If your Zanussi washing machine is leaking, this guide is for you. In this article, we’ll be listing the various causes of this issue and providing steps to deal with them…
Table of Contents
Zanussi Washing Machine Is Leaking — Solved
If your Zanussi washing machine is leaking, the following are issues to look for…
1. Zanussi Washing Machine Is Leaking — Damaged/Loose Water Inlet Hoses
If your Zanussi washing machine is leaking, the first thing to do is check to ensure that the water inlet hoses are properly connected. Once you are sure that the hoses are properly attached, you’ll need to find out if they are damaged. Follow the steps below to do this…
Step 1. Prevent any chances of electrocution or spillage by disconnecting your washing machine from the power outlet and turning the water taps off before starting this procedure.
Step 2. Using a pair of pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the machine (keep a rag nearby to clean leaks).
Step 3. Place the end of each hose in a bucket. Open the water supply taps partially, then carefully inspect the hoses for leaks. If you notice water leaking out of either hose, you’ll need to replace it.
Step 4. Once you are sure that the water hoses are in good condition, reconnect them to the ports at the back of the cabinet.
Step 5. Turn the water supply taps on, the reconnect the power cord to the outlet. Ensure that the leakage has stopped by running a wash cycle.
2. Zanussi Washing Machine Is Leaking — Damaged Door Boot Seal
If your Zanussi washing machine is leaking from the door, it indicates that the door gasket is damaged. Follow the steps below to replace this part…
Step 1. Prevent any chances of electrocution by disconnecting your washing machine from the power outlet before starting this procedure.
Step 2. Go to the back of the machine, then use a Philips screwdriver to take out the bolts holding the top panel to the cabinet. Pull the panel backwards a bit, then lift it off the cabinet.
Step 3. Go to the front of the washer, then slide the soap tray out. Press the little tab in the tray to release it from the housing.
Step 4. Open the door of the washer, then use needle-nosed pliers or a flat-blade to pry the retaining band off the door opening.
Step 5. Peel the door seal off the front panel. Get someone to help you tip your washing machine backwards and support it.
Step 6. Loosen the bolts at the bottom of the front panel. Take the support out from underneath the machine, then lower the appliance.
Step 7. Take out the Philips screws next to the dispenser’s opening. Loosen the bolts at the top of the front panel.
Step 8. Carefully lift the front panel off the cabinet. Disconnect the user interface and door switch wire connectors from the front panel, then set the panel aside.
Step 9. Using a 7/16 inch socket wrench, take out the bolts holding the lower weights to the front of the drum. Carefully lift the weight off and set it aside.
Step 10. Pry the light assembly out of the port at the top of the door boot seal (use a flat-blade screwdriver if needed).
Step 11. Cut the zip-ties holding the tubes to the ports on the door boot seal. Disconnect each hose from the seal.
Step 12. Using a flat-blade screwdriver, carefully pry off the inner retaining band holding the door seal to the drum opening.
Step 13. Pry the door boot seal off the drum and set it aside. Prepare your new washing machine door boot seal for installation by unpacking it.
Step 14. Carefully fit the new door boot seal around the lip of the tub. Use your flat-blade screwdriver to help fit the inner retaining band around the new door boot seal.
Step 15. Connect the tubes to the ports on the new door seal, then secure them with zip-ties. Push the light assembly into the port on the door seal.
Step 16. Mount the lower weight on the drum, then tighten the bolts using your socket wrench.
Step 17. Lift the front panel, then plug the user interface and door switch wire connectors in.
Step 18. Snap the front panel onto the cabinet, then use your Philips screwdriver to apply the bolts at the top.
Step 19. With someone assisting you, carefully tip your washing machine backwards and support it. Tighten the bolts at the bottom of the front panel.
Step 20. Set your washing machine back onto its feet. Apply the two nuts next to the dispenser’s opening. Push the soap tray into the housing.
Step 21. Open the door of your machine. Carefully fit the door boot seal around the lip of the front panel. Use a flat-blade screwdriver to fit the outer retaining band around the new seal.
Step 22. Place the top cover on the cabinet, then push it forwards. Secure the panel by tightening the Philips screws at the back.
Step 23. Plug your washing machine’s power cord into the electrical outlet, then try running a wash cycle to ensure that the leakage has stopped.
3. Zanussi Washing Machine Is Leaking — Broken Water Inlet Valve
If your Zanussi washing machine is leaking, the next thing to inspect is the water inlet valve. Follow the steps below to inspect your washer’s water inlet valve for cracks…
Front Loaders
Follow the steps below to inspect the inlet valve in your front loader Zanussi washing machine…
Step 1. In order to avoid leakage and electrocution, turn the water supply taps off and disconnect your washer from the power outlet before starting this repair.
Step 2. Go to the back of the cabinet, then use a Philips screwdriver to take out the bolts holding the top panel. Pull the panel backwards about an inch or so, then lift it off the machine.
Step 3. Using a pair of pliers if needed, loosen the HOT and COLD water inlet hoses from the ports at the back of the machine (make sure to keep a rag nearby in case water spills).
Step 4. Take out the bolts holding the vibration dampening block to the top of the drum. Lift the block off the machine and set it aside.
Step 5. Detach the power cord’s wire harness and grounding wire. Use a Philips screwdriver to take out the nut holding the retainer to the drain hose. Slide the retainer off the hose.
Step 6. Take out the bolts holding the support rail to the top of the rear panel. Loosen the screws holding the rear access panel to the cabinet. Carefully lift the panel and support rail off and set them aside (the drain hose will still be attached).
Step 7. Detach the wires connected to the valve assembly (ensure that you note where each plug goes).
Step 8. Use your Philips screwdriver to take out the nuts holding the inlet valve to the dispenser. Pull the water inlet valve out of the cabinet.
Step 9. Carefully inspect the inlet valve for cracks or other signs of damage. If the valve is damaged in any way, you’ll need to replace it as soon as possible.
Step 10. Once you are sure that the inlet valve is in good condition, remount it on the dispenser, then apply the Philips screws to secure it.
Step 11. Plug the wires into the appropriate terminals on the inlet valve. Carefully lift the rear panel and mount it on the cabinet. Secure the panel by applying the Philips screws.
Step 12. Slide the retainer onto the drain hose, then tighten the Philips screw. Mount the support rail on the rear panel, then secure it by applying the bolts.
Step 13. Plug the power cord grounding wire and wire harness back in. Place the vibration dampening block on the drum, then secure it by tightening the screws.
Step 14. Mount the top cover on the cabinet, then push it forwards. Secure the panel by applying the Philips screws at the back.
Step 15. Reconnect the HOT and COLD water supply hoses to the corresponding ports at the back of the machine.
Step 16. Turn the water taps on, then plug the power cord into the outlet. Try running a wash cycle to see if your Zanussi washing machine is leaking.
Top Loaders
Inspect the inlet valve assembly in your top loader Zanussi washing machine by following the steps below…
Step 1. In order to avoid chances of leakage and electrocution, make sure to disconnect your washing machine from the power outlet and shut the water supply faucets before starting this repair.
Step 2. Using pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the washer.
Step 3. Place some tape on the lid of your washing machine to secure it. Wedge a putty knife under the front corners of the top panel. Lift the panel and support it.
Step 4. Reach into the cabinet behind the tub, then disconnect the wire harnesses from the inlet valve.
Step 5. Loosen the bolts holding the inlet valve to the cabinet. Pull the valve out of place.
Step 6. Using pliers, squeeze the spring clamp holding the outlet tube to the inlet valve, then slide it out of place. Disconnect the hose from the valve.
Step 7. Carefully inspect the water inlet valve for cracks or other signs of damage. Once you are sure that the inlet valve is in good condition, reconnect the outlet tube and slide the spring clamp into place.
Step 8. Install the inlet valve in the cabinet, then use your Philips screwdriver to apply the bolts at the back of the machine.
Step 9. Plug the wire harnesses into the appropriate terminals on the inlet valve. Lower the top panel, then snap it onto the cabinet.
Step 10. Peel the tape off the lid of your machine. Go to the back of the machine, then reconnect the HOT and COLD water supply hoses to the ports.
Step 11. Plug your appliance into the outlet, then turn the water taps on. Try running a wash cycle to see if your Zanussi washing machine is leaking.
4. Zanussi Washing Machine Is Leaking — Damaged Dispenser Hose
Water will leak out from your washing machine if the dispenser’s outlet hose is punctured. Follow the steps below to replace this part…
Step 1. Ensure that you disconnect your washing machine from the power outlet and turn the water supply taps off before starting this repair, in order to avoid leaks and electrocution.
Step 2. Go to the back of the machine, then disconnect the COLD and HOT water supply hoses (keep a rag nearby in case water spills).
Step 3. Use a Philips screwdriver to take out the bolts at the back of the top panel. Pull the top cover backwards a few inches, then lift it off the cabinet.
Step 4. Loosen the bolts holding the vibration dampening block at the top of the drum. Lift the block off the machine and set it aside.
Step 5. Use your screwdriver to loosen the bolt holding the retainer to the drain hose. Slide the retainer off the hose and set it aside.
Step 6. Disconnect the power cord’s grounding wire and wire connector at the back of the cabinet. Use needle-nosed pliers to release the wire retainer from the cabinet.
Step 7. Loosen the nuts holding the support rail to the top of the rear panel. Lift the rail off the cabinet and set it aside.
Step 8. Take out the nuts securing the rear access panel to the cabinet. Carefully lift the panel off the cabinet, then set it aside.
Step 9. Using your Philips screwdriver, loosen the screw-clamp securing the outlet hose to the dispenser. Disconnect the outlet hose.
Step 10. Loosen the clamp at the other end of the hose, then pull the hose out of the cabinet. Carefully inspect the hose for punctures or signs of damage. If the hose is damaged in any way, replace it.
Step 11. Once you’ve gotten the new outlet hose, connect the appropriate ends to the dispenser and tub. Tighten the screw-clamps to secure the new hose.
Step 12. Carefully lift the rear panel and mount it on the cabinet. Secure the panel by tightening the Philips screws.
Step 13. Slide the retainer onto the drain hose, then apply the nut to secure it. Place the upper support rail on the rear panel. Secure the rail by applying the bolts.
Step 14. Snap the wire retainer back into the support rail. Plug the power cord’s wire harness and grounding wire.
Step 15. Put the vibration dampening block back in place, then use your Philips screwdriver to tighten the nuts.
Step 16. Place the top panel on the cabinet, then push it into place. Secure the panel by applying the Philips screws.
Step 17. Reconnect the HOT and COLD water supply hoses to the ports at the back of the machine (ensure that each hose is properly attached, in order to avoid leaks).
Step 18. Plug the power cord back into the power outlet, then turn the water supply taps back on. To find out if your Zanussi washing machine is leaking, try running a wash cycle.
5. Zanussi Washing Machine Is Leaking — Cracked Detergent Dispenser (Front Loaders)
Water will also leak from the machine if the dispenser is cracked or damaged follow the steps below to replace this part…
Step 1. It is advised that you disconnect your washing machine from the power outlet and shut the water taps before starting this repair.
Step 2. Take out the bolts holding the top cover to the cabinet. Pull the panel backwards about an inch or so, then lift it off the machine.
Step 3. Using a pair of pliers if needed, disconnect the COLD and HOT water hoses from the ports at the back of the machine.
Step 4. With a Philips screwdriver, loosen the bolts securing the vibration dampening block to the top of the machine. Carefully lift the block off and set it aside.
Step 5. Use your screwdriver to take out the nut holding the retainer to the drain hose. Slide the retainer off and set it aside.
Step 6. Detach the power cord’s grounding wire and wire connector. Use needle-nosed pliers to release the wire retainer from the support rail on the rear panel.
Step 7. Take out the nuts holding the support rail, then lift it off the cabinet. Loosen the screws holding the rear access panel to the cabinet. Carefully lift the panel off and set it aside (the drain hose will still be attached).
Step 8. Go to the front of the machine, then pull the detergent tray out. Press the button in the tray to release it from the housing.
Step 9. Using your Philips screwdriver, take out the nuts on the control panel next to the dispenser’s opening.
Step 10. Loosen the bolt on the screw-clamp securing the outlet hose to the dispenser. Disconnect the hose from the dispenser.
Step 11. Note the positioning of the wires connected to the inlet valve, then disconnect each one.
Step 12. Loosen the bolts at the top of the dispenser securing it to the support rail. Slide the dispenser assembly backwards.
Step 13. Use a pair of pliers to squeeze the retaining clamps holding the outlet hose to the dispenser, then slide it out of place. Disconnect the hose.
Step 14. Pull the detergent dispenser assembly out of the cabinet. Use your Philips screwdriver to take out the bolts securing the inlet valve to the dispenser.
Step 15. Detach the inlet valve from the dispenser and set it aside. Prepare the new dispenser assembly for installation by unpacking it.
Step 16. Attach the inlet valve to the new dispenser, then secure it by applying the Philips screws.
Step 17. Install the new dispenser assembly in the cabinet. Connect the air vent hose to the appropriate port on the dispenser, then use your pliers to slide the retaining clamps into place.
Step 18. Move the dispenser housing into place, then secure it to the support rail by applying the Philips screws.
Step 19. Connect the outlet hose to the port at the bottom of the dispenser, then tighten the screw-clamp.
Step 20. Plug each wire connector into its appropriate terminal on the inlet valve. Use your Philips screwdriver to apply the two bolts on the control panel next to the dispenser’s opening.
Step 21. Slide the soap tray back into the housing. Carefully lift and mount the rear access panel on the cabinet. Use your Philips screwdriver to apply the rear panel screws.
Step 22. Slide the retainer onto the drain hose, then tighten the nut. Mount the support rail on the rear panel, then apply the screws.
Step 23. Push the power cord wire retainer into the slot on the support rail. Plug the power cord’s wire harness and grounding wire.
Step 24. Put the vibration dampening block on the machine, then use your Philips screwdriver to apply the bolts.
Step 25. Carefully mount the top panel on the machine, then slide it into place. Secure the panel by applying the Philips screws.
Step 26. Reattach the HOT and COLD water supply hoses to the corresponding ports at the back of the machine (in order to avoid leakage, ensure that each hose is properly attached).
Step 27. Turn the COLD and HOT water supply taps back on, then reconnect the power cord to the outlet. To see if your Zanussi washing machine is leaking, try running a wash cycle.
Note: Some of the steps above will be a bit different depending on the model of your washing machine.
6. Zanussi Washing Machine Is Leaking — Damaged Outer Tub
If your Zanussi washing machine is leaking, the final cause to look for is a cracked outer tub. Water from the inner tub will leak out of any cracks in the outer tub. In order to prevent the situation from getting worse, it is advised that you replace the outer tub. Follow the steps below to do this…
Top Loaders
Replace the outer tub in your top loader Zanussi washing machine by following the steps below…
Step 1. Disconnect your washing machine from the electrical outlet before starting this repair, in order to avoid electrocution.
Step 2. Using a Philips screwdriver, take out the bolts at the bottom of the front panel. Pull the panel downwards, then lift it off the cabinet.
Step 3. Loosen the bolts holding the top panel to the side panels. Using a flat-blade screwdriver, reach underneath the top panel and release the lid switch from the slot.
Step 4. Open the lid of your washing machine. Pull the cover off the bleach dispenser. Use your Philips screwdriver to take out the nut securing the bleach dispenser to the top panel.
Step 5. Carefully lift the top panel, then support it using a lanyard, or by placing it against a wall.
Step 6. Using pliers, squeeze the spring clamp securing the re-circulation hose to the tub cover, then slide it out of place. Detach the hose from the tub cover.
Step 7. Using a flat-blade screwdriver if needed, pry the tub cover off the assembly and set it aside.
Step 8. Insert a small flat-blade screwdriver into the hole on the wash-plate cap in the tub. Rotate the cap counter-clockwise, then take it out of the tub.
Step 9. Take out the bolts holding the wash-plate using a 1/2 inch socket wrench. Lift the wash-plate out of the tub and set it aside.
Step 10. Loosen the bolts holding the inner tub. Carefully lift the inner tub out of the cabinet. Take out the bolts securing the trunnion to the outer tub.
Step 11. Lift the trunnion out of the tub (use a gear puller to make this easier). Pour some water onto the seat of the tub seal to make it easier to take out.
Step 12. Secure the seal shaft with pliers or a wrench, then pull it out of the tub. Pull the seal head out of the tub using a flat-blade screwdriver.
Step 13. Using your flat-blade screwdriver, pry the slinger washer off the shaft. Use pliers to press the spring clamp securing the outlet hose at the bottom of the tub, then slide it out of place.
Step 14. Disconnect the outlet hose from the tub (ensure that you keep a rag nearby in case water spills).
Step 15. Use your Philips screwdriver to take out the nuts holding the motor shield to the side of the tub. Move the shield out of place.
Step 16. Disconnect the pressure tube from the port at the side of the tub. Using a socket wrench, loosen the three nuts securing the outer tub to the mounting base.
Step 17. Release the spring clamp securing the circulation hose to the drain pump. Detach the hose from the pump. Lift the outer tub assembly out of the cabinet.
Step 18. Loosen the bolt on the retaining bracket securing the circulation hose to the outer tub. Prepare the new outer tub for installation by unpacking it.
Step 19. Transfer the circulation hose from the old tub to the new one. Secure the hose by applying the Philips screw on the retaining bracket.
Step 20. Lift the new outer tub, then lower it onto the support base. Secure the tub by applying the three bolts at the base.
Step 21. Connect the circulation hose to the drain pump, then move the spring clamp into place with pliers.
Step 22. Place the motor shield against the tub. Secure the shield by tightening the Philips screws.
Step 23. Connect the pressure tube to the port at the side of the tub. Connect the outlet hose to the port at the bottom of the tub, then slide the retaining clamp into place.
Step 24. Slide the slinger washer onto the shaft inside the tub. Push the tub seal head firmly into place.
Step 25. Apply a bit of water to the tub seal’s seat. Push the seal into place. Lower the trunnion onto the shaft, then secure it by tightening the 1/2 inch bolts.
Step 26. Lower the inner tub onto the trunnion, then use your socket wrench to tighten the nuts.
Step 27. Lower the wash-plate into the tub, then tighten the bolts. Snap the cap onto the wash-plate.
Step 28. Snap the tub cover onto the assembly. Reconnect the circulation hose to the port on the tub cover, then use pliers to move the retaining clamp into place.
Step 29. Lower the top panel carefully and snap it on the cabinet. Push the bleach dispenser into place, then tighten the bolt to secure it. Place the cover on the dispenser.
Step 30. Snap the lid switch into place on the top panel. Apply the Philips screws to secure the top panel to the side panels.
Step 31. Carefully snap the front panel onto the cabinet. Using your Philips screwdriver, apply the bolts at the bottom of the panel.
Step 32. Plug your washing machine’s power cord into the power outlet, then try running a wash cycle to ensure that the leakage has stopped.
Note: Some of the steps in the section above will be a bit different depending on the model of your washing machine.
Front Loaders
Replace the rear half of the outer tub in your front loader Zanussi washing machine by following the steps below…
Step 1. In order to prevent leakage and electrocution, disconnect your washing machine from the power outlet and shut the water supply before starting this repair.
Step 2. Go to the back of the washing machine, then loosen the COLD and HOT water inlet hoses from the ports (keep a towel nearby to clean leaks).
Step 3. Using your Philips screwdriver, loosen the nuts holding the rear panel to the cabinet. Lift the panel off the cabinet carefully, then set it aside.
Step 4. Take out the bolts securing the top panel to the machine. Pull the top panel backwards about an inch or so, then lift it off the cabinet.
Step 5. Go to the front of the washer, then use your Philips screwdriver to loosen the bolts holding the lower panel. Lift the panel off the machine and set it aside.
Step 6. Open your washer’s door. Wedge a flat-blade screwdriver under the metal wire around the door seal. Work the screwdriver around until the wire pops off (you can also use needle-nosed pliers).
Step 7. Pry the door seal off the lip of the front panel. Using a pair of pliers, untwist the retaining wire holding the door seal to the water inlet port inside the drum. Detach the door seal from the port.
Step 8. Reach into the cabinet, then push a 6-point 1/2 inch socket onto the pointed ends of the upper shock absorber mounting pins. Pull the pins out using pliers.
Step 9. Carefully detach each shock absorber from the bottom of the tub. Go to the back of the tub, then unhook the belt from the motor and drive pulleys.
Step 10. Cut the zip-tie holding the motor wire harness to the bottom of the tub. Disconnect the wire connector from the drive motor.
Step 11. Loosen the bolts holding the drive motor to the bottom of the tub using a socket wrench. Carefully lift the motor off and set it aside.
Step 12. Place a rag underneath the tub in order to catch leaks. Use a Philips screwdriver to loosen the screw-clamp securing the sump hose to the bottom of the tub. Detach the hose from the machine.
Step 13. Detach the vent hose from the port at the top of the drum. Take out the bolts holding the rear weight to the tub. Lift the weight off the machine.
Step 14. With your Philips screwdriver, loosen the bolts securing the motor control board to the cabinet. Pull the board out of place.
Step 15. Note the positioning of the wires attached to the control board, then disconnect each one. Set the motor control board aside.
Step 16. Loosen the nuts holding the suspension spring retaining straps to the top of the cabinet. Take the straps off and set them aside.
Step 17. Carefully lift the two springs and unhook them from the cabinet (get someone to assist you). Guide the tub assembly out of the cabinet.
Step 18. Unhook the suspension springs from the tub mounts. Set the tub assembly on its rear.
Step 19. Loosen the nuts holding the two halves of the outer tub together. Carefully lift the front half of the outer tub off the assembly and set it aside.
Step 20. Turn the tub assembly over. Using a 9/16 inch socket wrench, take out the bolt holding the drive pulley to the tub shaft.
Step 21. Lift the pulley off the shaft and set it aside. Lift the rear half of the outer tub off the inner tub shaft and set it aside.
Step 22. Prepare your new rear outer tub for installation by taking it out of its packaging. Loosen the bolts, washers, and counter-weight plates on the old tub, then transfer them to the new one.
Step 23. Carefully lower the new rear outer tub onto the inner tub shaft. Place the drive pulley on the shaft, then use your socket wrench to apply the bolt.
Step 24. Turn the tub assembly over, then carefully lower the front half of the outer tub onto the assembly. Secure the two halves of the tub by tightening the 3/8 inch bolts.
Step 25. Set the tub assembly upright, then attach the two suspension springs to the mounts. With someone assisting you, carefully lift the tub assembly and guide it into the cabinet.
Step 26. Lift the two springs and hook them onto the cabinet. Reach under the tub, then push each of the shock absorbers into the mounts.
Step 27. Push the mounting pins into each shock absorber. Put the spring retaining straps back on the cabinet, then use your Philips screwdriver to apply the bolts.
Step 28. Attach the vent tube to the port at the top of the drum. From the back of the cabinet, plug each wire harness into its appropriate terminal on the motor control board.
Step 29. Install the board in the cabinet, then secure it by tightening the Philips screws. Mount the rear weight on the drum, then use your 13mm socket wrench to apply the bolts.
Step 30. Reach underneath the tub, then reconnect the sump hose to the outlet port at the bottom of the tub. Use your Philips screw-driver to tighten the screw-clamp.
Step 31. Secure the motor wires to the bottom of the tub using a new zip-tie. Carefully mount the drive motor at the bottom of the tub, then secure it by tightening the bolts.
Step 32. Plug the wire harness into the drive motor. Loop the drive belt around the motor and drive pulleys (ensure that the grooved side of the belt is turned inwards).
Step 33. Snap the air chamber back into the retainer at the side of the tub. Go to the front of the machine, then open the door.
Step 34. Reconnect the door boot seal to the water inlet port. Secure the connection by twisting the retaining wire.
Step 35. Carefully fit the door boot seal around the front panel. Using needle-nosed pliers or a flat-blade screwdriver, fit the outer retaining wire around the door boot seal.
Step 36. Snap the lower front access panel onto the machine, then use your Philips screwdriver to apply the bolts.
Step 37. Mount the top cover on the cabinet, then push the panel forwards. Secure the panel by applying the Philips screws at the back.
Step 38. Snap the rear access panel onto the cabinet, then apply the bolts to secure it. Reconnect the HOT and COLD water supply hoses to the corresponding ports.
Step 39. Plug your washing machine’s power cord back into the electrical outlet, then turn the water taps on. Try running a wash cycle to see if your Zanussi washing machine is leaking.
Note: Read this article if your Zanussi washing machine is leaking from the bottom.