machine backwards carefully, then set it on the floor. Snap the wire harness retainers into the slots at the bottom of the tub.
Step 26. Apply some grease to the new seal provided with the tub. Slide the seal onto the transmission shaft.
Step 27. Carefully lift the transmission assembly and mount it on the tub. Secure the gear case by applying the bolts with your socket wrench.
Step 28. Snap the wire harness retainers into the slots on the gear case. Plug the wire connectors back into the shift actuator, capacitor, and drive motor.
Step 29. Mount the pump assembly on the cabinet, then apply the bolts using your 5/16 inch nut-driver.
Step 30. Connect the outlet hose to the pump assembly, then slide the retaining clamp into place. Reconnect the wire harness to the pump assembly.
Step 31. Carefully lift your washing machine back onto its feet. Go to the back of the machine, then take out the bolts securing the top panel using a Torx screwdriver.
Step 32. Lift the top panel and support it. Slide the drive block onto the transmission shaft. Lower the inner tub into the cabinet.
Step 33. Secure the inner tub by applying the tub nut using a pipe wrench and hammer. Lower the agitator into the inner tub, then tighten the bolt using a 7/16 inch socket wrench.
Step 34. Snap the cap onto the agitator, then place the tub cover on the assembly. Lower the top panel, then carefully snap it onto the cabinet.
Step 35. Secure the panel by applying the bolts at the back. Put the wiring and tube guard back in place, then apply the bolt.
Step 36. Reconnect the drain hose to the port at the back of the cabinet. Slide the retaining clamp into place to secure the hose.
Step 37. Connect the COLD and HOT water supply hoses to the ports at the back of the machine (ensure that each hose is properly attached in order to prevent leaks).
Step 38. Turn the water taps on, then plug the power cord into the outlet. To ensure that the leakage has stopped, try running a wash cycle.
Front Loaders
Replace a cracked outer tub in your front loader KitchenAid washing machine by following the steps below…
Front Half
To replace the front half of your washing machine’s outer tub by following the steps below…
Step 1. In order to prevent any chances of electrocution and leakage, disconnect your washing machine from the power outlet and turn the water taps off before starting this repair.
Step 2. Using a Torx screwdriver, loosen the bolts at the back of the machine securing the top panel. Slide the panel backwards a few inches, then lift it off the cabinet.
Step 3. Take out the bolts securing the rear panel to the cabinet. Lift the panel off the machine carefully, then set it aside.
Step 4. Take out the nuts securing the upper and lower braces to the back of the cabinet. Lift each brace off the cabinet and set aside.
Step 5. Go to the front of the machine, then slide the soap tray out of the dispenser. Press the little tab inside the tray to release it from the housing.
Step 6. Use your Torx screwdriver to take out the nut next to the dispenser opening on the control panel.
Step 7. Pry the control panel off the mounting bracket. Disconnect the control panel’s wire connector from the control board.
Step 8. Release the control panel wires from the retaining bracket on the cabinet. Pull the control panel assembly out of the machine.
Step 9. Open the door of your washing machine. Using your Torx screwdriver, take out the bolts securing the door lock to the front panel.
Step 10. Using a flat-blade screwdriver, carefully pry the retaining wire off the door boot seal (take care not to damage the seal). Peel the door gasket off the front panel.
Step 11. With your Torx screwdriver, take out the bolts at the bottom of the lower front access panel. Pry the panel off the cabinet and set it aside.
Step 12. Loosen the nuts at the top and bottom of the main front panel. Lift the panel off the cabinet carefully, then set it aside.
Step 13. Release the inlet tube from the port at the top of the door boot seal. With your Torx screwdriver, take out the bolts securing the top frame brace. Release the little tube from the brace, then set the brace aside.
Step 14. Pull the dispenser hose off the port at the top of the drum. Move the dispenser assembly out of place.
Step 15. Loosen the bolt holding the inner retaining clamp to the door seal using a 7mm socket. Pry the door seal off the drum opening.
Step 16. Take out the bolts securing the upper and lower weights to the front of the drum using a 13mm socket wrench. Lift each weight off the machine and set it aside.
Step 17. Go to the back of the machine, then take out the bolts securing the rear weight. Lift the weight off the machine and set it aside.
Step 18. Unhook the drive belt from the motor pulley and idler pulley at the back of the tub. Loosen the bolts securing the drive pulley to the tub using a 24mm socket wrench. Take the pulley off the shaft.
Step 19. With your Torx screwdriver, take out the bolt securing the grounding wire near the bearing hub at the back of the tub.
Step 20. Disconnect the wire connectors from the drive motor. Loosen the bolts securing the motor to the tub using a 13mm socket wrench. Carefully lift the motor out of the cabinet and set it aside.
Step 21. Loosen the bolts securing the pressure chamber to the lower rear of the tub. Detach the pressure chamber from the tub.
Step 22. Place a small container underneath the emergency drain tube at the lower front of your washing machine.
Step 23. Pull the cap off the tube, then let any water stuck in the machine drain out. Once all the water has drained out of the machine, put the hose’s cap back on.
Step 24. Place a small towel on the floor underneath the tub. With a pair of pliers, release the retaining clamp securing the sump hose to the bottom of the tub. Detach the hose from the machine.
Step 25. Release the retaining clamp securing the second outlet hose to the upper rear section of the tub. Detach the hose from the machine.
Step 26. Grab each of the four shock absorbers, rotate them, then pull them out of the mounts at the bottom of the tub.
Step 27. Disconnect the thermistor wire connector at the lower front of the tub. Release the thermistor wire from the slots at the bottom of the tub.
Step 28. Using a flat-blade screwdriver, pry the wire harness retaining bracket off the cabinet. Lift the two suspension springs, then unhook them from the cabinet.
Step 29. Carefully lower the tub, then guide it out of the cabinet. Unhook the two springs from the tub assembly.
Step 30. Using a flat-blade screwdriver, pry off the retaining clips securing the two halves of the outer tub. Lift the front half of the outer tub off the assembly.
Step 31. Prepare the new outer tub for installation by unpacking it. Pull the thermistor and gasket out of the port on the old tub, then transfer to the new one.
Step 32. Lower the front half of the outer tub onto the assembly. Secure the two halves of the tub by snapping the retaining clips on.
Step 33. Attach the two suspension springs to the tub assembly. Lift the tub, then carefully guide it into the cabinet.
Step 34. Hook the two springs onto the tub cabinet. Snap the wire harness retaining bracket onto the cabinet.
Step 35. Push each shock absorber into its mount at the bottom of the tub, then rotate to secure.
Step 36. Mount the rear weight on the tub, then secure it by tightening the 13mm bolts. Remount the front weights on the drum, then secure them by applying the bolts.
Step 37. Connect the outlet hose to the port at the back of the tub, then slide the retaining clamp into place. Reattach the sump hose to the bottom of the tub, then use your pliers to move the retaining clamp.
Step 38. Mount the drive motor at the bottom of the tub, then secure it by tightening the 13mm bolts. Plug each wire harness into the motor.
Step 39. Use your Torx screwdriver to tighten the nut to secure the grounding wire near the bearing hub.
Step 40. Place the pressure chamber on the port at the lower rear of the tub, then tighten the bolts to secure.
Step 41. Mount the drive pulley on the inner tub shaft, then tighten the 24mm bolt to secure. With the grooved side turned inwards, loop the drive belt around the motor pulley and drive pulley.
Step 42. Mount the lower and upper rear braces on the cabinet, then use your Torx screwdriver to apply the nuts.
Step 43. Go to the front of your washing machine, then refit the door boot seal around the drum opening.
Step 44. Fit the inner retaining wire around the door seal, then secure it by tightening the 7mm bolt.
Step 45. Reconnect the thermistor wire harness at the lower front of the tub. Secure the thermistor wire in the slots on the tub.
Step 46. Secure the little tube in the retainer on the top frame brace. Place the brace on the cabinet, then tighten the bolts to secure it.
Step 47. Move the detergent dispenser back into place. Reconnect the dispenser hose to the port at the top of the drum.
Step 48. Carefully lift the main front panel and mount it on the cabinet. Secure the panel by applying the bolts at the top and bottom using a Torx screwdriver.
Step 49. Snap the lower front access panel onto the cabinet, then apply the nuts to secure it. Open the door of your machine.
Step 50. Reach in behind the front panel, then push the door lock assembly into place. Secure the door lock by tightening the Torx screws.
Step 51. Fit the door boot seal around the front panel. Using your flat-blade screwdriver, carefully fit the outer retaining wire around the door seal.
Step 52. Pass the control panel’s wire through the opening on the top frame brace. Secure the control panel’s wire in the retaining bracket on the cabinet.
Step 53. Plug the control panel wire into the control board. Snap the control panel onto the mounting bracket, then tighten the bolts next to the opening.
Step 54. Push the soap tray into the dispenser. Mount the top panel on the cabinet, then tighten the nuts at the back.
Step 55. Snap the rear access panel onto the cabinet. Using your Torx screwdriver, apply the bolts to secure the panel.
Step 56. Plug your washing machine back into the power outlet, then turn the COLD and HOT water supply hoses back on. Ensure that the leakage has stopped by running a wash cycle.
Rear Half
Replace the rear half of your KitchenAid washing machine’s outer tub by following the steps below…
Step 1. In order to prevent any chances of electrocution, ensure that you disconnect your washing machine from the power outlet.
Step 2. Turn the water inlet faucets off to prevent leakage. With a Torx screwdriver, loosen the bolts at the back of the machine holding the top panel.
Step 3. Pull the panel backwards about an inch or so, then lift it off the cabinet. Take out the bolts securing the rear panel. Carefully lift the rear panel off the machine and set it aside.
Step 4. Take out the bolts securing the upper and lower braces to the back of the cabinet. Lift the braces off the machine and set them aside.
Step 5. Go to the front of the machine, then slide the detergent tray out. Press the little tab inside the tray to release it from the housing.
Step 6. With your Torx screwdriver, loosen the bolt next to the dispenser opening on the control panel.
Step 7. Disconnect the control panel’s wire connector from the control board. Release the control panel wire from the retainers on the cabinet.
Step 8. Pry the control panel off the mounting bracket and set it aside. Take out the bolts securing the lower front access panel using a Torx screwdriver. Lift the panel off the machine.
Step 9. Open your washing machine’s door. Use your Torx screwdriver to take out the bolts securing the door lock to the front panel.
Step 10. Wedge a flat-blade screwdriver around the retaining wire around the door boot seal. Carefully work the screwdriver around until the wire pops off.
Step 11. Carefully pry the door seal off the front panel. Use your Torx screwdriver to take out the bolts at the top and bottom of the front panel. Lift the front panel off the cabinet and set aside.
Step 12. Detach the inlet tube from the port at the top of the door boot seal. Loosen the bolts securing the top frame brace to the front of the cabinet.
Step 13. Release the inlet tube from the retainer on the top frame brace. Set the brace aside.
Step 14. Disconnect the dispenser hose from the port at the top of the drum. Using a 7mm socket, loosen the bolt on the inner retaining band around the door seal. Pry the door boot seal off the drum opening.
Step 15. Loosen the bolts securing the lower and upper weights to the front of the drum. Carefully lift each weight off the machine and set aside.
Step 16. Go to the back of the machine, then unhook the drive belt from the motor pulley and drive pulley.
Step 17. Using a 24mm socket wrench, take out the bolt securing the drive pulley to the inner tub shaft. Slide the pulley off the shaft and set it aside.
Step 18. With a Torx screwdriver, take out the bolt securing the grounding wire near the bearing hub.
Step 19. Detach the grounding wire and wire harness from the drive motor. With a 13mm socket wrench, loosen the bolts securing the drive motor to the bottom of the tub.
Step 20. Carefully lift the motor off the tub, then set it on the cabinet floor. Take out the bolts securing the rear weight to the tub. Lift the weight off the machine and set it aside.
Step 21. With your Torx screwdriver, loosen the bolts securing the pressure chamber to the back of the tub. Detach the chamber from the back of the tub (some water may spill, so keep a rag nearby).
Step 22. Go to the front of the machine, then place a small container underneath the emergency drain tube. Pull the cap off the tube, then drain out the water stuck in the machine.
Step 23. Once you’ve drained all the water out, put the hose’s cap back in place. Use a pair of pliers to squeeze the retaining clamp securing the sump hose to the bottom of the tub.
Step 24. Detach the hose from the bottom of the machine (ensure that you keep a rag nearby to clean any leaks).
Step 25. Use your pliers to squeeze the retaining clamp securing the second outlet hose to the upper rear of the tub. Detach the hose from the machine.
Step 26. Grab the top of each of the four shock absorbers, rotate them, then detach them from the mounts at the bottom of the tub.
Step 27. Disconnect the thermistor wire harness at the lower front of the tub. Release the thermistor wire harnesss from the slots at the bottom of the tub.
Step 28. Use a flat-blade screwdriver to pry the wire harness retaining bracket off the cabinet.
Step 29. Carefully lift the two suspension springs, then unhook them from the cabinet. Lower the tub, then guide it out of the machine.
Step 30. Take the two suspension springs off the tub. Turned upwards, set the tub assembly on two supports.
Step 31. Pry off the retaining clips securing the two halves of the outer tub using a flat-blade screwdriver.
Step 32. Carefully lift the front half of the outer tub off the assembly, then set it aside.
Step 33. Lift the inner tub out of the rear half of the outer tub (if this is difficult, turn the tub over, then apply some penetrating oil to the shaft).
Step 34. Using your Torx screwdriver, take out the bolts securing the motor shield to the rear half of the outer tub.
Step 35. Prepare the new rear outer tub for installation by unpacking it. Push the provided seal into the groove of the rear half of the outer tub.
Step 36. Apply some grease to the bearings in the new outer tub. Place the motor shield on the rear half of the outer tub, then apply the bolts using your Torx screwdriver.
Step 37. Set the front half of the outer tub face-down on the floor. Lower the inner tub onto the front half of the outer tub.
Step 38. Lower the rear half of the outer tub onto the inner tub shaft. Secure the two halves of the tub by snapping the retaining clips on with a hammer.
Step 39. Set the tub assembly upright, then hook the two suspension springs on. Lift the tub assembly, then guide it back into the cabinet.
Step 40. Lift the springs, then hook them onto the cabinet. Snap the wire harness retaining bracket into cabinet.
Step 41. Lift each of the shock absorbers and push them into the mounts at the bottom of the tub. Rotate the shock absorbers to secure them.
Step 42. Mount the two front weights onto the drum, then tighten the bolts using a 13mm socket wrench.
Step 43. Carefully fit the door boot seal around the drum opening. Fit the inner retaining wire around the door seal, then tighten it by applying the 7mm bolt.
Step 44. Go to the back of the tub, then mount the rear weight. Secure the weight by tightening the 13mm bolts.
Step 45. Connect the outlet hose to the opening at the upper rear of the tub. Secure the hose by moving the spring clamp into place with pliers.
Step 46. Attach the sump hose to the bottom of the tub, then move the retaining clamp into place using pliers.
Step 47. Tighten the bolt to secure the grounding wire near the bearing hub. Place the pressure chamber at the back of the tub, then apply the nuts.
Step 48. Carefully mount the drive motor at the bottom of the tub, then secure it by tightening the 13mm bolts.
Step 49. Plug the wire harnesses into the drive motor. Place the drive pulley on the tub shaft, then tighten the 24mm bolt to secure it.
Step 50. Loop the drive belt around the two pulleys (ensure that the grooved side is facing inwards). Try rotating the belt to ensure it is properly aligned.
Step 51. Mount the lower and upper braces onto the back of the cabinet. Secure the braces by tightening the Torx screws.
Step 52. Move the detergent dispenser back into place. Push the dispenser hose back into the port at the top of the drum.
Step 53. Secure the inlet tube in the retainer on the top frame brace. Place the top frame brace on the cabinet, then tighten the bolts using your Torx screws.
Step 54. Connect the little tube to the port at the top of the door boot seal. Reconnect the wire harness to the thermistor at the lower front of the tub.
Step 55. Secure the thermistor wire in the slots at the bottom of the tub. Carefully mount the main front panel on the cabinet, then tighten the bolts using your Torx screws.
Step 56. Snap the lower access panel onto the cabinet, then apply the bolts. Open your washer’s door.
Step 57. Reach in behind the front panel, then push the door lock into place. Secure the door lock to the front panel with the Torx screws.
Step 58. Fit the door boot seal around the front panel. Fit the outer retaining wire around the seal using your flat-blade screwdriver.
Step 59. Pass the control panel’s wire through the opening on the top frame brace. Snap the control panel onto the cabinet, then apply the bolts next to the dispenser opening.
Step 60. Plug the control panel’s wire harness into the control board. Secure the control panel’s wire in the retaining bracket.
Step 61. Push the soap tray into the dispenser. Mount the top panel on the cabinet, then use your Torx screwdriver to apply the bolts at the back.
Step 62. Mount the rear panel on the cabinet, then secure it by tightening the bolts. Plug your washing machine into the power outlet.
Step 63. Turn the water supply faucets on, then ensure that the leakage has stopped by running a wash cycle.
4. KitchenAid Washing Machine Is Leaking From The Bottom — Damaged Bearing Seal (Front Loaders)
The bearing seal is mounted at the back of the outer tub above the outer bearing. If this seal gets damaged, water will leak out of the drum and damage the bearings. Follow the steps below to replace this part…
Step 1. Disconnect your washer from the power outlet and turn the water supply taps off before starting this repair in order to avoid any chances of electrocution.
Step 2. Go to the back of your machine, then loosen the bolts securing the top panel using a Torx screwdriver. Pull the top panel backwards a few inches, then lift it off the machine.
Step 3. Using your Torx screwdriver, loosen the bolts securing the rear panel to the cabinet. Lift the panel off the machine and set it aside.
Step 4. Take out the bolts securing the lower and upper braces to the back of the cabinet using a Torx screwdriver. Lift the braces off the cabinet and set it aside.
Step 5. Go to the front of the machine, then pull the soap tray out. Press the little tab in the tray to release it from the housing.
Step 6. Use your Torx screwdriver to take out the bolt next to the dispenser opening. Disconnect the control panel’s wire harness from the control board.
Step 7. Release the control panel’s wire harness from the retainers. Pull the control panel off the cabinet and set it aside.
Step 8. Loosen the bolts at the bottom of the lower front panel using a Torx screwdriver. Lift the panel off the machine and set it aside.
Step 9. Open your washing machine’s door. Take out the bolts securing the door lock assembly to the front panel.
Step 10. Wedge a flat-blade screwdriver underneath the retaining wire around the door boot seal. Work the screwdriver around until the wire pops off (take care not to damage the seal).
Step 11. Pry the door seal off the front panel. Loosen the bolts at the top and bottom of the main front panel. Lift the front panel off the cabinet, then set it aside.
Step 12. Pull the inlet tube off the port at the top of the door boot seal. Use your Torx screwdriver to take out the nuts securing the top frame brace.
Step 13. Release the inlet tube from the retainer on the top frame brace. Take the brace off the cabinet and set it aside.
Step 14. Disconnect the dispenser hose from the port at the top of the drum. Detach the dispenser from the cabinet and push it aside.
Step 15. Loosen the bolts securing lower and upper weights to the front of the drum. Carefully lift each weight off the machine and set it aside.
Step 16. Go to the back of the machine, then unhook the drive belt from the motor and drive pulley. Set the belt aside.
Step 17. Loosen the bolt securing the drive pulley to the back of the tub using a 24mm socket wrench. Slide the pulley off the shaft and set it aside.
Step 18. Disconnect the wires attached to the drive motor at the bottom of the tub (ensure that you note where each plug goes).
Step 19. Loosen the bolt securing the grounding wire near the bearing hub. Using a 13mm socket wrench, take out the bolts securing the drive motor to the bottom of the tub.
Step 20. Carefully lift the motor off the tub. Loosen the bolts securing the rear weight to the tub. Lift each weight off the machine and set it aside.
Step 21. Using your Torx screwdriver, take out the bolts securing the pressure chamber to the back of the tub. Detach the chamber from the tub.
Step 22. Place a small dish underneath the emergency drain tube. Pull the cap off the tube, then drain out any water stuck in the machine.
Step 23. Once you’ve drained all the water out, put the hose’s cap back on. Place a rag underneath the tub.
Step 24. Use pliers to release the spring clamp securing the sump hose to the bottom of the tub. Detach the hose from the machine (some water may spill out).
Step 25. Release the retaining clamp securing the second outlet hose to the upper rear of the tub. Detach the hose from the tub. Grab the top of each shock absorber.
Step 26. Rotate the shock absorbers, then detach them from the bottom of the tub. Disconnect the thermistor wire connector at the lower front of the tub. Release the wire from the slots at the bottom of the tub.
Step 27. Using a flat-blade screwdriver, pry the wire harness retaining bracket off the cabinet. Lift the two suspension springs, then unhook them from the cabinet.
Step 28. Guide the tub assembly out of the cabinet, then take the suspension springs off. Using a flat-blade screwdriver, pry off the retaining clips securing the two halves of the outer tub.
Step 29. Lift the front half of the outer tub off the assembly and set it aside. Set the tub assembly on two supports.
Step 30. Lift the inner tub out of the rear half of the outer tub. Use a flat-blade screwdriver to pry out the old bearing seal in the tub.
Step 31. Discard the old seal, then prepare the new one for installation by unpacking it. Apply some of the provided grease to the new bearing seal.
Step 32. Push the new bearing seal into the rear half of the outer tub. Lower the inner tub into the rear half of the outer tub.
Step 33. Lower the front half of the outer tub onto the assembly. Secure the two halves of the tub by snapping the retaining clips on with a hammer.
Step 34. Attach the two suspension springs to the tub. Lift the tub assembly, then carefully guide it into the cabinet.
Step 35. Lift the two springs and hook them onto the cabinet. Snap the wire harness retaining bracket into the cabinet.
Step 36. Grab the top of each shock absorber, push into the mount at the bottom of the tub, then rotate to secure.
Step 37. Mount the two weights onto the front of the drum, then secure them by tightening the 13mm bolts.
Step 38. Mount the third weight at the back of the tub, then , tighten the bolts to secure it.
Step 39. Reconnect the second outlet hose to the port at the upper rear of the tub. Slide the retaining clamp into place to secure the hose.
Step 40. Attach the sump hose to the port at the bottom of the tub, then move the spring clamp into place to secure the connection.
Step 41. Remount the drive motor at the bottom of the tub. Secure the drive motor by tightening the 13mm bolts. Plug each wire harness into its appropriate terminals on the motor.
Step 42. Place the pressure chamber at the lower rear of the tub, then use your Torx screwdriver to apply the bolts.
Step 43. Tighten the bolt to secure the grounding wire near the bearing hub. Place the drive pulley on the inner tub shaft. Secure the drive pulley by applying the 24mm bolt.
Step 44. With the grooved side turned inwards, loop the drive belt around the motor pulley and drive pulley.
Step 45. Place the lower and upper rear braces on the cabinet, then secure them by tightening the Torx screws.
Step 46. Go to the front of the machine, then carefully fit the door seal around the drum opening.
Step 47. Fit the inner retaining wire around the door boot seal, then secure it by tightening the 7mm bolt.
Step 48. Move the detergent dispenser into place. Reconnect the dispenser hose to the port at the top of the drum.
Step 49. Secure the inlet tube in the retainer on the top frame brace. Mount the top frame brace on the cabinet, then tighten the bolts to secure it.
Step 50. Reconnect the inlet tube to the port at the top of the door boot seal. Reconnect the thermistor wire harness at the lower front of the tub.
Step 51. Lift the main front panel, then mount it on the cabinet. Secure the panel by applying the bolts at the top and bottom using your Torx screwdriver.
Step 52. Snap the lower front access panel onto the cabinet, then apply the bolts. Open the door of your machine.
Step 53. Reach in behind the front panel, then push the door lock into place. Secure the door lock by tightening the Torx screws.
Step 54. Fit the door boot seal around the front panel. Use a flat-blade screwdriver to fit the outer retaining wire around the door boot seal.
Step 55. Pass the control panel wire harness through then opening on the top frame brace. Snap the control panel onto the cabinet, then tighten the bolt next to the dispenser opening.
Step 56. Plug the control panel’s wire connector into the control board, then secure the wire in the retainers.
Step 57. Push the soap tray into the dispenser. Snap the rear panel onto the cabinet. Secure the rear panel by applying the Torx screws.
Step 58. Mount the top panel on the cabinet, then apply the bolts at the back. Plug your washing machine back into the power outlet
Step 59. Turn the water supply taps on, then ensure that the leakage has been fixed by running a wash cycle.