If you are having issues with your LG washing machine drum, you’ve come to the right place. In this guide, we’ll be discussing various washing machine drum issues and how to fix them. So, without further ado, let’s get right to it…
Table of Contents
LG Washing Machine Top Loader Drum Not Rotating — How To Fix
If your LG washing machine drum is not rotating, you’ll need to replace the clutch motor. Here’s how to do this…
Step 1. Turn off your washing machine’s water and power supply.
Step 2. Go to the back of your washing machine.
Step 3. Using a Philips screwdriver, remove the four screws securing the rear panel of the washing machine.
Step 4. Lift the panel up and pull it out of the washing machine.
Step 5. Tilt the washing machine forward and wedge it on a support.
Step 6. The clutch motor will be mounted under the washing machine next to the drive motor. Detach the electrical connector of the clutch motor to the washer.
Step 7. Using a 10mm socket wrench, remove the two bolts holding the clutch motor in place.
Step 8. Pull the clutch motor out of your washing machine.
Step 9. With the help of a flat-blade screwdriver, detach the wire connector attached to the clutch motor.
Step 10. Get your new clutch motor out of its pack.
Step 11. Snap the new clutch motor in place inside the washing machine.
Step 12. Apply the 10mm bolts to secure the new clutch motor.
Step 13. Connect each wire connector to its appropriate terminal on the new clutch motor.
Step 14. Lift your washing machine upright.
Step 15. Put the rear panel of your washing machine back in and apply the screws to secure it.
Step 16. Turn on your washing machine’s water and power supply.
Step 17. Run a wash cycle to see if the issue has been resolved.
How To Clean LG Washing Machine Drum — Step-By-Step
Do the following to clean the drum of your LG washing machine.
Step 1. Open the door of your washing machine.
Step 2. Remove all clothes from your washing machine’s drum.
Step 3. Turn on your washing machine’s water and power supply.
Step 4. Pour about two cups of white vinegar into the detergent compartment (vinegar helps kill mold and remove foul odors).
Step 5. Press the power button on your washing machine.
Step 6. Run a normal wash cycle and set the water temperature to the highest.
Step 7. Once the wash cycle is completed, open door of your washing machine to wipe the drum clean (also make sure to wipe the grooves of the door seal).
Step 8. Leave the washing machine’s door open for a few hours. This will help the washer air out.
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LG Turbo Drum Washing Machine DE Error — How To Fix
Do the following if your LG washing machine is showing the DE error code…
Step 1. Press the power button to turn your machine off.
Step 2. Open the door of your washing machine and shut it again firmly. A DE error code indicates that the machine’s door isn’t properly locked.
Step 3. If shutting the door again doesn’t fix the issue, you’ll need to replace the door lock. Order a new door lock assembly online.
Step 4. Open the door of your washing machine.
Step 5. Wedge a flat-blade screwdriver under the retaining band around the door seal and work your way around until the entire wire comes off.
Step 6. Push the door seal aside inside the drum.
Step 7. Using a Philips screwdriver, remove the two screws holding the door lock to the washing machine.
Step 8. Reach behind the door lock and disconnect the electrical connector.
Step 9. Take the door lock assembly out of the washing machine.
Step 10. Get your new door lock out of its pack.
Step 11. Install the new door lock in the washing machine and secure it by applying the two screws.
Step 12. Reach behind the door lock and connect the wire connector.
Step 13. Fit the door seal back around the door opening.
Step 14. Fit the retaining band around the door seal using a flat-blade screwdriver.
Step 15. Open and close your washing machine’s door a few times.
Step 16. Turn on your washing machine’s water and power supply.
Step 17. Run a wash cycle to see if the issue has been resolved.
Note: Click here for more error codes.
How To Remove LG Washing Machine Drum — Guide
Do the following to remove your LG washing machine drum…
Step 1. Turn off your washing machine’s water and power supply to avoid water leakage or electrocution.
Step 2. Go to the back of your washing machine.
Step 3. With the help of a Philips screwdriver, remove the screws at the back of the washing machine securing the top panel.
Step 4. Once the screws are removed, slide the panel back a few inches and lift it off the washing machine.
Step 5. Pull the soap drawer out and press the blue tab in the middle to take it out of the washing machine completely.
Step 6. Using a Philips screwdriver, remove the two screws beside the detergent drawer housing.
Step 7. Use a flat-blade screwdriver to release the clips at the back of the user control panel.
Step 8. Detach the user control panel from the front of your washing machine and lay it on top of the cabinet frame.
Step 9. Flip open the filter housing cover at the lower front of your washing machine.
Step 10. Pull out the emergency drain hose and take out the screw beside it with a Philips screwdriver.
Step 11. Pull the lower front panel off the washing machine.
Step 12. Open the door of your washing machine.
Step 13. Wedge a flat-blade screwdriver under the retaining wire around the door seal and work your way around until the entire wire comes off.
Step 14. Push the door seal aside inside the washing machine’s drum.
Step 15. Reach inside the washer behind the door lock and disconnect the electrical connector there.
Step 16. Using your Philips screwdriver, remove the five screws holding the main front of your washing machine (two at the top and three at the bottom).
Step 17. Lift the main front up and pull it out of the washing machine.
Step 18. Pull the cross member under the detergent drawer housing out.
Step 19. Lift the detergent drawer housing out of place.
Step 20. Using a pair of pliers, press and release the clamp holding the detergent hose to the tub of the washing machine.
Step 21. Push the detergent housing out of the way and lay it on top of the washer’s cabinet frame.
Step 22. Remove the screws holding the circular weight around the front of the drum using a Philips screwdriver.
Step 23. Get a 13mm socket wrench.
Step 24. Using the socket wrench, remove the bolts holding the weight at the top of the washing machine’s tub.
Step 25. Take a picture of the wire connectors attached to the lower front of the washing machine’s tub (this is the heater element).
Step 26. Disconnect each wire from the heater element.
Step 27. Undo the nut at the center of the heater element and pull the heater element out of the washing machine.
Step 28. Go to the bottom of the washing machine’s tub and remove the screw holding the main drain hose to the tub.
Step 29. Disconnect the drain hose from the washing machine.
Step 30. Using your Philips screwdriver, Disconnect any wires or that are still connected to your washing machine’s tub.
Step 31. Go to the back of your washing machine.
Step 32. Using your Philips screwdriver, remove the screws securing the rear panel of your washing machine.
Step 33. Lift the rear panel up and pull it out off the washing machine.
Step 34. Using a socket wrench with a 19mm cap, remove the bolt at the center of the motor assembly at the back of the washing machine’s tub.
Step 35. Pull the motor assembly out of the washing machine.
Step 36. Switch to a 10mm socket wrench and take out the six bolts securing the drive motor stator to the back of the washer’s tub.
Step 37. Detach the drive motor stator from the back of the washing machine’s tub.
Step 38. Disconnect the electrical connectors of the drive motor stator connected to the drum.
Step 39. Disconnect any other wires connected to the back of the washing machine’s tub.
Step 40. Disconnect the dampers at the base of your washer holding the tub.
Step 41. Remove the springs at the top of the drum connected to the cabinet.
Step 42. Pull the drum out of the washing machine through the top or front of the cabinet frame
LG Washing Machine Drum Is Full Of Water — Solved
Here are the things that could cause your LG washing machine drum to be full of water…
1.Clogged Drain Filter (Front Loaders Only)
Do the following to clear a clogged drain filter on your LG washing machine…
Step 1. Turn off your washing machine’s water and power supply in order to avoid water leakage or electrocution.
Step 2. Place some towels or rags on the ground in front of your washing machine.
Step 3. Flip open the little panel at the lower front of your washing machine.
Step 4. Pull out the capped hose under the panel.
Step 5. Place a container under the hose.
Step 6. Pull the hose’s cap off and drain out any water that may be stuck in your washing machine’s drum.
Step 7. Once all the water has drained out, put the hose’s cap back on and push the hose back in place.
Step 8. Turn the knob beside the drain hose counterclockwise to take it out (this is the drain pump filter).
Step 9. Take the drain pump filter to a sink and clean out any lint or debris that may be clogging it.
Step 10. Once the filter is clean, put it back in the washing machine and turn it clockwise to secure it.
Step 11. Put the panel back up.
Step 12. Turn on your washing machine’s water and power supply.
Step 13. Run a wash cycle to see if the issue has been resolved.
2.Defective Drain Pump
Here’s how to replace a defective drain pump on an LG washing machine…
How To Replace LG Washing Machine Drain Pump — Top Loaders
Do the following to replace the drain pump on your LG top loader washing machine…
Step 1. Turn off your washing machine’s water and power supply in order to avoid water leakage or electrocution.
Step 2. Go to the back of your washing machine.
Step 3. Using a Philips screwdriver, remove the screws holding the rear panel of your washing machine.
Step 4. Push the rear panel up and lift it out of the washing machine.
Step 5. The drain pump is mounted at the base of your washing machine. Press the clamps holding the hoses to the pump and slide them out of place.
Step 6. Detach the hoses from the drain pump.
Step 7. Using a 10mm socket wrench, remove the bolts securing the drain pump to the base of the washing machine.
Step 8. Detach the wire sleeve of the drain pump from the tabs on the base of the washing machine.
Step 9. Untwist the retaining wire holding the bundle of electrical connectors to the washer’s cabinet frame and disconnect the drain pump connectors.
Step 10. Disconnect the electrical connector closest to the drain pump.
Step 11. Pull the drain pump assembly out of the washing machine.
Step 12. Get your new drain pump out of its pack.
Step 13. Install the new drain pump in your washing machine and secure it by applying the 10mm bolts.
Step 14. Connect the hoses to the new drain pump and secure them by sliding the retaining clamps in place.
Step 15. Connect the drain pump electrical connectors to the wire bundle on the cabinet frame.
Step 16. Secure the bundle of connectors to the cabinet frame using the retaining wire.
Step 17. Connect the electrical connector closest to the drain pump.
Step 18. Put the rear panel of the washing machine back in place and secure it by applying the screws.
Step 19. Turn on your washing machine’s water and power supply.
Step 20. Run a wash cycle to see if the issue has been resolved.
How To Replace LG Washing Machine Drain Pump — Front Loaders
Do the following to replace the drain pump on your LG front loader washing machine…
Step 1. Turn off your washing machine’s water and power supply in order to avoid water leakage or electrocution.
Step 2. Using a Philips screwdriver, remove the screws at the back of the washing machine securing the top panel.
Step 3. Slide the panel back a few inches and lift it off the washing machine.
Step 4. Pull out the detergent drawer and press the blue tab in the middle to take it out completely.
Step 5. Using your Philips screwdriver, remove the two screws beside the detergent housing.
Step 6. Use a flat-blade screw driver to release the clips at the back of the use control panel.
Step 7. Detach the user control panel from the washing machine and lay it on top of the cabinet frame.
Step 8. Flip open the flap at the lower front panel of your washing machine.
Step 9. Using a Philips screwdriver, remove the screw behind the emergency drain hose.
Step 10. Pull the lower front panel off the washing machine.
Step 11. Open the door of your washing machine.
Step 12. Wedge a flat-blade screwdriver under the retaining wire around the door seal and work your way around until the entire wire comes off.
Step 13. Push the door seal into the drum.
Step 14. Reach inside the washer behind the door lock and disconnect the electrical connector.
Step 15. Using your Philips screwdriver, remove the five screws securing the main front of your washing machine (two at the top and three at the bottom).
Step 16. Lift the main front out of your washing machine.
Step 17. Use a Philips screwdriver to remove the three screws around the drain filter cover.
Step 18. Take a picture of the orientation of the drain pump before disconnecting anything.
Step 19. Detach the electrical connector of the drain pump.
Step 20. Using a pair of pliers, release the clamps on the hoses connected to the pump.
Step 21. Disconnect the hoses from the drain pump.
Step 22. Pull the drain pump out of the washing machine.
Step 23. Get your new drain pump out of its pack.
Step 24. Install the new drain pump in your washing machine (remember to pass the new emergency drain hose through the provided opening.
Step 25. Apply the three screws around the filter cap.
Step 26. Connect the electrical connector of the new drain pump.
Step 27. Connect each hose to its appropriate port on the new drain pump (use the photos you took as reference).
Step 28. Secure the hoses by sliding the retaining clamps in place.
Step 29. Put the main front of your washing machine back in place and secure it by applying the five screws.
Step 30. Open the door of your washing machine.
Step 31. Reach inside the washing machine and reconnect the the door lock’s electrical connector.
Step 32. Fit the door seal back around the door opening.
Step 33. Fit the retaining wire back around the door seal using a flat-blade screwdriver.
Step 34. Close the door of your washing machine.
Step 35. Snap the lower front panel of your washing machine back in place and secure it by applying the screw beside the emergency drain hose.
Step 36. Snap the user control panel of your washing machine back in place and apply the two screws beside the detergent drawer housing.
Step 37. Push the detergent drawer back into the washing machine.
Step 38. Put the top panel of your washing machine back on and secure it by applying the screws at the back.
Step 39. Turn on your washing machine’s water and power supply.
Step 40. Run a wash cycle to see if the issue has been resolved.
LG Washing Machine Drum — How To Drain Water
Here’s how to drain water from your LG washing machine drum…
Step 1. Turn off your washing machine’s water and power supply to avoid water leakage and electrocution.
Step 2. Flip open the little panel at the lower front of your washing machine.
Step 3. Place some rags or old towels on the ground in front of your washing machine.
Step 4. Pull out the capped hose under the panel.
Step 5. Place a container under the hose.
Step 6. Pull the hose’s cap off and let any water that may be stuck in the washing machine drain out.
Step 7. Once all the water has drained out, put the hose’s cap back on and push the hose back in place.
Step 8. Fix drainage issues, turn the knob beside the emergency drain hose counterclockwise and take it out (this is the drain pump filter).
Step 9. Take the filter to a sink and rinse out any lint or debris that may have accumulated in it.
Step 10. Rinse the filter thoroughly and put it back in place (turn it clockwise to secure).
Step 11. Flip the panel back up.
Step 12. Turn on your washing machine’s water and power supply.
LG Washing Machine Drum UE — How To Fix
Do the following if your LG washing machine shows the UE error code…
Step 1. Turn off your washing machine’s power supply.
Step 2. Open the door of your washing machine and inspect the quantity of clothes in the drum. Ensure that the clothes don’t exceed 3/4 of the drum. If the drum is overfilled, the washer won’t be able to spin as it should.
Step 3. Distribute the weight of the clothes evenly in the washing machine’s tub. This will help balance the load.
Step 4. Inspect the surface on which your machine is sitting on. Ensure that your washing machine sits on a firm, even surface.
Step 5. Inspect the washer’s legs and ensure that they are on the same level. If needed, use a leveler to adjust the legs.
Step 6. Turn on your washing machine’s power supply.
Step 7. Run a wash cycle to see if the issue has been resolved.
Note: Click here to learn how to fix more LG washing machine error codes.