Kenmore Washing Machine Drain [Issues & Solutions]

If your are experiencing issues with your Kenmore washing machine draining, you’ve come to the right place. This guide gives you easy-to-follow steps on how to fix these issues…

How To Replace Kenmore Washing Machine Drain Hose — Solved

The steps below show you how to replace your Kenmore washing machine drain hose…

1. Tub-To-Pump Hose

Follow the steps below to replace the tub-to-pump hose in your Kenmore washing machine…

Front Loaders

To replace your Kenmore washing machine tub-to-pump hose, follow the steps below…

Step 1. In order to prevent any chances of electrocution, disconnect your washing machine from the outlet before starting this repair.

Step 2. Open your washing machine’s door. Using a flat-blade screwdriver, carefully pry off the retaining band around the door boot seal (take care not to damage the seal).

Step 3. Peel the door boot seal off the front panel. Reach behind the front panel and disconnect the door switch wire connector.

Step 4. Pry open the little access panel at the lower front of your machine. Pull the emergency drain hose out of its retainer.

Step 5. Place a container underneath the hose. Pull the hose’s cap off, then let any water stuck in the machine drain out. Once all the water has drained out, push the cap back onto the hose.

Step 6. Use a Philips screwdriver to take out the bolt next to the emergency drain hose. Pull the pump filter housing out of the front panel.

Step 7. Loosen the Philips screw at the bottom of the front panel. Go to the back of your machine, then take out the screws securing the top panel using a Philips screwdriver.

Step 8. Slide the top panel backwards about an inch or so, then lift it off the cabinet. Slide the soap tray out of the dispenser as far as possible, then press the little tab inside to completely release it.

Step 9. Loosen the screws next to the dispenser opening using a Philips screwdriver. Take out the bolts at the back of the control panel.

Step 10. Pry the control panel off, then set it on top of the cabinet. Use your screwdriver to take out the bolts at the top of the front panel. Carefully lift the front panel off the cabinet and set it aside.

Step 11. Using a pair of pliers, squeeze the clamp holding the sump hose to the drain pump, then slide it out of place.

Step 12. Go to the back of the machine, then loosen the screws securing the rear panel using a Philips screwdriver. Pry the rear panel off the cabinet and set it aside.

Step 13. Use your pliers to release the retaining clamp holding the sump hose to the pressure chamber. Pull the hose off the chamber.

Step 14. Use a Philips screwdriver to loosen the bolt to release the retaining clamp securing the third sump hose opening to the port at the bottom of the tub. Detach the hose from the tub, then take it out of the cabinet.

Step 15. Take your new sump hose out of its packaging. Transfer the screw clamp and spring clamps from the old hose to the new one.

Step 16. Install the new sump hose in the cabinet. Connect the main port of the new hose to the port at the bottom of the tub. Secure the connection by tightening the screw-clamp.

Step 17. Connect the other end of the hose to the pressure chamber. Use pliers to slide the retaining clamp into place.

Step 18. Remount the rear panel on the cabinet, then apply the Philips screws to secure it.

Step 19. Go to the front of the machine, then connect the final port of the new hose to the drain pump. Use your pliers to move the spring clamp into place.

Step 20. Lift the front panel and carefully mount it on the cabinet. Secure the panel by applying the screws at the top using a Philips screwdriver.

Step 21. Snap the control panel onto the front of the machine, then apply the screws next to the dispenser opening. Tighten the screws at the back of the control panel.

Step 22. Slide the soap tray into the dispenser. Mount the top panel on the cabinet, then apply the bolts with your Philips screwdriver.

Step 23. Tighten the single screw at the bottom of the front panel. Put the pump filter housing back in place, then tighten the screw to secure it. Close the lower access panel.

Step 24. Open the door of your washing machine. Reach behind the front panel, then reconnect the door switch wire harness.

Step 25. Fit the door gasket around the front panel. Use your flat-blade screwdriver or needle-nosed pliers to fit the retaining band around the gasket.

Step 26. Plug your washing machine into the power outlet, then make sure everything works properly by running a wash cycle.

Top Loaders

To replace the sump hose in your Kenmore top loader washing machine, follow the steps below…

Step 1. Disconnect your washing machine from the outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution.

Step 2. Disconnect the COLD and HOT water supply hoses from the ports at the back of the machine (some water may spill out, so ensure that you keep a rag nearby).

Step 3. Pull your washing machine’s drain hose out of the standpipe. Loosen the screws holding the rear panel to the cabinet using a Philips screwdriver. Lift the panel off the cabinet and set it aside.

Step 4. With someone assisting you, tip your washing machine forwards carefully and support it.

Step 5. Use pliers to release the clamp holding the sump hose from the drain pump. Detach the hose from the pump (keep a rag nearby in case water spills).

Step 6. Release the clamp holding the other end of the hose to the tub. Detach the hose from the tub, then take it out of the cabinet.

Step 7. Take your new washing machine sump hose out of its packaging. Connect one end of the hose to the port on the drain pump, then secure it with the spring clamp.

Step 8. Connect the other end of the sump hose to the port at the bottom of the tub. Secure the connection by moving the retaining clamp into place.

Step 9. Carefully lift your washing machine back onto its feet, then reinsert the drain hose into the home drain.

Step 10. Snap the rear access panel onto the cabinet, then apply the bolts using your Philips screwdriver.

Step 11. Reconnect the COLD and HOT water supply hoses to the ports at the back of the machine.

Step 12. Turn your washing machine’s water supply taps back on, then reconnect the power cord to the outlet. Ensure that everything works properly by running a wash cycle.

2. Main Drain Hose

To replace the main drain hose in your top loader Kenmore washing machine, follow the steps below…

Front Loaders

To replace the drain hose in your front loader Kenmore washing machine, follow the steps below…

Step 1. Disconnect your washing machine from the power outlet in order to avoid any chances of electrocution.

Step 2. Open your washing machine’s door, then use a flat-blade screwdriver to take out the retaining band around the door boot seal (be careful not to damage the seal).

Step 3. Peel the door gasket off the front panel. Reach behind the front panel, then disconnect the door switch wire harness.

Step 4. Pry open the lower front access panel. Pull the emergency drain hose out of the retainer. Loosen the nut holding the pump filter housing to the front panel. Slide the housing out and set it aside.

Step 5. Loosen the screw at the bottom of the front panel using a Philips screwdriver. Go to the back of the machine, then loosen the screws holding the top panel. Slide the panel backwards about an inch or so, then lift it off the cabinet.

Step 6. Slide the soap tray out of the dispenser, then press the little tab inside to release it from the housing.

Step 7. Using a Philips screwdriver, take out the bolts next to the dispenser opening. Loosen the screws at the back of the control panel.

Step 8. Pry the panel off the front of the machine, then set it on top of the cabinet. Loosen the screws at the top of the front panel using your Philips screwdriver. Carefully lift the panel off the machine and set it aside.

Step 9. Using pliers, release the clamp holding the drain hose to the port on the pump. Disconnect the hose from the pump (keep a rag nearby in case water spills).

Step 10. Pull the air pressure tube off the port at the top of the outer tub. Reach into the cabinet and release the drain hose from the retainer.

Step 11. Loosen the twist retainer holding the hose which goes to the drain. Use your Philips screwdriver to loosen the nuts holding the hanger assembly to the cabinet.

Step 12. If applicable, release the external drain hose from the goose-neck bracket. Pull the hose assembly out of the cabinet.

Step 13. Prepare the new hose assembly for installation by taking it out of its packaging. Pass the long external drain hose to the opening on the washer’s rear panel.

Step 14. Slide the hose hanger assembly into place, then secure it by applying the Philips screw.

Step 15. Snap the goose-neck bracket onto the new hose. Secure the external drain hose with the twist retainer inside the cabinet.

Step 16. Snap the shorter internal drain hose in the retainer at the side of the cabinet. Connect the new air tube to the port at the top of the tub.

Step 17. Connect the new hose to the port on the drain pump. Secure the connection by sliding the retaining clamp into place. Insert the external hose into the standpipe.

Step 18. Lift the front panel and carefully mount it onto the cabinet. Secure the panel by applying the bolts at the top using a Philips screwdriver.

Step 19. Tighten the screw at the bottom of the front panel. Put the pump filter housing back in place, then tighten the screw to secure it.

Step 20. Snap the control panel onto the front of the cabinet, then apply the screws at the back. Tighten the bolts next to the dispenser opening.

Step 21. Slide the soap tray back into the dispenser. Remount the top panel on the cabinet, then apply the Philips screws at the back to secure it.

Step 22. Open the door of your washing machine. Reach behind the front panel and reconnect the door switch wire harness.

Step 23. Refit the door boot seal around the front panel. Use a flat-blade screwdriver or needle-nosed pliers to fit the outer retaining band around the door boot seal.

Step 24. Plug your washing machine’s power cord into the electrical outlet. To ensure that everything works properly, try running a wash cycle.

Top Loaders

To replace the drain hose in your top loader Kenmore washing machine, follow the steps below…

Step 1. Disconnect your washing machine’s power cord from the outlet in order to prevent electrocution.

Step 2. Pry off the end caps on the control panel, then set them aside. Use a Philips screwdriver to loosen the nuts holding the control panel to the cabinet.

Step 3. Lift the control panel and let it hang over the rear panel. Disconnect the lid switch wire harness from the top panel.

Step 4. Using a flat-blade screwdriver, pry out the retaining clips holding the cabinet to the rear panel. Carefully lift the cabinet off the machine, then set it aside.

Step 5. Use pliers to release the clamp holding the outlet hose to the pump. Detach the hose from the pump (keep a rag nearby in case water spills).

Step 6. Release the clamp securing the external drain hose to the rear panel. Disconnect the external drain hose.

Step 7. Release the plastic rear panel port by pressing the tab. Pull the drain hose assembly off the machine and set it aside.

Step 8. Prepare the new hose assembly for installation by taking it out of its packaging. Pass the new hose through the rear panel.

Step 9. Snap the plastic port into the rear panel. Connect the new drain hose to the port on the pump, then slide the retaining clamp into place to secure the connection.

Step 10. Attach the external drain hose to the port on the rear panel. Secure the hose by moving the retaining clamp into place.

Step 11. Lift the cabinet carefully, then lower it onto the machine. Use your flat-blade screwdriver to push the retaining clips into the slots at the top of the cabinet.

Step 12. Plug the door switch wire connector back in. Lower the control panel and snap it onto the cabinet.

Step 13. Use your Philips screwdriver to tighten the screws at the ends of the control panel. Snap the end caps onto the panel.

Step 14. Plug your washing machine into the power outlet, then make sure everything works properly by running a cycle.

How To Replace Kenmore Washing Machine Drain Pump — Solved

To replace your Kenmore washing machine drain pump, follow the steps below…

Front Loaders

Follow the steps below to replace your front loader Kenmore washing machine drain pump…

Step 1. Make sure to disconnect your washing machine from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution.

Step 2. With someone assisting you, move your washing machine forwards a bit to get more working space.

Step 3. Go to the back of the machine, then loosen the screws holding the top panel using a Philips screwdriver. Slide the panel backwards about an inch or so, then lift it off the cabinet.

Step 4. Slide the soap tray out of the dispenser, the press the little tab inside to release it from the housing.

Step 5. Use your Philips screwdriver to take out the bolts at the back of the control panel. Take out the screws next to the dispenser opening.

Step 6. Pry the control panel off the cabinet. Disconnect the wire harness attached to the control panel. Set the panel aside.

Step 7. Pry the pump filter access panel open. Pull the emergency drain hose out of the retainer.

Step 8. Using your Philips screwdriver, loosen the bolts holding the pump filter housing. Pull the housing out of the machine and set it aside.

Step 9. Loosen the screw at the bottom of the front panel using your Philips screwdriver.

Step 10. Open your washing machine’s door, then use a flat-blade screwdriver to take out the retaining wire around the door boot seal (be careful not to damage the seal).

Step 11. Peel the door boot seal off the front panel. Using your Philips screwdriver, loosen the six screws at the top of the front panel.

Step 12. Carefully lift the front panel off the cabinet. Disconnect the door switch wire harness from the front panel. Set the front panel aside.

Step 13. Using your pliers, release the spring clamps holding the below hose, inlet hose and drain pipe. Pull each hose off the port on the pump (some water may spill out, so we recommend keeping a rag nearby).

Step 14. Disconnect the wire harnesses attached to the drain pump assembly (ensure that you note where each connector goes).

Step 15. Using your Philips screwdriver, take out the bolts holding the drain pump to the base of the cabinet. Release the tabs off the drain pump, then take it out of the cabinet.

Step 16. Discard the old pump assembly, then prepare the new one for installation by taking it out of its packaging.

Step 17. Snap the new pump assembly into place on the cabinet. Secure the new drain pump by applying the Philips screws.

Step 18. Pass the emergency drain tube of the new pump through the opening at the front of the cabinet.

Step 19. Plug each wire harness into its appropriate terminal on the new drain pump. Connect each hose to its corresponding port on the new pump. Secure the connection by sliding the retaining clamp into place.

Step 20. Lift the front panel and plug the door switch wire harness back in. Mount the front panel onto the cabinet. Secure the panel by applying the six screws at the top using a Philips screwdriver.

Step 21. Use your Philips screwdriver to apply the screw at the bottom of the front panel. Push the pump filter housing back into place, then secure it by applying the screws.

Step 22. Close the lower access panel. Open your washing machine’s door and refit the door boot seal around the front panel.

Step 23. Using needle-nosed pliers or a flat-blade screwdriver, carefully fit the retaining wire around the door boot seal).

Step 24. Plug the main wire harness into the control panel. Snap the panel onto the cabinet. Secure the panel by applying the screws at the back.

Step 25. Using your Philips screwdriver, apply the bolt next to the dispenser opening. Slide the detergent tray into the housing.

Step 26. Remount the top panel on the cabinet, then secure it by tightening the Philips screws at the back.

Step 27. Get someone to help you move your washing machine back into place. Plug your washer back into the power outlet, then turn the water taps on. To ensure that the machine works properly, try running a cycle.

Top Loaders

Take the following steps to replace your top loader Kenmore washing machine drain pump…

Step 1. Ensure that your washing machine is disconnected from the power outlet before starting this procedure, in order to prevent electrocution.

Step 2. Go to the back of your washing machine, then use a Philips screwdriver to take out the bolts holding the rear access panel. Carefully pry the panel off the machine and set it aside.

Step 3. Reach underneath the outer tub, then use pliers to release the clamps holding the inlet and outlet hoses to the drain pump.

Step 4. Disconnect each hose from the drain pump assembly (make sure to keep a rag nearby in case water spills).

Step 5. Loosen the bolts holding the drain pump assembly to the base off the cabinet using a 10mm socket wrench.

Step 6. Disconnect the wire harness attached to the pump. Take the drain pump out of the cabinet and discard it.

Step 7. Prepare your new washing machine drain pump for installation by taking it out of its packaging.

Step 8. Install the new drain pump in the cabinet, then secure it by applying the 10mm bolts.

Step 9. Plug the wire harness into the terminal on the new pump. Connect the inlet and outlet hose to the appropriate ports on the new pump. Secure the hoses by sliding the retaining clamps into place.

Step 10. Snap the rear access panel onto the cabinet, then secure it by applying the screws with your Philips screwdriver.

Step 11. Plug your washing machine into the power outlet, then ensure that everything works properly by running a cycle.

How To Clean Kenmore Washing Machine Drain Pump — Solution

Follow the steps below to clean your Kenmore washing machine drain pump…

Front Loaders

To clean your front loader Kenmore washing machine drain pump, follow the steps below…

Step 1. Disconnect your washing machine from the outlet in order to prevent electrocution.

Step 2. Place a towel on the floor in front of your washing machine. Pry out the lower front access panel.

Step 3. Pull the emergency drain hose out of the retainers. Place a container underneath the hose.

Step 4. Pull the hose’s cap off, then let any water stuck in the drum drain out. Once all the water has drained out, put the cap back on.

Step 5. Turn the pump filter knob next to the emergency drain hose and take it out. Clean any lint and debris that may have gathered in the filter. Use a rag to clean out the filter housing as well.

Step 6. Once you’ve cleaned the filter, put it back in the housing. Snap the lower access panel back in place. Reconnect your washing machine to the power outlet.

Top Loaders

Take the following steps to clean the drain pump in your top loader Kenmore washing machine…

Step 1. Ensure that your washing machine is disconnected from the outlet before starting this repair in order to prevent electrocution.

Step 2. Go to the back of your washing machine, then take out the screws securing the rear panel using a Philips screwdriver. Pry the panel off the cabinet and set it aside.

Step 3. Use pliers to release the retaining clamps holding the outlet and inlet hoses to the drain pump. Disconnect each hose from the pump (it is advised that you keep a rag nearby to clean leaks).

Step 4. Loosen the bolts securing the pump assembly to the cabinet floor using a 10mm socket wrench.

Step 5. Disconnect the wire harnesses attached to the pump (ensure that you note where each connector goes).

Step 6. Pull the drain pump out of the cabinet. Use a small brush or a flat-blade screwdriver to clean out any dirt that may have accumulated in the pump ports.

Step 7. Once the pump is clean, plug the wire connectors into the appropriate terminals. Install the new pump in the cabinet, then apply the bolts using a 10mm socket wrench.

Step 8. Reconnect the hoses to their corresponding ports on the pump. Secure the connections by sliding the retaining clamps into place.

Step 9. Remount the rear access panel on the cabinet. Use your Philips screwdriver to apply the screws on the panel. Plug your washing machine’s power cord into the outlet.

How To Replace Kenmore Washing Machine Circulation Pump — Fixed

To replace the circulation pump in your Kenmore washing machine, follow the steps below…

Step 1. In order to prevent any chances of electrocution, disconnect your washing machine’s power cord from the outlet before starting this repair.

Step 2. Open your washing machine’s door. Using a flat-blade screwdriver, take the retaining band off the door boot seal (take care not to damage the seal).

Step 3. Peel the door boot seal off the front panel. Reach behind the front panel, then disconnect the door switch wire connector.

Step 4. Pry the pump filter flap open. Pull the emergency drain tube out of the retainer, then place a container underneath it.

Step 5. Pull the cap off the hose, then drain any water stuck in the machine into the container. Once all the water has drained out, put the hose’s cap back on.

Step 6. Using your Philips screwdriver, loosen the bolts holding the pump filter housing to the front panel. Pull the housing out of the cabinet and set it aside.

Step 7. Use your screwdriver to loosen the bolt at the bottom of the front panel. Go to the back of your washing machine, then take out the bolts securing the top panel.

Step 8. Slide the top panel backwards about an inch or so, then lift it off the cabinet. Pull the soap tray out of the dispenser. Release the tray completely by pressing the little tab inside.

Step 9. Use your Philips screwdriver to loosen the screws next to the dispenser opening. Take out the bolts at the back of the control panel.

Step 10. Pry the control panel off the mount, then set it on top of the cabinet. Use your Philips screwdriver to loosen the six screws at the top of the main front panel. Carefully lift the panel off the cabinet and set it aside.

Step 11. Using a pair of pliers, release the retaining clamps holding the sump hose, drain hose, and circulation hose to the pump assembly. Disconnect each hose (make sure to keep a rag nearby in case water spills).

Step 12. Use your Philips screwdriver to loosen the screws holding the pump assembly to the cabinet.

Step 13. Note the positioning of the connectors attached to the pump, then disconnect each one. Pull the pump assembly out of the cabinet.

Step 14. Using your Philips screwdriver, take out the screws holding the pump assembly to the base plate. Detach the assembly from the plate.

Step 15. Loosen the screws holding the circulation pump to the assembly. Detach the circulation pump and set it aside.

Step 16. Take your new washing machine circulation pump out of its packaging. Connect the new circulation pump to the pump assembly, then apply the Philips screws.

Step 17. Snap the pump assembly onto the base plate. Secure the plate by applying the Philips screws.

Step 18. Plug the wire connectors into the appropriate terminals on the pump assembly. Secure the pump assembly to the cabinet base by applying the screws.

Step 19. Reconnect each hose to its corresponding ports on the pump assembly. Secure the connections by sliding the retaining clamps into place.

Step 20. Lift the front panel and carefully mount it on the cabinet. Secure the front panel by tightening the Philips screws at the top.

Step 21. Apply the single screw at the bottom of the front panel. Push the pump filter housing back into place, then apply the two screws.

Step 22. Snap the control panel onto the front of the cabinet, then apply the Philips screws at the back.

Step 23. Tighten the two screws next to the dispenser opening. Slide the soap tray back into the housing.

Step 24. Mount the top panel on the cabinet. Apply the Philips screws at the back to secure the panel.

Step 25. Open your washing machine’s door. Reach behind the front panel and reconnect the door switch wire harness.

Step 26. Refit the door boot seal around the front panel. Fit the outer retaining band around the door boot seal.

Step 27. Plug your washing machine back into the outlet, then ensure that everything works properly by running a wash cycle.

Note: The steps above are only applicable to front loader Kenmore washing machines.

How To Replace Kenmore Washing Machine Pump Motor — Solved

Follow the steps below to replace your Kenmore washing machine drain pump motor…

Step 1. Prevent any chances of electrocution by disconnecting your washer from the outlet.

Step 2. Open your washing machine’s door, then use needle-nosed pliers or a flat-blade screwdriver to take out the retaining wire around the seal. Peel the door boot seal off the front panel.

Step 3. Slide the soap tray out of the housing, then press the little tab inside to completely release it.

Step 4. Go to the back of the machine, then use your Philips screwdriver to take out the screws holding the top panel. Pull the panel backwards a few inches, then lift it off the machine.

Step 5. Reach behind the front panel and disconnect the wire harness from the door lock.

Step 6. Pry open the pump filter cover. Pull the emergency drain hose out, then place a container underneath.

Step 7. Pull the cap off the hose, then let any water stuck in the machine drain out. Once all the water has drained out of the machine, put the hose’s cap back on.

Step 8. Use your screwdriver to take out the bolts holding the pump filter housing in place. Pull the filter housing out and set it aside.

Step 9. Use your Philips screwdriver to loosen the bolt at the bottom of the front panel. Loosen the screws next to the dispenser opening.

Step 10. Take out the bolts at the back of the control panel. Pry the panel off the mount, then set it on top of the cabinet.

Step 11. Using your Philips screwdriver, loosen the screws at the top of the front panel. Carefully lift the front panel off the cabinet and set it aside.

Step 12. Use your screwdriver to loosen the bolts holding the pump assembly to the cabinet. Pull the drain pump out off place.

Step 13. Rotate the pump, then disconnect the wire connectors attached to the pump motor (note where each connector goes).

Step 14. With your Philips screwdriver, loosen the screws holding the pump motor to the assembly. Detach the motor from the pump assembly and discard it.

Step 15. Take your new pump motor out of its packaging. Snap the new motor onto the pump assembly, then apply the screws using your Philips screwdriver.

Step 16. Plug the wire connectors into the terminals on the new pump motor. Snap the pump assembly back into place on the cabinet, then apply the Philips screws.

Step 17. Lift the front panel and carefully mount it on the cabinet. Use your screwdriver to apply the six screws at the top of the front panel.

Step 18. Tighten the screw at the bottom of the front panel. Push the pump filter housing back in place, then apply the Philips screws to secure.

Step 19. Snap the control panel back onto the cabinet. Use your Philips screwdriver to tighten the screws at the back of the panel.

Step 20. Apply the two screws next to the dispenser opening. Slide the soap tray back into the dispenser.

Step 21. Mount the top panel onto the cabinet, then apply the screws at the back using a Philips screwdriver.

Step 22. Open the door of your washing machine. Reach behind the front panel and reconnect the door switch wire harness.

Step 23. Fit the door boot seal around the front panel. Use your flat-blade screwdriver or needle-nosed pliers to fit the outer retaining wire around the door boot seal.

Step 24. Plug your washing machine’s power cord back into the outlet, then ensure that everything works properly by running a cycle.