If your Kenmore washing machine is leaking, you’ve come to the right place. This detailed lists the causes of this issue and gives you steps on how to deal with them…
Table of Contents
Kenmore Washing Machine Is Leaking From Door — Solved
If your Kenmore washing machine is leaking from the door, look for the following issues…
1. Punctured Door Boot Seal
To replace a damaged door boot seal in your front loader Kenmore washing machine, follow the steps below…
Step 1. In order to prevent electrocution or water leakage, ensure that your washing machine is disconnected from the power outlet, and the water taps are turned off.
Step 2. With someone assisting you, move your washing machine forwards carefully to get more working space.
Step 3. Go to the back of your washing machine. Using a Philips screwdriver, loosen the bolts holding the top panel. Slide the panel backwards about an inch or so, then lift it off the machine.
Step 4. Pull the soap tray out of the dispenser, then press the little tab inside to release it from the housing. Set the tray aside.
Step 5. Use your screwdriver to loosen the bolts next to the dispenser opening. Loosen the screws at the back of the control panel.
Step 6. Pry the control panel off the cabinet. Disconnect the wire harness attached to the control panel. Set the panel aside.
Step 7. Pry the pump filter access panel open, then pull the emergency drain hose out of the retainer.
Step 8. Use a Philips screwdriver to loosen the screws holding the pump filter housing. Pull the housing out of place and set it aside.
Step 9. Take out the bolt at the bottom of the front panel. Open your washing machine’s door, then use a flat-blade screwdriver to take the retaining wire off the door boot seal).
Step 10. Peel the door boot seal off the front panel. Use your Philips screwdriver to loosen the six screws at the top of the front panel. Carefully lift the panel off the cabinet.
Step 11. Disconnect the wire harness attached to the front panel, then set the panel aside. Using a pair of pliers, release the retaining clamps holding the tubes to the ports on the door boot seal.
Step 12. Pull each tube off the door boot seal. Using a 10mm socket wrench, loosen the bolts holding the counter-weights to the front of the drum. Carefully lift each weight off the drum and set it aside.
Step 13. Using needle-nosed pliers or a flat-blade screwdriver, carefully take the inner retaining wire off the door boot seal. Peel the door seal off the drum opening and discard it.
Step 14. Prepare the new door boot seal for installation by taking it out of its packaging. Apply some liquid detergent to the grooves of the new door seal to help lubricate it.
Step 15. Fit the new door boot seal around the drum opening. Using a flat-blade screwdriver or needle-nosed pliers, carefully fit the inner retaining band around the door boot seal.
Step 16. Mount each of the weights back on the front of the drum, then apply the 10mm bolts to secure them.
Step 17. Connect each of the tubes to the ports on the door boot seal. Lift the main front panel and plug the door switch wire connector back in.
Step 18. Snap the front panel onto the cabinet. Secure the panel by applying the six screws at the top using a Philips screwdriver.
Step 19. Apply the single screw at the bottom of the front panel. Put the pump filter housing back into place. Secure the housing by tightening the two screws.
Step 20. Close the lower access panel, then open the door of your washing machine. Fit the new door boot seal around the front panel carefully. Secure the seal by fitting the outer retaining wire around the door boot seal.
Step 21. Plug the wire harness into the control panel. Snap the panel onto the cabinet, then tighten the screws at the back using your Philips screwdriver.
Step 22. Apply the two nuts next to the dispenser opening. Slide the soap tray back into the housing.
Step 23. Mount the top panel on the cabinet, then apply the screws at the back using your Philips screwdriver.
Step 24. Plug your washing machine into the power outlet. To ensure that the leakage has stopped, try running a wash cycle.
2. Damaged Door Seal Retaining Band
If your washing machine’s door boot seal retaining bands are damaged, the appliance will leak. Follow the steps below to learn how to replace this part…
Outer Retaining Wire
To replace the outer door seal retaining band in your front loader Kenmore washing machine, follow the steps below…
Step 1. Disconnect your washing machine from the power outlet before starting this procedure.
Step 2. Open your washing machine’s door. Using either a flat-blade screwdriver or a pair of needle-nosed pliers, pry the retaining wire off the door boot seal (if still intact).
Step 3. Discard the retaining wire, then prepare the new one for installation by taking it out of its packaging.
Step 4. Carefully fit the new wire around the door boot seal using your flat-blade screwdriver (ensure that the door seal is properly fitted around the front panel).
Step 5. Plug your washing machine’s power cord back into the outlet, then try running a cycle to ensure that the leakage has stopped.
Inner Retaining Wire
Take the following steps to replace the door boot seal inner retaining band in your Kenmore washing machine…
Step 1. In order to prevent electrocution and water leakage, make sure to turn your washer’s water taps off and disconnect the power cord from the outlet.
Step 2. With someone assisting you, carefully move your washing machine forwards a bit to get more working space.
Step 3. Use a Philips screwdriver to take out the bolts at the back of the machine holding the top panel. Pull the panel backwards about an inch or so, then lift it off the cabinet.
Step 4. Open your washing machine’s door. Use a flat-blade screwdriver to pry the retaining wire off the door boot seal. Peel the door boot seal off the front panel.
Step 5. Reach behind the front panel and disconnect the wire harness from the door lock assembly.
Step 6. Pry the pump filter access panel open. Use your Philips screwdriver to take out the screws holding the pump filter housing to the front panel. Pull the housing out and set it aside.
Step 7. Slide the soap tray out of the dispenser. Press the little tab in the dispenser to release it from the housing.
Step 8. With your Philips screwdriver, loosen the bolts next to the dispenser opening. Take out the screws at the back of the control panel.
Step 9. Pry the control panel off the cabinet, then disconnect the wire harness. Set the control panel aside.
Step 10. Loosen the single screw at the bottom of the front panel, then take out the six screws at the top. Carefully lift the front panel off the cabinet and set it aside.
Step 11. Detach the hoses connected to the ports on the door boot seal. Use a 10mm socket wrench to loosen the bolts holding the weights to the front of the drum. Lift each weight off the machine and set it aside.
Step 12. If still intact, use a flat-blade screwdriver or a pair of needle-nosed pliers to take the inner retaining band off the door boot seal. Discard the retainer, then take the new one out of its packaging.
Step 13. Carefully fit the new retaining wire around the door boot seal using a flat-blade screwdriver (ensure that the door boot seal is properly fitted around the drum opening).
Step 14. Carefully mount each weight onto the drum, then secure it by applying the bolts with your 10mm socket wrench.
Step 15. Connect the tubes to the appropriate ports on the door boot seal. Lift the front panel and plug the door switch wire harness in.
Step 16. Snap the front panel onto the cabinet, then apply the six screws at the top to secure it. Use your Philips screwdriver to apply the single screw at the bottom of the front panel.
Step 17. Put the filter housing back in place, then apply the two Philips screws to secure it. Close the lower access panel.
Step 18. Plug the wire harness into the control panel. Snap the panel onto the cabinet, then apply the screws at the back.
Step 19. Use your Philips screwdriver to apply the two nuts next to the dispenser opening. Slide the soap tray into the dispenser.
Step 20. Place the top panel on the cabinet, then push it forwards. Secure the panel by tightening the screws at the back with your Philips screwdriver.
Step 21. Open your washing machine’s door and carefully fit the door boot seal back around the front panel. Use a flat-blade screwdriver to fit the outer retaining wire around the door boot seal.
Step 22. Carefully move your washing machine back into place. Plug your washing machine’s power cord into the outlet, then turn the water taps on. To ensure that the leakage has stopped, try running a wash cycle.
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Kenmore Washing Machine Is Leaking From Back — How To Fix
If your Kenmore washing machine is leaking from the back, here are the issues to look for…
1. Damaged Water Inlet Hoses
If your Kenmore washing machine is leaking from the back, the first thing you should do is check the water inlet hoses. Here’s how to do this…
Step 1. Disconnect your washing machine from the electrical outlet and turn the water taps off in order to prevent electrocution and leakage.
Step 2. Disconnect the COLD and HOT water supply hoses from the ports at the back of the cabinet.
Step 3. Place the ends of both hoses in a bucket, then turn the water taps on. Inspect the hoses as water flows through; if you notice any cuts or damage to the hoses, replace them.
Step 4. Once you are satisfied that the hoses are in good condition, reconnect them to the ports at the back of the machine (ensure that each hose is properly attached).
Step 5. Plug your washing machine back into the outlet, then turn the water supply faucets on.
2. Improperly Installed Drain Hose
Another thing that could cause your washing machine to leak from the back is an improperly installed drain hose. In order to prevent water from spilling, ensure that the hose isn’t inserted less than 6 inches into the standpipe. Also ensure that the hose isn’t inserted more than 9 inches.
If you notice any cuts or damage to the drain hose, you should replace it on order to prevent any more leakage. Read this article to learn how to do this: Kenmore Washing Machine Drain.
Kenmore Washing Machine Is Leaking From The Soap Dispenser — Solved
If your Kenmore washing machine is leaking from the soap dispenser, it indicates that the dispenser is damaged. Follow the steps below to replace this part…
Step 1. In order to prevent electrocution and water leaks, make sure to disconnect your washing machine from the outlet and turn the water taps off before starting this procedure.
Step 2. Get someone to help you move your washing machine forwards a bit. Go to the back of your washing machine, then disconnect the water supply hoses using a pair of pliers (some water may spill out, so ensure that you keep a rag nearby).
Step 3. Use a Philips screwdriver to take out the bolts at the back of the machine securing the top panel. Pull the top panel backwards about an inch or so, then lift it off the cabinet.
Step 4. Undo the twist clamp holding the dispenser hoses. Squeeze the retaining clamp holding the overflow hose to the dispenser, then slide it out of place. Disconnect the hose from the dispenser.
Step 5. Use your Philips screwdriver to loosen the bolt on the screw-clamp holding the dispenser’s outlet hose. Detach the outlet hose from the dispenser.
Step 6. Slide the soap tray out of the dispenser, then press the little tab inside to release it from the housing.
Step 7. Disconnect the wire harnesses attached to the water inlet valve (make sure to note where each plug goes). Use your screwdriver to loosen the bolt holding the valve to the cabinet. Pull the valve assembly out of place.
Step 8. Use your Philips screwdriver to loosen the two screws next to the dispenser opening. Move the dispenser assembly aside. Release the retaining clamps holding the inlet tubes to the water inlet valve.
Step 9. Detach each hose from the inlet valve. Pull the dispenser assembly out of the cabinet. Use a flat-blade screwdriver to pry the housing off the dispenser and set it aside.
Step 10. Take your dispenser assembly out of its packaging. Snap the new assembly onto the dispenser housing.
Step 11. Install the new dispenser assembly in the cabinet, then secure it by applying the screws on the control panel.
Step 12. Slide the soap tray into the new dispenser. Connect the outlet hose to the port on the dispenser, then tighten the screw-clamp using a Philips screwdriver.
Step 13. Connect each of the dispenser tubes to their corresponding ports on the inlet valve assembly. Secure the connections by sliding the retaining clamps into place.
Step 14. Install the inlet valve assembly in the cabinet, then apply the screws at the back using a Philips screwdriver.
Step 15. Plug each wire connector into the appropriate terminal on the valve assembly.
Step 16. Connect the overflow tube to the port on the dispenser, then secure it using the retaining clamp.
Step 17. Use a twist retainer to hold the dispenser tubes together. Mount the top panel on the cabinet, then tighten the screws using a Philips screwdriver.
Step 18. Reconnect the water supply hoses to the ports at the back of the cabinet (ensure that the hoses are properly secured in order to prevent leakage).
Step 19. Get someone to help you move your washing machine back into place. Plug your appliance into the power outlet, then turn the water taps on. To ensure that the leakage has stopped, try running a wash cycle.
Kenmore Washing Machine Is Leaking From The Bottom — Causes
If your Kenmore washing machine is leaking from the bottom, here are the problems to look for…
1. Damaged Tub Seal
The tub seal is installed in the outer tub. If this seal breaks or gets damaged, water will leak during wash cycles. Follow the steps below to replace this part…
Top Loaders
Take the following steps to replace the tub seal in your Kenmore top loader washing machine…
Step 1. In order to prevent electrocution, it is advised that you disconnect your washing machine from the outlet before starting this repair.
Step 2. Pry the two end caps off the control panel. Loosen the bolts holding the control panel to the cabinet using a Philips screwdriver. Lift the control panel and let it hang over the rear panel.
Step 3. Disconnect the lid switch wire harness from the top of the cabinet. Using a flat-blade screwdriver, pry out the retaining clips securing the cabinet to the rear panel.
Step 4. Release the retaining clamp holding the water inlet tube to the inlet spout. Detach the tube from the spout.
Step 5. Pry the water inlet spout off the rear panel and set it aside. Using a flat-blade screwdriver, pry the cap off the agitator assembly. Pull the dust cap out of the agitator.
Step 6. Loosen the bolt holding the agitator to the inner tub using a 7/16 inch socket wrench. Pull the agitator out of the tub and set it aside.
Step 7. Use a spanner wrench and hammer to take out the tub nut. Pry the plastic tub cover off the assembly (use a flat-blade screwdriver if needed). lift the inner tub off the shaft and set it aside.
Step 8. Using a hammer, carefully knock the drive block off the transmission shaft. Using your pliers, unhook the three springs attached to the mounting bracket.
Step 9. Use your pliers to carefully unhook the tub counter-balance spring from the bracket. Take out the bolts securing the spring mounting brackets using a Philips screwdriver.
Step 10. Pull the pressure switch tube off the port at the side of the tub. Using your pliers, release the spring clamp holding the sump hose to the bottom of the tub.
Step 11. Detach the sump hose from the bottom of the tub (ensure that you keep a rag nearby in case water spills).
Step 12. Lift the outer tub off the drive shaft. If still intact, pry the old tub seal out of the tub, then discard it.
Step 13. Prepare the new tub seal for installation by taking it out of its packaging. Set the outer tub on the floor face-down.
Step 14. Push the new tub seal into the opening at the bottom of the outer tub. Lift the outer tub, then lower it onto the drive tube.
Step 15. Reconnect the sump hose to the port at the bottom of the tub, then secure the connection by sliding the retaining clamp into place.
Step 16. Reattach the pressure tube to the port at the side of the tub. Put the spring mounting bracket back in place, then apply the screws to secure them.
Step 17. Use your pliers to hook the three suspension springs back onto the support brackets. Hook the counter-balance spring onto the tub.
Step 18. Push the drive block back onto the inner tub shaft. Lower the inner tub onto the shaft, then apply the tub nut using your spanner wrench and hammer.
Step 19. Snap the tub cover onto the assembly. Lower the agitator onto the shaft, then apply the bolt using your 7/16 inch socket wrench.
Step 20. Push the filter back into the agitator and snap the cap on. Snap the water inlet spout back into the cabinet.
Step 21. Reconnect the inlet spout hose, then slide the retaining clamp into place. Lower the cabinet onto the machine.
Step 22. Use a flat-blade screwdriver to push the two retaining clips into the slots at the top of the cabinet.
Step 23. Plug the lid switch wire connector into the top panel. Lift the control panel and snap it onto the cabinet. Use your Philips screwdriver to apply the screws at each end of the panel.
Step 24. Snap the end caps onto the control panel, then reconnect your washing machine to the outlet. To ensure that the leakage has stopped, try running a wash cycle.
Front Loaders
To replace a damaged tub seal in your front loader Kenmore washing machine, follow the steps below…
Step 1. In order to prevent leakage and electrocution, it is advised that you disconnect your washing machine from the outlet and turn the water taps off before starting this repair.
Step 2. Go to the back if the machine, then use a Philips screwdriver to loosen the bolts holding the top panel. Slide the panel backwards about an inch or so, then lift it off the cabinet.
Step 3. Slide the soap tray out of the housing, then press the little tab inside to completely release it. Set the detergent tray aside.
Step 4. Use your Philips screwdriver to take out the screws next to the dispenser opening. Disconnect the wire connectors attached to the back of the control panel (ensure that you note where each plug goes).
Step 5. Pry the control panel off the cabinet and set it aside. Open your washing machine’s door.
Step 6. Wedge a flat-blade screwdriver underneath the metal wire around the door boot seal. Work the screwdriver around until the wire pops off (take care not to damage the door boot seal).
Step 7. Peel the door boot seal off the front panel. Pry open the lower front access panel (use a flat-blade screwdriver if needed).
Step 8. Use your Philips screwdriver to loosen the bolts holding the pump filter housing in place. Pull the housing out and set it aside.
Step 9. Loosen the screw at the bottom of the front panel. Using your Philips screwdriver, loosen the six screws at the top of the front panel. Lift the panel off the cabinet. Detach the door switch wire connector from the front panel.
Step 10. Set the front panel aside. Place a container underneath the emergency drain hose. Pull the cap off the hose, then let any water stuck in the machine drain out.
Step 11. Once all the water has drained out, put the hose’s cap back on. Reach underneath the tub, then use a Philips screwdriver to loosen the bolt on the screw-clamp securing the sump hose.
Step 12. Detach the sump hose from the port at the bottom of the tub (some water may spill out, so keep a rag nearby).
Step 13. Get a 1/2 inch socket, then push it onto the pointed end of one of the shock absorber upper mounting pins.
Step 14. Using pliers, pull the pin out of the shock absorber. Repeat this process with the other front shock absorber. Pull each shock absorber out of the mount at the bottom of the tub.
Step 15. Go to the back of your washing machine, then take out the screws holding the rear access panel using a Philips screwdriver. Pry the panel off the cabinet and set it aside. Take out the rear shock absorbers in the same way.
Step 16. Using an 11/16 inch socket wrench, loosen the bolt holding the rotor to the back of the tub. Pry the rotor off the tub and set it aside.
Step 17. Use your Philips screwdriver to take out the screw holding the stator wire harness retainer to the back of the tub.
Step 18. Use a 10mm socket wrench to take out the bolts holding the stator to the back of the tub. Lift the stator off the machine.
Step 19. Disconnect the wire harnesses attached to the stator assembly (ensure that you take note of where each connector goes). Set the stator aside.
Step 20. Loosen the screw holding the wire harness retainer to the back off the tub. Pull the thermistor out of the seal at the lower rear of the tub.
Step 21. Take out the bolts holding the counter-weights to the front of the tub using a 10mm socket wrench. Carefully lift each weight off the tub and set it aside.
Step 22. Use your Philips screwdriver to loosen the screw on the clamp holding the dispenser hose to the tub. Detach the hose from the tub, then take the vent hose off the tub in the same way.
Step 23. Pull the pressure tube off the port on the water pressure switch. Use a flat-blade screwdriver to pry off the retainers securing the suspension springs.
Step 24. Lift each suspension spring and unhook it from the cabinet. Carefully guide the tub assembly out of the front of the cabinet.
Step 25. Take the two springs off the tub mounts, then discard it. Turn the tub assembly so it faces upwards. Set the tub on two supports.
Step 26. With a 10mm socket wrench, take out the bolts holding the two halves of the outer tub together. Lift the front half of the outer tub off the assembly and set it aside.
Step 27. Use your flat-blade screwdriver to pry the seal out of the groove in the rear half of the outer tub.
Step 28. Discard the old tub seal, then prepare the new one for installation by taking it out of its packaging.
Step 29. Push the new seal into the groove in the outer tub. Lower the front half of the outer tub onto the assembly. Secure the two halves of the tub by tightening the 10mm bolts.
Step 30. Attach the two suspension springs to the mounts on the tub. Carefully guide the tub assembly back into the cabinet.
Step 31. Lift each of the suspension springs and hook them onto the cabinet. Snap the suspension spring retainers on.
Step 32. Reconnect the pressure tube to the port on the pressure switch. Reconnect the dispenser hose and vent hose to the ports at the top of the tub, then tighten the screws on the retaining clamps to secure.
Step 33. Go to the front of the machine and mount the two counter-weights on the drum. Secure the weights by applying the 10mm bolts.
Step 34. Go to the back of the machine, then push the thermistor back into place on the tub. Put the wire harness retaining bracket in place, then apply the Philips screw to secure it.
Step 35. Plug each wire connector into its appropriate terminal on the stator. Remount the stator at the back of the tub, then secure it by applying the 10mm bolts.
Step 36. Place the rotor on the stator, then secure it by applying the 11/16 inch bolt. Reach into the cabinet, then push each shock absorber into the mount at the bottom of the tub.
Step 37. Secure the shock absorbers by pushing the mounting pins into the slots. Connect the sump hose to the port at the bottom of the tub, then tighten the screw-clamp using your Philips screwdriver.
Step 38. Snap the rear access panel onto the cabinet, then apply the Philips screws. Lift the front panel and plug the door lock wire harness back in.
Step 39. Snap the front panel onto the cabinet, then apply the six screws at the top using your Philips screwdriver.
Step 40. Tighten the single screw at the bottom of the front panel. Push the pump filter housing back into the cabinet, then secure it by tightening the screws. Close the lower access panel.
Step 41. Open your washing machine’s door and refit the door boot seal around the front panel. Use a flat-blade screwdriver to fit the retaining band around the door boot seal.
Step 42. Plug the wire harnesses back into the control panel. Snap the panel onto the cabinet, then apply the screws next to the dispenser opening. Slide the detergent tray back into the housing.
Step 43. Mount the top panel onto the cabinet, then push it forwards. Secure the panel by tightening the Philips screws at the back.
Step 44. Reconnect your appliance to the power outlet, then turn the water supply taps on. To make sure that the leakage has stopped, try running a wash cycle.
2. Cracked Outer Tub
If your washing machine’s outer tub is cracked, water will leak out during wash cycles. Follow the steps below to replace your washing machine’s outer tub…
Top Loaders
Take the following steps to replace the outer tub in your top loader Kenmore washing machine…
Step 1. Ensure that your washing machine’s power cord is disconnected from the outlet in order to prevent electrocution.
Step 2. Pry the two end caps off the control panel, then set them aside. Using a Philips screwdriver, take out the nuts holding the control panel to the cabinet.
Step 3. Lift the control panel and let it hang over the rear panel. Detach the lid switch wire harness from the top of the cabinet.
Step 4. Pry out the spring clips securing the rear panel to the cabinet using a flat-blade screwdriver. Carefully lift the entire cabinet off the machine and set it aside.
Step 5. With a pair of pliers, release the retaining clamp holding the water inlet spout hose. Detach the hose from the spout. Pry the spout off the rear panel, then set it aside.
Step 6. Using a flat-blade screwdriver if needed, pry the agitator’s cap off. Pull the filter out of the agitator and set it aside.
Step 7. Loosen the bolt securing the agitator to the inner tub shaft using a 7/16 inch socket wrench. Lift the agitator out of the tub and set it aside.
Step 8. Take out the tub nut using a spanner wrench and hammer. Pry the tub cover tabs to release it from the tub assembly. Lift the inner tub out of the assembly, then set it aside.
Step 9. Use a hammer to carefully knock the drive block off the transmission tube. Use a pair of pliers to unhook the suspension springs from the mounting brackets.
Step 10. Use your pliers to unhook counter-balance spring. Use your screwdriver to loosen the screws holding the mounting brackets to the tub. Take the brackets off and set them aside.
Step 11. With your pliers, release the retaining clamp securing the sump hose to the bottom of the tub. Detach the hose from the tub (keep a rag nearby in case water spills).
Step 12. Pull the pressure tube off the port at the side of the tub. Lift the outer tub off the shaft and set it aside. Prepare the new outer tub for installation by taking it out of its packaging.
Step 13. Lower the new outer tub onto the shaft. Connect the sump hose to the port at the bottom of the tub. Slide the retaining clamp into place to secure the connection.
Step 14. Use your pliers to hook the counter-balance spring onto the tub. Put the mounting brackets back on the tub, then apply the screws to secure it.
Step 15. Hook the suspension springs onto the mounting bracket. Push the drive block onto the transmission tube.
Step 16. Lower the inner tub onto the shaft, then secure it by applying the tub nut wrench. Snap the tub cover onto the assembly.
Step 17. Lower the agitator onto the shaft, then apply the bolt using a 7/16 inch socket wrench. Put the filter back into the agitator, then snap the cap on.
Step 18. Put the inlet spout back on the cabinet. Connect the hose to the inlet spout, then snap the retaining clamp into place.
Step 19. Lift the cabinet and lower it onto the machine. Push the retaining clips into the slots on the cabinet using a flat-blade screwdriver.
Step 20. Plug the lid switch wire connector back in. Lower the control panel and snap it into place. Secure the control panel by tightening the Philips screws.
Step 21. Snap the end caps onto the control panel. Plug your washing machine into the outlet, then try running a cycle to make sure that the leakage has stopped.
Front Loaders
To replace the outer tub in your front loader Kenmore washing machine, follow the steps below…
Step 1. In order to prevent electrocution and water leakage, make sure to disconnect your washing machine from the outlet and turn the water faucets off before starting this repair.
Step 2. Go to the back of your washing machine, then take out the screws securing the rear panel using a Philips screwdriver. Lift the panel off the cabinet and set it aside.
Step 3. Using a 17mm socket wrench, loosen the bolt holding the rotor to the back of the tub. Carefully pry the rotor assembly off the back of the tub.
Step 4. With your Philips screwdriver, loosen the bolts holding the wire harness retaining bracket to the back of the tub.
Step 5. Loosen the bolts holding the stator to the back of the tub using a 10mm socket wrench. Lift the stator off the tub.
Step 6. Disconnect the wire harnesses attached to the stator (make sure to take note of where each plug goes). Set the stator aside.
Step 7. Place a 12mm wrench on the pointed end of the rear shock absorber’s upper mounting pin. Pull the pin out of the shock absorber using a pair of pliers. Detach the shock absorber from the tub, then push it aside.
Step 8. Pull the air pressure tube off the port at the back of the tub. Using your Philips screwdriver, loosen the bolts at the back of the machine securing the top panel.
Step 9. Slide the top panel backwards about an inch or so, then lift it off the cabinet. Use your Philips screwdriver to loosen the two screws holding the steam generator to the support bracket. Slide the generator back a bit.
Step 10. Use your screwdriver to take out the nuts on each end of the support bracket. Push the support bracket off the cabinet, then push the steam generator out of place.
Step 11. Slide the soap tray out of the housing, then press the tab inside to release it completely. Set the detergent tray aside.
Step 12. With your Philips screwdriver, loosen the two screws next to the dispenser opening on the control panel.
Step 13. Use your screwdriver to take out the bolts at the back of the control panel. Pry the control panel off the front of the machine, then set it on top of the cabinet.
Step 14. Pry the pump filter access panel open. Pull the emergency drain hose out of the retainer.
Step 15. With your Philips screwdriver, loosen the nuts holding the pump filter housing to the cabinet. Pull the housing out of the cabinet and set it aside.
Step 16. Take out the single Philips screw at the bottom of the front panel. Open your washing machine’s door.
Step 17. Wedge a flat-blade screwdriver underneath the retaining band around the door seal. Work the screwdriver around until the wire pops off (take care not to damage the door boot seal).
Step 18. Peel the door boot seal off the front panel. Reach into the machine behind the front panel, then disconnect the door switch wire harness.
Step 19. Use your Philips to loosen the six screws at the top of the front panel. Carefully lift the entire front panel off the cabinet, then set it aside.
Step 20. Place a container underneath the emergency drain tube. Pull the cap off the tube, then let any water stuck in the machine drain out.
Step 21. Once all the water has drained out of the machine, put the hose’s cap back on. Reach underneath the tub, then use pliers to release the clamp holding the sump hose to the bottom of the tub.
Step 22. Pull the sump hose off the tub (some water may spill out, so ensure that you keep a rag nearby).
Step 23. Note the positioning of the wires attached to the heating element at the bottom of the tub, then disconnect each one.
Step 24. Loosen the bolt holding the grounding wire to the heating element using a 10mm socket wrench.
Step 25. Disconnect the wire harness from the thermistor beside the heating element.
Step 26. Use your pliers to release the clamps holding the tubes to the ports at the top of the door boot seal. Pull each tube off the door boot seal (ensure that you note where each tube goes).
Step 27. Use wire cutters to cut the zip-tie holding the light assembly to the port on the door boot seal. Pull the light assembly off the door boot seal.
Step 28. With a Philips screwdriver, loosen the bolt on the screw-clamp holding the dispenser hose to the port at the top of the drum. Detach the hose from the tub.
Step 29. Loosen the screw-clamp holding the vent hose to the port at the top of the tub. Disconnect the hose from the machine.
Step 30. Go to the front of your machine. Using a 10mm socket wrench, take out the bolts holding the lower and upper weights to the front of the drum. Carefully lift each weight off the tub and set it aside.
Step 31. Pus your 12mm wrench onto the pointed end of the upper mounting pin of one of the front shock absorbers. Pull the pin out of the mount, then set it aside. Repeat this process with the second front shock absorber.
Step 32. Pull each of the shock absorbers out of the mounts at the bottom of the tub. Using a flat-blade screwdriver, pry out the retainers holding the suspension springs to the cabinet.
Step 33. Loop some rope underneath one of the suspension springs. Using the rope, lift the suspension spring and unhook it from the cabinet. Carefully lower the tub. Repeat this process with the second suspension spring.
Step 34. Note the positioning of the wires attached to the control panel, then disconnect each one. Lift the control panel off the cabinet and set it aside.
Step 35. Use your wire cutters to cut the zip-tie holding the circulation hose to the front of the cabinet.
Step 36. Using your Philips screwdriver, loosen the bolts holding the control panel’s mounting bracket to the front of the cabinet. Take the bracket off the cabinet and set it aside.
Step 37. Carefully pull the tub assembly out of the cabinet. Turn the tub assembly for it faces upwards. Set the tub assembly on two supports.
Step 38. Using a 10mm socket wrench, loosen the bolt holding the heating element to the tub. Slide the element out of the tub, then set it aside.
Step 39. Pull the thermistor out of the slot on the tub assembly. Using your 10mm socket wrench, loosen the bolts holding the two halves of the outer tub together.
Step 40. Lift the front half of the outer tub off the assembly and set it aside. Pull the inner tub out of the rear half of the outer tub, then set it aside.
Step 41. Take your new tub assembly out of its packaging. Place the rear half of the new outer tub on the supports. Lower the inner tub into the rear half of the new outer tub.
Step 42. Place the new front half of the outer tub on the tub assembly. Secure the two halves of the drum by applying the 10mm bolts.
Step 43. Slide the heating element into the housing on the new tub assembly. Secure the heating element by applying the 10mm bolt. Push the thermistor into the slot on the tub.
Step 44. Carefully attach the two suspension springs to the new outer tub. Lift the tub assembly and carefully guide it into the cabinet.
Step 45. Mount the control panel support bracket onto the front of the cabinet, then apply the screws using your Philips screwdriver.
Step 46. Pass the control panel’s wires through the opening on the mounting bracket. Plug each connector to its appropriate terminal.
Step 47. Secure the circulation hose to the cabinet using a zip-tie. Carefully lift each of the two suspension springs, then attach them to the slots on the cabinet. Snap the spring retainers back on the cabinet.
Step 48. Reach underneath the tub, then push the two front shock absorbers into the mounts at the bottom of the tub. Push the two upper mounting pins into the shock absobers.
Step 49. Go to the back of the machine, then reconnect the rear shock absorber. Mount the two weights onto the front of the drum. Secure each weight by applying the 10mm bolts.
Step 50. Reattach the light assembly to the port at the top of the door boot seal, then secure it using a zip-tie.
Step 51. Connect each of the little tubes to their corresponding ports on the door boot seal. Secure the tubes by sliding the retaining clamps into place with pliers.
Step 52. Reconnect the wire harness to the thermistor at the lower front of the tub. Plug each connector into its appropriate terminal on the heating element. Place the grounding wire on the heating element, then apply the 10mm bolt to secure it.
Step 53. Connect the sump hose to the port at the bottom of the tub. Using pliers, slide the retaining clamp into place.
Step 54. Attach the air pressure tube to the port at the lower rear of the outer tub. Plug the wire harnesses into the appropriate terminals on the stator.
Step 55. Place the stator at the back of the tub, then secure it by tightening the 10mm bolts. Put the stator wire harness retainer on the tub, then tighten the Philips screw.
Step 56. Mount the rotor on the stator. If available, apply some blue thread-locker fluid to the rotor’s bolt. Apply the bolt to the rotor using a 17mm socket wrench.
Step 57. Snap the rear panel onto the cabinet, then apply the screws using a Philips screwdriver.
Step 58. Lift the front panel and carefully mount it on the cabinet. Apply the six screws at the top of the front panel using a Philips screwdriver.
Step 59. Tighten the single screw at the bottom of the front panel. Put the pump filter housing back in place, then tighten the screws.
Step 60. Secure the emergency drain hose in the retainers, then close the pump filter access panel.
Step 61. Open your washing machine’s door. Reach into the machine behind the front panel, then reconnect the wire harness to the door switch assembly.
Step 62. Refit the door boot seal around the front panel. Using a flat-blade screwdriver, carefully fit the retaining wire around the door boot seal.
Step 63. Reconnect the dispenser’s hose to the port at the top of the drum. Secure the connection by tightening the screw-clamp.
Step 64. Reattach the vent hose to the port on the drum, then secure it using the retaining clamp.
Step 65. Snap the control panel onto the front of the cabinet, then apply the screws next to the dispenser opening using a Philips screwdriver. Apply the screw behind the control panel.
Step 66. Remount the steam generator on the cabinet, then hook it onto the support bracket. Secure the support bracket to the cabinet by applying the Philips screws.
Step 67. Apply the nuts to secure the steam generator to the bracket. Slide the detergent tray into the dispenser.
Step 68. Mount the top panel on the cabinet, then use your Philips screwdriver to apply the bolts at the back.
Step 69. Reconnect your appliance to the power outlet, then turn the water supply faucets on. To ensure that the leakage has stopped, try running a cycle.
3. Loose Sump Hose
If your Kenmore washing machine is leaking from the bottom, the next thing you should do is check for a loose sump hose. Here’s how to do this…
Front Loaders
To inspect the sump hose in your Kenmore front loader washing machine, follow the steps below…
Step 1. Before starting this repair, it is advised that you disconnect your washing machine from the outlet and turn the water taps off.
Step 2. Get someone to help you move your washing machine forwards a bit. With your Philips screwdriver, loosen the bolts at the back of the machine securing the top panel.
Step 3. Pull the detergent tray out of the housing, then press the little tab inside to release it from the housing. Set the detergent tray aside.
Step 4. Using your Philips screwdriver, loosen the bolts at the back of the control panel. Take out the two screws next to the dispenser opening.
Step 5. Pry the control panel off the front of the cabinet, then disconnect the wire harness. Set the control panel aside.
Step 6. Pry the lower access panel open, then pull the emergency drain hose out of the retainers.
Step 7. Place a small container underneath the emergency drain hose. Pull the hose’s cap off, then drain out any water stuck in the machine.
Step 8. Once all the water has drained out, put the hose’s cap back on. Use your screwdriver to take out the bolts holding the pump filter housing to the cabinet. Pull the housing out of the machine and set it aside.
Step 9. Using your Philips screwdriver, take out the single bolt at the bottom of the front panel.
Step 10. Open your washer’s door. Wedge a flat-blade screwdriver underneath the retaining wire around the door boot seal. Carefully work the screwdriver around until the wire pops off (take care not to damage the seal).
Step 11. Pry the door boot seal off the drum opening. Reach into the machine behind the front panel, then disconnect the door lock wire connector.
Step 12. Loosen the six screws at the top of the front panel using a Philips screwdriver. Lift the front panel off the cabinet carefully, then set it aside.
Step 13. Inspect the sump hose attached to the tub and pump. Try tugging the hose to ensure that it is properly connected.
Step 14. If the connections feel loose, use your pliers to squeeze the retaining clamps and slide them into place.
Step 15. Once you are satisfied that the sump hose is properly connected, lift the front panel and carefully mount it on the cabinet. Use your Philips screwdriver to apply the bolts at the top of the panel.
Step 16. Open your washing machine’s door. Reach into the cabinet, then reconnect the door switch wire harness.
Step 17. Carefully fit the door boot seal around the front panel. Refit the retaining band around the front panel using a flat-blade screwdriver or a pair of needle-nosed pliers.
Step 18. Push the pump filter housing back into the machine, then tighten the two screws to secure it.
Step 19. Snap the emergency drain hose back into the retainers, then close the pump filter access panel.
Step 20. Plug the wire harness into the control panel. Snap the panel onto the front of the cabinet, then use your screwdriver to apply the bolts at the back.
Step 21. Apply the two screws next to the dispenser’s opening. Slide the soap tray into the dispenser.
Step 22. Remount the top panel on the cabinet, then use your Philips screwdriver to tighten the rear screws.
Step 23. With someone helping you, carefully move your washing machine back into place. Turn your machine’s water supply taps back on, then reconnect the power cord to the outlet. Ensure that the leakage has stopped by running a wash cycle.
Top Loaders
To inspect the sump hose in your Kenmore top loader washing machine, follow the steps below…
Step 1. Make sure to turn your washer’s water supply faucets off and disconnect the power cord from the outlet in order to prevent leakage and electrocution.
Step 2. Using pliers if needed, detach the COLD and HOT water supply hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby in case water spills).
Step 3. Pull your washing machine’s drain hose out of the standpipe. Using a Philips screwdriver, loosen the bolts securing the rear access panel. Pry the panel off the machine and set it aside.
Step 4. Tip your washing machine forwards carefully, then place a support underneath it (get someone to help you if needed).
Step 5. Tug the sump hose attached to the pump and tub to ensure it is properly connected. If the hose connections feel loose, use your pliers to squeeze the retaining clamps and slide them into place.
Step 6. Once you are satisfied that the hose is properly connected, carefully lift your washing machine back onto its feet.
Step 7. Reinsert the drain hose into the standpipe. Snap the rear panel onto the cabinet, then tighten the screws using your Philips screwdriver.
Step 8. Reconnect the HOT and COLD water inlet hoses to their corresponding ports at the back of the cabinet (ensure that both hoses are secured properly so water doesn’t leak).
Step 9. Reconnect your appliance to the power outlet, then turn the water supply taps back on. To ensure that the leakage has stopped, try running a wash cycle.
4. Loose Internal Drain Hose
If your Kenmore washing machine is leaking from the bottom, the next thing you should do is check to ensure that the internal drain hose is properly attached. Here’s how to do this…
Front Loaders
To inspect the internal drain hose in your Kenmore front loader washing machine, follow the steps below…
Step 1. Turn your washer’s water supply faucets off and disconnect the power cord from the outlet in order to prevent any chances of electrocution or leakage.
Step 2. Use a Philips screwdriver to take out the bolts at the back of the machine securing the top panel. Pull the top panel backwards about an inch or so, then lift it off the machine.
Step 3. Slide the soap tray out of the dispenser, then press the little tab inside to release it completely. Set the tray aside.
Step 4. With your screwdriver, take out the two screws beside the dispenser opening. Loosen the bolts at the back of the control panel.
Step 5. Pry the control panel off the cabinet. Disconnect the wire harness attached to the control panel, then set the panel aside.
Step 6. Open the pump filter access panel and pull the emergency drain hose out of the retainer.
Step 7. Loosen the two screws next to the emergency drain hose. Pull the pump filter housing out of the machine, then set it aside. Loosen the single screw at the bottom of the front panel.
Step 8. Open your washing machine’s door. Using a flat-blade screwdriver or needle-nosed pliers, pry the retaining wire off the door boot seal (be careful not to damage the seal).
Step 9. Peel the door boot seal off the front panel. Reach into the machine behind the front panel, then disconnect the wire harness from the door switch.
Step 10. Loosen the six screws at the top of the front panel using a Philips screwdriver. Carefully lift the front panel off the cabinet and set it aside.
Step 11. Inspect the internal drain hose and ensure it is properly attached to the drain pump. If you notice that the hose isn’t properly connected, use pliers to slide the retaining clamp out of place, then properly connect the hose.
Step 12. Once you’ve connected the hose, slide the retaining clamp back into place. Lift the front panel and mount it on the cabinet.
Step 13. Using your Philips screwdriver, tighten the six screws at the top of the front panel. Apply the single screw at the bottom of the front panel.
Step 14. Push the drain pump filter housing back into place, then secure it by applying the two screws.
Step 15. Open your washers’ door. Reach into the machine, then reconnect the door switch wire harness.
Step 16. Fit the door boot seal back around the front panel. Using your flat-blade screwdriver, fit the retaining wire around the door seal.
Step 17. Plug the control panel’s wire harness back in. Snap the panel on the cabinet, then tighten the screws next to the dispenser opening.
Step 18. Slide the soap tray back into the housing, then use your Philips screwdriver to apply the nuts at the back of the control panel.
Step 19. Place the top panel on the cabinet, then push it forwards. Secure the panel by tightening the screws at the back.
Step 20. Turn your washer’s water supply taps on, then reconnect the power cord to the outlet. Ensure that the leakage has stopped by running a cycle.
Top Loaders
Follow the steps below to inspect the internal drain hose in your top loader Kenmore washing machine…
Step 1. In order to prevent water leaks and electrocution, it is advised that you disconnect your washing machine from the outlet and turn the water taps off before starting this repair.
Step 2. Disconnect the water supply hoses from the ports at the back of the machine using pliers (ensure that you keep a rag nearby in case water spills).
Step 3. Pull your washing machine’s drain hose out of the standpipe. With your Philips screwdriver, loosen the bolts holding the rear panel to the cabinet. Pry the panel off the machine and set it aside.
Step 4. Tip your washing machine forwards carefully, then support it (if needed, get someone to assist you).
Step 5. Inspect the internal drain hose attached to the pump and ensure it is properly attached. If the hose feels loose, use pliers to squeeze the retaining clamp, then slide it out of place.
Step 6. Properly connect the hose to the pump, then slide the retaining clamp into place. Once the hose is properly attached, set your washing machine back onto its feet.
Step 7. Reinsert the drain hose into the standpipe. Connect the COLD and HOT water supply hoses to their corresponding ports at the back of the machine (make sure to secure the hoses properly so water doesn’t spill).
Step 8. Snap the rear access panel onto the cabinet, then apply the screws using your Philips screwdriver.
Step 9. Turn your washer’s water supply taps on, then plug the power cord into the outlet. Ensure that the leakage has stopped by running a cycle.
5. Cracked Drain Pump
If your Kenmore washing machine is leaking from the bottom, another thing to look for is a cracked pump. Follow the steps below to do this…
Front Loaders
Inspect the drain pump assembly in your Kenmore front loader washing machine with the following steps…
Step 1. Turn your washing machine’s water supply taps off and disconnect the power cord from the outlet in order to avoid water leaks and electrocution.
Step 2. Go to the back of your washing machine, then take out the screws holding the top panel using a Philips screwdriver. Pull the top panel backwards a few inches, then lift it off the cabinet.
Step 3. Slide the soap tray out of the dispenser, then press the little tab inside to release it from the housing. Set the soap tray aside.
Step 4. Take out the Philips screws at the back of the control panel. Loosen the bolts next to the dispenser’s opening.
Step 5. Pry the control panel off the cabinet. Detach the wire harness from the control panel, then set the panel aside.
Step 6. Open the pump filter access panel at the lower front of your washing machine. Pull the emergency drain hose out of its retainers.
Step 7. Place a small bowl underneath the emergency drain hose. Pull the cap off the hose, then let any water stuck in the machine drain out into the container.
Step 8. Once all the water has drained out of the machine, put the cap back on the hose. Take out the two Philips screws holding the pump filter housing. Pull the housing out of the cabinet, then set it aside.
Step 9. Use your Philips screwdriver to loosen the single bolt at the bottom of the front panel.
Step 10. Open your washing machine’s door. Using a pair of needle-nosed pliers or a flat-blade screwdriver, carefully pry the door boot seal off the front panel. Peel the seal off the front panel.
Step 11. Reach behind the front panel, then detach the wire harness from the door switch assembly.
Step 12. With your Philips screwdriver, take out the six screws at the top of the front panel. Lift the front panel off the cabinet carefully, then set it aside.
Step 13. Using your pliers, squeeze the retaining clamps holding the sump hose and internal drain hose to the pump assembly, then slide them out of place.
Step 14. Carefully pull each hose off the drain pump (ensure that you keep a rag nearby to clean any spills).
Step 15. Use a Philips screwdriver to take out the bolts holding the pump assembly to the cabinet. Pry the drain pump out of place.
Step 16. Disconnect the wire harnesses attached to the pump assembly (make sure to note where each one goes). Pull the pump assembly out of the cabinet.
Step 17. Carefully inspect the drain pump for cracks or any signs of damage. If the pump is cracked in any way, it will need to be replaced.
Step 18. Once you are satisfied that the pump is in good condition, plug the wire connectors back into the appropriate terminals.
Step 19. Install the pump in the cabinet, then apply the screws using your Philips screwdriver.
Step 20. Reconnect the internal drain hose and sump hose to their appropriate ports. Slide the retaining clamps into place using pliers to secure the hoses.
Step 21. Lift the front panel, then carefully remount it on the cabinet. Apply the six screws at the top of the front panel.
Step 22. Use your Philips screwdriver to apply the single bolt at the bottom of the front panel.
Step 23. Push the pump filter into the housing, then apply the two screws to secure it. Close the pump filter access panel.
Step 24. Reconnect the control panel’s wire harness. Snap the control panel on the cabinet, then tighten the bolts at the back using your Philips screwdriver.
Step 25. Apply the two screws next to the dispenser’s opening. Push the detergent tray back into the housing.
Step 26. Place the top panel on the cabinet, then push it forwards. Apply the screws at the back of the machine to secure the panel.
Step 27. Open the door of your washer. Reach into the cabinet, then plug the wire harness back into the door lock assembly.
Step 28. Refit the door gasket around the door opening. Fit the retaining band around the seal using your flat-blade screwdriver.
Step 29. Turn your washer’s water supply taps back on, then plug the power cord into the outlet. Try running a cycle to ensure that the leakage has stopped.
Top Loaders
To inspect the drain pump assembly in your top loader Kenmore washing machine, follow the steps below…
Step 1. Prevent any chances of electrocution by disconnecting your washing machine from the outlet before starting this procedure.
Step 2. Use a Philips screwdriver to take out the bolts securing the rear access panel. Pry the panel off the cabinet, then set it aside.
Step 3. Use a pair of pliers to squeeze the retaining clamps holding the sump hose and internal drain hose to the pump assembly, then slide them out of place.
Step 4. Detach each of the hoses from the drain pump (we recommend keeping a rag nearby to clean any leaks).
Step 5. Take out the bolt holding the pump assembly to the bottom of the cabinet using a 10mm socket wrench. Pull the pump assembly out of place.
Step 6. Detach the wire connector attached to the drain pump. Carefully inspect the pump for cracks or any other signs of damage. If the pump is damaged in any way, it should be replaced.
Step 7. Plug the wire harness into the pump assembly. Install the pump in the cabinet, then tighten the bolts using a 10mm socket wrench.
Step 8. Connect the internal drain hose and sump hose to the ports on the pump. Use your pliers to slide the retaining clamps into place.
Step 9. Snap the rear access panel onto the cabinet, then apply the screws using your Philips screwdriver.
Step 10. Reconnect your appliance to the outlet, then ensure that the leakage has stopped by running a wash cycle.