If your Candy washing machine drum is giving you problems, you’ve come to the right place. This guide will explain the causes of this problems and give you steps on how to fix them. So, without further ado, let’s begin…
Table of Contents
Candy Washing Machine Drum Not Turning — How To Fix
If your Candy washing machine drum isn’t turning, here are issues to check for…
1. Broken Drive Belt
Do the following to replace a broken drive belt in your Candy washing machine…
Step 1. Turn off your washing machine’s water supply and unplug the power cord before attempting any repairs in order to prevent water leakage or electrocution.
Step 2. Go to the back of your washing machine and use a Philips screwdriver to take out the screws securing the rear panel. Once you’ve taken the screws out, pull the rear panel off and set it aside.
Step 3. If still intact, pull the drive belt off the rear of the tub. If the belt is broken, simply pull it out from the base of your washing machine.
Step 4. Take your new drive belt out of its packaging and run it around the rotor at the rear of the tub, and the shaft on the motor.
Step 5. Place the rear panel of your washing machine back on and apply the screws with your Philips screwdriver to secure it.
Step 6. Turn on your washing machine’s water supply and plug it back to the power outlet, then make sure everything is working properly by running a wash cycle.
2. Damaged Motor
Here’s how to replace a damaged motor in your Candy washing machine…
Step 1. Ensure that you turn off your washing machine’s water supply and unplug the power cord from the outlet before attempting any repairs. This will prevent any chances of electrocution and water leakage.
Step 2. Use a Philips screwdriver to take out the screws at the back of your washing machine securing the rear panel. Pull the panel off your washing machine and set it aside.
Step 3. The motor will be mounted at the base of your washer’s tub. Pull the drive belt of the motor and tub rear.
Step 4. Disconnect the grounding connector and the motor connector from the motor assembly.
Step 5. Use a socket wrench to take out the two mounting bolts holding the motor to your washing machine’s tub. Pull the motor out of your washing machine.
Step 6. Get your new motor assembly out of its packaging and put it inside the rear of your washing machine. Line up the mounting loops on the motor with the mounting holes on the rear of the tub and apply the mounting bolts to secure.
Step 7. Connect the two electrical connectors to the new motor assembly. Loop the drive belt around the shaft on the motor and the rotor at the back of the tub. Put the rear panel of your washing machine back on and apply the screws with your Philips screwdriver to secure.
Step 8. Plug your washing machine back to its power source and turn on the water supply. Make sure the issue has been fixed by running a wash cycle.
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Candy Tumble Dryer Drum Loose — Solved
If your Candy tumble dryer drum is loose, you’ll need to replace the bearing. Here’s how to do this…
Step 1. Before attempting any repairs on your tumble dryer, make sure to unplug the power cord in order to prevent any chances of and electrocution.
Step 2. Open the door of your tumble dryer and pull the kick strip off the lower front section of your tumble dryer.
Step 3. Flip the two levers on the condenser unit and pull the unit out of your tumble dryer. Take out the water unit below the condenser unit housing and set it aside.
Step 4. Take out the screws at the back of your tumble dryer holding the top panel and pull the panel off the appliance.
Step 5. Use your screwdriver to take out the two screws holding the control panel to the front of your machine. Disconnect the electrical connectors from the control panel and set the panel aside (ensure that you take note of the positioning of the connectors).
Step 6. Detach the plastic piece connected to the drum from behind the main front panel by undoing the four screws around the door opening, the two screws at the top of the front panel, and the two screws at the bottom of the front panel.
Step 7. Peel the door seal off the door opening and set it aside. Use a nut driver to take out the two nuts next to the door hinge holding the main front panel and detach the panel from the dryer. Disconnect the electrical connector connected to the door lock assembly and set the main front panel aside.
Step 8. Disconnect the NTC sensor wire connector and use a screwdriver to take out all the remaining screws at the front of your dryer.
Step 9. Pull the wires at the top right corner out of the plastic retaining clip. Lift the plastic piece covering the drum and pull it off the tumble dryer.
Step 10. Go to the back of your tumble dryer and use a screwdriver to take out the screws holding the back cover. Use your screwdriver to remove the bearing cover at the back of your dryer.
Step 11. Take out the two screws holding the heater assembly to the back off your dryer and set the heater aside. Remove two screws directly above and directly below the bearing hole.
Step 12. Reach inside the little space at the bottom right side of the drum and pull the drive belt off the pulley wheel. Slide the drive belt backwards while moving the drum forwards and remove the belt from the drum.
Step 13. Carefully pull the entire drum out of the machine. Set the drum on the floor and turn it over. Use a pair of needle-nosed pliers to pull the clip of the bearing hole underneath the drum.
Step 14. Pull the bottom plate and washer from the drum. Use a screwdriver to undo the two screws on the bottom plate. Use your screwdriver to knock the bearing out.
Step 15. Take your new bearing out of its packaging and fit it into the housing plate. Put the housing plate back on the bottom plate and apply the two screws to secure it.
Step 16. Put the bottom plate and washer back unto the bearing shaft at the bottom of the tub. Fit the retaining circlet into the groove at the base of the tub (use a screwdriver if needed).
Step 17. Reach inside the fan housing and pull out the plastic trim. Use a socket wrench to take out the nut at the center of the fan blades. Pull the fan blades out of the housing and set them aside.
Step 18. Slide the top panel of the fan housing backwards and pull it out of the machine. Carefully slide the drum back into the machine. Loop the drive belt around the drum and slide the belt back until it rests on the line indicated on the drum. Loop the belt around the motor shaft.
Step 19. Go to the back of your dryer and carefully reach through the opening and turn the drum so that the bearing is perfectly lined up with the bearing hole.
Step 20. Insert a screw into the hole beside the hand hole to hold the drum. Use one hand to lift the drum and use the other hand to a insert a screw into the hole directly above the bearing hole. Use a Philips screwdriver to apply the screw.
Step 21. Use your screwdriver to take out the holding screw beside the hand hole at the back of the machine. Also apply the screw directly below the hand hole.
Step 22. Line up the heater assembly with its appropriate holes and apply the two screws to secure it. Put the back cover of the heater assembly back on and secure it by applying the two screws.
Step 23. Put the bearing cover back on and secure it by applying the screw.
Step 24. Go to the front of your tumble dryer and push the drive belt down the motor shaft. Fit one side of the drive belt over the left pulley wheel (you will need to pull the right pulley will away to do this).
Pull the right pulley wheel back a bit and fit the other side of the belt around it. The two sides of the belt should form a V shape between the pulley wheels.
Step 25. Slide the fan housing cover under the drum and push it backwards to snap it in place. Put the washer unto the shaft and put the fan blade back inside the housing.
Step 26. Put the second washer and nut unto the fan and use a socket wrench to secure the bolt. Put the fan guard back into the fan housing.
Step 27. Put the tub cover under the wiring and snap it in place on the dryer frame, then apply all the screws at the front of your dryer. Roll the drum a bit to make sure it is lined up with the front cover.
Step 28. Snap the bundle of wires into the retainer on the frame. Pass the NTC sensor connector through the opening on the cover and connect it to its appropriate terminal.
Step 29. Put the main front panel of your washing machine back on (remember to reconnect the door lock wire connector). Apply the four screws around the door opening and apply the two screws next to the door hinge. Fit the door seal back around the opening. Apply the two screws at the top of the front panel and the two screws at the bottom of the front panel.
Step 30. Connect the electrical connectors to their appropriate terminals on the control panel and snap the panel back in place. Apply the two screws to secure panel.
Step 31. Put the condenser unit and water unit back in place and snap the kick strip back on. Slide the top panel of your tumble dryer back on and apply the screws at the back to secure it.
Step 32. Turn on your washing machine’s water supply and plug the power cord back in. Then make sure everything is working properly by running a spin cycle.