Samsung Washing Machine Is Not Draining Water [Quick Fix]

If your Samsung washing machine is not draining water, this guide is for you — Here’s how to fix this problem step by step…

Samsung washing machine is not draining
From pixabay.com by Bierfritze

Why Won’t My Samsung Top Loader Washing Machine Drain Water?

Here are possible reasons why your top loader Samsung washing machine is not draining water:

1. Clogged Drain Hose

Occasionally, your washing machine’s drain hose may get clogged by small bits of clothing such as socks.

If left long enough, these bits of clothing will continue to accumulate and make it a lot more difficult for your washing machine to drain water. This is most likely the problem if your Samsung washing machine is not draining water.

Note: Click here if you would like to learn how to properly clean your washing machine’s drain hose.

2. Clogged Drain Pump

The drain pump is responsible for sucking water out of the machine’s drum and into your house’s drainage pipe. If this pump gets clogged, the machine won’t be able to drain any water. Read on to learn how to fix this.

3. Defective Drain Pump

In some cases, your washing machine’s drain pump may not be clogged. If you notice that the machine is making loud noises while draining, this may indicate that the drain pump is defective and needs to be replaced. This is probably why your Samsung washing machine is not draining water.

4. Clogged Coin Trap

Most washing machine companies add coin traps to their machines.. This traps foreign objects in your clothing that may try to enter the machine’s drain. This trap catches debris, lint, and of course, coins.

If this trap gets clogged, the washing machine won’t be able to drain. You will have to take out the trap and thoroughly clean it. It is advised that you clean it from time to time.

Note: Click here if you would like to learn how to clean your washing machine’s coin trap.

5. Faulty Door Assembly

As you probably already know, your Samsung washing machine won’t run any cycles if the door isn’t properly locked. This is probably why your Samsung washing machine is not draining water.

6. Defective Water Pump Belt

Older washing machine models are built with water pump belts. These belts are responsible for the motion that occurs during a spin cycle.

As these belts get older, you may begin to notice a shrill sound during spin cycles. This indicates that the belt is either worn out or broken. This may be the reason why your Samsung washing machine is not draining water.

Note: Click here to learn how to fix your washer’s water pump belt.

Samsung Washing Machine Is Not Draining Water — How To Fix

Here are the things to check and fix if your Samsung washing machine is not draining water:

1. Clean The Debris Filter

Here’s how to clean your washer’s debris filter:

Step 1. Disconnect your washing machine from its power source and also turn off the water supply (this is to avoid electrocution or water spills).

Step 2. Place a shallow tray and some towels on the ground in front of the washing machine (for front loaders only).

Step 3. Remove the little panel at the front of your washing machine at the bottom (for front loaders only)

Step 4. Once you’ve taken the panel off, look for a small hose with a cap on it (for front loaders only).

Step 5. Pull the cap off the hose and drain out any water that may be in the machine (for front loaders only).

Step 6. Put the hose’s cap back in place and also put the hose back in place (for front loaders only).

Step 7. Look for the machine’s debris filter beside the hose (for top loaders, this will be found inside the drum).

Step 8. Remove the debris filter by turning it counter-clockwise (press the tab above the debris filter if you have a top loader).

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Step 9. Use a soft brush and some warm water to get rid of anything clogging the debris filter.

Step 10. Put the debris filter back in place by turning it clockwise (for top loaders, slide the filter back in place until the tab clicks).

Step 11. Power up the machine to ensure it works properly.

2. Clean The Drain Hose

Here’s how to clean your Samsung washing machine’s drain hose:

Step 1. Disconnect your washer’s power and water supply.

Step 2. Place a bowl and some towels on the ground in front of your washing machine.

Step 3. Open the little panel at the front of your washing machine at the bottom by pressing it (only for front loaders).

Step 4. Look for a small hose with a cap (only for front loaders).

Step 5. Pull the hose’s cap off and drain out any water in the machine into your bowl (only for front loaders).

Step 6. Replace the hose’s cap and also put the hose back in place (only for front loaders).

Step 7. Go to the back of the washing machine.

Step 10. Pull out the long hose connected to your home drain.

Step 11. Unscrew the back panel of your washer.

Step 12. Look for the other end of the drain hose (this will be connected to a drain pump).

Step 13. Using a pair of pliers, press and hold the two protruding ends of the clamp holding the hose to the pump.

Step 14. Slide the clamp out of place and pull the hose from the drain pump.

Step 15. Push some garden wire or anything similar through the drain hose to remove any debris in it.

Step 16. Run some water through the hose.

Step 17. Reconnect the hose to the drain pump and reinsert the other end into your home drain.

Step 18. Screw the back panel in place.

Note: If the previous method failed, try the following

3. Damaged Circulation Pump

If your machine isn’t draining, it could be that the circulation pump is damaged. Follow the steps below to replace the circulation pump in your front loader Samsung washing machine…

Step 1. Ensure that your machine is disconnected from the power outlet before starting this repair in order to prevent electrocution.

Step 2. Go to the back of the machine, then take out the bolts securing the top panel using a Philips screwdriver. Slide the panel backwards a few inches, then lift it off the cabinet.

Step 3. Pull the soap tray out of the dispenser. Press the little tab in the tray to release it from the housing.

Step 4. Use your Philips screwdriver to take out the bolts at the top of the control panel securing the dispenser.

Step 5. Pry the control panel off the mounting bracket at the front of the machine. Disconnect the wires connected to the control panel (ensure that you note where each wire goes). Set the panel aside.

Step 6. Open your washing machine’s door. Using needle-nosed pliers or a flat-blade screwdriver, pry the retaining wire off the door boot seal (take care not to damage the seal).

Step 7. Pry the seal off the door opening. With your Philips screwdriver, loosen the nuts on the front panel securing the door lock assembly.

Step 8. Pry the pump filter access panel open. Pull the emergency drain tube out of the retainers.

Step 9. Loosen the nuts in the pump filter housing using your Philips screwdriver. With someone assisting you, tip your machine backwards and support it.

Step 10. Loosen the nuts at the bottom of the front panel using your Philips screwdriver. Set the machine back onto its feet.

Step 11. Take out the bolts at the top of the front panel. Carefully lift the front panel off the cabinet and set it aside.

Step 12. Place a container underneath the emergency drain tube. Pull the cap off the tube, then drain out any water stuck in the machine. Once all the water has drained out, put the hose’s cap back on.

Step 13. Using pliers, release the retaining clamps securing the hoses to the pump assembly. Detach the each hose from the pump assembly (some water may spill).

Step 14. Loosen the bolts securing the pump assembly to the cabinet. Pull the drain pump out of the cabinet.

Step 15. Pry the cap off the circulation pump on the pump assembly, then disconnect the wire harness.

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Step 16. Use your Philips screwdriver to loosen the bolts securing the circulation pump to the assembly. Pry the circulation pump off, then discard it.

Step 17. Prepare the new circulation pump for installation by taking it out of its packaging. Mount the circulation pump on the pump assembly, then tighten the bolts.

Step 18. Plug the wires into the pump assembly. Reinstall the pump assembly in the cabinet, then apply the Philips screws to secure it.

Step 19. Connect each hose to the appropriate port on the pump assembly. Secure the hoses by sliding the retaining clamps into place.

Step 20. Lift the front panel and carefully mount it on the cabinet. Using your Philips screwdriver, apply the bolts at the top of the panel.

Step 21. Tighten the two screws in the pump filter housing, then close the access panel. Tip the machine backwards, then support it.

Step 22. Apply the bolts at the bottom of the front panel using your Philips screwdriver. Set your machine back onto its feet.

Step 23. Open your washing machine’s door. Reach behind the front panel, then push the door lock into place. Secure the door lock by tightening the Philips screws.

Step 24. Carefully fit the door boot seal around the front panel. Using a flat-blade screwdriver, fit the retaining wire around the door gasket.

Step 25. Plug each wire harness into its appropriate terminal on the control panel. Snap the panel onto the front of the cabinet.

Step 26. Tighten the bolts at the top of the control panel using your Philips screwdriver. Push the soap tray into the dispenser.

Step 27. Mount the top panel on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.

Step 28. Plug your machine into the power outlet, then try running a wash cycle to ensure that the issue has been fixed.

4. Damaged Drain Pump

To replace a damaged drain pump in your top loader Samsung washing machine, follow the steps below…

Top Loaders

To replace a damaged pump assembly in your top loader Samsung washing machine, follow the steps below…

Step 1. In order to prevent electrocution and leakage, turn the water taps off, then disconnect the power cord from the outlet.

Step 2. Pull your machine’s drain hose out of the standpipe. Disconnect the water supply hoses from the ports at the back of the machine (keep a rag nearby in case water spills).

Step 3. Tip the washing machine backwards carefully, then set it on the floor (get someone to assist you if needed).

Step 4. Pry the cap off the pump assembly at the bottom of the tub. Disconnect the wire harness connected to the pump.

Step 5. Using pliers, release the retaining clamps securing the hoses to the pump assembly. Detach each hose from the drain pump (some water may spill).

Step 6. With a 12mm socket wrench, loosen the bolts securing the pump assembly to the cabinet. Pull the drain pump out of the cabinet, then discard it.

Step 7. Prepare the new drain pump for installation by unpacking it. Mount the new pump on the cabinet, then secure it by applying the 12mm bolts.

Step 8. Plug the wire harness into the pump assembly. Connect the hoses to the ports on the pump, then slide the retaining clamps into place.

Step 9. Carefully lift the machine onto its feet. Reinsert the drain hose into the standpipe.

Step 10. Reconnect the COLD and HOT water supply hoses to the corresponding ports at the back of the machine (ensure that each hose is properly connected in order to prevent leakage).

Step 11. Turn the water supply taps back on, then plug the power cord into the outlet. To ensure that the issue has been fixed, try running a wash cycle.

Front Loaders

To replace the drain pump in your front loader Samsung washing machine, follow the steps below…

Step 1. Ensure that you disconnect your machine from the outlet before starting this repair in order to prevent any chances of electrocution.

Step 2. Go to the back of the washer. Loosen the nuts at the back of the cabinet securing the top panel. Slide the panel backwards a few inches, then lift it off the machine.

Step 3. Slide the detergent tray out. Press the tab in the tray to release it from the housing. Loosen the nuts at the top of the control panel. Pry the panel off, then set it on top of the cabinet.

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Step 4. Pry the lower front access panel open. Pull the emergency drain tube out of the retainers, then place a small container underneath it.

Step 5. Pull the cap off the tube, then let any water stuck in the machine drain out. Once all the water has drained out, put the hose’s cap back on.

Step 6. Open your washing machine’s door. With a Philips screwdriver, take out the nuts on the front panel securing the door lock.

Step 7. Wedge a flat-blade screwdriver underneath the metal wire around the door boot seal. Carefully work the screwdriver around until the wire pops off. Pry the door gasket off the front panel.

Step 8. Loosen the two screws in the pump filter housing using a Philips screwdriver. With someone assisting you, tip the machine backwards a bit and support it.

Step 9. Take out the nuts at the bottom of the front panel. Carefully set your washing machine onto its feet.

Step 10. Loosen the Philips screws at the top of the front panel using your Philips screwdriver. Carefully lift the front panel off the cabinet, then set it aside.

Step 11. Pry the cap off the drain pump assembly, then detach the wires. Use pliers to release the retaining clamps securing the sump hose and outlet hose to the pump.

Step 12. Detach each hose from the pump assembly (some water may spill out). Using a Philips screwdriver, loosen then nuts securing the pump assembly to the cabinet.

Step 13. Pull the drain pump out of the machine, then set it aside. Prepare the new pump assembly for installation by unpacking it.

Step 14. Install the new drain pump in the cabinet, then apply the Philips screws to secure it. Plug the wire harness into the new pump assembly.

Step 15. Connect each hose to its appropriate port on the new pump assembly. Secure the hoses by sliding the retaining clamps into place.

Step 16. Lift the front panel and carefully mount it on the cabinet. Using your Philips screwdriver, apply the nuts at the top of the front panel.

Step 17. Tighten the two nuts in the pump filter housing. Tip your machine backwards a bit, then apply the bolts at the bottom of the front panel. Set the machine back onto its feet.

Step 18. Snap the control panel onto the front of the cabinet. Secure the panel by applying the Philips screws at the top.

Step 19. Push the soap tray into the dispenser. Mount the top panel on the cabinet, then push it forwards. Secure the panel by applying the nuts at the back.

Step 20. Open your washing machine’s door. Push the door lock assembly back into place. Secure the door lock to the panel by applying the Philips screws.

Step 21. Fit the door seal around the front panel. Using needle-nosed pliers or a flat-blade screwdriver, fit the retaining band around the door boot seal.

Step 22. Reconnect the machine to the power outlet, then try running a wash cycle to ensure that the issue has been fixed.

Note: Please keep in mind that the location of the drain pump will vary depending on your washer’s model.

Check out these other articles…

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How Do I Force My Samsung Washer To Drain? [Easy Guide]

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Samsung Washing Machine Not Draining Or Spinning [Easy Fix]

Samsung Washing Machine Keeps Filling And Draining [6 Common Causes And Solutions]

How To Drain Water From A Samsung Washing Machine

Do the following to drain water from your Samsung washing machine manually:

For Front Loaders

Here’s how to drain water from your Samsung front load washing machine:

Step 1. Turn off your washing machine’s power and water supply to avoid electrocution and water damage.

Step 2. Place some towels or a shallow tray on the ground in front of the machine.

Step 3. Open the little panel in front of the machine.

Step 4. Look for the small hose beside the debris filter and pull the cap out.

Step 5. Drain all the water from the hose into the tray.

Step 6. Put the hose’s cap back in place and replace the panel.

For Top Loaders

Go through the following procedure to drain water from your Samsung top load washing machine:

Step 1. Turn off your washing machine’s water and power supply.

Step 2. Get a bucket, some towels, and a sponge.

Step 3. Scoop out the water from your machine’s drum using the bucket.

Step 4. Once you can’t scoop out any more water, use the towels and the sponge to remove any remaining water.

Step 5. Run a Spin cycle to thoroughly dry the machine.

Note: Please refer to the video below for a visual explanation...

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