If your Samsung washing machine spin cycle isn’t working as it should, don’t worry; we’re here to help. In this guide, we’ll be showing you how to fix this issue. So, without wasting any more time, let’s begin…
Table of Contents
Samsung Washing Machine Spin Cycle Not Working
There are different things that could cause your Samsung washing machine spin feature to misbehave. Here are the issues and how to fix them…
1. Washer Is Not Draining
Your Samsung washing machine spin feature won’t work unless the drum is completely drained first. Here’s what to do if your washing machine is not draining…
Step 1. Turn off your washing machine’s water and power supply.
Step 2. Get some old towels or rags.
Step 3. Place the rags on the ground in front of your washer (front loaders only).
Step 4. Press and open the little panel in front of your machine at the bottom (front loaders only).
Step 5. Gently pull out the short capped hose underneath the panel a few inches (front loaders only).
Step 6. Place a container underneath the hose (front loaders only).
Step 7. Pull the hose’s cap off and let any water in the drum drain out (front loaders only).
Step 8. Once all the water has drained out, put the hose’s cap back on and push the hose back in place (front loaders only).
Step 9. Turn the knob beside the hose counterclockwise and pull it out. This is known as the drain pump filter (front loaders only).
Step 10. Remove any debris or lint that may have gathered in the filter and rinse it thoroughly in a sink (front loaders only).
Step 11. Once the filter is clean, put it back in place and turn it clockwise to lock it (front loaders only).
Step 12. Put the panel back in place (front loaders only).
Step 13. Go to the back of the washing machine.
Step 14. Inspect the drain hose for any kinks or bends and straighten as needed. A bend or kink in the hose can restrict water flow.
Step 15. If your home drain is a standpipe, ensure that the connection between the drain hose and the home drain isn’t airtight.
Step 16. Ensure that the drain hose isn’t inserted more than 8 inches into your home drain. It also should not be inserted less than 6 inches into the home drain. This will help ensure that water flows properly out of the machine.
Step 17. Turn on your washing machine’s water and power supply.
2. Unbalanced Load In Washer
This is the most common thing that can prevent a washing machine from entering the spin cycle. If you put too many items of clothing in the washer, the drum won’t turn as it should. The same thing will happen if you don’t put enough clothes in the machine.
Always ensure to put a moderate quantity of clothes in your washer whenever doing laundry. The recommended quantity of clothes you should put in your washer will vary depending on the size of your machine.
It is advised that you consult your manual to learn your washer’s minimum and maximum load.
Another thing that could cause an unbalanced load is putting your washer on an uneven surface. If the washer sits tilted at an angle, the weight of the clothes will mostly on that side.
This make it difficult for the washer’s drum to spin. Ensure to keep your washing machine on a firm, even surface to avoid this issue.
Useful Tip: To minimize the chances of this happening to your washer, spread your clothes evenly in the drum when loading. This will help balance the weight on both sides of your washing machine’s drum.
3. Faulty Drive Motor
If your your washing machine drive motor fails, the drum will not be able to spin. Follow the steps below to replace this part…
Front Loaders
Follow the steps below to replace the drive motor in your front loader Samsung washing machine…
Step 1. Ensure that the washing machine is disconnected from the power outlet in order to prevent any chances of electrocution.
Step 2. Go to the back of the cabinet, then take out the bolts securing the rear access panel. Lift the panel off the machine and set it aside.
Step 3. Carefully unhook the drive belt from the motor pulley and drive pulley, then set the belt aside.
Step 4. Detach the wire harness attached to the drive motor at the bottom of the tub. Loosen the bolts securing the motor to the bottom of the machine using a 13mm socket wrench.
Step 5. Carefully lift the motor out of the cabinet, then set it aside. Prepare the new drive motor for installation by unpacking it.
Step 6. Carefully mount the new drive motor at the bottom of the tub, then secure it by applying the 13mm bolts.
Step 7. Plug the wire harness into the new motor. With the grooved side turned inwards, loop the drive belt around the drive pulley and motor pulley.
Step 8. Snap the rear access panel on the cabinet, then apply the bolts using your Philips screwdriver.
Step 9. Plug your washing machine’s power cord into the outlet, then try running a spin cycle to ensure that the issue is fixed.
Dryers
Take the following steps to replace the drive motor in your Samsung dryer…
Step 1. Ensure that the machine’s power cord is disconnected from the outlet before starting this procedure in order to prevent electrocution.
Step 2. From the back of the machine, loosen the bolts holding the top panel using a Philips screwdriver. Pull the panel backwards a bit, then lift it off the cabinet.
Step 3. Pry the control panel off the front of the cabinet (use a flat-blade screwdriver if needed).
Step 4. Detach the wire connectors attached to the control panel. Set the control panel aside.
Step 5. With your Philips screwdriver, take out the bolts at the top of the front panel. Open the door of your dryer, then take out the two screws at the bottom of the opening.
Step 6. Carefully lift the front panel off the cabinet. Detach the wire harness attached to the door lock assembly on the panel. Set the front panel aside.
Step 7. With your Philips screwdriver, take out the bolts holding the control panel’s support bracket to the front of the cabinet. Release the wires from the retainers, then set the bracket aside.
Step 8. Detach the wires from the light assembly at the top of the front bulkhead. Disconnect the moisture sensor wire connector at the bottom of the bulkhead.
Step 9. Using your Philips screwdriver, take out the bolts holding the front bulkhead to the cabinet. Lift the bulkhead off the machine, then set it aside.
Step 10. Reach underneath the drum, then push the idler pulley inwards to release the tension on the belt. Unhook the belt from the motor pulley and idler pulley.
Step 11. Carefully lift the belt and drum out of the cabinet, then set them aside. Take out the bolts holding the cover to the blower wheel using a Philips screwdriver.
Step 12. Secure the motor pulley using an adjustable wrench. Remove the bolt holding the blower wheel to the housing using a 14mm socket wrench. Pull the blower wheel out and set it aside.
Step 13. Detach the wire harness attached to the drive motor. Using a flat-blade screwdriver, pry off the front and rear motor mounting clips. Lift the drive motor out of the cabinet, then set it aside.
Step 14. Prepare your new washing machine drive motor for installation by unpacking it. Carefully mount the motor in the cabinet.
Step 15. Snap the front and rear mounting clips onto the new motor. Reconnect the wire harness to the terminal on the new motor.
Step 16. Push the blower wheel into the housing, then secure it by applying the 14mm bolt.
Step 17. Place the cover on the blower housing, then apply the Philips screws. Lift the drum and drive belt, then carefully guide them into the cabinet.
Step 18. Reach underneath the drum, then push the idler pulley inwards. Loop the drive belt around the idler pulley and motor pulley in a zig-zag formation.
Step 19. Slowly rotate the drum by hand to ensure that the belt is properly aligned. Lift the front bulkhead and mount it on the cabinet. Secure the bulkhead by applying the Philips screws.
Step 20. Plug the moisture sensor wire harness back in. Reconnect the wires to the light assembly at the top of the bulkhead.
Step 21. Place the control panel’s mounting bracket on the cabinet, then apply the bolts using your Philips screwdriver.
Step 22. Lift the front panel and remount it on the cabinet. Apply the screws at the top of the front panel using a Philips screwdriver.
Step 23. Open the door of your washing machine, then apply the two screws at the bottom of the opening.
Step 24. Reconnect the wires to the control panel. Snap the panel back onto the mounting bracket.
Step 25. Place the top panel on the cabinet, then tighten the screws at the back using your Philips screwdriver.
Step 26. Reconnect your appliance to the electrical outlet. Ensure that the issue has been fixed by running a spin cycle.
4. Faulty Stator
If your washer uses a stator instead of a drive motor, you may need to replace it if your washing machine isn’t spinning. Here’s how to do this…
Front Loaders
To replace the stator in your front loader Samsung washing machine, follow the steps below…
Step 1. In order to avoid any chances of electrocution, ensure that you disconnect your machine from the outlet before starting this repair.
Step 2. Go to the back of the appliance, then take out the screws holding the rear access panel using a Philips screwdriver. Pry the panel off the cabinet, then set it aside.
Step 3. Take out the bolt holding the rotor to the back of the tub using a 19mm socket wrench (this may require some effort). Pry the rotor off the tub, then set it aside.
Step 4. Disconnect the two wires attached to the stator on the tub. Take out the six bolts holding the stator to the machine using a 10mm socket wrench.
Step 5. Lift the stator off the machine, then discard it. Prepare then new stator for installation by unpacking it.
Step 6. Plug each wire harness into its appropriate terminal on the new stator. Mount the stator on the tub, then tighten the six 10mm bolts.
Step 7. Place the rotor on the stator, then apply the bolt with the 19mm socket wrench.
Step 8. Snap the rear panel on the cabinet, then apply the bolts using your Philips screwdriver.
Step 9. Plug your washing machine back into the outlet, then try running a wash cycle to ensure that the issue has been fixed.
Top Loaders
Do the following to replace the stator in your top loader Samsung washing machine…
Step 1. Turn your machine’s water supply taps off, then disconnect the power cord from the outlet in order to prevent any chances of electrocution or leakage.
Step 2. Pull your machine’s drain hose out of the standpipe. Using pliers if needed, disconnect the COLD and HOT water supply hoses to the back of the machine (some water may spill out).
Step 3. Carefully tip your washing machine forwards, then set it on the floor (get someone to help you if needed).
Step 4. Use a 19mm socket wrench to take out the bolt holding the rotor to the bottom of the tub. Carefully pry the rotor off and set it aside.
Step 5. Note the positioning of the wires attached to the stator, then disconnect each one.
Step 6. Loosen the bolts holding the stator to the bottom of the tub using a 10mm socket wrench. Lift the stator off the machine and discard it.
Step 7. Prepare your new washing machine stator for installation by taking it out of its packaging.
Step 8. Mount the stator at the bottom of the tub, then apply the 10mm bolts to secure it. Plug each connector into its appropriate terminal on the stator.
Step 9. Place the rotor on the stator, then apply the 19mm bolt to secure it. Carefully lift your washing machine back onto its feet.
Step 10. Reinsert the drain hose into the standpipe. Reconnect the HOT and COLD water supply hoses to the corresponding ports at the back of the machine (ensure that each hose is properly attached in order to prevent leakage).
Step 11. Plug the power cord back into the outlet, then turn the water taps on. Try running a spin cycle to ensure that the issue has been fixed.
5. Broken Drive Belt
Follow the steps below to replace the drive belt in your Samsung washing machine…
Front Loaders
Do the following to replace a damaged drive belt in your front loader Samsung washing machine…
Step 1. In order to prevent any chances of electrocution, ensure that you disconnect your washing machine from the outlet before starting this repair.
Step 2. Using a Philips screwdriver, take out the bolts at the back of the machine securing the rear access panel. Lift the panel off the cabinet and set it aside.
Step 3. If still intact, unhook the drive belt from the motor pulley and drive pulley. Discard the old belt, then prepare the new one for installation by unpacking it.
Step 4. Loop the new belt around the drive pulley and motor pulley (ensure that the grooved side of the belt is turned inwards).
Step 5. Remount the rear panel on the cabinet, then apply the Philips screws to secure it. Plug your washing machine’s power cord back into the outlet, then turn try running a spin cycle to ensure that the issue has been fixed.
Dryers
Take the following steps to replace the drive belt in your Samsung dryer…
Step 1. Disconnect your washing machine’s power cord from the outlet before starting this repair in order to prevent any chances of electrocution.
Step 2. Take out the screws at the back of the machine securing the top panel using a Philips screwdriver. Slide the panel backwards about an inch or so, then lift it off the cabinet.
Step 3. Pry the control panel off the front of the cabinet. Disconnect the wires attached to the control panel, then set the panel aside.
Step 4. Using your Philips screwdriver, take out the bolts at the top of the front panel. Open the door of your machine, then loosen the two screws at the bottom of the opening.
Step 5. Carefully lift the front panel off the cabinet and set it aside. Take out the screws holding the control panel’s mounting bracket. Lift the bracket off the machine.
Step 6. Disconnect the wires attached to the light assembly at the top of the front bulkhead. Disconnect the moisture sensor harness at the bottom of the bulkhead.
Step 7. Using your Philips screwdriver, take out the bolts holding the front bulkhead to the cabinet. Lift the bulkhead off the machine and set it aside.
Step 8. Reach underneath the drum and push the idler pulley inwards. Unhook the drive belt from idler pulley and motor pulley (if intact).
Step 9. Take the drive belt off the drum, then discard it. Prepare the new belt for installation by unpacking it.
Step 10. Loop the new belt around the drum with the grooved side turned inwards. Reach underneath the drum and push the idler pulley inwards a bit.
Step 11. Loop the new belt around the motor pulley and idler pulley in a zig-zag formation. Slowly rotate the drum by hand to ensure that the belt is properly aligned.
Step 12. Lift the front bulkhead and remount it on the cabinet. Apply the screws to secure the bulkhead.
Step 13. Plug the light assembly wires back in, then reconnect the moisture sensor wire connector.
Step 14. Place the control panel’s mounting bracket on the cabinet, then use your Philips screwdriver to tighten the bolts.
Step 15. Lift the front panel and reconnect the wire harness to the door lock assembly. Snap the front panel onto the cabinet, then use your screwdriver to apply the bolts at the top.
Step 16. Open the door of your machine, then apply the bolts at the bottom of the opening.
Step 17. Plug each wire connector into the control panel. Snap the panel onto the front of the cabinet. Place the top panel on the machine, then push it forwards.
Step 18. Secure the top panel by applying the bolts at the back using a Philips screwdriver.
Step 19. Plug the dryer’s power cord back into the outlet, then ensure that the issue has been fixed by running a spin cycle.
6. Damaged Idler Pulley Wheel (Dryers)
Follow the steps below to replace a damaged idler pulley wheel in your Samsung dryer…
Step 1. Ensure that your washing machine’s power cord is disconnected from the outlet before starting this repair.
Step 2. Loosen the screws at the back of the machine holding the top panel. Slide the panel backwards about an inch or so, then lift it off the cabinet.
Step 3. Pry the control panel off the mounting bracket, then detach the wires attached to it. Set the control panel aside.
Step 4. Open your washing machine’s door, then loosen the two nuts at the bottom of the opening.
Step 5. Take out the bolts at the top of the front panel. Carefully lift the front panel off the machine. Detach the door switch wire connector from the front panel.
Step 6. Set the front panel aside. Using your Philips screwdriver, loosen the bolts holding the control panel’s mounting bracket to the cabinet. Release the wires from the twist retainers on the bracket.
Step 7. Disconnect the moisture sensor wire harness at the bottom if the front bulkhead. Detach the wires from the light assembly at the top of the bulkhead.
Step 8. Using your Philips screwdriver, remove the bolts holding the front bulkhead to the drum. Lift the bulkhead off the machine and set it aside.
Step 9. Reach underneath the drum, then push the idler arm inwards (this will release the tension on the drive belt). Unhook the belt from the idler pulley and motor pulley.
Step 10. Carefully lift the drive belt and drum out of the cabinet, then set them aside. Using needle-nosed pliers, pry off the retaining ring holding the pulley wheel to the idler arm. Slide the wheel off the shaft, then discard it.
Step 11. Take your new idler pulley wheel out of its packaging. Slide the new pulley onto the idler arm, then secure it by snapping the retaining ring on.
Step 12. Lift the drum and drive belt, then guide them into the cabinet. Reach under the drum, then loop the belt around the motor pulley and idler pulley in a zig-zag formation.
Step 13. Try rotating the drum by hand t ensure that the belt is properly aligned. Lift the front bulkhead and mount it on the cabinet. Secure the bulkhead by applying the bolts with your Philips screwdriver.
Step 14. Plug the moisture sensor wire harness back in. Reconnect the wires to the light assembly on the front bulkhead.
Step 15. Place the control panel’s mounting bracket on the cabinet, then apply the bolts. Mount the front panel on the cabinet, then tighten the screws at the top using a Philips screwdriver.
Step 16. Open the door of your washing machine, then tighten the screws at the bottom of the opening.
Step 17. Reconnect the wires to the control panel. Snap the panel onto the mounting bracket. Remount the top panel on the cabinet, then tighten the screws at the back using a Philips screwdriver.
Step 18. Plug your dryer’s power cord back into the outlet, then ensure that the issue has been fixed by running a spin cycle.
7. Damaged Drum Rollers (Dryers)
If your Samsung dryer isn’t spinning, another cause could be a damaged drum roller. To replace a damaged roller in your dryer, follow the steps below…
Front Rollers
Take the steps below to replace the front drum rollers in your Samsung dryer…
Step 1. Prevent any chances of electrocution by disconnecting your dryer’s power cord from the outlet before starting this repair.
Step 2. Go to the back of the appliance, then take out the bolts holding the top panel using a Philips screwdriver. Pull the panel backwards a few inches, then lift it off the cabinet.
Step 3.Using a flat-blade screwdriver if needed, pry the control panel off the mounting bracket.
Step 4. Detach the wire connectors attached to the control panel. Set the control panel aside.
Step 5. Loosen the screws at the top of the front panel using your Philips screwdriver. Open the dryer’s door, then take out the two screws at the bottom of the opening.
Step 6. Carefully lift the front panel off the cabinet. Disconnect the door switch wire harness attached to the front panel. Set the panel aside.
Step 7. Use your Philips screwdriver to take out the bolts holding the control panel mounting bracket to the cabinet. Release the wires from the retainers on the mounting bracket.
Step 8. Detach the wires attached to the light assembly at the top of the front bulkhead. Disconnect the moisture sensor wire connector at the bottom of the bulkhead.
Step 9. Using your Philips screwdriver, take out all the bolts holding the bulkhead to the cabinet. Carefully lift the bulkhead off the machine and set it on a flat surface facing upwards.
Step 10. Secure the roller shaft using an adjustable wrench, then take out the bolt at the other end using a 17mm socket. Take the roller off the bulkhead, then set it aside.
Step 11. Place the new roller on the bulkhead, then tighten the 17mm bolt to secure it. Replace the second roller the same way.
Step 12. Lift the bulkhead and remount it on the drum. Apply the Philips screws to secure the bulkhead.
Step 13. Plug the moisture sensor and drum light wire connectors back in. Put the control panel’s mounting bracket back in place, then tighten the nuts.
Step 14. Lift the front panel, then reconnect the door lock wire harness. Mount the front panel on the cabinet, then use your Philips screwdriver to apply the bolts at the top.
Step 15. Open the door of your machine, then use your screwdriver to tighten the two screws at the bottom of the opening.
Step 16. Plug the wire connectors back into the control panel. Snap the panel onto the front of the cabinet.
Step 17. Remount the top panel on the cabinet, then push it forwards. Secure the panel by applying the bolts at the back using your Philips screwdriver.
Step 18. Plug the power cord into the electrical outlet. To ensure that the issue has been fixed, try running a spin cycle.
Rear Rollers
Take the following steps to replace the rear rollers in your Samsung dryer…
Step 1. Ensure that your machine is disconnected from the outlet before starting this repair in order to prevent electrocution.
Step 2. Go to the back of the machine, then take out the nuts securing the top panel using a Philips screwdriver. Pull the panel backwards a bit, then lift it off the machine.
Step 3. Using a flat-blade screwdriver if needed, pry the control panel off the front of the machine. Detach the wire harness attached to the panel, then set the panel aside.
Step 4. Use your screwdriver to take out the bolts at the top of the front panel. Open the door of your machine, then loosen the two screws at the bottom of the opening.
Step 5. Carefully lift the front panel off the cabinet. Detach the door lock wire harness connected to the front panel. Set the front panel aside.
Step 6. Loosen the screws holding the control panel’s mounting bracket. Release the wires from the retainers on the bracket, then set the bracket aside.
Step 7. Disconnect the moisture sensor wire harness at the lower section of the front bulkhead. Detach the light assembly wires at the top of the bulkhead.
Step 8. Using your Philips screwdriver, take out the bolts holding the front bulkhead to the cabinet. Lift the bulkhead off the cabinet, then set it aside.
Step 9. Reach underneath the drum, then push the idler pulley inwards to release the tension on the drive belt. Unhook the belt from the motor pulley and idler pulley.
Step 10. Lift the drum and belt out of the cabinet carefully, then set them aside. Using your Philips screwdriver, take out the bolts holding the heating element housing to the mounting bracket.
Step 11. Pull the heating element housing out of the cabinet, then set it aside. Go to the back of the machine, then use your Philips screwdriver to loosen the bolts securing the rear bulkhead.
Step 12. Pry the locking ring off the water inlet valve. Detach the water line from the inlet valve (some water may spill out).
Step 13. Release the wires from the twist retainer at the top of the rear bulkhead. Carefully lift the rear bulkhead out of the cabinet.
Step 14. Secure the drum roller shaft using an adjustable wrench, then loosen the mounting bolt using a 14mm socket wrench.
Step 15. Slide the roller off the shaft, then set it aside. Prepare the new roller for installation by unpacking it.
Step 16. Slide the new roller onto the shaft, then tighten the bolt with your socket wrench. Replace the second roller by repeating these steps.
Step 17. Lift the rear bulkhead, then carefully guide it into the cabinet. Secure the bulkhead by tightening the screws at the back of the cabinet.
Step 18. Reconnect the water line to the inlet valve, then snap the locking ring on. Secure the wires in the twist retainer at the top of the bulkhead.
Step 19. Move the heater assembly back into the cabinet, then tighten the screws using your Philips screwdriver.
Step 20. Carefully guide the belt and drum into the cabinet. Reach underneath the drum, then loop the belt around the idler pulley and motor pulley in a zig-zag formation.
Step 21. Rotate the drum by hand slowly to ensure that the belt is properly aligned. Place the control panel’s support bracket on the cabinet, then apply the bolts to secure it.
Step 22. Remount the front bulkhead onto the cabinet, then tighten the screws to secure it. Plug the moisture sensor wire harness back in.
Step 23. Reconnect the wires to the light assembly at the top of the bulkhead. Carefully lift the front panel, then plug the door lock wire harness back in.
Step 24. Mount the front panel onto the cabinet, then tighten the screws at the top using your Philips screwdriver.
Step 25. Open the dryer’s door, then tighten the bolts at the bottom. Plug the connectors into the control panel. Snap the panel onto the front of the cabinet.
Step 26. Remount the top panel on the machine, then push it forwards. Secure the panel by tightening the screws.
Step 27. Plug your dryer’s power cord into the outlet. Ensure that the issue has been fixed by running a spin cycle.
8. Broken Inner Tub Shaft (Front Loaders)
If your Samsung washing machine isn’t spinning, it could be that the inner tub shaft is broken. If the drum doesn’t turn by hand, you’ll need to replace the spider support arm. Follow the steps below to do this…
Step 1. In order to prevent any chances of leakage or electrocution, ensure that you disconnect your appliance from the outlet and turn the water taps off before starting this repair.
Step 2. Go to the back of the machine, then take out the bolts securing the rear access panel using a Philips screwdriver. Pry the panel off the cabinet, then set it aside.
Step 3. Detach the wires attached to the stator at the back of the tub. Disconnect the wire harness from the thermistor on the tub.
Step 4. Using your screwdriver, loosen the bolts holding the wire harness bracket to the back of the tub.
Step 5. Take out the bolt holding the rotor to the back of the tub using a 19mm socket wrench. Pry the rotor off the tub, then set it aside.
Step 6. Loosen the bolts holding the stator to the back of the tub using a 10mm socket wrench. Lift the stator off the machine, then set it aside.
Step 7. With your Philips screwdriver, take out the bolts at the back of the cabinet securing the top panel. Slide the panel backwards about an inch or so, then lift it off the machine.
Step 8. Using your screwdriver, loosen the screw-clamp holding the vent hose to the port at the top of the drum.
Step 9. Pull the soap tray out of the dispenser, then press the little tab inside to release. Loosen the screws at the top of the control panel.
Step 10. Pry the control panel off the front of the cabinet. Detach the wires connected to the control panel, then set the panel aside.
Step 11. Pry the pump filter access panel open. Pull your washer’s emergency drain hose out of the retainers.
Step 12. With your Philips screwdriver, loosen the two bolts next to the emergency drain tube.
Step 13. Open the door of your machine, then take out the screws holding the door lock assembly.
Step 14. Wedge a flat-blade screwdriver underneath the retaining band around the door boot seal. Work the screwdriver around until the wire pops off (take care not to puncture the door seal).
Step 15. Peel the door boot seal off the front panel. Use your Philips screwdriver to loosen the bolts at the top of the front panel. Lift the front panel off the cabinet carefully, then set it aside.
Step 16. Place a small container underneath the emergency drain hose. Pull the cap off the tube, then let any water stuck in the machine drain out.
Step 17. Once all the water has drained out, put the hose’s cap back in place. Using pliers, squeeze the retaining clamp holding the little tube to the door boot seal, then slide it out of place.
Step 18. Detach the tube from the door boot seal. Using your Philips screwdriver, loosen the screw-clamp holding the inner retaining band to the door boot seal. Pry the door seal off the drum opening, then set it aside.
Step 19. Using pliers, release the retaining clamp holding the dispenser hose to the tub. Detach the hose from the tub.
Step 20. Loosen the bolts holding the weights to the front of the drum using a 13mm socket wrench. Carefully lift each weight off the drum, then set them aside.
Step 21. Detach the pressure tube from the port at the side of the tub. Release the twist retainer holding the pressure tube.
Step 22. Disconnect the wire harnesses attached to the heating element at the lower front of the tub (ensure that you note where each connector goes).
Step 23. Use your Philips screwdriver to loosen the bolts holding the wire retainer to the lower front of the tub.
Step 24. Use your screwdriver to loosen the screw-clamp holding the sump hose to the bottom of the tub. Detach the hose from the tub (keep a rag nearby in case water spills).
Step 25. Loosen the upper bolts holding the front shock absorbers to the tub using a 13mm socket wrench. Pull each shock asborber out of the tub.
Step 26. Go to the back of the machine, then use your socket wrench to take out the rear shock absorbers.
Step 27. Loosen the bolts at the top of the cabinet securing the dispenser. Move the dispenser out of place.
Step 28. Carefully unhook the two suspension springs from the cabinet. Lower the tub assembly, then guide it out of the cabinet.
Step 29. Set the tub assembly on two supports facing upwards. Loosen the bolts holding the two halves of the tub together using a 10mm socket wrench. Lift the front half of the outer tub off the assembly, then set it aside.
Step 30. Lift the inner tub out of the rear half of the outer tub, then turn it over. Using a 10mm socket wrench, loosen the six bolts holding the spider support arm to the back of the inner tub.
Step 31. Discard the old spider arm, then prepare the new one for installation by unpacking it.
Step 32. Mount the new spider arm on the inner tub, then apply the six 10mm bolts to secure it. Lower the inner tub into the rear half of the outer tub.
Step 33. Place the front half of the outer tub on the tub assembly, then apply the 10mm bolts to secure it.
Step 34. Attach the two suspension springs to the tub. Guide the tub assembly into the cabinet.
Step 35. Lift each suspension spring, then hook it onto the cabinet. Push each shock absorber into the mount at the bottom of the tub. Tighten the upper mounting bolts using a 13mm socket wrench.
Step 36. Move the dispenser back into place, then apply the screws at the top to secure it to the support bracket.
Step 37. Reconnect the sump hose to the port at the bottom of the drum. Tighten the screw-clamp using a Philips screwdriver.
Step 38. Plug each wire harness into its appropriate terminal on the heating element. Reconnect the pressure tube to the port on the tub, then secure it with the retaining clamp.
Step 39. Reconnect the dispenser hose to the port on the drum, then secure it by sliding the retaining clamp into place.
Step 40. Fit the door boot seal around the drum opening. Carefully fit the inner retaining band around the drum and door seal, then tighten the screw-clamp to secure it.
Step 41. Connect the little tube to the port on the door boot seal, then move the retaining clamp into place.
Step 42. Tug the door gasket firmly to ensure it is properly attached to the drum. Mount the two weights onto the front of the drum, then tighten the 13mm bolts.
Step 43. Lift the front panel, then carefully mount it on the cabinet. Use your Philips screwdriver to apply the bolts at the top of the panel.
Step 44. Pry the pump filter access panel open, then tighten the screws next to the emergency drain tube.
Step 45. Open the door of the machine, then push the door lock into place. Secure the door lock by tightening the Philips screws.
Step 46. Fit the door boot seal around the front panel. Using a flat-blade screwdriver, fit the outer retaining wire around the door boot seal.
Step 47. Plug the wire connectors back into the control panel. Snap the panel onto the cabinet, then tighten the screws at the top using a Philips screwdriver.
Step 48. Go to the back of the machine, then mount the rotor on the tub. Secure the rotor by tightening the 10mm bolts.
Step 49. Apply the screws to secure the wire retaining bracket to the back of the tub. Plug each wire connector into its appropriate terminal on the stator.
Step 50. Plug the wire harness back into the thermistor at the back of the tub. Mount the rotor on the stator, then apply the 19mm bolt to secure it.
Step 51. Snap the rear access panel onto the cabinet, then tighten the bolts using your Philips screwdriver.
Step 52. Reattach the vent hose to the port at the top of the drum, then tighten the screw-clamp.
Step 53. Remount the top panel on the cabinet, then push it forwards. Apply the Philips screws at the back of the cabinet to secure the panel.
Step 54. Reconnect your appliance to the outlet, then turn the water supply taps on. Ensure that everything works properly by running a wash cycle.
9. Damaged Rotor
The next thing to check if your Samsung washing machine isn’t spinning is the rotor. If the rotor is damaged, your washer’s drum will not be able to spin properly. Follow the steps below to replace this part…
Front Loaders
To replace a faulty rotor in your front loader Samsung washing machine, follow the steps below…
Step 1. Ensure that your machine is disconnected from the outlet before starting this repair in order to prevent any chances of electrocution.
Step 2. Loosen the screws securing the rear access panel to the cabinet using a Philips screwdriver. Pry the panel off the cabinet and set it aside.
Step 3. Using a 19mm socket wrench, take out the bolt securing the rear rotor to the back of the tub. Pry the rotor off the machine (this will require some effort).
Step 4. Prepare your new washing machine rotor for installation by unpacking it. Mount the new rotor over the stator at the back of the tub, then secure it by tightening the 19mm bolt.
Step 5. Snap the rear access panel onto the cabinet, then secure it by applying the Philips screws.
Step 6. Reconnect your washing machine to the power outlet, then try running a spin cycle to ensure that the issue has been fixed.
Top Loaders
Take the following steps to replace the rotor in your top loader Samsung washing machine…
Step 1. Ensure that you turn your washer’s water taps off and disconnect the power cord from the outlet before starting this repair in order to prevent leakage and electrocution.
Step 2. Pull your washing machine’s drain hose out of the standpipe. Detach the water supply hoses from the back of the machine (some water may spill, so keep a rag nearby).
Step 3. With someone assisting you, carefully tip your washing machine forwards and set it on the floor.
Step 4. Take out the bolt holding the rotor to the bottom of the tub using a 19mm socket wrench. Pry the rotor off the tub, then set it aside (this may require some effort).
Step 5. Prepare the new rotor for installation by unpacking it. Mount the new rotor at the bottom of the tub, then tighten the bolt with your socket wrench.
Step 6. Carefully lift your washing machine onto its feet. Reinsert the drain hose into the standpipe.
Step 7. Reattach the HOT and COLD water inlet hoses to the corresponding ports at the back of the machine (ensure that each hose is properly attached in order to prevent leaks).
Step 8. Plug your washing machine’s power cord back into the outlet, then turn the water taps back on. Ensure that the machine works properly by running a wash cycle.
10. Damaged Rotor Position Sensor
The final thing to check if your Samsung washing machine isn’t spinning is the rotor position sensor. Take the following steps to replace this part…
Front Loaders
Do the following to replace the rotor position sensor in your front loader Samsung washing machine…
Step 1. In order to avoid any chances of electrocution, it is advised that you disconnect your washer’s power cord from the outlet before starting this repair.
Step 2. Go to the back of the cabinet. Using your Philips screwdriver, take out the bolts securing the rear access panel. Lift the panel off the cabinet and set it aside.
Step 3. Using a 19mm socket wrench, take out the bolt securing the rotor to the back of the tub. Pry the rotor off the machine and set it aside (this will require some effort).
Step 4. Use a 10mm socket wrench to loosen the six bolts holding the stator to the back of the tub. Lift the stator off the machine.
Step 5. Detach the wire harness attached to the rotor position sensor on the stator. Using a flat-blade screwdriver if needed, pry the rotor position sensor off the stator.
Step 6. Discard the old rotor position sensor, then prepare the new one for installation. Snap the new sensor onto the rotor, then plug the wire harness in.
Step 7. Mount the stator at the back of the tub, then use your socket wrench to apply the 10mm bolts.
Step 8. Place the rotor over the stator, then use your 19mm socket wrench to apply the bolt.
Step 9. Snap the rear access panel back onto the cabinet, then use your Philips screwdriver to apply the bolts.
Step 10. Reconnect your washing machine to the outlet, then try running a wash cycle to ensure that the issue has been fixed.
Top Loaders
Follow the steps below to replace the rotor position sensor in your top loader Samsung washing machine…
Step 1. Ensure that you disconnect your appliance from the outlet and turn the water taps off before starting this procedure in order to prevent leakage and electrocution.
Step 2. Go to the back of the machine, then detach the COLD and HOT water supply hoses from the ports on the cabinet (it is advised that you keep a rag nearby to clean leaks).
Step 3. Pull your machine’s drain hose out of the home drain. Get someone to help you tip your washing machine forwards carefully, then set it on the floor.
Step 4. With a 19mm socket wrench, loosen the bolt securing the rotor to the tub. Pry the rotor off the machine carefully, then set it aside.
Step 5. Take out the six 10mm bolts securing the stator to the bottom of the tub. Lift the stator assembly off the machine.
Step 6. Disconnect the wire plug attached to the rotor position sensor on the stator. Pry the rotor position sensor off the stator (use a flat-blade screwdriver if needed).
Step 7. Discard the old sensor, then prepare the new one for installation by taking it out of its packaging.
Step 8. Snap the new sensor onto the stator, then plug the wire connector in. Mount the stator at the bottom of the tub, then use your 10mm socket wrench to apply the bolts.
Step 9. Mount the rotor on the stator. Secure the rotor by applying the bolt using your 19mm socket wrench.
Step 10. With someone assisting you, carefully lift your washing machine onto its feet. Reinsert the drain hose into the home drain.
Step 11. Reconnect the COLD and HOT water supply hoses to the ports at the back of the machine (in order to prevent leakage, ensure that each hose is properly attached).
Step 12. Turn the water supply valves back on, then plug your washer’s power cord into the outlet. Try running a wash cycle to ensure that the issue has been fixed.
Samsung Washing Machine Spinning Too Fast
If your Samsung washing machine spin cycle is going too fast, it may be a result of setting the drum speed too high. However, if the drum is spinning fast even though you set it to a low speed, the bearings of your washer’s drum are defective.
It is not advisable for you to attempt this repair by yourself, as it involves taking the whole machine apart. You risk damaging several components in the washer. Your best option is to call a repair service to help you replace the part.
If the cost of hiring a repair technician is too much for you, then you might want to consider getting a new washing machine.
Samsung Washing Machine Will Not Finish Spin Cycle
If your Samsung washing machine spin cycle seems to go on endlessly, it means that the load in your washer’s drum is unbalanced. This is caused by putting to many clothes in the machine.
If the drum is too full, the machine will keep spinning in order to try balancing the weight. This issue will also occur of you don’t put enough clothes into the washer.
To resolve this issue, you need to put a moderate quantity of clothes into the washer when during laundry. It is advised that you consult your manual to learn the proper quantity of clothes to put in, as this varies depending on the size of your machine.
Another thing that can cause this issue is if your washer doesn’t sit on an even surface. If the machine sits tilted at an angle, the weight of the clothes will rest mostly on one side of the drum.
Tip: To help balance the load, spread your clothes evenly in the drum.
Check out these other articles…
Samsung Washing Machine Error Codes [How To Fix]
Samsung Washing Machine Stuck [Easy Solutions]
Samsung Washing Machine Just Stops [Quick Fix]
Samsung Washing Machine Won’t Finish Spin Cycle [Cause & Solution]
Samsung Washing Machine Leaking [How To Fix]
Samsung Washing Machine How To Spin Only
To use your Samsung washing machine spin function, do the following…
Step 1. Turn on your washing machine’s water and power supply.
Step 2. Press the power button on your washing machine.
Step 3. Press the Spin button on your Samsung washing machine. If you have a newer model, it will be a dial; scroll to the Spin option.
Step 4. Using the control buttons (or dial), select the speed you want your clothes to spin at.
Step 5. Once you have selected everything, press the Start/Pause button to begin the spin cycle.
Samsung Washing Machine Loud During Spin Cycle
If you notice a loud grinding noise from your Samsung washing machine, it means that an item such as a coin or screw is stuck between the inner drum and the outer drum. This object needs to be removed as soon as possible, as it could lead to irreparable damage.
Removing such items can be a bit tricky. To remove a stuck coin from your Samsung washing machine, do the following…
Step 1. Turn off your washing machine’s water and power supply.
Step 2. Open the door of your washing machine.
Step 3. Turn your washing machine’s drum slowly to determine the exact location of the stuck item.
Step 4. Once you’ve found the location of the item, get some needle-nose pliers.
Step 5. Tilt the machine forward a bit to move the stuck item towards the edge of the drum opening.
Step 6. To access the space between the inner drum and the outer drum, carefully pull the gray seal around the door opening back a bit.
Step 7. If needed, wedge a screwdriver between the inner drum and the outer drum to create space.
Step 8. Using the needle-nose pliers, try picking the coin through the gap. You may have to try repeatedly.
Step 9. Once you’ve gotten the stuck item out, remove the screwdriver from the gap.
Step 10. If you notice that the drum is a bit deformed, use a wooden mallet to knock it back in shape.
Step 11. Close the washer’s door and turn on the water and power supply.
Step 12. Run a wash cycle to see if the issue has been resolved.
Samsung Washing Machine Smoking During Spin Cycle
If your Samsung washing machine is smoking during a spin cycle, there is most likely an issue with the tub bearings. This issue needs to be addressed as soon as possible in order to avoid any more damage.
Unfortunately, this isn’t something that one can fix easily. To avoid damaging the washer’s components, please contact a repair service to take a look at the issue.
Samsung Washing Machine Shakes During Spin Cycle
If your Samsung washing machine is shaking while spinning, it means that one or more of the washer’s legs have become loose.
If the all the washers legs are level but one of them isn’t properly secured, the machine will shake and noise a lot when spinning. Here’s how to adjust the legs of your Samsung washing machine…
Step 1. Turn off your water and power supply to avoid electrocution and water spills.
Step 2. Tilt the machine back a bit and wedge something like a block of wood (or anything similar) under the washer.
Step 3. Get the wrench that came with your washing machine.
Step 4. Look for the loose leg and tighten it with the wrench.
Step 5. Remove the wedge from underneath the washer and carefully put the washer back on the ground.
Step 6. Ensure that the washer is perfectly leveled (use a leveler to do this).if the washer isn’t leveled, raise it up again and adjust the feet with the wrench.
Step 7. Turn on your machine’s water and power supply.
Step 8. Run a cycle to see if the issue has been resolved.
Samsung Washing Machine Not Spinning Fast Enough
If your Samsung washing machine spin cycle isn’t going fast enough, it means that the load in the washer is unbalanced. This is caused by too many clothes in the washer.
When you do this, the drum has difficulty spinning. In fact, most times the machine will give you an error code. This issue may also occur if you don’t load the enough items into the drum.
To avoid this issue ensure to put a moderate quantity of clothes in the machine when during laundry. The proper quantity of clothes to put will vary depending on the size of your washing machine.
Please consult your owner’s manual to learn the proper quantity of clothes to put in your washer.
Another thing that may cause your Samsung washing machine spin feature to go slowly is keeping your machine on an uneven surface. If the machine sits tilted at an angle, the drum won’t turn as it normally should. Make sure your washing machine is placed on a firm, even surface.
