Is your Whirlpool washing machine leaking? If so, don’t worry; in this detailed guide, we explain the causes of these leaks and show you how to fix them…
Table of Contents
Whirlpool Washing Machine Leaking From Bottom — How To Fix
Is your Whirlpool washing machine leaking from the bottom? If so, the drain pump is most likely the cause. Before concluding that the pump needs to be replaced, you need to check to ensure that the hoses are securely connected. Here’s how to do this…
Front Loaders
To check the pump assembly in your front loader Whirlpool washing machine, follow the steps below…
Step 1. Ensure that you disconnect the appliance from its electrical outlet before starting this repair in order to prevent electrical damage.
Step 2. Go to the front of the machine, then take out the bolts at the bottom of the lower access panel using a 1/4 inch socket.
Step 3. Pry the panel off the front of the machine, then set it aside. Inspect the hoses attached to the tub and pump assembly.
Step 4. If the hoses feel loose, use a pair of pliers to move the spring clamps properly into place. Remount the panel on the machine, then apply the screws at the bottom to secure it.
Step 5. Plug your appliance back into its power outlet, the see if the leakage has stopped by running a wash cycle.
Top Loaders
The steps below show you how to inspect the drain pump in your Whirlpool top loader washing machine…
Step 1. Prevent water leakage and electrocution by unplugging the machine from its electrical outlet and turning the water faucets off before starting this repair.
Step 2. Using a pliers if needed, disconnect the COLD and HOT water supply hoses from the ports at the back of the machine (some water may spill out, so ensure that you keep a rag nearby).
Step 3. With your pliers, release the spring clamp holding the drain hose to the back of the cabinet. Disconnect the hose from the machine.
Step 4. With someone else helping you, carefully tip your washing machine backwards and set it on the floor.
Step 5. Check the hoses going from the tub to the pump and ensure that they are properly connected. If any hose feels loose, use your pliers to move the retaining clamp into place.
Step 6. Once the hoses are properly connected, get someone to help you lift the washing machine back onto its feet.
Step 7. Reconnect the main drain hose to the port at the back of the appliance, then slide the retaining clip into place.
Step 8. Plug the HOT and COLD water supply faucets to the ports at the back of the washing machine.
Step 9. Turn the water taps back on, then reconnect your appliance to the electrical outlet. Make sure everything works normally by running a wash cycle.
Washer/Dryer Combo
Do the following to check the drain pump in your Whirlpool washer/dryer combo machine…
Step 1. Make sure the power cord is unplugged from the outlet before starting this procedure in order to prevent electrical damage.
Step 2. With your Philips screwdriver, loosen the screws holding the dryer compartment’s lower access panel. Take the panel off the machine, then set it aside.
Step 3. Pull the access panel clips out of the slots in the top panel. Take out the screws holding the access panels to the machine using a 1/4 inch socket wrench.
Step 4. Pry out the two retaining clips holding the top panel to the cabinet using a flat-blade screwdriver.
Step 5. Pull the top cover off the cabinet, then set it aside. Loosen the nut holding the support bar to the front panel. Move the bar out of place.
Step 6. With a 5/16 inch socket wrench, take out the nuts holding the front panel to the cabinet. Pull the panel upwards, then lift it off the machine.
Step 7. Inspect the two hoses attached to the pump assembly and ensure that they are properly connected. If the hoses feel loose, use your pliers to properly move the spring clamps into place.
Step 8. Once you’ve secured the hoses properly, lift the main front panel and snap it onto the cabinet. Tighten the screws at the back of the front panel using your 5/16 inch nut-driver.
Step 9. Slide the top panel back on, then push the spring clips into the opening on the top panel.
Step 10. Put the two access panels back on, then tighten the nuts with your 1/4 inch nut-driver. Put the panel clips back in place.
Step 11. Mount the lower access panel onto the appliance, then secure it by tightening the screws with your Philips screwdriver.
Step 12. Reconnect your appliance to the electrical outlet, then try running a cycle to see if the issue has been fixed.
If your Whirlpool washing machine still leaks from the bottom, it indicates that the pump is cracked and needs to be replaced. For steps on how to do this, read this article; Whirlpool Washing Machine Error Codes. This guide also provides solutions for other issues in your Whirlpool washing machine.
Check out these other articles…
Whirlpool Washing Machine Filter [Issues & Solutions]
Whirlpool Washing Machine Is Not Working [How To Fix]
Whirlpool Washing Machine Clicks [Proven Solutions]
Whirlpool Washing Machine Water Problems & Proven Solutions
Whirlpool Washing Machine Stuck [Proven Solutions]
Whirlpool Washing Machine Leaking — Solved
Is your Whirlpool washing machine leaking? Here are the issues to look for…
1. Loose Door Boot Seal
If your washing machine’s door gasket isn’t properly attached to the panel and tub, water will leak out from the front of the machine. A loose door gasket could be the result of a damaged retaining band. The steps below show you how to replace this part…
Outer Retaining Band
To replace the outer retaining band in your Whirlpool front loader washing machine, do the following…
Step 1. Open the door of your machine. If still intact, use a flat-blade screwdriver or needle-nosed pliers to take the retaining wire off the door boot seal (be careful not to puncture the seal).
Step 2. Discard the old retaining wire, then take the new one out of its packaging, use your needle-nosed pliers to help fit the new wire around the gasket.
Step 3. Turn your washing machine back on, then try running a wash cycle to see if the leakage has stopped.
Inner Retaining Band
Follow the steps below to replace the inner retaining band in your Whirlpool front loader washing machine…
Step 1. Prevent any chances of electrical damage by unplugging your appliance from the power outlet before starting this repair.
Step 2. Go to the back of your washer, then use a 1/4 inch socket wrench to take out the three screws holding the top panel. Pull the top backwards a few inches and lift it off the machine.
Step 3. Use the nut-driver to take out the screws at the top of the control panel. Pry the panel off the front of the machine, then set it on top of the cabinet.
Step 4. Open your washing machine’s door, then use a Torx screwdriver to loosen the bolts holding the door lock assembly to the front panel.
Step 5. Wedge a flat-blade screwdriver under the retaining band around the door gasket, then work it around until the wire pops off (take care not to puncture the door gasket).
Step 6. Peel the door boot seal off the front of the machine. Get someone to help you tip the washing machine backwards a bit, then support it.
Step 7. Take out the four bolts at the bottom of the front panel using a 1/4 inch socket wrench. Carefully set the appliance back onto its feet.
Step 8. Remove the three bolts at the top of the front panel. Pull the panel upwards carefully, then lift it off the machine.
Step 9. If still intact, use a Philips screwdriver to loosen the screw holding the inner retaining band to the tub opening. Take the band off the machine and discard it.
Step 10. Take your new inner retaining wire out of its packaging. Properly fit the door boot seal around the tub opening.
Step 11. Loop the new retaining band around the door gasket, then tighten the bolt with your Philips screwdriver.
Step 12. Lift the front panel and mount it on the cabinet. Use the nut-driver to tighten the three screws at the top.
Step 13. Tip the machine backwards carefully, then apply the bolts at the bottom. Carefully set the machine back onto its feet.
Step 14. Push the door switch assembly back into place, then tighten the bolts to secure it.
Step 15. Fit the door gasket around the front panel. Use your flat-blade screwdriver to fit the outer retaining band around the gasket.
Step 16. Lift the control panel and snap it back onto the front of the appliance. Use a 1/4 inch socket to apply the screws at the top of the panel.
Step 17. Remount the top panel on the cabinet, then secure the three bolts at the back. Plug the appliance back into the electrical outlet, then try running a wash cycle to see if the leakage has stopped.
2. Punctured Door Boot Seal
Another common cause of leakage in your Whirlpool washing machine is a punctured door gasket. For detailed steps on how to fix this part, read this article: How To Replace Whirlpool Washing Machine Door Seal.
3. Damaged Tub Seal
If the tub seal in your Whirlpool washing machine breaks, water will leak out from the inner drum. The steps below show you how to replace this part…
Front Loaders
Tools Required:
- Pliers
- Flat-blade Screwdriver
- 7mm, 13mm, 24mm Socket Wrench
- Hammer
- Torx-10, 20, 25 screwdrivers
- New Tub Seal
Follow the steps below to replace the tub seal in your Whirlpool front loader washing machine…
Step 1. In order to prevent water leakage and electrocution, make sure to disconnect the appliance from the electrical outlet and turn the water taps off before starting this repair.
Step 2. With the Torx-20 screwdriver, take out the three screws at the back of the appliance holding the top panel.
Step 3. Lift the top panel off the washer, then set it aside. Take out all the bolts holding the rear panel to the cabinet. With the Torx screwdriver. Lift the panel off the cabinet, then set it aside.
Step 2. Take out the bolts holding the support braces to the rear of the cabinet. Take the braces off the cabinet and set them aside.
Step 3. Go to the front of the appliance, then slide the soap tray out of the dispenser. Press the button inside to completely release the drawer from the housing.
Step 4. Loosen the bolt next to the dispenser opening using your Torx screwdriver. Open the door of the washer, then insert your flat-blade screwdriver into the slot at the bottom of the control panel.
Step 5. Disconnect the control panel’s wire connector from the main control board, then release the wire from the retainers on the cabinet. Pull the control panel and wire assembly off the cabinet, then set it aside.
Step 6. With your Torx screwdriver, remove the bolts holding the door switch wire harness to the front panel.
Step 7. Pry out the metal band around the door gasket using a flat-blade screwdriver or a pair if pliers (ensure that you do not puncture the gasket).
Step 8. Peel the door gasket off the front panel. Using the screwdriver, remove the three bolts at the bottom of the lower front access panel. Pry the panel off the cabinet and set them aside.
Step 9. With the Torx screwdriver, loosen the nuts holding the front panel to the cabinet. Pull the front panel off the machine and set it aside.
Step 10. Disconnect the water inlet tube and washer tubes from the ports at the top of the door boot seal.
Step 11. Use the Torx-20 screwdriver to loosen the nuts holding the top frame brace to the cabinet. Pry the frame off the machine, then pull the window washer tube out of the retainer.
Step 12. Set the frame aside. Pull the dispenser hose off the top of the drum. Loosen the nut holding the inner retaining band using a 7mm socket wrench. Take the band off the machine and set it aside.
Step 13. Peel the door gasket off the front of the drum and set it aside. Using a 13mm socket wrench, take out the bolts holding the upper and lower counter-weights to the front off the machine. Carefully lift each weight off the machine.
Step 14. Go to the back of the appliance. Carefully take the drive belt off the pulley at the back of the tub.
Step 15. Using your 24mm socket wrench, loosen the bolt holding the drive pulley to the back of the tub. Take the pulley wheel off and set it aside.
Step 16. With the Torx-25 screwdriver, loosen the nut holding the grounding wire to the bearing hub.
Step 17. Unplug the second grounding wire from the motor terminal. Using a 13 mm socket wrench, take out the bolts holding the motor assembly at the bottom of the tub. Carefully lift the motor off the tub and set it down on the cabinet.
Step 18. With the 13mm socket wrench, take out the bolts holding the rear counter-weight to the tub. Pull the weight off the machine and set it aside.
Step 19. Spread a towel on the floor under the tub to catch any water leaks. Use a Torx screwdriver to loosen the nut holding the pressure tube assembly to the back of the tub.
Step 20. Take the pressure tube assembly off the tub, then unhook the wires from the slots (make sure to take note of how the wires are routed).
Step 21. Go to the front of the machine, then spread a towel in front of the pump filter cover.
Step 22. Rotate the pump filter knob, then take it out if the housing (some water will drain out, so you may want to leave a container nearby).
Step 23. Once all the water has drained out, put the pump filter back in place. Go to the back of the machine, then use a pair of pliers to release the spring clamp holding the sump hose to the bottom of the tub.
Step 24. Pull the sump hose off the port on the tub. Use your pliers to release the spring clamp holding the second outlet hose to the upper rear of the tub. Pull the hose off the machine.
Step 25. Grab one of the shock absorbers, then rotate and pull it out of the mount at the bottom of the tub. Repeat this process with the other shocks.
Step 26. Reach under the front of the tub, then pull the wires out of the retainers. Unplug the wire connector from the temperature sensor.
Step 27. Using a flat-blade screwdriver, release the wire harness retaining bracket from the cabinet.
Step 28. Lift the two suspension springs, then unhook them from the cabinet. Guide the tub assembly out of the machine.
Step 29. Unhook the two suspension springs from the mounts on the tub, then set them aside.
Step 30. Turn the tub assembly over, then set it face-down on the floor. With your flat-blade screwdriver, pry off all the clips holding the two halves of the outer tub together.
Step 31. Pull the two halves of the tub apart. Use a flat-blade screwdriver to pull out the rubber seal in the groove of the rear half of the outer tub.
Step 32. Discard the tub seal, then prepare the new one for installation by taking it out of its packaging.
Step 33. Push the new tub seal into the groove using your flat-blade screwdriver. Put the two halves of the outer tub back together, then snap the retaining clips back on using a hammer.
Step 34. Reattach the two suspension springs to the tub mounts. Carefully lift the tub assembly and guide it back into the cabinet.
Step 35. Lift the two springs and hook them into the cabinet mounts. Lift each of the four shock absorbers and push them into the mounts. Rotate the tops to secure the shocks to the tub assembly.
Step 36. Carefully place the two counter-weights on the top and bottom of the tub, then tighten the bolts using your 13mm socket wrench.
Step 37. Go to the back of the drum and mount the rear counter-weight. Use the 13mm socket wrench to apply the bolts.
Step 38. Reconnect the sump hose to the port at the bottom of the tub, then use pliers to slide the spring clamp into place.
Step 39. Connect the second outlet hose back to the port at the back of the tub, then move the spring clamp into place.
Step 40. Lift the drive motor and mount it at the bottom of the tub. Secure the motor by applying the bolts using your 13mm socket wrench.
Step 41. Route the wires back into the retainers on the tub and air pressure tube assembly.
Step 42. Plug the grounding wire into the motor assembly. Snap the air pressure tube assembly onto the tub, then tighten the nuts using your Torx screwdriver.
Step 43. Put the second grounding wire near the bearing hub, then tighten the screws using your Torx screwdriver.
Step 44. Remount the drive pulley on the shaft at the back of the tub, then tighten the bolt at the back using your 24mm socket wrench.
Step 45. Move the detergent dispenser back into place. Reconnect the dispenser hose to the port at the top of the tub.
Step 46. Snap the wire harness bracket back into the retainers at the side of the cabinet. Loop the drive belt around the drive pulley and motor shaft (make sure that the belt is turned is turned with the grooved side inwards).
Step 47. Mount the two rear braces to the cabinet, then tighten the screws using your Torx-20 screwdriver.
Step 48. Go to the front of the tub, then refit the door gasket around the tub opening.
Step 49. Loop the inner retaining wire around the door boot seal, then tighten the nut using your 7mm socket wrench.
Step 50. Push the inlet tube back into the port at the top of the door boot seal. Push the window washer hose into the retainer on the top frame brace.
Step 51. Mount the top frame brace on the cabinet, then secure it by applying the screws using your Torx -20 screwdriver.
Step 52. Reconnect the window washer hose to the port on the door gasket. Pass the control panel wire through the opening on the top frame brace.
Step 53. Secure the control panel wire in the retaining bracket, then plug the connector into the appropriate terminal on the control board.
Step 54. Lift the front the main front panel and mount it on the cabinet. Apply the bolts at the top and bottom of the panel.
Step 55. Snap the lower access place onto the cabinet, then secure it by applying the three screws with your Torx-20 screwdriver.
Step 56. Open the door of the washing machine and move the door switch assembly back into place.
Step 57. Secure the door switch to the front panel by applying the nuts. Fit the door gasket around the front panel.
Step 58. Using either a pair of needle-nosed pliers or a flat-blade screwdriver, loop the outer retaining wire back around the door boot seal (ensure that the gasket is not punctured).
Step 59. Snap the control panel onto the front of the machine, then reapply the Torx screw beside the dispenser opening.
Step 60. Slide the soap tray into the dispenser assembly. Mount the top cover on the cabinet, then tighten the three nuts at the back.
Step 61. Turn the machine’s water supply faucets back on, then plug the power cord back into the electrical outlet. Make sure the issue has been fixed by running a wash cycle.
Top Loaders
To replace the outer tub in your Whirlpool top loader washing machine, follow the steps below…
Step 1. Turn your washer’s water taps off, then disconnect the power cord from the electrical outlet in order to prevent damage.
Step 2. Spread a cloth under the two inlet hoses at the back of the machine to catch any water leaks.
Step 3. Using pliers if necessary, loosen the COLD and HOT water supply hoses from the back of your machine.
Step 4. Place the some tape on the lid of your washer to help secure it. Using a 1/4 inch nut-driver, take out the nuts holding the wiring and tube guard to the rear panel. Take the panel off the machine and set it aside.
Step 5. Remove the bolts at the back of the washer securing the top panel. Carefully lift the panel, then support it against a wall, or using a lanyard.
Step 6. With a flat-blade screwdriver, pry the tub cover off the assembly, then set it aside.
Step 7. Pry the cap off the agitator using a flat-blade screwdriver, then pull the filter out. Loosen the bolt holding the agitator to the shaft using a 7/16 inch socket wrench.
Step 8. Carefully lift the agitator out of the cabinet, then set it aside. Rotating counter-clockwise, use a hammer and tub-nut wrench to loosen the tub nut.
Step 9. Lift the inner tub out of the cabinet, then set it aside. Using a hammer, carefully knock the drive tube off the shaft.
Step 10. Lower the top panel back onto the cabinet, then tighten the bolts at the back to secure it.
Step 11. Tip the washing machine forwards a bit, then set it on the floor (if needed, get someone to help you).
Step 12. With a 5/16 inch socket wrench, take out all the screws holding the belt guard to the bottom of the machine. Take the guard off and set it aside.
Step 13. Carefully unhook the drive belt from the two pulleys. Unplug the electrical connector from the motor assembly.
Step 14. Using your socket wrench, loosen the bolts holding the motor assembly to the transmission plate. Lift the motor off the plate and set it aside.
Step 15. Unplug the wire harness from the shift actuator next to the transmission pulley. Use your screwdriver to loosen the nut holding the shift actuator to the plate. Take the actuator off the machine and set it aside.
Step 16. Disconnect the wire connector from the capacitor on the transmission plate. Loosen the capacitor screw, then take the capacitor off the machine.
Step 17. With a 13mm socket, take out the nut holding the transmission pulley to the bottom of the tub. Take the pulley wheel off the machine.
Step 18. Pry the tabs of the splutch housing, then slide it off the shaft. Pull the basket drive gear and spring off the shaft, then set them aside.
Step 19. Use your socket wrench to take out the screws holding the transmission assembly to the bottom of the outer tub. Pull the transmission assembly out of the cabinet, then set it aside.
Step 20. Pull the tub seal out of the opening at the bottom of the tub, then discard it. Take your new tub seal out of its packaging.
Step 21. Apply some of the provided grease to the interior of the new tub seal. Push the new tub seal onto the transmission shaft.
Step 22. Lift the transmission assembly, then remount it on the tub. Secure the assembly by applying the bolts using your socket wrench.
Step 23. Slide the spring and basket drive gear onto the shaft, then snap the splutch housing back on.
Step 24. Place the pulley wheel on the shaft, then tighten the nut using your 13mm socket wrench.
Step 25. Mount the capacitor and shift actuator onto the bottom of the machine, then tighten the screws. Plug the wire connectors into each component.
Step 26. Remount the drive motor on the transmission plate, then tighten the nuts to secure it. Reconnect the wire harness to the motor.
Step 27. With the grooved part turned inwards, loop the drive belt around the transmission pulley and motor pulley.
Step 28. Put the belt guard back on the assembly, then tighten the nuts to secure it. Have someone help you lift the washing machine back onto its feet, then peel the tape off the lid.
Step 29. Go to the back of the machine, then loosen the nuts securing the top panel. Lift the top panel and support it.
Step 30. Push the drive block onto the shaft. Lower the inner tub onto the shaft, then apply the tub nut using the hammer and wrench.
Step 31. Lower the agitator onto the shaft, then use a 7/16 inch socket to tighten the bolt. Push the filter and cap back onto the agitator. Snap the tub cover on the assembly.
Step 32. Lower the top panel onto the cabinet, then tighten the screws at the back. Put the wiring and tube guard back in place, then apply the screw to secure it.
Step 33. Reconnect the HOT and COLD water hoses to the ports at the back of the machine, then turn the water taps back on.
Step 34. Plug your washing machine back into the electrical outlet, then try running a cycle to ensure that the leakage has stopped.
4. Damaged Outer Tub
If the outer tub of your Whirlpool washing machine gets cracked or damaged, water will begin to leak out during wash cycles. The steps below show you how to replace this part…
Front Loaders
To replace a cracked outer tub in your Whirlpool front loader washing machine, follow the steps below…
Step 1. Prevent any chances of electrical damage and water leakage by disconnecting your washer from the electrical outlet, then turn the water taps off before starting this repair.
Step 2. Go to the rear of the machine, then use a Torx screwdriver to take out the screws holding the top panel to the cabinet. Pull the top cover backwards about an inch or so, then lift it off the cabinet.
Step 3. With your Torx screwdriver, take out the bolts holding the rear panel to the cabinet. Lift the panel off the cabinet and set it aside.
Step 4. Loosen the screws holding the top and bottom braces to the back of the machine. Take the braces off the machine.
Step 5. Carefully unhook the drive belt from the pulleys at the back of the tub. Use a 24mm socket wrench to take out the nut holding the drive pulley to the back of the machine.
Step 6. Unplug the grounding wire connected to the motor assembly. Use a 13mm socket wrench to loosen the nuts holding the drive motor to the bottom of the tub. Lift the motor off the tub, then set it on the floor of the cabinet.
Step 7. Go to the front of the appliance, then slide the soap tray out of the housing. Press the button inside the soap tray to completely release it from the dispenser.
Step 8. With a Torx screwdriver, loosen the nut next to the dispenser opening. Use a flat-blade screwdriver to pry the control panel off the cabinet.
Step 9. Disconnect the control panel’s wire connector from the main control board. Release the pane’s wire from the retainers at the side of the cabinet. Pull the control panel and wire assembly out of the machine, then set it aside.
Step 10. Open the door of the machine, then use a Torx screwdriver to take out the nuts holding the door switch wire connector to the front panel.
Step 11. Wedge a flat-blade screwdriver under the retaining band around the door boot seal, then work it around until the wire comes off (make sure not to puncture the gasket).
Step 12. Peel the door boot seal off the front panel. With the Torx screwdriver, loosen the nuts holding the lower front access panel to the cabinet. Pull the panel off the machine and set it aside.
Step 13. Loosen the bolts at the bottom and top of the front panel. Lift the panel off the machine carefully, then set it aside.
Step 14. Unplug the window washer hose and inlet tube from the ports at the top of the door boot seal.
Step 15. With a Torx screwdriver, take out the nuts holding the dispenser assembly the top frame brace. Move the dispenser out of place, then disconnect the hose from the top of the tub.
Step 16. Remove the screws holding the top frame brace to the cabinet. Pull the brace off the machine, then detach the window washer tube from the retainer.
Step 17. With a 7mm socket, loosen the bolt holding the inner retaining clamp to the door boot seal. Pry the door seal off the tub opening, then set it aside.
Step 18. Take out the six bolts holding the top and bottom counter-weights to the front of the tub using a 13mm socket wrench. Carefully take each weight off the machine, then set it aside.
Step 19. Go to the back of the appliance, then take out the nuts securing the rear counter-weight to the tub. Lift the weight off the tub.
Step 20. Use the Torx screwdriver to take out the nut holding the grounding wire near the bearing hub at the back of the tub.
Step 21. Take out the bolts holding the air pressure tube assembly to the back of the tub. Pull the wires out of the retainers on the pressure tube assembly (make sure to note how the wires are routed).
Step 22. Go to the front of the machine, then place a rag on the floor in front of the pump filter. Turn the pump filter knob, then pull it out of the housing (some water will spill out).
Step 23. Once all the water has drained out from the tub, put the filter back in place, then tighten it to secure.
Step 24. Go to the back of the appliance. Using a pair of pliers, release the spring clamp holding the sump hose to the bottom of the tub. Pull the hose off the machine (some water will spill out, so ensure that you keep a rag nearby).
Step 25. Use your pliers to release the clamp holding the second outlet hose to the upper rear of the tub. Disconnect the hose from the tub.
Step 26. Grab the top of one of the shock absorbers, then rotate it and pull it out of the tub mounts. Repeat this process with the remaining three shocks.
Step 27. Reach under the front of the tub, then unplug the wire connector from the temperature sensor.
Step 28. Use a flat-blade screwdriver to pry the wire retaining bracket off the cabinet. Lift the two suspension springs, then carefully lower the tub assembly to the floor of the machine.
Step 29. Guide the tub out of the cabinet, then unhook the two suspension springs from the tub mounts.
Step 30. Turn the tub assembly face-down on the floor. With a flat-blade screwdriver, pry off the retaining clips holding the two halves of the tub together.
Step 31. Lift the inner tub out of the rear half of the outer tub. Use a flat-blade screwdriver to pry the rubber seal out of the groove of the outer tub.
Step 32. Using your Torx screwdriver, take out the nuts holding the motor cover to the rear half of the outer tub.
Step 33. Discard the old outer tub assembly, then take the new one out of its packaging. Push the new provided seal into the groove of the outer tub.
Step 34. Apply some of the provided grease to the bearings in the new outer tub. Mount the motor cover on the new outer tub, then tighten the screws using your Torx screwdriver.
Step 35. Set the front half of the outer tub face-down on the floor. Lower the inner tub onto the front half of the outer tub.
Step 36. Lower the rear half of the outer tub onto the inner tub shaft. Use a hammer to knock all the retaining clips into place.
Step 37. Set the tub assembly upright, then hook the suspension springs onto the mounts.
Step 38. Lift the tub assembly carefully, then guide it back into the cabinet. Hook the two suspension springs onto the cabinet.
Step 39. Snap the wire harness retaining bracket into the cabinet. Lift the four shock absorbers, then push them into the mounts at the bottom of the tub. Rotate the shocks to secure them.
Step 40. Plug the temperature sensor wire connector back into the tub. Mount the rear counter-weight on the tub assembly, then use the 13mm socket wrench to apply the three bolts.
Step 41. Go to the front of the appliance, then fit the door boot seal around the tub opening. Fit the inner retaining band around the door boot seal, then tighten the nut using a 7mm socket wrench.
Step 42. Mount the two counter-weights onto the front of the tub, then use the 13mm socket wrench to apply the nuts.
Step 43. Mount the drive motor onto the bottom of the tub, then tighten the bolts with your socket wrench. Plug the wire connector back into the motor.
Step 44. Reconnect the sump hose to the port at the bottom of the tub, then slide the spring clamp into place. Attach the second outlet hose to the back of the tub, then move the retaining clamp into place.
Step 45. Put the second grounding wire in place on the bearing hub, then tighten the screw to secure it.
Step 46. Snap the air pressure tube assembly on the back of the tub, then tighten the screws to secure it.
Step 47. Mount the pulley wheel on the inner tub shaft, then apply the bolt with the 24mm socket wrench.
Step 48. With the grooved side turned inwards, loop the drive belt around the motor pulley and tub pulley.
Step 49. Mount the two rear braces on the cabinet, then tighten the screws with your Torx screwdriver.
Step 50. Move the dispenser assembly back into place, then reconnect the dispenser hose to the port at the top of the tub.
Step 51. Connect the inlet tube to the port at the top of the door boot seal. Secure the window washer tube in the retainer on the top frame brace.
Step 52. Snap the top frame brace onto the cabinet, then tighten the screws with a Torx screwdriver. Connect the window washer tube to the port on the door gasket.
Step 53. Lift the front panel and remount it on the cabinet. With your Torx screwdriver, apply the two screws at the top and bottom of the panel.
Step 54. Snap the lower front access panel onto the machine, then tighten the screws at the bottom with a Torx screwdriver.
Step 55. Open the door of your washer and push the door lock back into place. Apply the screws to secure the door switch to the front panel.
Step 56. Fit the door boot seal around the front panel opening. Using needle-nosed pliers or flat-blade screwdriver, fit the inner outer retaining bracket around the door seal.
Step 57. Pass the control panel’s wire connector through the opening on the top frame brace. Secure the control panel wire in the retainer, then plug the connector into the main control board.
Step 58. Snap the control panel onto the front of the cabinet, then use your Torx screwdriver to apply the nut beside the dispenser opening.
Step 59. Slide the detergent tray back into the dispenser. Place the top cover on the cabinet, then tighten the three screws at the back.
Step 60. Turn the water taps back on, then reconnect your appliance to the electrical. Ensure that the issue has been fixed by running a wash cycle.
Top Loaders
Follow the steps below to replace the outer tub in your Whirlpool top loader washing machine…
Step 1. In order to prevent water leaks and electrocution, make sure to disconnect the machine from the power outlet, then turn the water faucets off.
Step 2. Using a pair of pliers if needed, disconnect the HOT and COLD water supply hoses from the ports at the back of the machine (some water will leak, so ensure that you keep a towel).
Step 3. With your pliers release the spring clamp holding the main drain hose to the port at the back of the cabinet. Detach the hose from the cabinet.
Step 4. Using a 1/4 inch nut-driver, take out the screw holding the wiring and tube guard to the back of the cabinet. Pull the panel off the machine and set it aside.
Step 5. Remove the two bolts holding the top panel to the cabinet. Put some tape on the lid of your washer to help secure it.
Step 6. Lift the top panel upwards, then support it by setting it against a wall, or using a lanyard.
Step 7. Pry the agitator’s cap off, then pull the filter (use a flat-blade screwdriver if needed).
Step 8. Loosen the bolt holding the agitator to the shaft using a 7/16 inch socket wrench. Pull the agitator assembly out of the cabinet, then set it aside.
Step 9. Use a flat-blade screwdriver to pry the tub cover off the assembly. Loosen the tub nut using a hammer and spanner wrench.
Step 10. Lift the inner tub off the transmission shaft, then set it aside. Use a hammer to knock the drive block off the shaft.
Step 11. Loosen the screws holding the pump cover to the outer tub using a 1/4 inch socket wrench.
Step 12. Lower the top panel back onto the cabinet, then tighten the bolts at the back using your nut-driver.
Step 13. Get someone to help you tip the machine backwards carefully, then set it on the floor.
Step 14. Pry the cap off the drain pump assembly, then unplug the wire connector. Release the wire from the retainer on the pump.
Step 15. With a pair of pliers, squeeze the clamp holding the hose to the drain pump, then slide it out of place. Disconnect the drain hose from the pump (some water will spill out).
Step 16. Using a 5/16 inch nut-driver, loosen the screws holding the drain pump to the bottom of the outer tub. Pull the pump off the machine and set it aside.
Step 17. Disconnect the electrical connectors attached to the capacitor and shift actuator. Release the wires from the retainers.
Step 18. With a 10mm socket wrench, loosen the screws holding the transmission assembly to the bottom of the outer tub.
Step 19. Slide the transmission assembly out of the outer tub, then carefully set it aside. Use flat-blade screwdriver to pry the wire retainers out of the tub.
Step 20. With the help of another person, carefully lift the appliance back onto its feet. Use a nut-driver to take out the bolt securing the top panel. Lift the top panel and support it.
Step 21. Reach into the cabinet, then use a nut-driver to take out the bolts holding the air pressure tube and wire harness assembly to the side of the tub.
Step 22. Pull the air pressure tube off the port at the side of the tub (use a flat-blade screwdriver if needed).
Step 23. Lift one of the four suspension rods, then take the ball support off, then lower the rod. Repeat this process with the remaining rods.
Step 24. Using the rods, carefully lift the outer tub assembly out of the cabinet. Slide the suspension rods out of the tub mounts, then set them aside.
Step 25. Prepare your new outer tub assembly for installation by taking it out of its packaging. Slide the four suspension rods through the tub mounts.
Step 26. Lift the new outer tub assembly, then carefully lower it into the cabinet. Push each of the four suspension rods through the openings on the cabinet, then snap then ball supports on. Lower the rods.
Step 27. Reach into the cabinet, then connect the air pressure tube to the port at the side of the tub. Use your nut-driver to apply the pressure tube and wire retainer screws.
Step 28. Lower the top panel back onto the cabinet, then use a nut-driver to apply the screws at the back.
Step 29. With someone helping you, tip the machine backwards carefully, then set it on the floor.
Step 30. Snap the wire harness retainers into the slots at the bottom of the outer tub. Apply some grease to the new provided tub seal.
Step 31. Slide the new tub seal onto the transmission shaft. Lift the transmission assembly, then carefully mount it on the outer tub. Secure the transmission by tightening the bolts using a 10mm socket wrench.
Step 32. Snap the remaining wire retainers into the slots on the transmission assembly. Plug the wire connectors back into the capacitor and shift actuator.
Step 33. Mount the drain pump assembly onto the bottom of the tub, then secure it by applying then nuts using a 5/16 inch socket.
Step 34. Plug the wire connector back into the pump assembly, then snap the cap on. Attach the outlet hose to the pump, then move the spring clamp into place to secure it.
Step 35. Carefully lift the appliance back onto its feet. Using a 1/4 inch nut-driver, loosen the nuts at the back of the machine securing the top panel.
Step 36. Pull the top panel forwards, then lift and support it. Put the pump cover into the new outer tub assembly, then apply the screw to secure it.
Step 37. Using a hammer, carefully knock the drive block back onto the transmission shaft.
Step 38. Lower the inner tub onto the transmission shaft, then tighten the tub nut using a spanner wrench and hammer.
Step 39. Place the agitator on the shaft. Tighten the agitator bolt using a 7/16 inch socket wrench. Put the filter and cap back onto the agitator.
Step 40. Snap the tub cover on to secure the assembly. Lower the top main top panel onto the cabinet, then snap it into the cabinet. Use a 1/4 inch nut-driver to apply the screws at the back.
Step 41. Peel the tape off the lid of your washer. With a nut-driver, apply the screw to secure the wiring and tube guard to the rear panel.
Step 42. Reconnect the main drain hose to the port at the back of the cabinet. Move the spring clamp into place to secure the connection.
Step 43. Reconnect the COLD and HOT water hoses to the ports on the cabinet (in order to prevent any chances of water leakage, make sure to secure the hoses properly).
Step 44. Turn the water taps back on , then plug your washing machine back into the electrical outlet. To see if the leakage has stopped, try running awash cycle.
Whirlpool Washing Machine Leaking From Dispenser — Solutions
Is your Whirlpool washing machine leaking from the dispenser? If so, here are the problems to look for…
1. Water Pressure Is Very High
If your Whirlpool washing machine is leaking from the dispenser, the first thing you should do is check the pressure. Here’s how to do this…
Step 1. Turn the water supply taps off before starting this procedure in order to prevent electrical damage.
Step 2. Spread a towel on the floor under the water inlet hoses to catch any leaks. Loosen the HOT and COLD water inlet hoses from the back of the cabinet (use pliers if necessary).
Step 3. Place the water hoses in a bucket. Turn the taps on and monitor the flow of the water.
Step 4. If you notice that the water pressure is too high, you may need to contact a plumber to take a look at your home water system.
Step 5. Try closing the water faucets partially to help reduce the pressure. Reattach the inlet hoses to the appropriate ports at the back of the machine.
Step 6. Turn the water taps back on, then plug the power cord into the electrical outlet. Try running a rinse cycle to see if the problem has been fixed.
2. Loose Dispenser Hose
To properly secure the dispenser hose in your Whirlpool front loader washing machine, do the following…
Step 1. Ensure that the appliance is disconnected from the electrical outlet before starting this procedure in order to prevent electrocution.
Step 2. Go to the back of the appliance, then loosen the screws holding the top panel using a 1/4 inch socket wrench. Slide the top panel backwards a few inches, then lift it off the machine.
Step 3. Move to the front of the cabinet. Pull the soap tray out of the housing, then completely release it from the dispenser by pressing the button inside.
Step 4. With a Torx screwdriver, loosen the screw next to the dispenser opening. Pry the control panel tabs to release it from the cabinet (if needed, use a flat-blade screwdriver.
Step 5. Using your screwdriver, take out the screws at the bottom of the lower front access panel. Pry the panel off the front of the machine, then set it aside.
Step 6. Open the door, then take out the bolts holding the door switch wire harness to the front panel.
Step 7. Wedge a flat-blade screwdriver under the retaining band around the door boot seal. Work the screwdriver around until the retaining band comes off.
Step 8. Peel the door boot seal off the front of the machine. Loosen the bolts at the top and bottom of the front panel. Lift the panel off the cabinet, then set it aside.
Step 9. Firmly tug the hose attached to the dispenser assembly to ensure it is properly connected. Using pliers, move the retaining clamp into place to properly secure the hose.
Step 10. Lift the front panel, then remount it on the cabinet. Secure the front panel by tighten the screws at the top and bottom.
Step 11. Snap the lower front access panel back onto the cabinet, then use your screwdriver to apply the three bolts at the bottom.
Step 12. Snap the control panel onto the cabinet, then tighten the screw next to the dispenser opening. Push the soap tray back into the dispenser.
Step 13. Place the top panel on the cabinet, then slide it back into place. Reapply the screws at the back of the top panel to secure it.
Step 14. Plug your washing machine back into the electrical outlet, then test the appliance by running a wash cycle.
3. Cracked Dispenser Assembly
Check for a cracked dispenser in your Whirlpool front loader washing machine with the following steps…
Step 1. Prevent electrical damage by unplugging the machine from the power outlet before starting this repair.
Step 2. Go to the back of your washer, then loosen the screws holding the top panel using a 1/4 inch socket. Lift the panel off the machine and set it aside.
Step 3. Slide the detergent tray out of the dispenser assembly, then press the button inside to completely release it. Use a Torx screwdriver to loosen the nut next to the dispenser’s opening.
Step 4. With a 1/4 inch socket, take out the screws at the top of the control panel. Pry the panel off the front of the machine, then set it on the cabinet.
Step 5. Move the dispenser assembly out of place, then inspect it for cracks or any signs of damage. If the dispenser is cracked, it will need to be replaced.
Step 6. If the dispenser has no cracks, move it back into place. Snap the control panel onto the front of the cabinet, then tighten then screw next to the opening.
Step 7. Push the soap tray back into the dispenser. Using a nut-driver, reapply the screws at the top of the control panel.
Step 8. Place the top on the cabinet, then tighten the three screws at the back. Reconnect the appliance to the electrical outlet, then test the machine.