Whirlpool Washing Machine Balance [Problems, Solutions & Guide]

If you are experiencing Whirlpool washing machine balance issues, you’ve come to the right place; in this detailed guide, we’ll be explaining the causes of this issue and giving you steps on how to fix them…

Whirlpool Washing Machine Balance Issues — How To Fix

If your Whirlpool washing machine is going out of balance, here are the issues you should look for…

1. Unbalanced Legs

If you are having Whirlpool washing machine balance issues, the first thing you should do is check to ensure that the legs are even. Place a spirit level tool on top of your washer to check if the machine is balanced. If any of the washer’s legs is uneven, carefully tilt your washing machine backwards, then adjust it as needed using the spanner provided in the installation kit.

2. Uneven Floor

Your Whirlpool washing machine will also go out of balance if it sits on an uneven floor. In order to prevent any balancing issues, ensure that your appliance sits on a firm, even surface.

3. Damaged Suspension Rods (Top Loaders)

The suspension rods hold the tub assembly and keep it balanced during cycles. If one or more of the rods gets damaged, it will cause issues in your washer. Follow the steps below to test the suspension rods in your Whirlpool top loader washing machine…

Step 1. In order to avoid electrical damage or water leakage, it is advised that you turn off the water supply faucets and disconnect the power cord from the electrical outlet before starting this repair.

Step 2. Spread a towel on the floor underneath the inlet hoses to catch any water leaks. Using a pair of pliers if needed, loosen the two hoses from the ports at the back of the machine.

Step 3. Use your pliers to squeeze the clamp holding the drain hose to the port at the back of the cabinet, then slide it out of position. Disconnect the drain hose from the back of the machine.

Step 4. With a 1/4 inch nut-driver, loosen the screw holding the wiring and tube guard to the back of the cabinet. Put some tape on your washing machine’s lid to help secure it.

Step 5. Go to the back of the washer, then use your nut-driver to loosen the bolts holding the top panel to the cabinet. Lift the top panel carefully, then support it.

Step 6. Lift the two rear suspension rods. Rotate the ball supports, then take them off the rods. Lower the rods out of the openings, then hook them onto the cabinet to support the tub.

Step 7. Lift the two front suspension rods and take the ball supports off. Lower the two rods.

Step 8. Carefully lower the top panel and snap it back onto the cabinet. Secure the panel by applying the bolts at the back of the machine.

Step 9. Tip your washing machine backwards carefully, then set it on the floor (get someone to assist you if needed).

Step 10. Slide each of the four suspension rods out of the mounts on the tub. Inspect each of the rods for any sign of damage. If any rod is damaged, it will need to be replaced.

Step 11. Once you are satisfied that the suspension rods are in good condition, slide them back into the mounts at the bottom of the tub.

Step 12. Carefully lift the washing machine back onto its feet. Use your nut-driver to loosen then bolts holding the top panel to the machine. Lift the top panel and support it.

Step 13. Lift each of the four rods through the openings on the cabinet, then secure them by snapping the ball supports back on.

Step 14. Lower the top panel and snap it into place. Peel the tape off the lid of your washer.

Step 15. Go to the back of the washer, then use your nut-driver to apply the screws at the back.

Step 16. Put the wiring and tube guard back on the rear panel. Secure the guard by applying the nut with your 1/4 inch nut-driver.

Step 17. Reattach the drain hose to the port at the back of the machine, then use your pliers to slide the retaining clamp back into place.

Step 18. Reconnect the COLD and HOT water supply hoses to their appropriate ports (make sure both hoses are secured properly in order to prevent water leaks).

Step 19. Plug your appliance back into the electrical outlet, then turn the water taps back on. To ensure that the issue has been fixed, try running a spin cycle.

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4. Defective Suspension Spring (Front Loaders)

The suspension springs hold the tub assembly to the cabinet and help keep it balanced. Follow the steps below to learn how to replace this part…

Step 1. Disconnect your washing machine from the power outlet before starting this procedure in order to prevent any chances of electrical damage.

Step 2. Go to the back of your washing machine, then loosen the screws holding the top panel to the cabinet using a Torx screwdriver.

Step 3. Slide the top panel backwards, then lift it off the machine. Loosen the bolts holding the rear panel to the cabinet using your screwdriver. Lift the panel off and set it aside.

Step 4. Lift the tub assembly upwards slightly, then place a block of wood underneath the motor to support it.

Step 5. Using a small flat-blade screwdriver, pry the wire harness retaining bracket off the side of the cabinet.

Step 6. Pass a zip-tie through one of the holes on the cabinet and tub, then tighten it (this will help support the tub). unhook the spring from the tub and cabinet, then discard it.

Step 7. Take your new suspension spring out of its packaging, then hook it back onto the cabinet and tub.

Step 8. Go to the second suspension spring, then use pliers to release the spring clamp holding the dispenser hose closest to the cabinet. Pull the hose off the dispenser.

Step 9. Loop some rope underneath the suspension spring. Use the rope to lift the spring off the cabinet. Unhook the spring from the tub mount, then discard it.

Step 10. Take the second new suspension spring out of its packaging, then hook it onto the tub and cabinet.

Step 11. Reconnect the hose to the port on the dispenser, then slide the retaining clamp into place using pliers.

Step 12. Snap the wire harness retaining bracket back into the slots at the side of the cabinet. Go to the back of the machine, then take the support out from underneath the tub.

Step 13. Mount the rear access panel onto the cabinet, then use your Torx screwdriver to apply the nuts.

Step 14. Mount the top panel on the cabinet, then push it forwards. Secure the panel by applying the screws at the back.

Step 15. Reconnect your appliance to the electrical outlet, then ensure that everything works properly by running a spin cycle.