Is your Samsung washing machine not working? Then you’ve come to the right place. In this in-depth guide, we’ll be showing you how to handle this issue in easy-to-follow steps.
So, without further ado, let’s begin…
Samsung Washing Machine Spin Not Working
Here are the different things that can prevent your Samsung washing not to spin…
1. Unbalanced Load
If the load in your Samsung washing machine is not balanced, the machine’s drum won’t spin as it normally should. You can get an unbalanced load by putting too many clothes in the washer per cycle.
If the washing machine machine is overloaded with clothes the drum will be too weighed down to spin. In fact, most washing machines will give you an error code. Some washing machine’s may give an error code if you don’t put enough clothes in the washer (not all washer’s do this.
To prevent an unbalanced load, always ensure to put a moderate quantity of clothes in the drum when doing laundry. The proper quantity of clothes to put will vary depending on the size of your washing machine. It is advised that you consult your owner’s manual to learn the proper quantity of clothes to put in your washing machine.
Tip: When loading your washing machine, spread the clothes evenly in the drum. This will help ensure that the weight is evenly distributed.
2. Washer Hasn’t Drained Out
Here’s what to do if your Samsung washing machine isn’t draining…
Step 1. Turn off your washing machine’s water and power supply.
Step 2. Place some towels or rags on the ground in front of your washing machine (front loaders only).
Step 3. Press and open the little panel in front of the machine at the bottom (front loaders only).
Step 4. Gently pull out the short capped hose under the panel out a few inches (front loaders only).
Step 5. Place a container underneath the hose (front loaders only).
Step 6. Pull the hose’s cap off and let any water in the washing machine drain out into the container (front loaders only).
Step 7. Once all the water has drained out, put the hose’s cap back on and push the hose back in place (front loaders only).
Step 8. Turn the knob beside the hose counterclockwise and pull it out. This is known as the drain pump filter (front loaders only).
Step 9. Take the filter to a sink and clean out any lint and debris that may have accumulated in the filter (front loaders only).
Step 10. Once the filter is clean, push it back in place and turn it clockwise to lock it. (front loaders only).
Step 11. Put the panel back in place (front loaders only).
Step 12. Go to the back of your washing machine.
Step 13. Inspect the drain hose for any bends or kinks and straighten as needed. A bend in the drain hose can restrict water flow.
Step 14. Ensure that the drain hose isn’t inserted more that 8 inches into your home drain. It also shouldn’t be inserted less than 6 inches. This will help ensure that water drains out properly.
If the solutions above didn’t work for you, there is most likely an issue with your washing machine’s drain pump. Here’s how to replace a drain pump on a Samsung washing machine…
Washer Hasn’t Drained Out — Replacing Drain Pump
Step 1. Turn off your washing machine’s water and power supply.
Step 2. Disconnect the water inlet hose from the back of the washing machine.
Step 3. Pull the drain hose out of your home drain.
Step 4. Lay your washing machine down on its side (if you have a top loader, make sure to tape the lid closed before tipping it).
Step 5. Using a Philips screwdriver, remove the screws holding the metal noise sheet underneath the washer (not all washing machines have this).
Step 6. With the screws removed, take the panel out from under the washing machine.
Step 7. You will find the drain pump in a corner under the washer with a black hose connected to it. Disconnect the two electrical connectors attached to the drain pump.
Step 8. The drain pump is held in place by three screws. Use a Philips screwdriver to take the screws out.
Step 9. With the screws removed, take the drain pump out of the washing machine.
Step 10. There will be a black band around the drain pump. This band acts as a seal for the pump. Take it off and keep it in a safe place.
Step 11. Take your new drain pump out of its pack.
Step 12. Inspect the new drain too see if it has the black band on it. If it does not, take the band from the old pump and it on the new one.
Step 13. Pop the new drain pump in the same position as the one you removed.
Step 14. Reapply the threes screws to hold the pump in place.
Step 15. Connect each of the two electrical connectors to its appropriate terminal on the drain pump.
Step 16. Ensure that all connections are secure.
Step 17. If your washer has one, screw the metal noise sheet back in place at the bottom of the machine.
Step 18. Carefully lift the washing machine upright.
Step 19. Connect the water inlet hose back to the washing machine (ensure that the connection is secure in order to avoid water leakage.
Step 20. Insert the drain hose back into your home drain. Ensure that the hose isn’t inserted less than 6 inches into the drain. It also shouldn’t be inserted more that 8 inches.
Step 21. Turn on your washing machine’s water and power supply.
Step 22. Run a wash cycle to see if the issue has been resolved.
- ★【PRODUCT SPECIFICATIONS 】: DC31-00178A Washer Drain Pump for AC120V-60Hz, 80W. ➤Drain pump motor DC31-00178A removes water from the washer during the drain portion of the cycle. ➤DC31-00178A Laundry Washer Drain Pump Motor is a GENUINE OEM part. The Genuine tag guarantees that the part was engineered to Samsungs specifications resulting in the highest performance with superior quality.
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- ★【REPLACEMENT PART No.】: DC31-00178A Washer Drain Pump Motor Replacement for some Samsung front-load and top-load washers in WA4, WA5, WF2, WF3, WF4 and WF5 series.
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Prices pulled from the Amazon Product Advertising API on:
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.
Samsung Washing Machine Not Working After Power Cut
If your Samsung washing machine is not working after a power cut, the first thing you should check is the circuit breaker. The circuit breaker may have tripped when the power went out; you will need to switch it back on.
Another thing you should try is resetting the washer. To do this, simply turn the washer off and unplug it for about 10 to 20 minutes. This will help the washer’s system reset any temporary errors or glitches.
If neither of these solutions fixes the issue, your washing machine may have a more serious problem. It is advised that you contact a washer repair service to further diagnose the situation.
Check out these other articles…
Samsung Washing Machine Not Starting [How To Fix]
Samsung Washing Machine Overflows [How To Fix]
Samsung Washing Machine Is Flashing [Proven Solutions]
How To Clean An LG Washing Machine [Detailed Guide]
Samsung Washing Machine Sound [How To/Issues & Solutions]
Samsung Washing Machine Smells [Issues & Solutions]
Samsung Washing Machine Pump Not Working
If the drain pump in your Samsung washing machine isn’t working, the washer won’t be able to drain water. Here’s how to replace a defective drain pump on your Samsung washing machine…
Step 1. Turn off your washing machine’s water and power supply to avoid electrocution and water spills.
Step 2. Go to the back of the washing machine and disconnect the water supply hose from the washer.
Step 3. Pull the drain hose out of your home drain.
Step 4. Carefully lay the washing machine down on it’s side (if you have a top load washer, make sure to tape the lid closed before tilting it).
Step 5. Using a Philips screwdriver, remove the screws holding the metal noise sheet at the bottom of the washing machine (not all washing machine’s have this).
Step 6. You will find the drain pump assembly with a black pump connected to it. Disconnect the two electrical connectors from the drain pump.
Step 7. The drain pump is held by three screws. Use your Philips screwdriver to take them out.
Step 8. Pull the drain pump out of the washing machine.
Step 9. You will find a black band around the drain pump; this band acts as a s seal. Take it off and keep it in a safe place.
Step 10. Take your new washing machine drain pump out of its pack. Check to see if it has the black seal on it. If it does not, take the one from the old pump and put it around it.
Step 11. Pop the new drain pump in the same location as the one you removed.
Step 12. Reapply the three screws to hold the drain pump in place.
Step 13. Connect each of the two electrical connectors to its appropriate terminal on the new drain pump.
Step 14. Ensure that all connections are properly secured.
Step 15. Lift the washing machine upright.
Step 16. Connect the water inlet hose back to your washing machine (ensure that the connection is secure in order to avoid water leakage).
Step 17. Insert the drain hose back into your home drain. The hose shouldn’t be inserted more than 8 inches into the drain. It also shouldn’t be inserted less than 6 inches.
Step 18. Turn on your washing machine’s water and power supply.
Step 19. Run a wash cycle to ensure that machine is working properly.
Note: Please keep in mind that the process of replacing this part will vary depending on your washing machine’s model. If you couldn’t follow the procedure above on your washer, please consider contacting a washer repair service to help you replace this part.
Samsung Washing Machine Buttons Not Working
If the buttons on your Samsung washing machine aren’t working, it most likely means that the Child Lock feature is activated. Child Lock prevents anyone from changing any settings on the machine during cycles. This feature is very useful for houses with little kids.
Depending on your washer’s model, the process of deactivating Child Lock will vary. For most washers, all you need to do is press and hold the Temp and Spin buttons simultaneously for about 3 seconds.
For some other washers, you will need to press the Smart Control and Options buttons. For some models, you simply need to press the Child Lock button to deactivate it. If none of these options work for your washer, look for an icon with a padlock face. For some models, it will an icon with a child’s face.
You should see two lines going from the icon to two buttons on the control panel; these are the buttons you need to hold to deactivate Child Lock. You can also consult your manual to learn your washer’s specific controls.
Note: This applies to both front loader and top loader washing machines.
Samsung Washing Machine Power On But Not Working
There are two things that could cause this issue in your washer; a faulty power outlet and a defective washer control board. To troubleshoot the issue, unplug your washer from your power outlet and try plugging another appliance. If the other appliance doesn’t work, the issue is from the power outlet. You will need to call an electrician to help you fix it.
On the other hand, if the appliance does come on, there is an issue with the washing machine’s control board. You will need to replace the control board to get the washer to start.
Unfortunately, the process of replacing a washing machine control board varies a lot depending on the washer’s model. So in order to avoid damaging any other components in the washer, it is advised that you contact a washer repair service to help you with the repair.
Samsung Washing Machine Rinse Not Working
If your Samsung washing machine doesn’t get enough water, it won’t be able to start the rinse cycle. Here’s how to fix water supply issues in your washing machine…
Step 1. Turn off your washer’s power and water supply.
Step 2. Disconnect your water supply hose from the back of the washer.
Step 3. Using a pair or needle-nosed pliers (or your fingers), pull out the little mesh filter inside the water inside the water inlet port at the back of the washer.
Step 4. Take the filter to a sink and rinse out any dirt that may be clogging it.
Step 5. Once the filter has been properly cleaned, push it back in place.
Step 6. Get a plumber to check the pressure of your home water supply (or do it yourself if you can). For your washer to function normally, your water pressure needs to be at least 20 psi.
Step 7. Disconnect the other end of the hose from your home water supply. Make sure that the water valve is turned off.
Step 8. Take the hose to a sink and try running some tap water through it. If water doesn’t move freely through the hose, it means that it is clogged.
Step 9. Get some garden wire (or anything similar).
Step 10. Pass the wire through the hose to push out any debris that may be clogging it. You can also try blowing through the hose.
Step 11. Take the hose to a tap and try running water through it again. If it still doesn’t flow freely, repeat the process above.
Step 12. Once the hose is clear, connect it back to your home water supply.
Step 13. Connect the other end of the hose back to the washing machine.
Step 14. Turn on your washing machine’s power and water supply. Ensure that the water valves are fully opened.
Step 15. Run a wash cycle to see if the issue has been resolved.